Charles Tyrwhitt UK Reviews

Feedback for www.ctshirts.co.uk has been compiled from161041 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.

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Charles Tyrwhitt UK>

Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
16-Feb-2013

Gold & navy club stripe woven tie

  • Customer also reviewed:
  • Navy & yellow shield enamel cufflinks

My tie arrived before Christmas, but the cufflinks were out of stock at that stage. The cufflinks were eventually dispatched in mid January, but when the package arrived it was empty! CT UK's customer service was excellent. They apologised for the situation and checked with the courier to see if it had fallen out en route. Unfortunately, they were nowhere to be found. CT UK have taken back the (matching) tie and are replacing it with my new choice of tie and cufflinks. Excellent customer service!

Read more
No Comment
03-Feb-2013

Gold & navy club stripe woven tie

  • Customer also reviewed:
  • Navy long sleeve soft touch jersey
  • Red & white stripe oval enamel cufflinks
  • etc.

Although delivery time was two months and my purchase was a Christmas present

No Comment
09-Jan-2013

Bale Gold & Navy Club Stripe Woven Tie

  • Customer also reviewed:
  • Cream Poplin Classic Shirt
  • Dickenson Blue and Yellow Stripe Classic Shirt

excellent Quality

No Comment
08-Jan-2013

Gold & navy club stripe woven tie

  • Customer also reviewed:
  • Aspel red multi neat handmade tie
  • Navy twill puppytooth non-iron classic fit shirt
  • etc.

Excellent

Read more
I truly apologise for any concern that has been caused. As your order was placed in Australian Dollars, we are unfortunately unable to combine two currencies together on one order. As a result we were not able to honour a £10 voucher on a $200 order.
I must assure you that all of our shirts are very competitively priced and you had taken advantage of our '4 shirts for $199' promotion. As you had purchased more than 4 shirts (working out at $49.75 each) this did amount to more than $200. Your comments are of course very much appreciated and so please do contact our customer service department if you are less than satisfied with any aspect of your order.
29-Dec-2012

Gold & navy club stripe woven tie

  • Customer also reviewed:
  • Hewlett navy gold and white spot woven skinny tie
  • Red oval neat woven tie
  • etc.

Good standard and smart

No Comment
27-Dec-2012

Bale Gold & Navy Club Stripe Woven Tie

Hubby pleased

No Comment
27-Dec-2012

Gold & navy club stripe woven tie

  • Customer also reviewed:
  • Red check woven trousers
  • Navy perfect tee
  • etc.

Speedy delivery, easy to use website, great customer service when I had a query on my order.

No Comment
24-Dec-2012

Bale Gold & Navy Club Stripe Woven Tie

  • Customer also reviewed:
  • Blue & Red Stripe Washed Favourite
  • Sky Gingham Check Non Iron
  • etc.

Since this was a first order I was impressed with the ease of ordering , quality of product and prompt delivery. In fact the end result was exactly how it appeared in the adverts. Very impressed.

No Comment
23-Dec-2012

Bale Gold & Navy Club Stripe Woven Tie

  • Customer also reviewed:
  • Upton Multi Check Non Iron Cutaway Slim Fit Shirt
  • Lawrence Navy Bengal Non Iron Extra Slim Fit Shirt

Great personal service and totally reliable. My father will be delighted with his Christmas present! Best wishes for the new year, Kathryn Knapp

No Comment
17-Dec-2012

Bale Gold & Navy Club Stripe Woven Tie

  • Customer also reviewed:
  • Marshall Navy, Gold & Sky Stripe Handmade Tie
  • Harper Black & White Puppytooth Woven Tie

Good service

No Comment
17-Dec-2012

Bale Gold & Navy Club Stripe Woven Tie

  • Customer also reviewed:
  • Taylor Purple and Sky Ovals Woven Tie

Excellent service

No Comment
17-Dec-2012

Gold & navy club stripe woven tie

  • Customer also reviewed:
  • Navy blue silk knot
  • Black silk knot
  • etc.

Love it.

Read more
No Comment
16-Dec-2012

Gold & navy club stripe woven tie

  • Customer also reviewed:
  • Purple mini check washed favourite classic fit shirt
  • Multi gingham check non-iron classic fit shirt
  • etc.

Fantastic from start to end

No Comment
16-Dec-2012

Bale Gold & Navy Club Stripe Woven Tie

  • Customer also reviewed:
  • Miller Navy Puppytooth Spot Woven Tie

I mark you down because I receive too much sales literature from you!

No Comment
12-Dec-2012

Gold & navy club stripe woven tie

  • Customer also reviewed:
  • Royal & white puppytooth woven tie

All delivery promises kept

No Comment
09-Dec-2012

Gold & navy club stripe woven tie

  • Customer also reviewed:
  • Sky washed Oxford casual classic fit shirt
  • Pink and blue gingham check slim fit shirt
  • etc.

1st Class service as usual.

No Comment
09-Dec-2012

Gold & navy club stripe woven tie

  • Customer also reviewed:
  • Aspel royal multi petal handmade tie
  • Pembroke navy, white and pink bold stripe business casual classic fit shirt
  • etc.

Good

No Comment
09-Dec-2012

Gold & navy club stripe woven tie

  • Customer also reviewed:
  • Brockhampton blue and pink stripe non-iron slim fit shirt
  • Farnborough blue and gold check non-iron slim fit shirt

Great look, great quality

No Comment
08-Dec-2012

Bale Gold & Navy Club Stripe Woven Tie

Product arrived promptly and as advertised.

No Comment
07-Dec-2012

Gold & navy club stripe woven tie

  • Customer also reviewed:
  • Navy & lemon stripe short sleeve pique polo shirt
  • Sky short sleeve pique polo
  • etc.

nice

No Comment
06-Dec-2012

Bale Gold & Navy Club Stripe Woven Tie

Good

Read more
This is such a shame to read! According to our records at the time you called us, we did have sufficient stock of the shirt in question to complete your order. It wasn’t until after the order had been placed and we came to prepare the items that it became apparent that this was no longer the case and the shirt had sold out. I assure you that these occurrences are incredibly rare indeed and we will be using the details of this incident to help things improve for the future. The order value was not over the threshold to receive the £5 discount before the shirt was cancelled because it was out of stock, as you’ll no doubt be aware of since you contacted us regarding this at the time. Thank you for taking the time to give us your feedback and we have arranged for your next order with us to be sent free of the standard UK postal charge, regardless of its size.
04-Dec-2012

Gold & navy club stripe woven tie

  • Customer also reviewed:
  • Woven navy & white pindot handkerchief
  • White Sea Island quality handkerchief
  • etc.

no

No Comment
02-Dec-2012

Gold & navy club stripe woven tie

Delivery could have been a bit quicker

No Comment
30-Nov-2012

Gold & navy club stripe woven tie

  • Customer also reviewed:
  • Navy moleskin trousers
  • Dark brown moleskin trousers
  • etc.

Excellent will use again and reccomend to all my friends

No Comment
30-Nov-2012

Bale Gold & Navy Club Stripe Woven Tie

  • Customer also reviewed:
  • Navy & Blue Tattersall Check Shirt
  • Red & Blue Check Washed Oxford
  • etc.

.

No Comment