Brittany Travel Reviews

Consumer ratings of Brittany Travel

Feedback for www.brittany.co.uk/ has been compiled from 191 Customer Reviews

  • Feefo member since
  • 09/01/2014
  • Independent French villa rental specialists for over 20 years, in holidays to Brittany, Provence and Cote d'Azur. Set up by Jeremy Waldron and Paul Taylor who still run the company day to day, visiting and photographing every villa featured, to ensure that they are able to offer exemplary customer service.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.brittany.co.uk/
25-Sep-2016

Chataignier

Service
Product

Service rating : Obliging staff always ready to answer queries quckly.
Product: Lovely pool though a pity the pool shower was not working. Otherwise great holiday house and well equipped. Nice to be within cycling distance of Gousenach for early morning croissants!

No Comment
05-Nov-2016

Chataignier

Service
Product

Felt very exclusive as everything was delt with quickly and with no pressure.
An extremely nice person delt with my enquiry &booking.

No Comment
26-Sep-2016

Guelarmoor

Service
Product

Service rating : Great service
Product: Great location

No Comment
27-Jun-2016

Guelarmoor

Service
Product

Service rating : Everything went to plan but it may have been good to see someone at the house, we were very much left to get on with it and find everything ourselves!
Product: A well equipped property in a beautiful location.

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I am slightly surprised by the lack of welcome as the owner owns the near by campsite where you have access to the pool and all the facilities. But glad you enjoyed the location.

Jeremy Waldron
27-Sep-2016

Le Heron

Service
Product

Service rating : All aspects of our booking ran smoothly
Product: Le Heron is just as it is described and how it looks in the photos, a modern, clean and well equiped property. All appliances were in good working order and the bed was comfortable. The kitchen was well equiped and I could have cooked a range of meals if inclined on holiday! There was even a teapot but I was glad I had taken my own cafetiere as a filter unit provided.
The garden was well tended and a pleasure to sit in, there was traffic noise but you couldn't see it and only light traffic, it was quiet at night..
The owners of the property lived next door were a reassuring presensce, not intrusive but very friendly and welcoming, I did wish I spoke more French though as they spoke no English.
We had reliable Wifi during our stay.
I was glad that I had taken some DVDs for the evenings, only French TV available but didn't think about the pillows - the gite has traditionally French square ones and so if taking own linen it's something useful to know.
A Gite I would return to and recommend.

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Many thanks for your excellent and detailed review of Le Heron. I am sure your comments will be of great use to new customers.

Jeremy Waldron
03-Oct-2016

Bleu Marin

Service
Product

Service rating : WE have been with Brittany Travel for at least 10 years and will be back again in 2017
Product: This is our eighth holiday in Bleu Marin. We have already booked for 2017 but could not get the fortnight in September we wanted as it was already taken.

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Many thanks for your continued loyalty. We are equally devoted to Brittany.

Jeremy Waldron
05-Oct-2016

Jouan Plage

Service
Product

Service rating : Did what they said.
Product: Lovely property. Wonderful view. Pretty village.

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Thank you for your positive ratings. We are delighted you enjoyed the property so much.

Jeremy Waldron
28-Oct-2016

Traon Plage

Service
Product

Service rating : There is nothing too much for this company, very helpfully and friendly service and actual delight to deal with. Thanks.
Product: Perfect setting, concisely described exactly hat we were looking for.

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Many thanks for your excellent ratings. We are delighted that old fashioned service is still appreciated.

Jeremy Waldron
14-Nov-2016

Mouettes

Service
Product

Service rating : Very friendly helpful staff, no problems.
Product: Amazing location, lovely scenery and views. House full of character.

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Many thanks for your comments. This is a very special house and we visited again in October so there will be some new photos.

Jeremy Waldron
23-Sep-2016

Villa Lara

Service
Product

Service rating : I was very impressed with the customer service dealing with my queries and ensuring everything was in place for our holiday. The villa was of a very high standard
Product: The only thing I'd say is to put in the details that bikes are available we didn't know but made full use of them. The villa was excellent and it was wonderful to have the pool. We loved it.

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Many thanks for your positive ratings. Thank you for advising us of the availability of bikes which we will now add to the property details.

