Anonymous Customer wrote on Jun-20-2012
This time - the sleeve alterations are too short and I will need to return. But typically I like CT - except that shipping takes a while.
Charles Tyrwhitt (US) wrote on Jun-21-2012
It’s a shame that these weren’t right for you, but they were altered as per your requested length. If you send these back using the Freepost returns label then we can exchange them for a longer sleeve. Alternatively you can place a new order for the correct length if you need them in a hurry and request a refund for the original order