We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Great service,lots of emails and brochures in the mail. Sleeve lengths made to measure. Not available anywhere!
Great personnel service and quality products great range of styles and no hard sell, will definitely return.
Great pricing and service. Keep it up.
Only annoying thing is that often shirts with regular sleeve sizes are out of stock and so I have to pay $12 to have sleeves altered to a regular size. Seems dodgy.
Very easy to shop with.
Uncharacteristically poor service today.
Supportive and knowledgeable assistant , I would definitely recommend CT to my network of friends.
In every respect each item was most acceptable21-Dec-2014Quality and reliability unique
Great shirts, great service thanks
The website is easy to use, the service is terrific, and the product is good quality. Very good value for money.
Staff were great but the store was extremely low on stock. I would have bought twice as many shirts if there had been a larger selection. I am a 17 1/2 inch neck slim fit. Also wanted to buy several for my son who is an avid fan of your clothing line but again the same problem. There were many shirts he already owns and not half the selection that are in the catalogues.
This was your Madison Ave store NYC
With quality and comfort - Classic shirt size helps me to beat illness induced weight gain - plus worthy price offers, I remain a happy customer!!
I have always received good service
The service is excellent and the quality also, without being too expensive. Tommy Boyle.20-Dec-2014My first encounter with Charles was an advert through the post, I then went on-line and am delighted I did as it has given me a new out -look on life I'm 70 yrs old but now dress like a young thing and very smart too.Many Thanks.Tommy Boyle
handled well on phone, however collar pins missing on order
Very DISAPOINTED with the level of costumer service. It is getting worse. Every time I order something I was hoping for an improved service but it turned to be worse. One more point, despite I pay for the delivery there is always a delay in getting the product. By contrast, TM Lewin theory never charge for the delivery and the delivery service is very prompt plus the quality if not similar to CT it is better.
Please, review these points Nic!!
Great and personal staff and service.
Very friendly staff, polite,knowledgeable, helpful.
I asked for my delivery to be delayed for a month as I was away and that is what happened. The shirts came as requested.
As ever fantastic quality & great service. I was thinking I would have to suffer Edinburgh shopping due to working away from home and not being in for deliveries, however had a great experience in Glasgow - thanks again. Only slight negative is I do miss your double cuff shirts for ladies, the ones I have must be ten years old & I now wear them sparingly, still love them but can't replace them - how about bringing them back?
Previous experience with CT has been excellent. I am, however, still waiting for a response regarding return/exchange after two weeks.