Charles Tyrwhitt UK Reviews

Feedback for www.ctshirts.co.uk has been compiled from 214064 Customer Reviews

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  • 18/02/2007
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Charles Tyrwhitt UK>

Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
07-Jun

Navy cord unstructured classic fit jacket

  • Customer also reviewed:
  • Raspberry gingham check slim fit non-iron shirt
  • Lemon & sky check slim fit non-iron shirt
  • etc.

Speedy delivery, great products, amazing quality.

No Comment
03-Apr-2013

Navy cord unstructured classic fit jacket

  • Customer also reviewed:
  • Black velvet tailored fit jacket

I like the jacket, don't get me wrong. But, the 1st time I wore it the main buttons on the jacket came off. The thread gave way. I had to spend $8 at my tailor after 1 wear to get the buttons back. I like the jacket and LOVE the working cuffs. I will continue to buy CT jackets, this is the 2nd time that the buttons have failed on the heavy-weighted materials. I will continue to shop ctshirts.uk.co, I will just expect to replace buttons after the 1st or 2nd wearing.

Read more

I am truly sorry to hear of your experience! This is certainly not the norm when purchasing from us and your buttons should not be dropping off upon your first wear. Due the time difference I have emailed you directly regarding this and hope that this is helpful. I am delighted to hear that you are such a fan of your order on the whole and the service we provide so thank you for such kind words.
10-Feb-2013

Navy cord unstructured classic fit jacket

  • Customer also reviewed:
  • Blue & turquoise small check slim fit shirt
  • White & sky bold check slim fit shirt
  • etc.

Excellent

No Comment
19-Jan-2013

Navy cord unstructured classic fit jacket

Slightly smaller for the size than normal but that suited me fine.

No Comment
14-Jan-2013

Navy cord unstructured classic fit jacket

The jacket was a late Christmas present for my partner and he seems to be very pleased with the style and fit.

No Comment
24-Dec-2012

Navy cord unstructured classic fit jacket

  • Customer also reviewed:
  • Navy cashmere zip neck jumper
  • Tan Thirlmere punched brogue boots
  • etc.

Dressing up or down - very versatile garment

No Comment
23-Dec-2012

Navy cord unstructured classic fit jacket

  • Customer also reviewed:
  • Blue and red multi check slim fit shirt
  • Navy multi stripe long sleeve pique polo

No Comment
21-Dec-2012

Navy Cord Unstructured Classic Fit Jacket

excellent quality, stylish

No Comment
13-Dec-2012

Navy cord unstructured classic fit jacket

  • Customer also reviewed:
  • Sky plain pyjama set
  • Blue stripe pyjama set
  • etc.

Excellent fit ,looks smart,very pleased indeed

No Comment
08-Dec-2012

Navy cord unstructured classic fit jacket

  • Customer also reviewed:
  • Olive cord unstructured classic fit jacket

You would love the shape and material

No Comment
23-Nov-2012

Navy cord unstructured classic fit jacket

Good service and delivery

No Comment
12-Nov-2012

Navy Cord Unstructured Classic Fit Jacket

Good

No Comment
10-Nov-2012

Navy Cord Unstructured Classic Fit Jacket

  • Customer also reviewed:
  • Winter Red Flat Front Chino
  • Green Yorkshire Tweed Classic Fit Jacket

Thank you for an efficient and speedy service. The shirts ,jackets & trousers we have received are of very good quality & fit. I know where to come for the men's clothes in future. Thank you.

No Comment
07-Nov-2012

Navy cord unstructured classic fit jacket

  • Customer also reviewed:
  • Navy cotton drill classic fit jacket

Amazingly I purchased the same length blazer as the Navy Cotton Drill Classic (which fitted perfectly) i.e. Short but this one was 2 inches too long for some reason, I thought there was a fault but the unstructured jacket's apparently are different. I have had to get it tailored in store. I did not want to return the jacket as I really like it.

Please explain why my arms would be 2 inches longer if I get a different blazer.

Read more
Consistency is something that is very important to us when it comes to the sizing of our items. While we try to keep these as close as possible with similar items, differences in design can sometimes lead to slightly different fits. I apologise they you have been adversely affected by this, we do try to make the measurements of all of our items as clear as possible both in our catalogues and on our online sizing guide.
28-Oct-2012

Navy cord unstructured classic fit jacket

A very useful garment for many occasions.

No Comment
22-Oct-2012

Navy cord unstructured classic fit jacket

  • Customer also reviewed:
  • Woodchester royal twill puppytooth non-iron slim fit shirt
  • Royal twill puppytooth non-iron classic fit shirt
  • etc.

The servise was excellent! Quick and easy refund for an issue with the delivery company!

No Comment
20-Oct-2012

Navy cord unstructured classic fit jacket

  • Customer also reviewed:
  • Green woven plain tie

I am a frequent customer having increased in in size following Chemotherapy. This has to be the world's best internet shopping for service and products

No Comment
19-Oct-2012

Navy Cord Unstructured Classic Fit Jacket

  • Customer also reviewed:
  • Navy Non-Iron Twill Shirt
  • Sky Non-Iron Twill Shirt
  • etc.

Yet again no reference made on web site in respect of the cuff button hole bright stitching, something which I highlighted before in respect of other jackets and in my opinion not an attractive feature owing to the bright contrast and lack of subtlety.

Read more
I sincerely apologise for this! The contrast colour stitching for the button hole on some of our jackets is a popular feature but we understand that it won’t be to everyone’s liking and it certainly should be made more prominent in our catalogues and online. We’ll take this into consideration for future seasons – thank you for taking the time to write to us and for returning the jacket already.
15-Oct-2012

Navy cord unstructured classic fit jacket

Absolutely gorgeous. Better than it looks on the site. And my husband loves it. Worth the money.

Read more
No Comment
23-Sep-2012

Navy cord unstructured classic fit jacket

Best jacket I own and by far the cheapest, I know I got it sale price but at rrp it's still a bargain.

No Comment
12-Sep-2012

Navy cord unstructured classic fit jacket

  • Customer also reviewed:
  • Royal multi textured bar stripe woven tie
  • Light blue linen herringbone classic fit jacket
  • etc.

Although advertised as 'short' the sleeves are 2" longer than the 38s ordered at the same time. Rubbish

Read more
I’m very sorry that the fit of this jacket isn’t right for you! Thank you for giving us your feedback and please don’t hesitate to return the jacket and we’ll gladly exchange it or issue you with a full refund.
12-Aug-2012

Navy cord unstructured classic fit jacket

Excellent service as always and I even received a pre-paid return label should I have needed to return the item.

No Comment