Bench Reviews

Consumer ratings of Bench

Feedback for www.bench.co.uk has been compiled from 8129 Customer Reviews

  • Feefo member since
  • 05/10/2010
  • Bench is a British born urban lifestyle brand which designs cool and distinctive products.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

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Good
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Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.bench.co.uk
27 Hour(s) ago

100063247-BMEA2498NY031

Service
Product

Service rating : zzzzz
Product: zzzzz

No Comment
39 Hour(s) ago

100063467-BMGA3332BU025

Service
Product

Service rating : free delivery and next day delivery. great
Product: well sized. not skimped

No Comment
17-Dec

100063485-BMGA3343KH029

  • Customer also reviewed:
  • 100063485-BMGA3247BK014
Service
Product

Fantastic quick service both in terms of the website and the delivery - really valued the SMS messges with updates about the delivery of my order.

No Comment
17-Dec

100063512-BMGA3378GY008

Service
Product

Service rating : User friendly website. Easy payment transaction. Timely delivery. Couldn't ask for better. Thanks.
Product: Superb quality. Item arrived as described. Sizing appears to be perfect.

No Comment
16-Dec

100063416-BBFD0001GY001X

Service
Product

speedy delivery great svc

No Comment
16-Dec

100063404-BLAA0966BK014

  • Customer also reviewed:
  • 100063404-BLFD1040BK001
  • 100063404-BLGA2864BK014
  • etc.
Service
Product

Service rating : I love Bench designs
Product: On this occasion, all 5 items ordered were too small. I am a size 16 and 4 items were a large and 1 item an extra large, and all were so small !

No Comment
16-Dec

100063411-BLWA0367BNY031

Service
Product

Service rating : Good price and very fast delivery
Product: Warm hat, as described

No Comment
15-Dec

100063300-BLFA1295NY021

Service
Product

Service rating : Great product delivered quickly.
Product: Great product delivered quickly

No Comment
14-Dec

100063241-BMKA1731BK014

Service
Product

Service rating : Great service & fast delivery.
Product: Great quality product.

No Comment
14-Dec

100063330-BMVF0009BKH028

Service
Product

Service rating : Order online at night, they were dispatched the next day and arrived the day later. Really good.
Product: not tried them yets as its a Christmas present but they look good.

No Comment
14-Dec

100063288-BMRA0016WBX

  • Customer also reviewed:
  • 100063288-BMYD0404BL114X-GY081X-NY001
Service
Product

Service rating : Good efficient service
Product: Good quality

No Comment
13-Dec

100063266-BMBF0111KH007

Service
Product

Service rating : very good.
Product: Have not used the product yet Christmas present but looks very good.

No Comment
13-Dec

100063242-BMGA3343BK014

Service
Product

Service rating : Web site was easy to use and top was delivered within a couple of days as promised
Product: Decent quality and size was spot on

No Comment
13-Dec

100063272-BMKA1464CGY149

Service
Product

Service rating : A+
Product: Excellent jacket

No Comment
13-Dec

100063278-BMEA2497BK014

Service
Product

Service rating : I ordered it, they text me, it came.. Great service no messing and very happy.. Would definitely use again. Thanks
Product: Just what my husband wanted. He's not had it yet as its for his birthday.

No Comment
13-Dec

100063265-BLNA1374BGY001X

Service
Product

Service rating : Great
Product: Fast delivery

No Comment
13-Dec

100063246-BLZA0104CR042

Service
Product

Service rating : Easy ordering process, good communication and quick delivery
Product: Seems to be a well made, fashionable item at a competitive price

No Comment
12-Dec

100063230-BMUA0122BK014

Service
Product

Service rating : Bench were great. I ordered online and was kept abreast each step of the way, and my item was delivered quickly and easily. I will definitely order from them again. Full marks. CR,
Product: The belt is great. Just like in the picture and great quality. Thanks. CR.

No Comment
12-Dec

100063217-BMKA1678GY149-GY046

Service
Product

Service rating : I placed,paid for my order only to get an email saying item not in stock.To me this is not acceptable,false advertising.Not happy at all.
Product: Unknown

No Comment
12-Dec

100063221-BMLA0141FBL030

Service
Product

Service rating : excellent service
Product: very stylish, great colour, value for money

No Comment
09-Dec

100063100-BBKK0330BK014

Service
Product
Latest
Service
Product

Service rating : Brilliant communication and very quick delivery
Product: Excellent Jacket

09-Dec-2014
Excellent - beautiful

09-Dec-2014
Excellent - beautiful

Read more
No Comment
09-Dec

100063101-BLKA1832BK014

Service
Product

Service rating : Quite fast delivery and fast refund, thank you.
Product: Very good product, just not my fit.

No Comment
03-Dec

100061893-BLGA2528BNY031

Service
Product

Good communication

No Comment
02-Dec-2014

100061859-BLGA2530PK018

Service
Product

Service rating : Quick delivery and packaged well
Product: Nice top

No Comment
02-Dec-2014

100061880-BMEA2513NY029X

Service
Product

Website too slow!

No Comment
02-Dec-2014

100061879-BLKA1836NY021

Service
Product

Service rating : I like your clothes but it's really difficult not being able to try on. I am interested in other items but am not going to order them as I can't try them first. Please can you open a shop in London. I don't always like the label written so big on some of the garments.
Product: I really like my jacket, it's warm and comfortable, really love the fleecy inside and the fact that it covers the zip so that's not on my chin. I wish I had been able to try on the xs as I'm not sure if that would have fitted better but am very happy with the jacket. Love the fact it came in other colours than black as its not easy finding colours in the winter.

