Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 491847 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
7 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Jermyn Street

Always good service whether in jermyn Street or in brent Cross

No Comment
7 Minute(s) ago

Slim fit non-iron short sleeve dobby check pink shirt

  • Customer also reviewed:
  • Slim fit non-iron bengal stripe short sleeve sky shirt
  • Slim fit non-iron short sleeve dobby check navy shirt
  • etc.

Good delivery service, however I returned the shirts last Wednesday as they were too big and I have not heard anything since?

No Comment
9 Minute(s) ago

Wren farthing cufflinks

Good range of choices and prices are reasonable

No Comment
14 Minute(s) ago

Navy cotton rich 3 pack socks

as usual my order was sent out promptly and arrived as promised

No Comment
17 Minute(s) ago

Women's semi-fitted cotton poplin white and navy spot stripe shirt

  • Customer also reviewed:
  • Women's semi-fitted cotton chambray light blue shirt
  • Women's sky floral printed jersey shirt

Quick and efficient

No Comment
17 Minute(s) ago

Classic fit non-iron poplin stripe blue and white shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin green and pink check shirt
  • Classic fit non-iron poplin multi check blue shirt
  • etc.

Very helpful customer service. Young man searched for shirts to match my requirements. Two of those first ordered were slim fit and not what I requested but it was easy to change my order and everyone i dealt with was courteous and patient.

No Comment
21 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Cambridge

Courteous and helpful service.

No Comment
25 Minute(s) ago

Charcoal classic fit twill business suit jacket

  • Customer also reviewed:
  • Charcoal classic fit twill business suit trousers

Very easy to use service

No Comment
29 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Canary Wharf

Charles Tyrwhitt customer through and through (have bought and own numerous suits and shirts for work). I wanted to buy a shirt and belt for my wedding day and popped into the Canary Wharf store to do so.

At all other CT stores I have visited, the staff have been friendly, attentive and above all knowledgeable. The Canary Wharf store was none of those things. I was measured incorrectly on several occasions, I was handed the wrong size and fit shirts to try on which led to a lot of confusion and the staff in general were rushed unattentive and unable to provide advice when asked.

I'll probably continue to buy from CT as their clothes fit and suit me, however I will avoid the CW store and go to another branch where the quality of service is infinitely better. For example at London Bridge, where a few months ago I received immaculate service from a young American lady who was brilliant.

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No Comment
34 Minute(s) ago

Dark blue slim fit denim jeans

  • Customer also reviewed:
  • Dark blue classic fit denim jeans

Charles Tyrwhitt items are excellent quality and they give a very efficient delivery service.

No Comment
34 Minute(s) ago

Navy slim fit Italian cotton business suit jacket

  • Customer also reviewed:
  • Navy slim fit Italian cotton business suit trousers

First rate service

No Comment
35 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Swindon

I usually shop on line or on the telephone, but this time I went to the outlet shop to spend a voucher I was given. The staff were very attentive and polite, as are the telephone operators when I order over the telephone. I would recommend Charles Tyrwitt without a second thought.

No Comment
38 Minute(s) ago

Classic fit washed navy and red check shirt

  • Customer also reviewed:
  • Classic fit spot print navy and red shirt
  • Classic fit chambray pink shirt

No problems, efficient

No Comment
39 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Jermyn Street

I like the shirts although I had a problem with the durability of three of them (they wore at the collars and cuffs) these were replaced with no quibble after a year. The service in the Jermyn St shop is excellentI

No Comment
42 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Cheshire Oaks

Excellent service and attentive staff.

No Comment
43 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Bicester Village

attentive and excellent service in the shop. very helpful.

No Comment
51 Minute(s) ago

Women's semi-fitted cotton Oxford multi check shirt

Arrived very quickly

No Comment
52 Minute(s) ago

Classic fit pink multi check cotton linen shirt

Refused to refund postage costs when returning goods of unsatisfactory quality. Won't buy again unless policy is reversed.

No Comment
52 Minute(s) ago

Navy slim fit flat front chinos

  • Customer also reviewed:
  • Slim fit blue and grey striped pique polo

As good as ever

No Comment
59 Minute(s) ago

Classic fit white and sky birdseye polo

  • Customer also reviewed:
  • Classic fit blue Oxford polo

First class service. The shirts as always were packaged with care and beautifully presented.

No Comment
1 Hour(s) ago

Classic fit non-iron short sleeve dobby check navy shirt

  • Customer also reviewed:
  • Classic fit non-iron short sleeve grid check sky shirt
  • Classic fit non-iron short sleeve dobby check pink shirt

Clear and easy to use brochure and website

No Comment
1 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Leeds

I visited the Leeds store to exchange some shirts I ordered online that didn't fit. The employee asked how he could help me very soon after I entered the store. I explained that I wanted to exchange some shirts. He then measured my collar and sleeve length before letting me try on some shirts. I then selected the shirts I wanted and placed an order for one that wasn't in stock. The employee was polite, friendly, knowledgeable and efficient at his role. It was a great experience. I am also very pleased with the quality of the shirts I bought. I will definitely be back.

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No Comment
1 Hour(s) ago

Classic fit non-iron micro spot pink shirt

  • Customer also reviewed:
  • Gold and blue silk classic spot slim tie
  • Classic fit Egyptian cotton cavalry twill lilac shirt
  • etc.

lovely shirt

No Comment
1 Hour(s) ago

Slim fit poplin dobby navy shirt

  • Customer also reviewed:
  • Slim fit diamond print navy shirt

Good literature, good web site and good service.

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No Comment
1 Hour(s) ago

Slim fit non-iron micro spot grey shirt

  • Customer also reviewed:
  • Slim fit non-iron puppytooth royal blue shirt
  • Slim fit cutaway collar non-iron mouline stripe lilac shirt
  • etc.

Regular customer, regular great service.

No Comment