Anonymous Customer wrote on 09-Sep
booked a house that wasn't then available
sent poor directions to find it
said that we could use facilities at nearby campsite - couldn't
asked directions at this campsite and they said they didn't know where the accommodation was - right opposite the gate
cost of shabby sheets and towels way over the top
no basics like loo rll in place first day - or bin liners or firelighters or kindling
nothing filled in in the folder provided so no idea which direction to drive in to find a supermarket - or the opening hours - or how to find basics as above sat evening having arrived after 6 or on a Sunday
advertising inaccurate - longest 100m to the beach ever!! - and could only do it in 4-500m if cut across another campsite ignoring a private property sign!
we filled in some of the file for the next people and left loo rolls etc - altho owner may have removed those
owner came over as money grabbing
worked in garden til we left on last morning!!
name of house being the same as the name of the resort was dreadfully unhelpful in trying to find it
Brittany Travel wrote on 11-Sep
We are very sorry that you did not find our service and the property to your liking. Over many years we have had excellent ratings for this property and the owners who we find most helpful and charming. We have a local manager who is always available to discuss issues about the property. We will check the arrival instructions as we pride ourselves on making these very accurate.
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