We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Web, product and delivery all first class
Good quality and great service!
Service is always 100%
Was charged wrongly online but this was rectified with a simple phone call to a lovely pleasant lady who sorted it within a couple of minutes. Brilliant service.
Whatever the atrocious courier HERMES might do (like leave my chinos near the front door) at least CT themselves sent the parcel out straight away. Luckily it was still there when I got home.
Staff very polite, helpful and well presented.
I would like to know why Charles Tyrwhitt does not provide pockets with their shirts; pockets are very useful for spectacles. Thank you.
Very good, as always.
Excellent communication and handling of my delayed delivery that was lost by the courier.
First class as usual
The staff in the Bluewater store was excellent. I'll sure be buying here again.
As usual, excellent prompt
As usual, excellent promt service and very polite telephone staff.
Never had to return an item
Always had excellent service from Charles Tyrwhitt no matter which shop I use.
Good quality products and service
My experience at the Bicester shop was a pleasure I was dealt with by Gyuri who looked after me very professionally and with great product knowledge and a big smile.
The shop is well laid out making it easy to find products all the staff were attentive and willing to help.
The products as always are of superb quality and great value I always feel great wearing Charles Tyrwhitt suits and shirts.
I would recommend anyone who doesn't own one of their suits to invest in one you will not regret it and it is British made
Excellent customer service by staff who know how to accommodate customers.
Very good web site and customer service.
Great pity you are unable to supply, plain coloured short sleeve, none button down, shirts
Great service from the staff in Leeds Trinity!
Lovely friendly staff - picked up a real bargain. Probably will never buy a shirt from anywhere else!!