Charles Tyrwhitt UK Reviews

Feedback for www.ctshirts.co.uk has been compiled from 214271 Customer Reviews

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  • 18/02/2007
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Charles Tyrwhitt UK>

Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
04-Mar-2013

Charcoal luxury classic fit suit trousers

  • Customer also reviewed:
  • Blue sharkskin Black Label suit trousers
  • Pink check washed favourite long sleeve shirt
  • etc.

Fabric is thinner than I expected, even though it has cashmere

No Comment
18-Nov-2012

Charcoal luxury classic fit suit trousers

  • Customer also reviewed:
  • Dark mushroom tailored chinos

Extraordinarily good quality trousers at a giveaway price in your clearance sale.

No Comment
31-Oct-2012

Charcoal luxury classic fit suit trousers

bad fit, not up to their normal standard

Read more
This is incredibly disappointing to hear. We work very hard to maintain consistently high levels of quality and I am sorry if you feel we have not lived up to this in this case. Please do feel free to return the trousers to us for an exchange or full refund.
24-Sep-2012

Charcoal Luxury Suit Trouser

Rapid service and exchange when I found I needed a different size

No Comment
30-Aug-2012

Charcoal luxury classic fit suit trousers

  • Customer also reviewed:
  • Charcoal luxury classic fit suit jacket

pants are great.

No Comment
07-Aug-2012

Charcoal Luxury Suit Trouser

  • Customer also reviewed:
  • Charcoal Luxury Suit Jacket
  • White Poplin Classic Shirt

Very helpful staff

No Comment
03-Aug-2012

Charcoal Luxury Suit Trouser

  • Customer also reviewed:
  • Charcoal Luxury Suit Jacket

Wonderful quality I love it !!!

No Comment
29-Jul-2012

Charcoal luxury classic fit suit trousers

  • Customer also reviewed:
  • Charcoal luxury classic fit suit jacket

Good

Read more
No Comment
03-Jul-2012

Charcoal luxury classic fit suit trousers

  • Customer also reviewed:
  • Charcoal luxury classic fit suit jacket

They are an embarassment to any tailor. The waistband is at least an inch lower than the other suits; there is no room in the seat; the thigh width is at least an inch narrower than the other suits; lastly, the crotch has been tailored for a castrato.

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I am sorry to hear this. I would hate to think that we have caused any distress. You do mention some issues here, but I will call you today so we can find out we can put this right.
11-Jun-2012

Charcoal luxury classic fit suit trousers

  • Customer also reviewed:
  • Charcoal luxury classic fit suit jacket

Because the trousers were for the suitthey have also been returned.

No Comment
17-May-2012

Charcoal luxury classic fit suit trousers

  • Customer also reviewed:
  • Charcoal luxury classic fit suit jacket

Ditto

No Comment
01-May-2012

Charcoal luxury suit trousers

  • Customer also reviewed:
  • Charcoal luxury suit jacket

As Above

No Comment
29-Apr-2012

Charcoal luxury classic fit suit trousers

  • Customer also reviewed:
  • Charcoal luxury classic fit suit jacket

Lovely material and well cut

No Comment
19-Apr-2012

Charcoal luxury suit trousers

  • Customer also reviewed:
  • Charcoal luxury suit jacket
  • Navy pindot travel suit jacket
  • etc.

Trouser fit too tight

Read more
It’s such a shame that these aren’t a good fit for you! Thank you for bringing this to our attention though – we’ll take your comments on board for the future. Thank you also for taking the time to return the complete suits to us and I’m pleased to confirm that we’ve received these and issued you with a full refund for them.
15-Mar-2012

Charcoal luxury suit trousers

  • Customer also reviewed:
  • Charcoal luxury suit jacket
  • Cobalt and turquoise stripe short sleeve pique polo

Went back because the matching jacket was not liked

No Comment
14-Feb-2012

Charcoal luxury suit trousers

  • Customer also reviewed:
  • Charcoal luxury suit jacket
  • Navy sharkskin stripe suit jacket
  • etc.

Outstanding service from placing the order to prompt delivery ahead of my expectations. I am absolutely delighted and will continue to buy my business suits / shirts etc from you.

14-Feb-2012
Consistent providers of first class customer service

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No Comment