Jeremy Waldron
14-Jul-2016

Chez Francois

Service
Product

Service rating : The two ladies I dealt with were extremely helpful, nothing was too much trouble for them. A quality of service that is very rare these days.
Product: Lovely property, bit quirky. Could do with freshening up inside, a lick of paint here and there. Owners very nice. They spoke little English, we spoke little French, so communication was a little difficult but we muddled through. Would go again.

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Many thanks for your excellent review. We are rightly proud of our service, and thank you for rating it so highly. We have been letting this property for many years with excellent customer reviews. We will pass on your comments to the owner.

Jeremy Waldron
14-Jul-2016

Seurfin

Service
Product

Service rating : The house is very good, BUT although it has 3 bath/shower rooms it ONLY has two WCs, which is not made clear in the details. This was a significant matter for our families and should be made clear in your description. Also the details about Plouhinec village are out of date. There are no restaurants in the village and no traiteur and no boulangerie. There is a large supermarket which has put the small traders out of business. Your description of the area needs updating.
Product: See comments above.

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Thank you for your rating and the information about the village, which we will use to update our description. I disagree about your issue with WC's. Our description clearly indicates there are two separate WC's. If there were WC's in the bathrooms we would have shown these in the description.

Jeremy Waldron
17-Jul-2016

Le Heron

Service
Product

Service rating : Quick response to booking information friendly staff
Product: Wonderful house plenty of room ,good location for beach,shops and golf courses

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Thanks for your great review. Le heron has been so popular this year we recommend that you book early for next year if you would like to return.

Jeremy Waldron
27-Jun-2016

Letty Vraz

Service
Product

Service rating : Greater clarity re cost of Electricity and a invoice provided reThe
Greater clarity re cost of electricity and a lnvoice on how it's calculated showing the amount owing.
Product: Unfortunately the owner could not speak English which made the handover difficult.Presented with a bill of 129 Euros for Electricity but was unable to check how it was arrived at.

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Sorry about the confusion about the electricity costs. I am sure Camille our local manager would have been happy to help, especially as all owners do not speak English.

Jeremy Waldron
01-Aug-2016

Mouettes

Service
Product

Service rating : Reliable and helpful
Product: A special property in a sublime location

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We are delighted that you have appreciated the best features of Mouettes. We would love to hear about what you found so special.

Jeremy Waldron
15-Aug-2016

Glenan

Service
Product

Service rating : From information, booking, follow up, explanation to deposit refund as stated.
Product: Unique and pleasant Landlord; great and quiet location; we'll be back!

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We are really pleased you enjoyed Glenan. Not the most modern interior but a great welcome from the owner as you appreciated. Thank you.

Jeremy Waldron
15-Aug-2016

Chez Francois

Service
Product

Service rating : Great website, we found the accommodation so just used them to book through.
Product: Was rather disappointed we weren't told that the owners actually lived on site. House very dated and needs work outside space was great. House lacked lots of kitchen essentials and wasn't that clean even the owner whilst talking to us was going round with a cloth.

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We are sorry that the house did not completely match your expectations. We will follow up your comments with the owner, who I am sure will act on your comments. We understand that the kitchen is due for renovation this winter.

Jeremy Waldron
23-Aug-2016

Ty Colombe

Service
Product

Service rating : 1st class
Product: Great place
Decking around pool needs attention

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Thank you for your reviews. We will pass on your comment about the decking.

Jeremy Waldron
23-Sep-2016

Pommiers

Service
Product

Service rating : Ideal.
Product: Second year at the same cottage.

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Delighted you enjoyed your second holiday at Pommiers. Hope to see you again next year?

Jeremy Waldron
04-Oct-2016

Sables Plage

Service
Product

Service rating : The company had clearly failed to inspect the house they were advertising. The
photographs were out of date, the fabric of the building was poorly maintained and outdated and most importantly the house was filthy, even though we had paid a surcharge for cleaning.
Product: The house had great potential but its filthy state and poor condition had a very negative impact on our holiday, very disappointing.

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I am sorry that you did not find the property to the standard you expected. We have let this property this year without problems. Our local manager, had she been informed of your issues, would have visited you during your holiday to implement a solution. Your cleaning fee has be returned.

Jeremy Waldron
23-Sep-2016

Le Heron

Service
Product

Helpful and quick.

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Good to see that you enjoyed our service. We strive to make every customer experience a pleasure.

Jeremy Waldron
21-Feb-2017

Dreven

Service
Product

Always good service and attention

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Many thanks for your review. We are sure the property will live up to expectations!

Jeremy Waldron