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Products
Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Same as jacket. Low grade poor quality material.
Stunningly quick delivery, suit is a great fit
Excellent. A marked improvement in terms of communication on order progress which was greatly appreciated. As it turned out, you guys delivered the suit trousers the day before the christening upon which I was hoping to give said suit first fair. Product quality faultless. My first suit from Charles Tyrwhitt, but the fit and finish is superb and so I hope it will be the first of many. Each delivery was left with a neighbour as specified on order and so integration with associative couriers is obviously working well. Good work. Keep it up!
Suit jacket had a small stitch pulled out of the front and was quite obvious. Consequent service and speed of replacement was excellent.
Very efficient web site, easy to use, very quick delivery with excellent communication regarding one item that was out of stock keeping me informed of its progress.
excellent service - ordered the wrong size and found the jacket too small - returned it for free and a new one was sent out with no charge to myself. totally painless service, the way it is meant to be
Service standard was excellent. The person who attended to me over the phone, Roux (I think that's how you spell it) was very polite and courteous. Will definitely shop with Charles Tyrwhitt again.
I have found the phone service very helpful
Although this item had the same code as a previous item it was a different colour so didn't match.
Good
This is how online shopping should work. Great website with images, size information and straight-forward navigation. Excellent returns policy which means both you, and they , have confidence in the product
Delivery was slow compared to other online retailers.
Superb quality.
Very good.
Excellent service
Lovely item and 1st class service!
Suit looks great but sizing was def off
Quick delivery and good customer service.
excellent - very smart. good fit. lovely fabric
good fit, i hope they last well
Excellent overall and delivery was well within estimated timeframe. Only negative was the design/size of the packing box the suits were sent in which meant all items arrived creased.
The service is usually excellent. On this occasion my order was delayed by some confusion over trouser length. Some people on the phone were more helpful than others. On member of staff was somewhat abrupt, while others were excellent.
Tyrwhitt have a slick and highly efficient service which focuses on delivering customer satisfaction which is why I have been a customer for over 10 years.
Very impressed with the quality of the cloth
Delivery received before estimated time frame. Quality and fit of suit is excellent.
