Charles Tyrwhitt UK Reviews

Feedback for www.ctshirts.co.uk has been compiled from162647 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.

  • Website

Ratings guide

Excellent
Good
Poor
Bad
Charles Tyrwhitt UK>

Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
24-Sep-2012

Cinnamon corduroy trousers

Difficult to rate. Cut seemed to be for distinctly thinner customers - made abroad ? Also, although very heavy material & fine for winter use, the overall quality was not to usual TW standards I thought.

Read more
Customer feedback goes a long way to determining the dimensions of our garments so it’s disappointing that the fit of these trousers wasn’t quite right for you in the ordered size but we’ll take your comments into consideration for future seasons – thank you for taking the time to write to us! We never compromise when it comes to quality so it’s a shame that these weren’t 100% to your liking but I’m pleased to see that the trousers have been returned to us for a full refund already.
03-Aug-2012

Cinnamon corduroy trousers

  • Customer also reviewed:
  • Green check washed favourite long sleeve classic fit shirt
  • Multi check washed Oxford casual classic fit shirt
  • etc.

fast and efficent service

No Comment
24-Jul-2012

Cinnamon Corduroy Trouser

  • Customer also reviewed:
  • Slate Cot Lin Moss Stitch Crew

Though cut more like hipsters than expected, I will most likely be wearing a sweater with them in winter.

Read more
No Comment
28-Feb-2012

Cinnamon corduroy trousers

Superb quality - proper corduroy not flimsy needlecord. Can you get this anywhere else?

No Comment
02-Feb-2012

Cinnamon corduroy trousers

  • Customer also reviewed:
  • Navy with yellow stripe pique polo shirt
  • Navy, wine and emerald stripe short sleeve pique polo shirt
  • etc.

Still have to shorten them. Had the waist button drop off an earlier ordered pair of Chinos

No Comment
28-Jan-2012

Cinnamon corduroy trousers

  • Customer also reviewed:
  • Chocolate corduroy trousers
  • Bridlington wine and forest mini grid country check classic fit shirt

As above

No Comment
26-Jan-2012

Cinnamon corduroy trousers

  • Customer also reviewed:
  • Navy tailored chinos
  • Harris Tweed coat
  • etc.

Still pleased with ctshirts as offer quality at low price

Read more
No Comment
19-Jan-2012

Cinnamon corduroy trousers

Actual colour not the same as web-site image and not matching actual cinnamon.
Trousers themselves a good fit and seemed to be good quality....just the colour was wrong.

Read more
I do apologise for this! We are aware that individual monitor settings can display certain colours differently but we’ll certainly be taking your feedback on board regarding this! Thank you for bringing this to our attention and for contacting us directly already to arrange a return and replacement order.
17-Jan-2012

Cinnamon corduroy trousers

  • Customer also reviewed:
  • Maroon corduroy trousers

Isn't "good" enough? On this occasion it took more time to get them delivered.

No Comment
16-Jan-2012

Cinnamon corduroy trousers

  • Customer also reviewed:
  • Chocolate corduroy trousers

Good fit and quality. No excess room for expansion. Will either weight watch or buy some more

No Comment
15-Jan-2012

Cinnamon corduroy trousers

Very pleased with these trousers, extremely comfortable.

No Comment
15-Jan-2012

Cinnamon corduroy trousers

  • Customer also reviewed:
  • Navy woven leather belt

Superb fit and design. Extremely comfortable and warm trousers. Well packed and deliverred promptly.

No Comment
14-Jan-2012

Cinnamon corduroy trousers

  • Customer also reviewed:
  • Southwell navy textured stripe tailored fit Black Label shirt
  • Athelney royal texture tailored fit Black Label shirt
  • etc.

The trousers are decent quality and style. I bought online and they were not quite as i wanted through no fault of CT . i returned them and was refunded immediately and CT provided excellent communication throughout

Read more
No Comment
10-Jan-2012

Cinnamon corduroy trousers

Fantastic product as usual but returned as not really my colour!

No Comment
07-Jan-2012

Cinnamon corduroy trousers

  • Customer also reviewed:
  • Dark brown avdon calf leather Oxford shoes

I would like the corduroy not to crease so quickly so much though

Read more
No Comment
03-Jan-2012

Cinnamon corduroy trousers

  • Customer also reviewed:
  • Mushroom moleskin trousers

Poor fit, not enough fabric around crotch.

Read more
Thank you for your feedback! We've received your return and provided a full refund as you requested.
01-Jan-2012

Cinnamon corduroy trousers

  • Customer also reviewed:
  • Olive corduroy trousers

I am very pleased with the service I received. The items ordered arrived very promptly, well packed and ready to wear.

No Comment
01-Jan-2012

Cinnamon corduroy trousers

  • Customer also reviewed:
  • Navy corduroy trousers

Service is fantastic

No Comment
29-Dec-2011

Cinnamon corduroy trousers

Well made and pleased with the colour.

No Comment
29-Dec-2011

Cinnamon corduroy trousers

It would be nice to have 33" as a standard length instead of 34".

No Comment
28-Dec-2011

Cinnamon corduroy trousers

  • Customer also reviewed:
  • Chocolate corduroy trousers
  • Navy corduroy trousers

Speedy and well packed

No Comment
27-Dec-2011

Cinnamon corduroy trousers

  • Customer also reviewed:
  • Sky and brown check non-iron casual classic fit shirt
  • Sky and berry stripe non-iron casual classic fit shirt

The trousers were a completey different colour that shown on the internet and have been returned for a refund which has not yet been received. On the internet page they were a mid brown colour and as delivered were a strong rust colour. Spoke with your people who confirmed that the colour they could see on the webpage was definitley not rust!

Read more
I sincerely apologise that these trousers weren’t what you were expecting or to your liking either and thank you for bringing this to our attention! We’ll take your feedback on board for the future. Thank you also for taking the time to return the trousers to us, which I’m pleased to confirm we have received and issued you with a full refund for.
27-Dec-2011

Cinnamon corduroy trousers

Usual excellent quality

No Comment
24-Dec-2011

Cinnamon corduroy trousers

  • Customer also reviewed:
  • Navy single pleat chinos
  • Aubergine single pleat chinos
  • etc.

But I had to return them because my wife said the colour wasn't right for an old gent.

No Comment
23-Dec-2011

Cinnamon corduroy trousers

  • Customer also reviewed:
  • Navy corduroy trousers

I find the mail order service very useful and professional as whislt the staff are courteous and helpful, it can take a while to be served in the Jermyn Street store

No Comment