We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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service very good
Fast efficient service
Excellent service and company
Good service and a speedy delivery
It is a pleasure to be a client, the staff and customer service is the best that I have ever experienced anywhere in the world, a big thankyou to all concerned.
Excellent service as usual. I placed the order online but popped out n the shop to try the fit and the staff at the Regent Street shop was amazing.
Very quick delivery.
I learned that you don't carry size 15/32 in store which is quite strange. CT shirts are part of my uniform - have been buying them consistently for many years but I have recently lost weight so needed that particular size and learned this info. I settled for 15.5/32 and then had to wait on line for 20 minutes to pay (always my experience there).
I purchased a suit, 5 shirts 2 ties yesterday in Jermyn St. Was very busy with weddings but received great service. Had the trousers tailored and sleeves on jacket. There was a problem with creasing on upper sleeve. They ordered another jacket. Went in today to try it on and similar proble. Also jacket had 2 small indententations/holes in the front so they have order two more jackets for next week.
I think your products are good value and well priced. My only complaint is that I am receiving too many emails from you.
Great, quality clothes at wonderful prices!
Best customer service I've ever had - the person servicing me was extremely polite and knowledge about different types of shirts and just gave a really good vibe throughout my purchase.
Always excellent service from CT, without a doubt.
Service was good although the website proved unreliable and for some reason would not accept my payment. Had to resort to the phone.
Great quality ,great service
I was expecting good shirts and a good service and my expectations were well exceeded!
Very helpful and friendly staff
Arrived by post in 'next to no time, and looks chic and very smart.
Very speedy service with good tracking emails.
Very good value and good service.
The products are always good quality and I would recommend their shirts.
I generally enjoy the shopping experience at Charles Tyrwhitt. The service was pleasant and the shop assistant was friendly, although when I was measured I was measured incorrectly. I suggested it maybe wrong as I came up smaller than usual but assured it was correct.
Luckily I tried on the shirts to find they were too small.
Whilst trying them on a couple of the sample shirts smelt quite badly of body oder which was obviously a very unpleasant experience.
Finally I was given the incorrect advice on collars when asking what collars where what on the shirts they were wrongly identified which led me to purchasing the wrong type.
I had a problem with the zip (a YKK zip!) and I received a replacement coat within two days. The service was very courteous and efficient.23-Apr-2017A consistently high standard of products and service