Anonymous Customer wrote on Jun-25-2012
I purchased three shirts under one special and then three days later another, better special was advertised. I contacted the company and without question they upgraded me to the new, better special.
Charles Tyrwhitt (US) wrote on Jun-28-2012
I’m delighted to read this! We want out customers to be able to order in confidence so it’s definitely worth placing an order when you’re inclined to do so as, in the unlikely event that something along these lines occurs and a better offer is received shortly afterwards, we can always be contacted directly to discuss applying the new offer in retrospect. Thank you for taking the time to do this and it’s a pleasure to read your comments regarding how the situation was resolved by us.
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