Booking.com Reviews

Consumer ratings of Booking.com

Feedback for www.booking.com has been compiled from 61431 Customer Reviews

  • Feefo member since
  • 15/05/2013
  • Booking.com (part of Priceline (NASDAQ: PCLN) is the world’s leading online hotel & accommodation reservation company. People can access the platform anytime, anywhere from their desktop, mobile phone or tablet device. The website is available in 41 languages, offers over 300,000 hotels in 180 countries and attracts visitors from both leisure and business markets around the globe. With over 15 years of experience and a team of over 5,500 dedicated employees in more than 100 offices worldwide, Booking.com operates its own in-house customer service team available 24/7.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.booking.com
22 Minute(s) ago

Booking with booking.com

Stop changing your website

No Comment
1 Hour(s) ago

Booking with booking.com

Booking.com ready keep his words. Cancelling without any charges.
Early i cancelled one of my reservation, and it is true, no charges at all.

Now i decided to come back to Booking.com to make my reservation again.
I will definitely recommend to all my friend must use Booking.com.

Like wise Agoda.com, when cancelling, US15.00 will automatically charge to your credit card. Unfair!!

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No Comment
1 Hour(s) ago

Booking with booking.com

keep up the good work planning my whole Vietnam trip on here

No Comment
2 Hour(s) ago

Booking with booking.com

The easiest site ever to book your accommodation.

No Comment
3 Hour(s) ago

Booking with booking.com

Ease to use.

No Comment
3 Hour(s) ago

Booking with booking.com

Alway impressed with this site

No Comment
4 Hour(s) ago

Booking with booking.com

Very easy to navigate and fine detailed information about each hotel.

No Comment
5 Hour(s) ago

Booking with booking.com

have used booking.com in the past,cant beet service and prices.9 nights in cairns last xmas for 2 room unit only $965-00

No Comment
6 Hour(s) ago

Booking with booking.com

Very user friendly site.

No Comment
6 Hour(s) ago

Booking with booking.com

Simple to navigate, easy to book and helpful when amends needed, what not to like?!

No Comment
8 Hour(s) ago

Booking with booking.com

It was so easy to follow would recommend to anyone

No Comment
9 Hour(s) ago

Booking with booking.com

VERY VERT VERY GOODOD............................ O.K.

No Comment
10 Hour(s) ago

Booking with booking.com

I've always found your service to be very good but recently the intrusive, unrequested, unwanted adverts made booking this hotel in Rapallo a nightmare.
Furthermore one of the ads which appeared over your details of the hotel specifies cheaper deals on another website, presumably not yours. The only reason I didn't book with that website was that I don't know it.

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I'm sorry to hear you feel this way. I see you have also sent an email with additional questions. I will reply to it in a couple of minutes covering all of your concerns.

Regards,
Lissa
Booking.com Customer Service Team

11 Hour(s) ago

Booking with booking.com

sorry ticked box 10, but meant 1. first class!

No Comment
11 Hour(s) ago

Booking with booking.com

Brilliant website with useful reviews and photographs. Always find it price competitive.

No Comment
11 Hour(s) ago

Booking with booking.com

Quick and efficient easy to follow

No Comment
12 Hour(s) ago

Booking with booking.com

Very simple to use and all info necessary available to the fingertip. Best possible prices guaranteed. The only way to book

No Comment
13 Hour(s) ago

Booking with booking.com

Excellent,all the information one needs,fast,streamlined,really great

No Comment
14 Hour(s) ago

Booking with booking.com

easy to navigate and book thank you

No Comment
14 Hour(s) ago

Booking with booking.com

Always a pleasure to use when Booking.com can provide rooms in hotels where the owners can't or won't. Congratulations! I'm a big fan

No Comment
14 Hour(s) ago

Booking with booking.com

It`s a great website.

No Comment
14 Hour(s) ago

Booking with booking.com

the service has been good

No Comment
15 Hour(s) ago

Booking with booking.com

I hope our stay will be enjoyable.

No Comment
15 Hour(s) ago

Booking with booking.com

Fine service

No Comment
15 Hour(s) ago

Booking with booking.com

Excellent in every way

No Comment