Read more
No Comment
02-Dec-2014

100061846-BLFA1269BK014

  • Customer also reviewed:
  • 100061846-BLDA0914BPK018
Service
Product

Why have things on website that are o/s..& Black Friday was waste of time,unable to log in for 4 hours,as you told us in 3 languages :-(

No Comment
01-Dec-2014

100061802-BMWA0502BK014

Service
Product

Service rating : My item arrived the next day as promised, amazing service, especially when delivery was free of charge!
Product: The hat seems to be very good quality, my brother will be very pleased with it on Christmas morning!

No Comment
01-Dec-2014

100061774-BLDA0914BPK018

  • Customer also reviewed:
  • 100061774-BLGA2528GY001X
Service
Product

The service I received from the girl Kim in the card deparment was fantastic!!
She sorted all my problems for me.

No Comment
01-Dec-2014

100061817-BGKK0315PK069

Service
Product

Service rating : Very good service and speedy delivery.
Product: Very good quality and reasonably priced.

No Comment
30-Nov-2014

100061752-BMFA1312NY031

  • Customer also reviewed:
  • 100061752-BMGA3332BL063
Service
Product

Service rating : Great customer service
Product: Size not very generous

No Comment
30-Nov-2014

100061782-BBEK0430GY001X

Service
Product

Service rating : Very good service and prompt. Good qualility product
Product: G

No Comment
30-Nov-2014

100061790-BLSA1291BPK018

  • Customer also reviewed:
  • 100061790-BLSA1546BL152
Service
Product

Service rating : Good seller
Product: Excellent

No Comment
30-Nov-2014

100061755-BMGA2131GY001X-GY046

Service
Product

Excellent service

No Comment
29-Nov-2014

100061722-BBEK0444GY101X

  • Customer also reviewed:
  • 100061722-BBEK0435BK014
Service
Product

Service rating : Great service, arrived promptly with loads of delivery communication.
Product: Great top for my son. I hope it fits, but won't know til Xmas.

No Comment
28-Nov-2014

100061659-BLEA3531BK014

Service
Product

Service rating : fantastic service as always.
Product: fantastic service, item arrived next day, and they left item exactly where i asked them to. Many thanks will be happy to order on line again.

No Comment
27-Nov-2014

100061665-BMGA3363BK014

  • Customer also reviewed:
  • 100061665-BMGA3355BK012X
  • 100061665-BMGA3361BU025
Service
Product

Goods arrived on time and in excellent condition, cant say whether they fit as a present for my son-in-law for Christmas.

No Comment
27-Nov-2014

100061641-BLEA0418BBK014

Service
Product

Service rating : I am a very old customer of bench, I always shop from here, but this time I was very dissapointed, my order was not black, had bench zip labels missing and a very rubbish finishing... It was not upto the bench mark! It was like a few year old fleece jacket that was sent to me!! Highly unsatified!
Product: Highly un satisfied, and heart broken!

Read more
No Comment
27-Nov-2014

100061661-BMGA3332BU025

Service
Product

Service rating : Good service
Product: Nice

No Comment
27-Nov-2014

100061658-BMGA3332BL063

  • Customer also reviewed:
  • 100061658-BMGA3331BK012X
Service
Product

Excellent All Round

No Comment
26-Nov-2014

100061631-BMRA0013WBX

Service
Product

Bench was fine but tried to process order payment via Amazon at which point it said 'failed try again later' I wanted this for a Birthday present so I bought elsewhere. Then 2 days later I got confirmation of order and the goods shipped anyway. I emailed at this point to say I wanted to cancel and received no reply. I now have the item too late for when I wanted it. No customer service at all. Not happy!

Read more
No Comment
26-Nov-2014

100061552-BMEA2220BRD038X

Service
Product

Online site was easy to use, article arrived on time and in excellent condition.

No Comment
26-Nov-2014

100061642-BLKA1844NY031

Service
Product

Service rating : Delivered within timescale. Thank you.
Product: Great gilet. Love the fur trimmed hood and the fit.

No Comment
24-Nov-2014

100061584-BLLA0102BST029

Service
Product

I do not think DPD did a good job with the delivery. They went to the wrong place in the first attempt. I had to call them to explain where it was. Their contact numbers are very expensive and most of the time is a machine. Finally i got through a peeson to say it was behind the everyman theater.

No Comment
24-Nov-2014

100061468-BMLA0143HKH033

Service
Product

Service rating : good product
Product: good product

No Comment
24-Nov-2014

100061560-BLXA0793BK014

Service
Product

Service rating : Excellent service, my parcel was in my hands in 24hrs from placing my order.
Product: Quality of the bag was lovely but currently waiting on a refund because it was too big for my use.

No Comment
24-Nov-2014

100061551-BLKF0094BK014

Service
Product

Service rating : Communications from Bench were very good. Timeliness and convenience of delivery also excellent.
Product: Coat called 'Chilly nights' and internet description led me to believe it should be warm and suitable for winter. However, when the coat arrived it was not what I would call a 'winter' coat. Stylish and looked well made, but very thin material.

Read more
No Comment
23-Nov-2014

100061553-BLEA0418BBU022

Service
Product

Service rating : Drop down for address didn't actually have the full address which is started to type, driver found it luckily though. Delivery was quick and free.
Product: Xmas present so not tried yet!

No Comment
23-Nov-2014

100061550-BMGA3363BK014

Service
Product

Service rating : Very good range of clothes and the delivery was extremely quick. Will certainly be shopping with Bench again.
Product: Excellent high end quality T-shirt at a very reasonable price.

No Comment
22-Nov-2014

100061498-BMGA2945GR237

Service
Product

Service rating : excellent quick sevice delivered promptly
Product: excellent quality as always

No Comment