We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Quick service and excellent quality
First class all the way, if only all companies could be a little more like CT!
Excellent website, easy to use, and service excellent. Order dispatched and received in a timely fashion.
Also one of the few people that make quality shirts that actually fit - tailored shirts are fabulous fit for someone with wide shoulders!
The shirts I bought were sale items and were excellent value for money.
As always, website is easy to navigate and products arrive safely and timely. I will definitely be purchasing again!
Easy to use website, good quality product, extremely quick D+D
Have received excellent service each time I have used Charles Tyrwhitt
Listening to the Chairman in Prague recently, I thought I would try out the Company, very good products and delivered very promptly.
consistently outstandingly good
Quick and efficient
could impove by providing Free Return Postage - like all the rivals do, e.g. TM Lewin, Hawes & Curtis, Savile Row.
Very quick delivery. Lots of information on the website to assist in picking my item to purchase. The item was delivered in secure packaging & left at the delivery destination as per instructions. A very good service.
Excellent. Arrived 24 hours after ordering. Pristine condition and packaging.
The service is very good, however, I am a bit tired of seeing all the shirts constantly in a sale. I don't know why you don't just price them at 25 or 30£ instead of saying they are reduced from 70£. Not everyone likes buying out of a sale....
easy to use website, good prices and excellent quality product. Will definitely use you again.
All good. Delivery and refunds processed promptly.
The shirts are a better fit than TM Lewin, but not as good a quality - I might buy shirts again. I shall stick with Joseph Turner for my ties.
I am rather annoyed about the collar stiffeners.
During my first order I would have purchased more products, in particular the ties, which were noted at 2 for £40, Online I managed to order 3 at £20 each, but whenever I added the 4th product it registered at full price
Excellent customer service - very helpful sortinh out a problem with order.
Good, fast delivery, no hassles
Great shirts, quickly delivered. I'm tall and slim and this is the only place i've found that does slim shirts (the 'tailored fit' ones are slim) with long enough sleeves. And they're good quality. Ideally would be cheaper but nevertheless will buy from them again (assuming prices don't go up).
Good service items arrived VERY fast !
Incredible no questions asked returns policy. I accidentally ordered wrong size, they took shirts back (one was open and had been worn) and replaced immediately. Will definitely use them again when they have more designs.
Excellent value for money