Best of the Best Reviews

Consumer ratings of Best of the Best

Feedback for www.botb.com has been compiled from2217 Customer Reviews

  • Feefo member since
  • 11/05/2012
  • Best of the Best PLC was established in 2000 and is located in major airports and shopping centres. There is a guaranteed Supercar Competition winner every two weeks. There are also chances to win Luxury Watches and the latest gadgets.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.botb.com
5 Hour(s) ago

May Supercar Competition

Very good... although I haven't won yet!

No Comment
8 Hour(s) ago

May Supercar Competition

I will tell you when i win a car

No Comment
13 Hour(s) ago

May Supercar Competition

It is o k

No Comment
18 Hour(s) ago

May Supercar Competition

I have played Best of the Best for more than 5 years now, more or less continuously.
Personally the one improvement I would like to see if it were at all possible, and that is a secure way of having the ball removed from the picture and then actually repositioned in the picture for the results, instead of using a panel of experts, then it would be a 100% accurate result.
The question would be of security as to how to remove the ball without its position being known, but I would believe in these days of secure encryption that it could be done.
Another comment is that I do like the way BoB has evolved over the years adding new games.

Read more


It is indeed a question we get asked a lot (Why not use the original ball?). The answers (whether you agree with them or not!) are as follows:

a) First and foremost, we are obliged to use a game of skill to determine the winner. The basis of the game must be the skill of an entrant, vs. the skill of a professional - not vs. the chance that they happened to pick the correct original spot. It is a subtle but important legal definition.

b) Also, we would find it very difficult to actually locate the central pixel of a 'pixelated' football in the original picture and it could indeed be mathematically impossible to do so.

c) Finally, by judging the competition after all entries have closed, we can be 100% confident (and our customers therefore can too!) that nobody has any prior knowledge whatsoever about where the centre of the ball will be.

Apologies for the long winded explanation, but it is an important and often asked question. The result is therefore - for better or worse - 'subjective', but that is the whole legal basis upon which the game operates.

Please do not hesitate to contact us on info@botb.com or +44 (0)207 3718866 if we can be of any further assistance.

Kind regards, Rupert Garton (Commercial Director)
18 Hour(s) ago

May Supercar Competition

good email reminders and offers. busy at work so very helpful to get a prompt from website to buy tickets

No Comment
20 Hour(s) ago

May Supercar Competition

Hi there....I enjoy botb because you treat us fairly and have not forgotten that at heart we are CAR people and not compition people......the day you forget that then that's the day you will begin to fail.
But i do think you need to concentrate on the cheaper ticket cars or older sports cars, i know you will get much more interest with £25-30k cars, as long as we car people desire them........I did send in a list of interesting older cars that would appeal in this category, perhaps an independant list of these cars to run alongside the new cars.........Worth thinking about?......Thanks John

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Many thanks for the feedback. We are constantly updating the cars in the competition and try to strike a balance between 'best of the best;' cars in each category, but also making sure there are sufficient cars that are 'in touch with reality'! Comments noted and we will review.

Please do not hesitate to contact us on info@botb.com or +44 (0)207 3718866 if we can be of any further assistance.

Kind regards, Rupert Garton (Commercial Director)
23 Hour(s) ago

May Supercar Competition

How about ruffling a house

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Many thanks for the comment. Houses are often suggested, but they tend to be a) very expensive relative to cars and b) fixed in one place and therefore only relevant to a much smaller sub section of our audience.

This is why we have steered clear, although a number of other companies have tried this (with extremely mixed results!)

Please do not hesitate to contact us on info@botb.com or +44 (0)207 3718866 if we can be of any further assistance.

Kind regards, Rupert Garton (Commercial Director)
23 Hour(s) ago

May Supercar Competition

After my first entry many years ago, you now give a discount for how near each entry to the target is and film the judges making their decision. If I do win a supercar I may even buy some Best of the Best shares on the stock market.

No Comment
34 Hour(s) ago

May Supercar Competition

easy to use

No Comment
36 Hour(s) ago

May Supercar Competition

super competition great cars

No Comment
38 Hour(s) ago

May Supercar Competition

great fun, just wish i could win it !!

No Comment
38 Hour(s) ago

May Supercar Competition

Latest

I was wondering about the runners-up prizes. I've looked on the website but couldn't find anything. Obviously I was looking in the wrong place. Other than that I think BOTB is brilliant.

Best Regards,
John

25-May-2013
I think that if you copied the original photograph (with the ball still in there) onto a film copy (as used on an overhead projector) and then used THAT, overlaid onto the competition photo to judge the competitions it would:
A) Be perfectly accurate and allay the doubts that customers might have with regard to where the ball was, exactly.
B) Save a fortune in hiring lawyers, refs and football officials who make an educated "guess" as to where the ball might be.

Read more


We do offer prizes for the closest 10 entrants in the form of £200 of credit. You will see these listed right at the bottom of the results page of each competition.

Furthermore, all people within 20 pixels (Zone 1) get all their money back from their ticket purchase in the form of credit. Entries in Zone 2 and 3 get a lower fraction of their stake back. We believe these prizes are generally appreciated and work well, but if you have any further suggestions, please do get in touch with me personally.

