We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Fantastic - perfect tailored business clothing. Will only buy business shirts/suits from CT from now on. Very quick delivery service too.
Timely, efficient service.
Great quality and a great price as ever.
Simple, slick service.
Shirt delivered before specified time
Great service and fast delivery for a monogrammed shirt.
Fast delivery, good value. Helpful website especially re fitting and sizes.
Spot on as usual24-Apr-2017Excellent
Prompt, efficient service from ordering to delivery.
Monday, 24th April 2017, I haven't yet received my parcel.
N.B. Rating applies to your usual service.
Item arrived as expected and good tracking. Website is easy to use.
Get sent "free delivery" offers which contain tiny small print then explaining that I have to spend over £50 to qualify (wasting my time in the checkout applying the code only to find it doesn't work). Five quid for standard delivery on clothing is ludicrous verses competition.
Very good quality products and service - a happy new customer!
Quick & straightforward24-Apr-2017One of my favourite retailers. Easy to deal with, great products.
The process worked as you would hope for it to work.
I would have used a 'mediocre' rating if I could - the ordering process and delivery were efficient and the shirts appear competently made, but the sizing is wrong - the sleeves of the double cuff shirts were 1" shorter than they claimed to be, the body length is shorter than competitors and the cut in 'Classic' fit not generous, even on a relatively slim person. I am waiting to see how the returns process
Having accidentally requested the wrong size, CWUK couldn't have been more helpful in amending the order.
I placed my order for shirts on the 8th of April, my selection of shirts was based on the availability of shirts as i needed the shirts for a business trip starting on the 24th of April 2017. I ordered 5 shirts on the basis that they would arrive latest by the 21st of April. I have still not received my shirts which is a huge inconvenience given i needed the shirts for the business trip i am currently on.
I called the customer service line on Saturday and was told i would be contacted shortly with an update on the whereabouts of my shirts. I was not contacted at all.
Item still not received
Very fast service with fab products
Excellent service and fast
quick turn around delivering first rate products at a competitive price