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Service
Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
I think the personal service you give is as though I was in the store its self rather than online
Have had various faulty items lately, delays or debate about returns, and a wrong invoice (resolved). Makes me question the quality of both product and service.
very good
Responsive, quick and efficient.
1st class
even though one shirt was out of stock it was quickly dispatched when store replenished.
Highly professional, as usual
Fast & efficient
The service is very good indeed.
I have used Charles Tyrwhitt for some time and have only once had to change an order. There was no fuss and the service provided has always been first class as have the products purchased
Came on time. good service
Very prompt delivery and top quality product.
I had to return 2 shirts because of the fit and I reordered the same shirts in a smaller size on the phone to a lovely lady called Sarah who assured me that when the original shirts where returned I would immediately get a credit.
Totally exceeded expectations. Exceptional service.
Fast and effective
As usual, Charles Tyrwhitt provide an exceptional service from purchasing an item all the way through the process to delivery.23-May-2013I have been buying clothing from Charles Tyrwhitt for over 3 years now and I love the clothes they sell. Above all, the quality and service given at all times is top notch and I have never had a problem with them. It is very rare that a company awards loyal customers with discounts and vouchers on quite a regular basis and this makes them one of the best mens clothing store out there in my opinion.
The service was excellent I used a loyalty coupon for my purchase and saved an extra ten pounds on a shirt in the sale
Always reliable and great quality clothing.
As ever, delivery was prompt and efficient
1st class service arrived in good time
Having purchased various items over recent years I have alaways been satisfied with the service & quality of products
...and always has been excellent in my experience
Socks arrived a little later than I expected - took about a week?
Efficient and speedy
