We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Excellent service. I had asked for the wrong shirt sleeve for the shirts and found out only too late. Got them replaced without any hassle
Prompt & excellent from order to delivery
Such a quick delivery and very efficient.
Very helpful and friendly.
Very good service
excellent service - fast delivery and website easy to use
No complaints atall
Fast efficient service.
I would rate the overall service of Charles Tyrwhitt as excellent. I recently sent something back and telephone operator was very kind and helpful.
Very easy to order on the website or via the telephone. Always delivered very promptly. Excellenct customer service.
shirts are excellent quality, but the fit varies. My latest purchase of a 'slim fit' oxford shirt, is virtually the same size as a 'classic fit' oxford shirt I purchased last year.
I really like the packaging, and quick service, the value for money, and of course, the shirts. I know you deal mainly in formal wear, but it's very unlikely I would buy any of that range, so am interested only in the casual wear, which is perfect for my work. If you wanted to extend into more patterned casual wear, eg small floral prints, depending on the design I would also go for that, for social occasions.
everything i hoped they would be,many thanks.
good quality. Well packaged. Prompt dispatch
Terrific shirts, so good for the price. everyone fits perfectly and the material is marvelous quality.
Very good honest descriptions of the shirts which pleased me!
Great service as always.
The non-delivery was dealt with very promptly via e-mail. Disappointed that the postal service let them down.
These guys are normally great but yesterday's Leeds store experience wasn't. Asked for some help with ties to match shirts which was poor, long wait to pay and guy chatting to colleague rather than concentrating on me (the customer!), not all sizes available I wanted.
Easy to use site and good value for money.
Service good & efficient.
Again, paying £4.95 postage for each small item when the codes are different is NOT good value - I'm sure a small software change would sort it!
First time I have bought a shirt from Charles Tyrwhitt. Very happy with purchase, will be back.