Capital Play Ltd Reviews

Consumer ratings of Capital Play Ltd

Feedback for www.capitalplay.co.uk has been compiled from357 Customer Reviews

  • Feefo member since
  • 20/02/2012
  • Buy a huge range of toys and play equipment from Capital Play, a leading independent retailer including TP Toys, Jumpking trampolines, Puky bikes, Berg Go-karts, Kettler table tennis tables and Radio Flyer wagons. Next day delivery and great prices.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.capitalplay.co.uk
15-Apr-2013

Customer Service experience

Excellent service, easy to find and good value for money product. Bought a replacement net for our trampoline and it was so much easier to fit than the original, also seems to be a better fit. Very impressed - will reuse and recommend this company.

No Comment
14-Apr-2013

Customer Service experience

Very helpful and informative and gave me free delivery. Would definitely recommend and use again.

No Comment
13-Apr-2013

Customer Service experience

Everything went fine except delivery, received an email saying it would come 12-6 one day (which it didn't) and then another to say it would come 9-12 and it did - trampoline looks rejuvenated!

No Comment
12-Apr-2013

Customer Service experience

Easy to order and came really quickly in the post, great service!

No Comment
12-Apr-2013

Customer Service experience

Cuteous reliable .

No Comment
12-Apr-2013

Customer Service experience

good

No Comment
12-Apr-2013

Customer Service experience

Excellent service

No Comment
12-Apr-2013

Customer Service experience

Very helpful and efficient.

No Comment
12-Apr-2013

Customer Service experience

The speed of service was excellent. Delivered next day. The trampoline net quality seems very good, time will tell if otherwise. I was very pleased with the transaction.

No Comment
05-Apr-2013

Customer Service experience

Very good service. Good communication. Would use again and recommend to others.

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Thank you for your comments. - Capital Play
04-Apr-2013

Customer Service experience

good service

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Thank you. - Capital Play
03-Apr-2013

Customer Service experience

Ordered this trampoline net late Sunday night and had it on the Tuesday which was great.
Seems good quality but only time will tell as we have went through lots of trampoline nets but this has a 2 year guarantee which I think is excellent.

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Thank you for your feedback. - Capital Play
30-Mar-2013

Customer Service experience

The warehouse and service by sales rep was very good. The issue we had was the unbelievably grumpy rude and unhelpful delivery man. When he delivered the product my wife asked him if he could put it into the garage (which was less than 5metres away from the front door. His response was "NO, ONLY TO FRONT DOOR", leaving my poor wife to drag it into the garage herself. And it is very heavy.

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We are sorry to hear that the delivery company tainted your overall service experience with us. We will be reviewing their service with us. Thank you for your feedback regarding the service you received from us at Capital Play.
29-Mar-2013

Customer Service experience

Very speedy and efficient service, thank you.

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Thank you for your comments. - Capital Play.
28-Mar-2013

Customer Service experience

Excellent

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Thanks. - Capital Play.
28-Mar-2013

Customer Service experience

Good product, arrived quickly.

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Thank you. - Capital Play.
28-Mar-2013

Customer Service experience

Fab service and excellent product

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Thank you for your comments. - Capital Play.
28-Mar-2013

Customer Service experience

fast delivery, good quality products
highly recommended

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Thank you. - Capital Play.
28-Mar-2013

Customer Service experience

Brilliant product and delivered the following day! Can't ask for anything more!!

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Thank you, we aim to please! - Capital Play.
28-Mar-2013

Customer Service experience

The lady who showed the trampoline range had an excellent knowledge of the products, answered all our questions and was not pushy at all.

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Thank you for your feedback. - Capital Play
18-Mar-2013

Customer Service experience

Very happy with the service, help, attention and final result

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Thank you for your comments. - Capital Play.
16-Mar-2013

Customer Service experience

Excellent customer service.

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Thanks - Capital Play.
16-Mar-2013

Customer Service experience

Kindly rang to check address as was not quite complete on form and trampoline net arrived next day. Thank you

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Thank you. - Capital Play
16-Mar-2013

Customer Service experience

The website was easy to use and I found what I was looking for quickly. The trampoline bits I ordered were as described and were delivered very quickly. What more can you ask for?!

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Thank you for your feedback. - Capital Play.
16-Mar-2013

Customer Service experience

Staff very knowledgable and attentive

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As Above