We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Being able to order not just collar size but arm length and fit and to be able to specify cuff details makes for an excellent fit because contrary to what most stores think we are not all the same shape for a given collar size. Having a good tail length also ensures that when I bend over I don’t expose what shouldn’t be seen; all in all I am delighted with my first order and will undoubtedly be back for more shirts in the future. To sum up an extensive range of good quality shirts at competitive prices with a prompt delivery service and it doesn’t come much better than that, keep up the good work.
Fantastic website order experience and as usual great delivery on the day suggested!
Wonderful telephone service when ordering. (Clare, I think). Delivery swift, and recipient delighted. Thank you
Wrong size sent.
Service and delivery was excellent would recommend this company.
Excellent service as usual -
Friendly and chatty assistants.
Excellent products and very pleasant service.
Very prompt delivery
Service and delivery very good.
Very nice person on telephone
Would like more choice in slim fit -classic collar range.
Probably the best purchase / customer care experience I've ever had. Thank you
Quick and efficient service, ALWAYS,
everything well packaged and always beautiful quality
I was served by a very pleasant young man who did his best to help me. One of the shirts I wanted was not available in the size and colour I wanted but, fortunately, the person for it is an intended gift had said that a half size larger is also acceptable. Two shirts I chose were not in stock but will be sent post free, which is very fair.
The choice of designs and colours may well reflect current trends and fashions but, to my mind, I would have preferred a little more variety. However the quality is indisputable which is why, after admiring my son's shirts, I decided to shop at Tyrwhitt's.
I have had to phone three times to resolve an issue regarding delivery of the item. The first two times I contacted the company I was assured I would be phoned back and this did not happen. I was subsequently told that no notice of my call had been placed on file. I am still awaiting delivery of the products which have had to be re-ordered. Most disappointing.
Always good service
Product delivered promptly and in excellent condition
Very prompt delivery and email updates on progress of the order. Unlike some mail order companies there is no extra delivery charge for N. ireland.
Ordering easy; good value; delivery faster than advertised.
Very prompt service
Great service and communication