We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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On This occasion I was looking for a jacket which I had seen in one of your emails a few weeks ago but couldn't remember which one . I think the member of staffs name was Keegan and he spent so much time with me trying to find the exact jacket I was looking for which we found . I was so impressed with how much time and effort he put into helping me . I couldn't praise him enough . well done!!!!!
Fast delivery, easy to use website.
Very prompt delivery and good packaging.
Generally good. Shipping is fast.
Excellent service, very friendly staff and very fast exchange and delivery! Thank you!
Early delivery and very professional. Looks like i'll be a customer for a long time. great quality by the looks of it, too.
brilliant service and great surprise on quality and fit
however odd to receive despatch confirmation on 19 May saying delivery by 1 June!
Actual 21 May.
Very prompt service
Exceptionally prompt delivery.
Being tall i need long sleeved shirt, but the longest they offer isnt long enough, despite being assured it would fit me !!, refund coming up.
I am a returning customer of over 5 years and have always found both products and service to be excellent
Always helpful, goods arrive on time if not early, quality excellent, never had to return anything or complain after many years (about 20 I think) about service.
Always good service, parcels arrive in time and well packed and clothing so far is a good quality and expected from CT
efficient and prompt
As always - excellent.
Really like the email updates about delievery and where the goods were. The service was prompt and the ties were well wrapped. The only issue was that the box was damaged when I received, but this is probably the courier. The goods inside were in perfect order.
I have come to expect superb service from Charles Tyrwhitt and was not disappointed with my latest order.
Quick delivery and good packaging
Very good service
I'm happy with the overall service.
I sense this is a good company with helpful staff, but let down by choice of courier and lack of consistency in customer service representation.