Bookable Holidays continually offered fantastic bargain holidays while at the same time providing high levels of service. Our team, work continuously to find the best deals in the market and make sure that you get the best holiday deal possible. Bookable Holidays is a member of both ABTA and ATOL ensuring that your holiday goes to plan as it should. Having won the Travel Trade Gazette “Travel Retailer of the Year” award twice is testament to our commitment to finding the best cheap holidays and providing the highest level of service and expertise.
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Service rating : Easy to book. We got all information on lineProduct rating : The hotel is what we expected. Nice hotel and good food. Unfortunately, they charged you Euro15 for using the indoor pool.
Service rating : Friendly helpful service, any questions I had were answered promptly.Product rating : Good hotel, staff were nice. Food was hideous!
Service rating : Could not be better. Gary was so helpful, not pushy at all. Will use again for my next holiday. Many thanks for your help, I have recommended Bookable Holidays to my friends.Product rating : Hotel was in good location, with helpful, caring staff. Food was delicious and always well presented. There was a limited choice for alcoholic drinks on the all-inclusive package though.
Service rating : we were not happy when we were told that we had to pay extra for our meals.luggage as we wrer under the impresstion it was a package holidayProduct rating : we had a great time at this hotel the food.rooms and staff was very polite .we are thinking of going back the same time next year
Service rating : Very good thank you had a great holiday.Product rating : Really lovely hotel a bit far out of places for us but we enjoyed every minute even the rain.
Service rating : nice and easy to work withProduct rating : nice owners,good time was had by all
Service rating : very good thank youProduct rating : The food was inedible, the organisation was shocking, trays of high risk foods were left uncovered in the sun for hours on end. Our room was not serviced properly for a week with no change of bedding and we had to ask for clean towels and toilet rolls. This hotel is in desperate need of refurbishment the equipment failed in the restaurant, we were sent to the st georges pack but then sent back as the restaurant there was full. The restaurant regularly ran out out of food. Management was practically none existent.
Service rating : cheap holiday with no problems at allProduct rating : for the price i paid it was fantastic
very easy to deal with and helpfull will book again with these thank you
Service rating : can't thank Justin enough for all his help while booking my three day break. had a great time despite the weather. will be back in touch next year. thanksProduct rating : hotel lovely and clean reception and restaurant staff very friendly. further out from city centre than was expected. only negative was the bar prices ranged massively from round to round and night to night. after two nights of feeling ripped off went elsewhere no till or price list in bar. lovely outside area to sit in at side of hotel the smell of the lemon trees will stay with me till next year.
Service rating : Good ServiceProduct rating : Hl Club Playa Blanca was very average, the food was ok, but bar staff rude, and just found it very basic, drinks were awful. But the bugalows we stayed in were lovely!
Could never manage my booking online to print off receipt etc
Service rating : good service, use againProduct rating : good hotel, only fault beds too hard
Service rating : A solid package holiday, at a good price and nice for a change that no hidden extras were sprung upon us. Thankyou .Product rating : A brilliant hotel with excellent service and the staff at the hotel are an asset. Food and drinks are outstanding and I would recommend this hotel to anyone who is planning to visit Mexico.
Service rating : Brilliant communication and correspondence via email. The operator was very friendly and helpful.Product rating : Decent basic hotel. Walls were thin and food wasn't great but for the price it was good value.
Service rating : very goodProduct rating : brill
good apart from our arrival time at tranfer desk was booked for 9.55pm when we arrived at 9.am we had to wait an hour and half for them to find a space on the bus.
Service rating : thanksProduct rating : very helpful an friendly staff
Service rating : Good, except the operator told me there was no transfers from the airport as the hotel was only 10 mins away, this was not the case - it was at least half an hour away and cost us 50.00E each way! Also, she didn't mention that the hotel was not near the town, it was an hour walk or 20 mins on the bus! Apart from that she was helpful because I actually phoned for a different holiday and she found us this one.Product rating : The hotel was in the middle of nowhere and it had no entertainment so there wasn't much to do at night. But it was very clean, comfortable and friendly.
Service rating : Excellent service.Product rating : Great hotel.The food was good,and the staff were very helpful.There is even a car-hire office onsite.
Service rating : they were helpful when I needed to get in touchProduct rating : they were only cleaned once in the week we were there, there were on clean towels, no hot water and no toilet roll would not stay in these apartment again
Service rating : Friendly informative staff, excellent service.Product rating : Fantastic Room with views of the Sea, large balcony and very modern. We did have a problem with mosquito's, they were everywhere at dusk and we got bitten to peices on the first coupe on nights, deterrent spray didn't do much either. Local drinks were great and included in the AI, food was average and pleasant enough but not much range. Were left guessing most night with no labels on the food though. Cabanas was a nice place and there were a couple of great restaurants on the front, beach was lovely and a nice little boat ride to get there.
Service rating : Lovely place, rooms a bit outdated but clean and comfy!Product rating : Nice and clean with friendly staff
Service rating : Very quick & efficient. Hotel provided wasn't the best but for what we paid, it's nothing to worry about.Product rating : The food was terrible.
The staff during the day were rude & arrogant.
The cleaners only entered my room twice & all they did was remake the bed. No cleaning was done at all. I had to empty rubbish myself.
It's a shame because its in a great location but needs serious changes to be made
Service rating : No problems at all!Product rating : Just needed some more highchairs & umbrellas