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Very impressed with the service and communication during my purchase transaction.
Lovely shirt, great quality. Just as described in the catalogue. Very pleased.
Reliably very good quality for the price
Delivery was a bit delayed 5 days is too long and had to pay extra for it to be delivered earlier
Excellent service. Delivered within 3 days via 'standard'. Well packaged and superb products.
Both the products and the delivery were first class. I shall most certainly be shooping again from this outlet. Hopefully delivery to my adress in France will not be unreasonable. Thank you.
Your phone operators are just first class.05-Mar-2013Quality!12-Mar-2013When I said quality!, I meant great quality.
Phone staff particularly good.
Prompt service within stated delivery time
returning an item was a complete pain, and emailing them often produced frustrating results first up. but once i spoke to a chap on the helpline, issues seemed to get resolved much quicker and the replacement items ordered quickly and easily
All round excellence, as usual.
Very Good shirts, excellent quality, feel and look
Would have been excellent but packaging loose and one shirt was wet when delivered.
An excellent service and good updates
Compared to other shirts I have from 'high street' outlets the quality and feel and fit of the Charles Tyrrwhit shirts is obvious, they are such a joy to handle that even ironing is enjoyable (well - almost!)
I sought assistance from the customer service department once I had placed my online order and had a first class service from a chap called 'Daniel'. He was not only polite and extremely helpful but actually applied logic and common sense to resolving my query. He also followed through with his promise to 'check my account after a couple of days to ensure all was well'. The whole customer experience was excellent - well done. My Husband was really pleased with the products too. I will use Charles Tyrwhitt again as it exceeded my expectations in all respects.
Fast delivery everything fitted perfectly.
Service was excellent - as always
Excellent quality and service
I first had a Tyrwhitt shirt for work with the company logo on it. Over the 3 years it has never faded and washed and ironed well which is why I decided to purchase some shirts
This shirt is made from good material, is an excellent fit and feels good on . I feel I am wearing a quality shirt without having paid the earth for it. It also washes and irons well.
Great prices, first class product & first class service, it doesn't get much better - thank you.
Dave D, Chester
Excellent quality for good price
Prompt service. Great value for money. Will use you again.
The 17.5 inch neck seems a lot bigger than other makes of shirts. I would be unable ot wear a tie with such a neck size and have swapped the shirt for a smaller neck size. Perhaps it is my other shirts which aren't quite 17.5 but eitherway I know now to buy a smaller size of CT shirts.