Charles Tyrwhitt UK Reviews

Feedback for www.ctshirts.co.uk has been compiled from161834 Customer Reviews

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  • 18/02/2007
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Charles Tyrwhitt UK>

Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
15-Feb-2013

Wine Hatton penny loafer shoes

.good

No Comment
01-Sep-2012

Wine Penny Loafer

This is the second pair of shoes I have had and the stitching has, once, again, come apart on the top of the shoe. This is a shame as I love the shoes but I think the manufacturing quality is not quite right. Ben, in your customer service team, was great and has organised a refund - which I appreciate. Thank you

Read more
I am delighted that Ben has been able to arrange the refund but disappointed to hear of the ongoing issues you have had with our shoes. We want all our products to match the high quality levels you are accustomed to with our shirts so this will be looked into. Thank you for letting us know.
22-Aug-2012

Wine Penny Loafer

  • Customer also reviewed:
  • Orange Check Long Sleeve Shirt
  • White Twill NI Business TF

The service was swift and professional

No Comment
18-Aug-2012

Wine Penny Loafer

  • Customer also reviewed:
  • Blue Block Check WF LS
  • Pink Multi Check Non Iron
  • etc.

the telephone staff I have dealt with were excellent

No Comment
13-Aug-2012

Wine Hatton penny loafer shoes

top product as always. love them.

No Comment
29-Jul-2012

Wine Hatton penny loafer shoes

  • Customer also reviewed:
  • Sky & lilac stripe non-iron classic fit shirt
  • Lilac two colour bengal non-iron classic fit shirt

Products arrived in good time, they are of excellent quality and the sale prices made them very attractive

No Comment
27-Jul-2012

Wine Hatton penny loafer shoes

  • Customer also reviewed:
  • Blue & pink fine grid check non-iron classic fit shirt
  • Lilac Prince of Wales check non-iron classic fit shirt
  • etc.

After wearing only once the stitching on the top of the right shoe has come apart. I will have to return the shoes. This is a huge shame as they are very comfortable.

Read more
Oh dear, this doesn’t sound right at all and I do apologise! We expect everything purchased from us to provide several years of enjoyment and I assure you that your experience really is not the norm. Thank you for bringing this to our attention and we’ll drop you a line shortly to arrange a return and replacement item.
05-Jul-2012

Wine Hatton penny loafer shoes

The shoes seem to be of good quality, time will tell!

No Comment
30-Jun-2012

Wine Hatton penny loafer shoes

As expected

No Comment
20-May-2012

Wine Hatton penny loafer shoes

Good shoe at a good price.

No Comment
30-Mar-2012

Wine Hatton penny loafer shoes

  • Customer also reviewed:
  • Navy Gilbert tassel loafer shoes

Very nice shoes, excellent quality.

Read more
No Comment
15-Mar-2012

Wine Hatton penny loafer shoes

The shoes were of a good quality, I was very sorry they did not fit me. But that was me NOT the shoes.

No Comment
13-Mar-2012

Wine Hatton penny loafer shoes

This transaction was a major adventure for me not having done it before. However after my midstream query which was immediately attended to everything went according to plan.
Would I do it again with you - certainly

No Comment
04-Mar-2012

Wine Hatton penny loafer shoes

  • Customer also reviewed:
  • Navy cotton cashmere 3/4 neck
  • Woodland green cotton cashmere 3/4 neck
  • etc.

Good quality merchandise, service to match

No Comment
20-Feb-2012

Wine Hatton penny loafer shoes

  • Customer also reviewed:
  • Black Strand saddle loafer shoes

Excellent product first class service

No Comment
13-Feb-2012

Wine Hatton penny loafer shoes

Excellent quality and packaging

No Comment