We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Best advice and service ever encountered when buying a shirt.
Exemplary service. Your staff could not have been more helpful. This has got to be one of the nicest companies I have ever dealt with. They really made me feel like they cared and wanted to do their best for me.
Some measurement indicating the weight of the material from which the shirt is made - as with towels - would be helpful.
Excellent service as always. Quick delivery and good cost
The goods arrived very quickly and excellently packed
Service on initial order was great, but poor on exchanging an item29-Aug-2016Free returns would be nice!
Also, speed of sending out replacement was very disappointing.
And it's annoying to be bombarded with marketing emails and then told you don't qualify for the offers despite having spent a fortune with your company....
Delivered within a couple of days of ordering. Kept up to date of their progress throughout
Great communication and service
Have been buying clothes for my husband and sons for many years with the company. Excellent tailoring and quality.
Consistant & reliable
Fantastic service and the lady that served us in your Leeds store was a credit to you. Helped ensure we bought the right product, fit and material
Excellent speedy delivery. Usual very good quality goods.
Service was excellent.
I have selected Excellent because the customer service was responsive to the fact that the initial blazer was shipped as a 42R and not a 40R as ordered.
Although I applied for the promotional free tie, I was never sent the tie. Find this Disingenuous
very quick delivery
quick delivery, perfect
My only problem was applying the discount voucher I had been sent while ordering online but I rang and this wasresolved very quickly,
Staff professional, products excellent.
Always great service either in store or online
I am a new customer of Charles Tyrwhitt and so far have not been disappointed. The service both online and in store has been great. Well done.
Delivery was much faster than previous orders
It took five days for the orderly one delivered which I think in these days is too long