Charles Tyrwhitt UK Reviews

Feedback for www.ctshirts.co.uk has been compiled from160668 Customer Reviews

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  • 18/02/2007
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Charles Tyrwhitt UK>

Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
34 Hour(s) ago

Navy classic shorts

  • Customer also reviewed:
  • Navy and lemon stripe short sleeve piqué polo shirt
  • Coral classic shorts

Perfect fit and first class quality

No Comment
15-May

Navy classic shorts

  • Customer also reviewed:
  • Blue check washed Oxford classic fit shirt
  • Coral classic shorts
  • etc.

Legs too narrow and returned for credit

Read more

I’m disappointed to read that the fit of these shorts isn’t quite right for you in the ordered size but we are grateful to receive your comments regarding this – thank you for taking the time to write to us with your feedback! We’ll take the point raised here into consideration when the range is reviewed as customer feedback goes a long way to determining the dimensions of our garments. We wouldn’t want you to feel stuck with anything from us that you weren’t going to wear so I’m pleased also to learn that the shorts are being returned and we’ll look forward to receiving them back shortly.
14-May

Navy classic shorts

  • Customer also reviewed:
  • Navy & green check long sleeve slim fit shirt
  • Camel 5 pocket fine cord trousers
  • etc.

These will be a hit assuming we have a summer!

No Comment
11-May

Navy classic shorts

  • Customer also reviewed:
  • Indigo linen shorts
  • Lemon and blue stripe short sleeve piqué polo shirt
  • etc.

Great fit and style.

No Comment
11-May

Navy classic shorts

  • Customer also reviewed:
  • Navy and white check shorts
  • Navy short sleeve piqué polo shirt

Excellent styles, quality, service and price. I used to just buy shirts from you but now I consider the whole range.

No Comment
11-May

Navy classic shorts

  • Customer also reviewed:
  • Ink blue slim fit chinos
  • Blue multi stripe short sleeve piqué polo shirt
  • etc.

Excellent products, quick delivery.

No Comment
06-May

Navy classic shorts

  • Customer also reviewed:
  • Coral classic shorts
  • Navy and lemon stripe short sleeve piqué polo shirt

This pair had white stitching hanging out of the waistband at the back of the shorts. They had been sent out somewhere else before as they were creased and not packed very well.

Read more

This is not right at all as we make every effort to ensure your goods reach you in perfect condition. I truly apologise for the disappointment caused.
It was, however, certainly a pleasure to speak to you on the phone today and I was pleased to be able to arrange for replacement items to be sent. I am confident that you will be delighted with these once they arrive.
02-May

Navy Classic Shorts

  • Customer also reviewed:
  • Indigo Linen Shorts
  • Coral Classic Shorts
  • etc.

I particularly like the high quality/value offering and the service provided. Rarely is any request for assistance refused.

No Comment
30-Apr-2013

Navy classic shorts

  • Customer also reviewed:
  • Sand classic shorts
  • Navy and white stripe short sleeve piqué polo shirt

just what i expected from this company

No Comment
29-Apr-2013

Navy classic shorts

  • Customer also reviewed:
  • Coral classic shorts
  • Lemon short sleeve piqué polo shirt

Once again great quality and delivered in reasonable time.

No Comment
29-Apr-2013

Navy Classic Shorts

  • Customer also reviewed:
  • Light Blue Slim Fit Oxford
  • Blue Multi Stripe Short Sleeve Pique Polo

As always excellent service with wonderfully courteous staff

No Comment
27-Apr-2013

Navy classic shorts

  • Customer also reviewed:
  • White twill non-iron slim fit shirt
  • Coral classic shorts
  • etc.

good old fashioned first class customer service with quality goods at realistic prices.

No Comment
23-Apr-2013

Navy Classic Shorts

  • Customer also reviewed:
  • Coral Classic Shorts
  • Oatmeal Cable Shawl Collar Cardigan
  • etc.

very good service, staff very courteous and helpful

No Comment
23-Apr-2013

Navy Classic Shorts

  • Customer also reviewed:
  • Navy Washed Favourite Short Sleeve Shirt

However, I asked your telephonist to let me know, by e-mail, the trouser leg bottoms measurements for Classic, Slim and Super Slim respectively. Nothing happened, I purchased trousers elsewhere as a result. I am a very longstanding customer of yours!

No Comment
19-Apr-2013

Navy classic shorts

  • Customer also reviewed:
  • Sand classic shorts
  • Camel 5 pocket fine cord trousers
  • etc.

Efficient service from CT Shirts - shame Parcel Force couldn't read my delivery instructions.

No Comment
19-Apr-2013

Navy classic shorts

  • Customer also reviewed:
  • Coral classic shorts

Usual professional service. First rate.

No Comment
07-Apr-2013

Navy Classic Shorts

  • Customer also reviewed:
  • Blue Sharkskin Tailored Fit Travel Suit Jacket
  • Blue Sharkskin Tailored Fit Travel Suit Trouser
  • etc.

I am a regular customer so I like the service and products
This time I had two of everything delivered which was a mistake. Please contact me if further details required

No Comment
05-Apr-2013

Navy classic shorts

  • Customer also reviewed:
  • Brown chino belt
  • Green, sky & navy check washed favourite short sleeve classic fit shirt
  • etc.

Communication and postal was perfect

No Comment
21-Mar-2013

Navy classic shorts

  • Customer also reviewed:
  • Sand classic shorts
  • Navy & royal club stripe woven tie

Well constructed and finished. Great value.

No Comment
18-Mar-2013

Navy classic shorts

  • Customer also reviewed:
  • Camel non-iron chinos
  • Slate blue non-iron chinos

Exchange goods policy and returns procedure excellent

No Comment
24-Feb-2013

Navy classic shorts

  • Customer also reviewed:
  • Pink check washed favourite short sleeve classic fit shirt
  • Sky & pink stripe washed favourite short sleeve classic fit shirt
  • etc.

First class. They even know we live in the Channel Islands where we don't pay VAT.

No Comment
19-Feb-2013

Navy classic shorts

  • Customer also reviewed:
  • Sand classic shorts

good overall quality and service. Am however disappointed that a blue crew neck sweater has pilled quite badly. Worn on 6 occasions.

No Comment
20-Jan-2013

Navy classic shorts

  • Customer also reviewed:
  • Black & white stripe classic shorts

good value for money

No Comment
09-Dec-2012

Navy classic shorts

  • Customer also reviewed:
  • Lemon with navy stripe pique polo shirt
  • Navy short sleeve pique polo shirt

excellent

No Comment
22-Oct-2012

Navy classic shorts

I bought this product for my son - unfortunately he was not happy with the style - he wanted a slimmer leg to be more 'on trend' (he is 22 years old) so I had to send it back for a refund. However I was really impressed with the speed of service and quality of the product so I would definitely order from Charles Tyrwhitt again. More shorts styles please!

Read more
Thank you for the feedback! Although this is a bit of a shame to read you have given us an excellent insight here and certainly something to consider for future seasons. Thank you also for your kind comments regarding the quality of our products as well as the high level of service provided.