We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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The quality is good, pricing is great & delivery time is what is expected.
I am a happy customer
Appreciated the pricing and ability to buy only 1 - 2 shirts at a time with free shipping to check they fit & suit me before buying more.
Quick delivery and great communication from order to delivery.
Good quality products, although disappointed to have to return a purchase for the second time due to marks.
I have had no problems with the company service at all. I received my goods for my partner ahead of the stipulated time. Well Done!
My experience was wonderful, I was greeted at the door and helped by a nice gentleman who was exceptionally well-dressed and knew all the answers to my questions. Will be back soon.
Great service and products
Paid to return item. Been 1week. Heard nothing.
Always great service that's why I return again and again.
A+++ Great site, prompt delivery and of course, the most important thing, a great quality product. High quality stitching on great quality material and nice little touches like metal collar stiffeners and an unobtrusive but durable care label. Will DEFINITELY be buying from Charles Tyrwhitt again. Thanks.
After an issue with a missing delivery it was resolved very quickly and efficiently, an excellent service.
I love the pre paid return label, no one else I deal with has such a policy and with clothing I think it is very important. Your service is great, because I usually have my sleeves shortened delivery is delayed but they always seem to arrive quickly.
Always speedy delivery and beautiful quality. Shirts and ties are consistently complimented. Thank you!
really good service, particularly on the phone.
I bought four shirts in an extra slim fit but they were anything but. They were very puffy and ill fitting. I sent them back for a refund but am still to hear anything from Charles Tyrwhitt. Overall I am pretty disappointed with the experience.
Delivery time was slow.
I needed to change a size - got straight thru to someone, at a time convenient to me, who organised it whilst I spoke with him. The orders arrived well ahead of the predicted time. Website easy to use.
Very good service - thank you !
Delivery company rather poor. Left card but no name or contact number. Very bad understanding of English when he delivered parcel. Was concerned before delivery, tried to phone, person who answered seemed to be having a completely different conversation to the one I was trying to have. I put phone down in disgust.