Please do not hesitate to contact us on info@botb.com or +44 (0)207 3718866 if we can be of any further assistance.

Kind regards, Rupert Garton (Commercial Director)
44 Hour(s) ago

May Supercar Competition

I amn't at all well off and to be honest would prefer to win the percentage money than the car so that I could pay off my mortgage rather than have my 69 year old husband continue to work to pay it each month, and I truly appreciate the way Best of the Best give me game credit and offer a 25% discount, since it offers me hope each time that I might be lucky/skilled enough to win. I don't think I could afford to play if wasn't for Best of the Best's offers.

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Many thanks for the feedback. All of the cars come with a cash alternative, and there is also a £25,000 straight cash prize for £4 a ticket. Thanks for your continued loyalty.

Please do not hesitate to contact us on info@botb.com or +44 (0)207 3718866 if we can be of any further assistance.

Kind regards, Rupert Garton (Commercial Director)
47 Hour(s) ago

May Supercar Competition

Even though i have not won yet !!it still makes me smile to see the faces of the other winners ..

No Comment
47 Hour(s) ago

May Supercar Competition

Fantastic competition very friendly staff

No Comment
47 Hour(s) ago

May Supercar Competition

Enjoy playing with best of the best, but I think it is become a little too expensive to play. I preferred the old more straightforward system that had the cars in brackets and games priced accordingly. The new system with each car at a different price is too complex and takes away the excitement of getting a choice if you are lucky enough to win. All said I will keep playing and hoping.

Read more
Many thanks for your feedback. Opinion on this is clearly a little divided.

We know that change is always difficult, and may sometimes be a process of trial and error, but we think to stand still and do nothing is worse still. It is precisely with feedback such as yours that we make changes, and work hard to deliver fun affordable, competitions that offer the best possible value for our customers.

The prices have not in fact increased if you use our new multi buy discounts to put cheaper tickets together with more expensive ones, to get the 25% and 40% discounts at 5 and 10 tickets respectively.

We realise that entering the game is now a bit more 'in depth' and a fraction more interaction is required. However, we have had a lot of positive feedback (see other comments on FEEFO) about the changes, but we are also now working hard to streamline the process for players such as yourself, who want a quicker path to purchasing. Thank you in advance for bearing with us whilst we do this.

Please do not hesitate to contact us on info@botb.com or +44 (0)207 3718866 if we can be of any further assistance.

Kind regards, Rupert Garton (Commercial Director)
47 Hour(s) ago

May Supercar Competition

Very good and friendly service at Edinburgh Airport!

No Comment
23-May

May Supercar Competition

Excellent all round

No Comment
23-May

May Supercar Competition

A very straightforward website and easy to follow! Staff are friendly and very approachable! A thoroughly good experience! I look forward to winning!

No Comment
23-May

May Supercar Competition

it could be a lot better if I didn't have the feeling that sometime the judges are blindfolded and randomly pick a position for the ball!
it would be better if we could see the original picture with the ball after their decision so that we could judge the judges!!

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You are not alone in requesting this - and indeed I am often curious! However, it could compromise the legal basis of the game, and would also introduce the concept of a 'good' or 'bad' judging, which I am not sure really helps anyone. Indeed, the photos we receive have already had the ball removed from them in a strictly controlled process, so there can be no allegation of inside knowledge or unfair advantage.

The panel of Judges to their very best and are strictly independent. I would like to think they do a good job the vast majority of the time, and we have to follow the letter of the law.

Please do not hesitate to contact us on info@botb.com or +44 (0)207 3718866 if we can be of any further assistance.

Kind regards, Rupert Garton (Commercial Director)
23-May

May Supercar Competition

Service of the Best of the best is good.I have been participating in car contest since April,2013.But I saw that all the winners are from Abroad.I am from India.




Regards,
Subrat Mohanty
India

Read more


Many thanks for your feedback. I hope we can change your perception of this! Approximately 80% of our players are from the UK, so it is normal that a lot of winners are from the UK. However, look back at our winners over the last 12 years and you will see a signifiant number are international as well - in fact around 20% as you would expect.

Since January 2012, we have had winners from: Guernsey, France, USA, South Africa, Hong Kong, Switzerland, Canada, Singapore, Portugal and Belgium and Australia.

The judging is 100% independent and clearly does not favour any particular country - winers will just tend towards the countries with the most entries. We would love to have more Indian players, but relative to many other countries and the UK, they are few.

We cannot guarantee to travel everywhere in the world with our cameras, but I can confidently say that if you win, we will try to come and track you down in India!

Please do not hesitate to contact us on info@botb.com or +44 (0)207 3718866 if we can be of any further assistance.

Kind regards, Rupert Garton (Commercial Director)
23-May

May Supercar Competition

Have been a customer and watched BOTB grow over the years (wish I'd had thought of it as a business idea !) and will continue to play.
Odds of winning are better than any lottery. Mr. Hindmarch I look forward to the call / visit soon ! :0)

No Comment
23-May

May Supercar Competition

I love looking at and reading about all the different cars. The super car completion is simple yet potentially incredibly rewarding.

No Comment
23-May

May Supercar Competition

Friendly without pressure,

No Comment
23-May

May Supercar Competition

easy to use site

No Comment