Charles Tyrwhitt UK Reviews

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Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.

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Date	Product	Customer Review	Reply from www.ctshirts.co.uk
04-Mar-2013	Fawn covert coat Customer also reviewed: Brown luxury calf wholecut shoes Navy bonded raincoat	Unfortunately the size did not fit me, I had to return it back for a change Read more	It's very disappointing your purchases didn't fit you. Please accept my apologies! We'll be happy to refund you or exchange them as you request once we receive them.
21-Feb-2013	Fawn covert coat Customer also reviewed: Navy & white reppe woven tie	Usual standard	No Comment
17-Feb-2013	Fawn Covert Coat C/O Customer also reviewed: Sky Gingham Check Slim Non-Iron Casual Shirt	Hard to rate as it was not suitable. The fit wasn't right-shoulders too broad and sleeves too long. The fabric felt too lightweight and flimsy Read more	As glad as I am to read that you were happy with our service, I am disappointed that our Fawn Coat let you down. Thank you for sending it back, I can see that we have now received the coat and will finalise processing your return as soon as possible. Furthermore,we will take your comments on board as feedback so that we can review the quality of the item.
12-Feb-2013	Fawn Covert Coat C/O	Always wanted this coat, I'm so pleased with the quality. Excellent price 12-Feb-2013 Excellent customer service Read more	How delightful this is to read. We work incredibly hard to provide our customers with excellent quality at great value and it is lovely to know we are succeeding. This is a gorgeous coat which I am sure you will enjoy wearing. Thank you for getting in touch.
12-Feb-2013	Fawn covert coat Customer also reviewed: White herringbone slim fit shirt	good	No Comment
05-Feb-2013	Fawn covert coat	I was assured "all our overcoats have room for the wearing of a suit jacket"; I am a standard 38R. The coat, otherwise very smart, would hardly meet across my chest without a jacket. I was very disappointed. Read more	Oh dear! Our coats are built to fit perfectly over a suit jacket of the same size and I am sincerely sorry that you seem to have come across an anomaly here. Thank you for sending the coat back to us, I can confirm that your refund was processed yesterday. I will pass your comments on to our Buying Team so that this can be looked into in the hope that no one else will suffer this disappointment.
05-Feb-2013	Fawn covert coat	Great coat	No Comment
04-Feb-2013	Fawn covert coat Customer also reviewed: Black fine stripe tailored fit suit trousers Cream poplin slim fit shirt etc.	Excellent delivery time	No Comment
01-Feb-2013	Fawn covert coat	Good	No Comment
28-Jan-2013	Fawn covert coat	This coat is even nicer than it looked on the website. My husband is absolutly delighted with it.	No Comment
28-Jan-2013	Fawn Covert Coat C/O	quality not as good as expected from brochure - workmanship fine, but material a bit thin. 28-Jan-2013 very good Read more	Thank you for taking the time to get in touch with us. It is an absolute pleasure to know that you have been so pleased with our standard of service. Customer satisfaction is always at the heart of everything we do here and so it is great to know that we are getting things right. I am very sorry to hear that this particular item has fallen short of your expectations. Every garment in our range has been constructed to a very high quality standard and so we do not normally hear of concerns such as this. Rest assured, we will definitely take your comments on board for the future. We really do want you to love our products and so please do feel free to return your purchase back to us should you wish to do so.
28-Jan-2013	Fawn covert coat Customer also reviewed: Moseley berry multi grid check non-iron slim fit shirt Cream poplin slim fit shirt	quick arrival; great quality	No Comment
27-Jan-2013	Fawn Covert Coat C/O	The overcoat was for my son's birthday. He is really pleased with it. It makes him feel really good.	No Comment
26-Jan-2013	Fawn covert coat	Excellent but not the colour I thought it was so have exchanged for the charcoal grey.	No Comment
25-Jan-2013	Fawn covert coat Customer also reviewed: Anslow burgundy grenadine fine stripe handmade woven skinny tie	Fantastic overcoat, looks just like the picture on the site.	No Comment
25-Jan-2013	Fawn covert coat	the coat was excellent quality but for a young fit man, the cut was poor. It fitted well on the shoulders but ballooned out round the middle rather than being tailored. As my son said the fit was more for an older man who had middle age spread!!	No Comment
24-Jan-2013	Fawn covert coat Customer also reviewed: Woodchester pink twill puppytooth non-iron slim fit shirt Royal Bengal classic fit shirt	very efficient and fast service	No Comment
19-Jan-2013	Fawn covert coat Customer also reviewed: White twill non-iron cutaway collar slim fit shirt Robinson royal and white stripe business casual slim fit shirt etc.	Good Read more	No Comment
19-Jan-2013	Fawn Covert Coat C/O	well-made and good value.	No Comment
17-Jan-2013	Fawn covert coat Customer also reviewed: Navy classic fit blazer Navy single pleat chinos etc.	Pleased with this garment but only time and use will really convey my satisfaction over the long term. It wasnt cheap (albeit in the sale)..... Thank You Read more	No Comment
17-Jan-2013	Fawn Covert Coat C/O	Not worn the coat outside as yet. 17-Jan-2013 Good company but "sale" info. is usual smoke and mirrors. Read more	Thank you for the feedback and I’m pleased to confirm that we don’t use smoke or mirrors when it comes to our sales! All of our garments are advertised at their full original selling prices for a period of at least one month and, after that timeframe has passed, we look to offer the best value for money to our customers that we can. As we get towards the end of a season, we’re intentionally looking to sell out of the items that aren’t being made a part of the following season’s ranges in order to make room for the new stock. As this is the case, in a lot of instances we’re able to offer even lower prices than we have done previously and can save our customers even more money!
15-Jan-2013	Fawn covert coat	Disappointing. Cloth too thin and not of good enough quality. Has been returned Read more	No Comment
14-Jan-2013	Fawn Covert Coat C/O	Perfect	No Comment
13-Jan-2013	Fawn covert coat	very prompt	No Comment
13-Jan-2013	Fawn covert coat Customer also reviewed: White twill non-iron slim fit shirt Sky poplin cutaway slim fit shirt etc.	Impressive response and delivery within days, even over the Christmas holiday period.	No Comment

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