We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Great Service at CT Swindon Designer Village. The young assistant was very helpful going to great lengths to ensure that I had the right size and that the shoes fitted correctly. Thank you.
speedy delivery and no problems with re-ordering and returns
Very quick delivery and items in very good repair
Order was messed up with only two shirts out of a total order of 5 correct. Correction was processed as a new order and had to make time to call into a store for partial refund of original order.
Easy to return shirt.
Very good, great quality shirts. Free tie was an enticement for me. Wish the extra slim fit were slimmer, they bellow at the sides and so I have had to tailor them leading to cost!
Served by your new staff member Stewart Hillier , very obliging , helpful and friendly. We were very happy with our purchases.
Usual first class service
Good efficient service and quality products.
Proper sizes. Excellent materials and finished to high standard. Wouldn't buy shirts anywhere else. Small point- could you try and do a few more exotic patterned casual shirts ? A bit more 'funky' for casual and summer wear? Only a small criticism.
Excellent quality and great customer service
Website is easy to navigate, ordering is very easy and delivery is always prompt. Like a lot of men, I don't really have the time to 'enjoy' shopping, so I find CT to be the perfect place to buy shirts, ties etc.
I need quick turnaround on a tuxedo purchase. All was handled perfectly, professionally and competently.03-May-2016Great value. Quality at excellent prices
Simple ordering process. Able to track delivery which came on time.
Very positive. Delivered when they said they would. No hassle.
I have used Charles Tyrwhitt for many years now and the customer service is outstanding. The produce is good and well priced. I return because the combination of product/service.
However, the assistant did not ask me if the bely I had chosen was the correct size toro pt me to check. I had not noticed the sizing impressed on the inside of the belt. It was not and so I will need to return to Manchester to change it .
At the end of the day my fault, but a prompt where there are sizing issues would help. M & S staff are trained to do this, I think.
Par excellence as usual spot on
Very professional good service
As always, outstanding efficient service
My recent visit to the 6th Avenue location was Excellent, Gilbert Torres greeted me immediately, I noted I was exchanging a suit, 8 shirts and another blazer for an upcoming wedding party. Gilbert did everything in his power to make sure I had all of the items I needed in the correct sizing, took my measurements and offered advice to find additional items in store. He is an excellent example of the quality and customer experience I come to expect at Charles Tyrwhitt.
quick and easy to order fine quality shirts
Quick delivery and well packaged