Charles Tyrwhitt UK Reviews

Feedback for www.ctshirts.co.uk has been compiled from162602 Customer Reviews

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  • 18/02/2007
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Charles Tyrwhitt UK>

Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
27-Apr-2013

Navy hopsack flat front classic fit suit trousers

  • Customer also reviewed:
  • Navy hopsack 3 button classic fit suit jacket

Wrong trouser

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No Comment
25-Apr-2013

Navy hopsack flat front classic fit suit trousers

  • Customer also reviewed:
  • Navy hopsack classic fit flat front suit trouser

No issues at all with this current stock pair.

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No Comment
04-Apr-2013

Navy hopsack flat front classic fit suit trousers

  • Customer also reviewed:
  • Navy hopsack 2 button classic fit suit jacket

Excellent service

No Comment
26-Mar-2013

Navy hopsack flat front classic fit suit trousers

  • Customer also reviewed:
  • Multi bold stripe slim fit shirt
  • Navy hopsack classic fit waistcoat
  • etc.

Can only be ordered with unfinished length legs or they can not be returned if they don't fit right. Inevitably this means that further alteration costs are incurred.

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It was a pleasure to speak to you on the phone today and I am pleased that we have been able to resolve this problem for you. For smaller items, we do ask that our customers cover the price of returns otherwise we have to bear this cost elsewhere in our business.
With suits being a heavier product though, you should have been provided with a freepost returns address and I am truly sorry that you weren't.
We are very flexible with our returns policy and regardless of what size your garments are ordered in or if they have been washed or worn, we operate a no quibble six months returns guarantee on all non sale items.
Thank you for taking the time to share your feedback with us.
26-Jan-2013

Navy hopsack flat front classic fit suit trousers

  • Customer also reviewed:
  • Navy hopsack classic fit waistcoat
  • Navy hopsack classic fit 3 button suit jacket
  • etc.

I alway order the extra long and still have trouble with some companies but not with this one they fit fantasticly

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No Comment
29-Oct-2012

Navy hopsack flat front classic fit suit trousers

  • Customer also reviewed:
  • Navy hopsack 2 button classic fit suit jacket

Professional and delivered what they promised.

No Comment
27-Oct-2012

Navy hopsack flat front classic fit suit trousers

  • Customer also reviewed:
  • Navy hopsack classic fit 3 button suit jacket

I am very happy with the suit trousers

No Comment
17-Jul-2012

Navy Hopsack FF Suit Trousers

  • Customer also reviewed:
  • Blue Large Check Washed Oxford
  • Lemon & Sky Check Washed Oxfor
  • etc.

Very helpful when I had to return the jacket and waistcoat for a smaller size.

No Comment
17-Jul-2012

Navy hopsack flat front classic fit suit trousers

  • Customer also reviewed:
  • Navy hopsack 3 button classic fit suit jacket

Perfect fit, including alterations

No Comment
16-Jul-2012

Navy hopsack flat front classic fit suit trousers

  • Customer also reviewed:
  • Green multi check long sleeve slim fit shirt
  • Navy hopsack 2 button classic fit suit jacket
  • etc.

Good products, excellent service - very quick.

No Comment
02-Jul-2012

Navy hopsack flat front classic fit suit trousers

  • Customer also reviewed:
  • Puppytooth classic fit luxury suit jacket
  • Puppytooth luxury classic fit suit trousers
  • etc.

Easy ordering and excellent delivery service

No Comment
25-Jun-2012

Navy hopsack flat front classic fit suit trousers

  • Customer also reviewed:
  • Navy hopsack 2 button classic fit suit jacket
  • Navy hopsack classic fit suit waistcoat

Very good

No Comment
07-Jun-2012

Navy hopsack flat front classic fit suit trousers

  • Customer also reviewed:
  • Navy hopsack 2 button classic fit suit jacket
  • Charcoal hopsack 2 button classic fit suit jacket
  • etc.

Two week's wear and it looks tatty and thread is already getting slightly "bobbled". Thinking of returning it.

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I can assure you we would never skimp on quality to make a higher profit. If we did I know out customers would leave us in droves and so this really wouldn’t be good business sense. We offer nothing but the best and so I’m very shocked to hear you feel this way.

The corozo buttons on the Blazer were chosen as a design feature for this season, but we do have the option of swapping these for either Silver or Gold if you prefer. I’ll give you a call later today to discuss the options available and your other concerns.
26-May-2012

Navy hopsack flat front classic fit suit trousers

  • Customer also reviewed:
  • Navy hopsack 2 button classic fit suit jacket
  • Navy hopsack classic fit suit waistcoat
  • etc.

Excellent quality and fit.

Read more
No Comment
25-May-2012

Navy hopsack flat front classic fit suit trousers

  • Customer also reviewed:
  • Navy hopsack 2 button classic fit suit jacket
  • Navy hopsack classic fit suit waistcoat
  • etc.

I've worn Tyrwhitt shirts for the last 10 + years, and will continue to do so.

No Comment