Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 540677 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
4 Minute(s) ago

Classic fit button-down collar non-iron business casual sky blue shirt

  • Customer also reviewed:
  • Classic fit button-down collar non-iron business casual light pink shirt
  • Classic fit button-down collar non-iron business casual navy shirt
  • etc.

Great service, fast delivery and advised about the pending delivery

No Comment
7 Minute(s) ago

Navy jacquard button neck jumper

  • Customer also reviewed:
  • Classic fit sky blue washed Oxford shirt
  • Classic fit blue and white dobby shirt
  • etc.

Delivery was a little later than anticipated but that was because the items were being shipped to the Scottish Islands. This is often a problem for some companies but not on this occassion.

No Comment
8 Minute(s) ago

Extra slim fit Oxford white shirt

  • Customer also reviewed:
  • Extra slim fit white washed Oxford shirt
  • Extra slim fit sky blue washed Oxford shirt
  • etc.

Overall good. However I did have to return some items. I ordered the wrong collar type and sleeve length on four shirts. This is obviously my error. But returning items could be made simpler and cheaper. The format of the returns form wasn't large enough to easily write the item codes in. This could be reformatted or ideally pre-typed.
It cost me £14 to return the items. Many other companies use a courier service or Freepost labels.
Given the high level of online clothing competitors and more coming to the market all the time (the chapar and thread); it's the value added details like these that keep customers coming back.
Hope that's helpful. Great quality shirts btw.

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No Comment
12 Minute(s) ago

Classic fit Pima cotton double-faced sky blue shirt

  • Customer also reviewed:
  • Classic fit non-iron herringbone lilac shirt
  • Classic fit end-on-end pink shirt
  • etc.

Very comprehensive website easy to use. God delivery.

No Comment
15 Minute(s) ago

Multi jersey 3 pack trunks

Excellent propmpt service

No Comment
17 Minute(s) ago

Classic fit non-iron textured herringbone blue shirt

Excellent service. Will use again.

No Comment
20 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Edinburgh

I bought two pays of chinos but only one was in stock at the shop. They said that the second one would be delivered to the shop, they would phone me on arrival so I could collect it. But have just received an email saying that the second pair have been dispatched by Hermes to my private PO Box. Hermes cannot deliver to a private PO Box—I know this through bitter experience with Charles Tyrwhitt no less—so have no idea when or if I will receive the second pair. As you see, this is not the first time I've had delivery problems with Charles Tyrwhitt—it's the third—so will never ever buy anything else from them.

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No Comment
24 Minute(s) ago

Classic fit non-iron poplin navy check shirt

  • Customer also reviewed:
  • Slim fit navy and berry tattersall washed Oxford shirt
  • Classic fit blue washed Oxford shirt
  • etc.

Very good service, quick delivery and easy returns via Hermes.

No Comment
25 Minute(s) ago

Classic fit cutaway collar non-iron poplin white shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin white shirt
  • Classic fit button-down collar non-iron business casual light pink shirt
  • etc.

Good service, as ever.

No Comment
27 Minute(s) ago

Classic fit slub cotton blue and white shirt

  • Customer also reviewed:
  • Classic fit mid-blue dobby spot shirt

Always an time

No Comment
35 Minute(s) ago

Navy and pink silk Oxford paisley classic tie

Very efficient and a great online chat service when I had a problem with my voucher

No Comment
39 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Lime Street

Good service; polite assistance; and quality of product.

No Comment
40 Minute(s) ago

Slim fit cutaway collar non-iron twill sky blue shirt

  • Customer also reviewed:
  • Slim fit cutaway collar non-iron textured herringbone sky blue shirt
  • Slim fit cutaway collar non-iron herringbone light pink shirt
  • etc.

website easy to use, delivery worked well. whats not to like.

No Comment
41 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Bicester Village

Better experience than the last occasion, the sales person assisted very well and it meant i got the size of shirts that i needed, the previous occasion resulted in the wrong size being purchased. Pleased, therefore bought a jacket on this visit as well.

No Comment
43 Minute(s) ago

Classic fit non-iron herringbone sky blue shirt

  • Customer also reviewed:
  • Classic fit button-down collar non-iron business casual light pink shirt
  • Classic fit non-iron bengal stripe navy shirt
  • etc.

Clear mechanism, punctual service. Very pleased all round.

No Comment
43 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Swindon

I was dealt with by a very well spoken and knowledgeable sales assistant, who I believe was names Jonathan. He was very attentive, knew his suits and dealt with me very professionally. It was also my first Charles Tyrwhitt suit, so I'll definitely be back!

No Comment
46 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Canary Wharf

GREAT SERVICE!!

No Comment
48 Minute(s) ago

Classic fit Egyptian cotton cavalry twill blue shirt

  • Customer also reviewed:
  • Classic fit cutaway collar non-iron poplin white shirt
  • Extra slim fit button-down collar business casual blue shirt
  • etc.

Good price and fast delivery

No Comment
49 Minute(s) ago

Beige birdseye crew neck jumper

  • Customer also reviewed:
  • Women's semi-fitted light grey abstract floral print shirt
  • Purple merino cashmere long line jumper
  • etc.

Easy to use website for ordering and very quick delivery.

No Comment
55 Minute(s) ago

Navy classic fit single pleat chinos

excellent

No Comment
57 Minute(s) ago

Slim fit non-iron twill white shirt

service was excellent

No Comment
58 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Jermyn Street

Very helpful and polite staff!

No Comment
1 Hour(s) ago

Indigo merino cotton roll neck jumper

  • Customer also reviewed:
  • Charcoal merino cotton roll neck jumper

The whole process, from searching and ordering online, the quality and prices and quick delivery have all been excellent

No Comment
1 Hour(s) ago

Navy button neck merino wool jumper

  • Customer also reviewed:
  • Classic fit semi-cutaway collar business casual chambray denim blue shirt

Good and efficient service. When looking at a shirt on the website it would be useful if the website could also identify whether the particular shirt is sold in other cuts without having to start the search over again e.g. . it is not possible to tell at a glance that a "slim fit" that you like is also in "classic", without re-starting the search again which can be rather tedious.

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No Comment
1 Hour(s) ago

Classic fit white plain washed Oxford shirt

  • Customer also reviewed:
  • Slim fit semi-cutaway collar business casual melange navy and grey check shirt
  • Classic fit slub cotton blue and white shirt

The package was half open before delivery

No Comment