Charles Tyrwhitt UK Reviews

Feedback for www.ctshirts.co.uk has been compiled from162369 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.

  • Website

Ratings guide

Excellent
Good
Poor
Bad
Charles Tyrwhitt UK>

Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
6 Hour(s) ago

Navy Portobello Oxford shoes

Excellent product and prompt service Thank you

No Comment
32 Hour(s) ago

Navy Portobello Oxford shoes

  • Customer also reviewed:
  • Navy and white stripe short sleeve piqué polo shirt
  • Brown Portobello Oxford shoes
  • etc.

poor colour, not as expected

No Comment
20-May

Navy Portobello Oxford shoes

Quality with value in every respect.

No Comment
18-May

Navy Portobello Oxford shoes

  • Customer also reviewed:
  • Navy and fine white stripe business casual extra slim fit shirt
  • Soft red slim fit chinos

Superb casual shoe and very comfortable to wear.

No Comment
12-May

Navy Portobello Oxford shoes

  • Customer also reviewed:
  • Navy 5 pocket fine cord trousers
  • Khaki 5 pocket fine cord trousers

I like these shoes very much. They are roomy while also having a great shape. The leather is not the softest, but I think it will soften up with use. It will be interesting to see how well they wear.

No Comment
30-Apr-2013

Navy Portobello Oxford shoes

  • Customer also reviewed:
  • Blue multi stripe short sleeve piqué polo shirt

Good service, very helpful staff.

No Comment
22-Apr-2013

Navy Portobello Oxford

gorgeous and just as described - very chic on my 71 year old husband - look great with the check casual shirt and chinos. Well done - we rely on you!

No Comment
18-Apr-2013

Navy Portobello Oxford shoes

The usual efficient and reliable service and an excellent product. I have been very happy with every purchase made

No Comment
15-Apr-2013

Navy Portobello Oxford shoes

Lovely shoes!

No Comment
13-Apr-2013

Navy Portobello Oxford shoes

Not what I expected from from CT

15-Apr-2013
Service rating : The service and products I have received from CT are very up and down. They are very good or very poor. I really don't know what consistency to expect.
Product rating : The shoes are poor quality and hard and very un-flexible considering they are a casual type. I really cant be bothered to send them back.....even though I will be losing money.

Read more

All of our products are made to the same high standard so it’s such a shame to read that these shoes aren’t to your liking! Thank you for taking the time to write to us though and you should find that the leather moulds to the shape of your feet in time and will become more comfortable. Nevertheless, we wouldn’t want you to feel stuck with something that you weren’t 100% happy to wear so we’d be delighted if you reconsidered and returned these for an exchange or full refund.
12-Apr-2013

Navy Portobello Oxford shoes

  • Customer also reviewed:
  • Black work trainers

VFM.... great casual shoes with jeans, casual clothes.

No Comment
11-Mar-2013

Navy Portobello Oxford shoes

  • Customer also reviewed:
  • Brown work trainers
  • Red & white pin dot woven tie

quick and efficient

No Comment
03-Mar-2013

Navy Portobello Oxford

Good looks and fit, but a thinner sole than expected

No Comment
02-Mar-2013

Navy Portobello Oxford shoes

I have a number of CT's shoes and boots all of which are of excellent quality and the Navy Portobellos are the same.

No Comment
01-Mar-2013

Navy Portobello Oxford shoes

Very nice shoes

No Comment
28-Feb-2013

Navy Portobello Oxford shoes

For regular buyers like myself, it has to be possible to have a FREE DELIVERY service at anytime. I do get Free Deliver offers that are valid for a short time, but I am working in Switzerland - and find out that - these offers have expired when I get back to the UK or when I am ready to order an item. Please consider providing a FREE DELIVERY service for a longer period, and I am sure you will notice an increase in orders.

Read more
No Comment
25-Feb-2013

Navy Portobello Oxford shoes

Nice shoes, however there is a pronounced ridge running under the ball of the foot which makes them very uncomfortable.

Read more
Thank you for the feedback and I’m very sorry to read that these shoes are proving to be uncomfortable for you! Thank you for bringing this to our attention though as it’s not something that’s being raised consistently so we’ll be sure to take your comments on board for future seasons. In the meantime, please don’t feel stuck with something from us that you’re not going to wear – we’d be glad for the shoes to be returned to us for an exchange or full refund if preferred.
17-Feb-2013

Navy Portobello Oxford shoes

  • Customer also reviewed:
  • Royal plain business casual slim fit shirt
  • Wine penny loafers

should come in half sizes

Read more
We are glad that we did not let you down on the service front. We try to make it as easy as possible for our customers to get the right size the first time. If not, we ensure that all replacements are sent free of postage charges. Half sizes are indeed available across most of our formal shoes, however, casual shoes do tend to loosen up a tad and get comfier with time hence we have retained them in full sizes. Regardless, we appreciate your feedback and shall forward it to our Buying Department so that this can be considered for future lines.
12-Feb-2013

Navy Portobello Oxford shoes

I am satisfied with service.
Please do something about the labels on shirts. They irritate the neck.
As soon as I receive a new shirt from you I take out the labels before wearing

No Comment
12-Feb-2013

Navy Portobello Oxford

  • Customer also reviewed:
  • Brown and Navy Stretch Belt
  • Bestwood Blue Hairline Stripe Non Iron Classic Shirt

A little disappointed about the out of stock corduroys ordered at the same time, especially since they were only ordered for the winter and are only due to arrive in a day or two when, hopefully there's not much of the winter left!

No Comment
05-Feb-2013

Navy Portobello Oxford shoes

Very good. I would appreciate some care instructions with them though.

No Comment
05-Feb-2013

Navy Portobello Oxford

  • Customer also reviewed:
  • Dk Purple Cord Trousers
  • Navy Non Iron Chinos
  • etc.

I am very satisfied with my order and the level of service provided.

No Comment
05-Feb-2013

Navy Portobello Oxford shoes

The shoes are good quality and look good but I feel they are exceptionally roomy, especially in the length. Is this due to the style or are they a generously sized 8. Unfortunately I had to bring them away on holiday so I know I will be unable to change them. John Laycock

Read more
No Comment
04-Feb-2013

Navy Portobello Oxford

  • Customer also reviewed:
  • Navy Canvas Quilted Coat
  • Grey Weekend Essentials Zip Neck Jumper

Plenty of width in the toe box, very comfortable and look great with casual wear.

No Comment
04-Feb-2013

Navy Portobello Oxford shoes

Half sizes for these shoes would have been helpful, the size I got was slightly too big but the previous size would have been too small.

No Comment