We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Great customer service received from a lovely female staff at your London Bridge shop and then got back to work only to recieve another discount code for the purchase I just made Fantastic. To be honest I wasn't really keen on buying any more shirts from Charles Tyrwhitt as I went though a stage where a brought around 15 or so formal work shirts over a short period and they have eventually either worn and ripped at the elbow or ripped in other places. If I only new of the six months free replacement policy at the time it wouldn't of been a problem. So I'm back
Your reborn shopper Owen Folkes
Great products, but I'm getting increasingly irritated by the volume of both e-mails and brochures through the post.
came good even when original delivery was lost by couriers
Superbly professional company offering high quality clothing at sensible prices
Very prompt, efficient service.
Very good service and prompt delivery
The woman associate was very helpful and accommodating.
Easy to navigate website with quick despatch and delivery.
As always top notch - items arrived well packed within a matter of days.
I would rather buy from a company with more integrity.
Mis-sized and does not fit - but Charles Tyrwhitt will not accept a return. I have been a regular customer but I won't be buying from them again.
Speedy process as per usual.
Accustomed as I have become over many years to CT's excellent product quality, delivery and customer care, I appreciate these very high standards just as much today; thank you.
Always a pleasure - fast, efficient service.
Sales assistant Brian (Regent Street Store) was excellent and he helped me select a new suit and measure me up. He also suggested I get my old suit re-tailored for a a better fit so i am looking forwards to seeing the results and then might have alterations done on another suit if i am happy with the results. Have to congratulate him on his linked selling skills as I also got 5 new shirts and 3 pairs of socks too!
Only small issue is I seem to be missing a shirt - not in the bag when I got home - I phoned the store and they got back to me today and are looking in to it so hopefully we can resolve that but the responsiveness has been helpful so far.
I will but other products - thanks
good customer service
Great business, efficient and good quality.
I have not yet received this delivery and Charles Tyrwhitt and their carrier Hermes do not seem capable of communicating between themselves or with me despite 3 telephone calls. In fairness I do not generally have problems with this company
I had a complicated order which was handled efficiently and speedily by the store staff.
As usual a very high standard, Its a pleasure to buy from
I am sorry that I did not get her name but I was helped by an excellent sales clerk. She did not process the sale but instructed the [newer?] clerk who did, as to what to do.
My sales person Antonio was great!