Booking.com Reviews

Consumer ratings of Booking.com

Feedback for www.booking.com has been compiled from 53653 Customer Reviews

  • Feefo member since
  • 15/05/2013
  • Booking.com (part of Priceline (NASDAQ: PCLN) is the world’s leading online hotel & accommodation reservation company. People can access the platform anytime, anywhere from their desktop, mobile phone or tablet device. The website is available in 41 languages, offers over 300,000 hotels in 180 countries and attracts visitors from both leisure and business markets around the globe. With over 15 years of experience and a team of over 5,500 dedicated employees in more than 100 offices worldwide, Booking.com operates its own in-house customer service team available 24/7.

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Reviews

DateServiceRatingCustomer ReviewReply from www.booking.com
2 Minute(s) ago

Booking with booking.com

I think this is fast and safe, I like this so much, thank you !

No Comment
1 Hour(s) ago

Booking with booking.com

I have used Booking.com a number of times now and its so easy, without any fuss, unneeded or irrelevant questions.
Thank you

Lord Paul K Brook-Stockton

No Comment
1 Hour(s) ago

Booking with booking.com

Very user friendly even for people who are not net friendly

No Comment
1 Hour(s) ago

Booking with booking.com

Easy booking , had no problems whatsoever

No Comment
1 Hour(s) ago

Booking with booking.com

Will keep on using booking.com. Fab site

No Comment
2 Hour(s) ago

Booking with booking.com

easy and straightforward booking and website

No Comment
2 Hour(s) ago

Booking with booking.com

Simple and straight-forward

No Comment
2 Hour(s) ago

Booking with booking.com

easy quick reliable use it all the time/

No Comment
2 Hour(s) ago

Booking with booking.com

By far less complicated to reserve a room than other services..thank you!

No Comment
3 Hour(s) ago

Booking with booking.com

I always book through here. Thank you for your great work and awesome deals!!!!

No Comment
3 Hour(s) ago

Booking with booking.com

the web site is so easy to use

No Comment
3 Hour(s) ago

Booking with booking.com

I found the site easy to use - the hotel price compared very favourably with other travel firms

No Comment
3 Hour(s) ago

Booking with booking.com

Most helpful and makes life much easier

No Comment
3 Hour(s) ago

Booking with booking.com

This was very easy and good to follow the instructions.

No Comment
3 Hour(s) ago

Booking with booking.com

I must say that Booking.com is the website that I have been waiting for!! I have used other sites for booking my hotels and man I love this one the most by far! I don't mean to sound stupid or whatever but booking.com is fun to use and I love how I can come back and change things on my booking and it is way easy to use! I will be a customer for life I will never use another booking site other then booking.com ever again!! 42 awards in 5 years is no shock to me!! Kevin S.

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No Comment
3 Hour(s) ago

Booking with booking.com

The only problem I had was with the payment statement on the booking. True it says at the end that full payment is to be taken at the time of booking. The paragraph in front of it all though is about no booking fee and payment direct to the B&B and possible pre authorisation of cards all of which suggested to me that the card would either be used either on arrival or as payment in case of cancellation.
I appreciate that it is a case with any transaction "let the buyer beware" but speaking as a pensioner (as I am sure many of your customers are) perhaps the instant payment could be highlighted a little bolder. I am sure that some people like me will have been trying to budget and spread costs over for example two card payments. Thank you

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No Comment
4 Hour(s) ago

Booking with booking.com

Latest

The hotel rates together with the speed and ease of booking makes booking.com a superb service.

24-Jul-2014
The site may benefit from including customers photos in addtion to the hotels own photos

24-Jul-2014
The site may benefit from including customers photos in addtion to the hotels own photos

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No Comment
4 Hour(s) ago

Booking with booking.com

I was a bit scared to book this way........but I must say that my fear to book via the internet is gone with the wind. I also called the office in the Netherlands and I must say those people are really very helpfull and friendly............do continue like this....

No Comment
4 Hour(s) ago

Booking with booking.com

Latest

Believe me, Booking.com is saving million's of people time by providing such fantastic facility. I will advise the people to share this excellent facility with all, to whom they love, respect and care. Insha Allah you will be prayed for doing such good deed.

24-Jul-2014
No one can match - Booking.com

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No Comment
4 Hour(s) ago

Booking with booking.com

After being involved in an overbooking of accommodation, which was no fault of Booking.com The help and support i received from the staff of Booking.com was second to none i can honestly say in 40 years of international travel i have never come across such helpful and professional people. I will never use anyone ever again except Booking.com. They are a credit to the travel Industry a pity more company do not give this level of service.

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No Comment
4 Hour(s) ago

Booking with booking.com

Very good,simple,no problems,.....this is my first time I book with IPad .....easy

No Comment
5 Hour(s) ago

Booking with booking.com

In your confirmation, you have guarantee that your price is the lowest, but, i already search in another portal (Agoda) give us lower prices than you give. (Agoda give the price lower for Merlyn Park Hotel Jakarta).
But, I still book the hotel through booking.com, because I already trust You.
Could You give us the explanation ?

Warmest Regards,
Didi Suhardi

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No Comment
5 Hour(s) ago

Booking with booking.com

Great

No Comment
5 Hour(s) ago

Booking with booking.com

A very fast and imformative booking system.
I will recommend cto others.

No Comment
5 Hour(s) ago

Booking with booking.com

Easy to use :-) will use again for future bookings

No Comment