Charles Tyrwhitt UK Reviews

Feedback for www.ctshirts.co.uk has been compiled from161786 Customer Reviews

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  • 18/02/2007
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Charles Tyrwhitt UK>

Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
20-May

Blue & Red Stripe Washed Favourite

  • Customer also reviewed:
  • Dickenson Blue and Yellow Stripe Classic Shirt

Good

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No Comment
09-Mar-2013

Blue & red stripe washed favourite classic fit shirt

  • Customer also reviewed:
  • Pink stripe washed Oxford classic fit shirt

Excellent service with both quality of product and delivery. When a refund was requested (not through poor quality I may add) we were kept informed of the process and the refund was quick.

No Comment
19-Feb-2013

Blue & red stripe washed favourite classic fit shirt

  • Customer also reviewed:
  • Multi stripe washed Oxford casual classic fit shirt
  • Navy multi stripe short sleeve pique polo shirt
  • etc.

great service

No Comment
11-Feb-2013

Blue & red stripe washed favourite classic fit shirt

  • Customer also reviewed:
  • Blue multi check washed favourite classic fit shirt
  • Blue Prince of Wales check non-iron classic fit shirt

Information ,as above.Also a great shirt,but regrettably,too small.Returned for exchange

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No Comment
08-Feb-2013

Blue & Red Stripe Washed Favourite

  • Customer also reviewed:
  • Blue Multi Check Washed Favourite
  • Sky & Red Stripe Non Iron

Consistently top quality.

No Comment
04-Feb-2013

Blue & red stripe washed favourite classic fit shirt

  • Customer also reviewed:
  • Blue and red multi check slim fit shirt
  • Multi fine stripe classic shirt

Quick and efficient

No Comment
03-Feb-2013

Blue & red stripe washed favourite classic fit shirt

  • Customer also reviewed:
  • Navy check washed favourite classic fit shirt
  • Coral non-iron washed twill classic fit shirt
  • etc.

They provide outstanding service.

No Comment
03-Feb-2013

Blue & red stripe washed favourite classic fit shirt

  • Customer also reviewed:
  • Blue multi check washed favourite classic fit shirt
  • Blue Prince of Wales check non-iron classic fit shirt

..... ditto

No Comment
31-Jan-2013

Blue & red stripe washed favourite classic fit shirt

There was a problem in terms of availability on one of the items on the order. Although this only came to light when I received the other item the lady who dealt with my follow-up call was extremely helpful; the second item was sent to me the next working day without charge but with sincere apologies. The after sales service certainly made me feel my custom was valued by the company. By the way the two items are both of excellent quality and exactly as advertised.

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No Comment
29-Jan-2013

Blue & Red Stripe Washed Favourite

  • Customer also reviewed:
  • Sky & Red Stripe Non Iron

Limited use so far, but the products arrived when they were promised, and the quality seems very good.

No Comment
29-Jan-2013

Blue & red stripe washed favourite classic fit shirt

  • Customer also reviewed:
  • Berry stripe non-iron classic fit shirt

Everything was very easy and the delivery was as promised despite the snow.

No Comment
28-Jan-2013

Blue & Red Stripe Washed Favourite

very good

No Comment
28-Jan-2013

Blue & red stripe washed favourite classic fit shirt

  • Customer also reviewed:
  • Blue hairline with multi blue stripes non-iron classic fit shirt
  • Sky and yellow stripe non-iron classic fit shirt

I have purchased several times from Charles Tyrwhitt UK, and on all occasions I have received excellent products and excellent service.

No Comment
27-Jan-2013

Blue & red stripe washed favourite classic fit shirt

  • Customer also reviewed:
  • Berry stripe non-iron classic fit shirt
  • Goodricke blue multi stripe business casual classic fit shirt

As good as ever, very consistent

No Comment
26-Jan-2013

Blue & red stripe washed favourite classic fit shirt

  • Customer also reviewed:
  • Navy washed favourite long sleeve classic fit shirt

Qaulity good and exactly as described

No Comment
25-Jan-2013

Blue & red stripe washed favourite classic fit shirt

  • Customer also reviewed:
  • Blue multi check washed favourite classic fit shirt
  • Purple mini check washed favourite classic fit shirt
  • etc.

Excellent service, very prompt delivery. Good customer services when wished to return an item

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No Comment
25-Jan-2013

Blue & red stripe washed favourite classic fit shirt

  • Customer also reviewed:
  • Navy & gold check washed Oxford classic fit shirt
  • Multi gingham check non-iron classic fit shirt
  • etc.

Great company to deal with.

No Comment
22-Jan-2013

Blue & red stripe washed favourite classic fit shirt

Quality, quality, quality and looks great too. I have purchased a number of your shirts and always been delighted. Thank you.

No Comment
21-Jan-2013

Blue & red stripe washed favourite classic fit shirt

  • Customer also reviewed:
  • Blue Prince of Wales check non-iron classic fit shirt
  • Blue and white double stripe business casual classic fit shirt

Very good as usual

No Comment
20-Jan-2013

Blue & red stripe washed favourite classic fit shirt

  • Customer also reviewed:
  • Berry stripe non-iron classic fit shirt

Products first class, although doubtful if I would pay full price.

No Comment
20-Jan-2013

Blue & red stripe washed favourite classic fit shirt

  • Customer also reviewed:
  • Blue multi check washed favourite classic fit shirt

Good

No Comment
19-Jan-2013

Blue & red stripe washed favourite classic fit shirt

  • Customer also reviewed:
  • Navy & gold check washed Oxford classic fit shirt
  • Purple large check slim fit shirt

I would buy again. Value for money ? Yes

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No Comment
18-Jan-2013

Blue & red stripe washed favourite classic fit shirt

  • Customer also reviewed:
  • Sky & red stripe non-iron classic fit shirt
  • Blue Prince of Wales check non-iron classic fit shirt
  • etc.

Great service, great products - many thanks

No Comment
18-Jan-2013

Blue & Red Stripe Washed Favourite

Good

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This is a shame to read! Please bear in mind that, not only are our catalogues printed in advance so it’s possible for items to become available in the time it takes the brochure to reach you, but we will also continue to advertise something if it is still in stock in at least one size so our other customers don’t have to miss out. It is also possible for items to become unavailable in the time it takes us to receive order requests in the post, especially as we are in our end of season sale period – everything is in stock or can at least be pre-ordered at the beginning of a season so ordering early on is the best way to avoid disappointment. Of course it’s disappointing that one of the items you wanted wasn’t available but I’m pleased to see that we contacted you directly straight away as soon as we had received and processed your order to advise of the situation. Indeed we do issue refund cheques on a weekly basis but unfortunately yours was late in being sent due to a backlog caused by the busy Christmas period and the reduced number of working days over the festive season and I sincerely apologise for this. Contacting us directly regarding this was absolutely the right thing to do and I’m pleased to read that you were called back on a number of occasions to keep you up to date with the situation and ultimately resolve the issue. We’re available to contact 24 hours per day and you have been contacted back a number of times regarding your order so it would appear that our after sales service is intact but we’ll take your comments on board for the future nevertheless.
17-Jan-2013

Blue & Red Stripe Washed Favourite

  • Customer also reviewed:
  • Purple Gingham Check Washed Oxford
  • Berry Stripe Non Iron

Telephone staff were extremely helpful.

No Comment