Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 508017 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
2 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Bath

Best advice and service ever encountered when buying a shirt.

No Comment
4 Minute(s) ago

Slim fit semi-cutaway collar pindot green shirt

Exemplary service. Your staff could not have been more helpful. This has got to be one of the nicest companies I have ever dealt with. They really made me feel like they cared and wanted to do their best for me.

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No Comment
5 Minute(s) ago

Classic fit non-iron micro spot sky blue shirt

  • Customer also reviewed:
  • Classic fit non-iron micro spot lilac shirt

Some measurement indicating the weight of the material from which the shirt is made - as with towels - would be helpful.

No Comment
6 Minute(s) ago

Slim fit semi-cutaway collar textured gingham sky blue shirt

  • Customer also reviewed:
  • Extra slim fit Egyptian cotton cavalry twill pink shirt

Excellent service as always. Quick delivery and good cost

No Comment
9 Minute(s) ago

Women's navy cotton cashmere waterfall cardigan

  • Customer also reviewed:
  • Women's white and navy breton stripe boat neck cotton jersey top
  • Women's blue floral printed jersey wrap top
  • etc.

The goods arrived very quickly and excellently packed

No Comment
14 Minute(s) ago

Navy stripe slim fit saxony business suit jacket

  • Customer also reviewed:
  • Navy slim fit saxony business suit trousers
  • Grey slim fit saxony business suit jacket
  • etc.
Latest

Service on initial order was great, but poor on exchanging an item

29-Aug-2016
Free returns would be nice!
Also, speed of sending out replacement was very disappointing.
And it's annoying to be bombarded with marketing emails and then told you don't qualify for the offers despite having spent a fortune with your company....

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No Comment
15 Minute(s) ago

Dark red pique polo

  • Customer also reviewed:
  • Charcoal pique polo

Delivered within a couple of days of ordering. Kept up to date of their progress throughout

No Comment
16 Minute(s) ago

Slim fit non-iron poplin white shirt

  • Customer also reviewed:
  • Slim fit non-iron twill pink shirt
  • Slim fit semi-cutaway collar non-iron business casual grid check magenta shirt

Great communication and service

No Comment
19 Minute(s) ago

Slim fit royal blue wool blazer

Have been buying clothes for my husband and sons for many years with the company. Excellent tailoring and quality.

No Comment
24 Minute(s) ago

Light pink merino cashmere long line jumper

  • Customer also reviewed:
  • Light pink merino cashmere zip back jumper
  • Purple merino cashmere zip back jumper
  • etc.

Consistant & reliable

No Comment
32 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Leeds

Fantastic service and the lady that served us in your Leeds store was a credit to you. Helped ensure we bought the right product, fit and material

No Comment
36 Minute(s) ago

Slim fit non-iron twill white shirt

  • Customer also reviewed:
  • Classic fit non-iron twill white shirt

Excellent speedy delivery. Usual very good quality goods.

No Comment
42 Minute(s) ago

Classic fit non-iron textured herringbone blue shirt

  • Customer also reviewed:
  • Classic fit non-iron bengal stripe sky blue shirt
  • Classic fit button-down collar non-iron business casual light pink shirt
  • etc.

Service was excellent.

No Comment
43 Minute(s) ago

Classic fit navy and pink striped boating blazer

I have selected Excellent because the customer service was responsive to the fact that the initial blazer was shipped as a 42R and not a 40R as ordered.

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No Comment
45 Minute(s) ago

Women's white and purple breton stripe boat neck cotton jersey top

  • Customer also reviewed:
  • Women's semi-fitted cotton floral print natural tab sleeve shirt
  • Women's semi-fitted cotton floral sky and white poplin shirt
  • etc.

Although I applied for the promotional free tie, I was never sent the tie. Find this Disingenuous

No Comment
46 Minute(s) ago

Indigo pique polo

very quick delivery

No Comment
48 Minute(s) ago

Classic fit non-iron windowpane short sleeve indigo shirt

  • Customer also reviewed:
  • Classic fit non-iron Oxford gingham green shirt
  • Classic fit non-iron windowpane short sleeve lilac shirt

Excellent

No Comment
51 Minute(s) ago

Navy button neck merino wool jumper

  • Customer also reviewed:
  • Classic fit non-iron poplin blue and grey check shirt
  • Classic fit non-iron poplin green and blue check shirt
  • etc.

quick delivery, perfect

No Comment
53 Minute(s) ago

Classic fit blue and white striped pique polo

  • Customer also reviewed:
  • Classic fit white and navy striped pique polo

My only problem was applying the discount voucher I had been sent while ordering online but I rang and this wasresolved very quickly,

No Comment
59 Minute(s) ago

Wine and white stripe pique polo

  • Customer also reviewed:
  • Blue and sky stripe pique polo

Staff professional, products excellent.

No Comment
1 Hour(s) ago

Blue and sky stripe pique polo

  • Customer also reviewed:
  • Indigo pique polo
  • Charcoal pique polo
  • etc.

Always great service either in store or online

No Comment
1 Hour(s) ago

Charcoal slim fit flat front chinos

  • Customer also reviewed:
  • Red silk wire lattice classic tie
  • Navy slim fit flat front chinos

I am a new customer of Charles Tyrwhitt and so far have not been disappointed. The service both online and in store has been great. Well done.

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No Comment
1 Hour(s) ago

Classic fit non-iron honeycomb pink shirt

  • Customer also reviewed:
  • Women's semi fitted grey spot stripe print silk mix shell top
  • Women's semi-fitted non-iron cotton puppytooth sky shirt
  • etc.

Delivery was much faster than previous orders

No Comment
1 Hour(s) ago

Navy 2 pack boxers

  • Customer also reviewed:
  • Pink and sky dot 2 pack boxers
  • Green silk luxury English end-on-end tie
  • etc.

It took five days for the orderly one delivered which I think in these days is too long

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No Comment
1 Hour(s) ago

Black Soho Derby shoes

A+

No Comment