Bench is a British born urban lifestyle brand which designs cool and distinctive products.
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Service rating : Great garments, good service!Product: Fitted a treat
Service rating : goodProduct: good
Not happy about taking a payment when the item was out of stock still haven't received my money back
Service rating : Excelent service orderd and delivered no fussProduct: Lovely clothes fit perfect
Service rating : quick & efficientProduct: Size was not as expected, was too big, needed to re order smaller size
Service rating : Your search engine on the website was utterly flawed, and seemed to have no idea what to do with basic database searches. If you are searching for 'blue jackets', you do not want to be shown every other item, in every conceivable colour, currently for sale. That being said, if you actually knew the name of the item you wanted, it was easy to find - and both ease of payment and delivery were excellent. I also appreciated the hefty sale discount, so keep up the good work and make it excellent by improving your search algorithm.Product: It wasn't for me, but a gift for my brother, and he loves it - took it on a boating holiday (England in February, pretty chilly) and tested it to the max. He's chuffed with it, and therefore I am too!
Service rating : Bit apprehensive about BENCH at first as am older than most but really comfortable products.
ThanksProduct: Exeptional quality as we older guys would expect
Very efficient. Excellent service
Service rating : Delivered on timeProduct: Good quality as ever
Service rating : Product too small, item returned.Product: Product too small, item returned.
Service rating : I love Bench! Their products are top class and their delivery is super fast. 5 *****Product: I ordered mittens and matching scarf and pom pom hat and they are super cosy! Perfect for these cold days. Recommended.
Service rating : Website from smart phone quite difficult to use. Had to pick up from depot myself as they tried to deliver to a different address to the one on the parcel.Product: Sizes come up really small, very warm coat, but stitching not good quality for brand.
Service rating : Great service, speedy delivery and quick returnsProduct: Top looked red on website but turned out to be pink so had to return.
Service rating : quick and easyProduct: very nice product
Service rating : Very goodProduct: Very good
Service rating : Great service, free next day delivery by DPD.Product: Good quality, nice fit. Very happy.
Service rating : Excellent service, ordered a size too large and they gave me a credit note straight away & also reminded me that I had it :)Product: Love the Bench range :)
Service rating : Love the clothing I have bought lots of it. The jogging bottom i ordered for my son have not arrived....Product: If this is the jogging bottoms I dont have them...
Service rating : The products you sell seem (as a first-time user) to be of a very high standard, although I will re-evaluate when I've been wearing the products for a while. The delivery company does not give many different options if you're out at work all day (I cannot receive parcels at work), and the depot is an hour away so delivery became a problem and they ended up leaving it in the bin (I can't imagine who signed for it as none of the neighbours were around).Product: It's a lovely jacket although I haven't worn it yet because it is not nearly as warm as I thought it would be - this could have been made clearer on the description.
Service rating : Excellent service - ordered late Sunday and arrived on Tuesday morning! No extra delivery charge.Product: Well-made, Lovely colour and nice fluffy interior, fits well.
great coat at a good price...let the boy grow into it. Delivery was swift and I was kept informed with options as to when & how.
Service rating : Very quick deliveryProduct: Good quality product
Service rating : Excellent service, very reliableProduct: Super product, great value for money
Service rating : Excellent service - speedy next day delivery - brilliantProduct: Absolutely love it! Fleece lined hoody/two way zip/zip pockets - love the colour too, grey with coloured flecks. Would definitely recommend.
Service rating : Loved the free shippingProduct: Bought the same socks for my son Christmas 2013, he said they were the best socks he'd ever had, unfortunately this year the quality is nothing like as good. Much thinner material and not such a good fit.
Service rating : Everything was without problems.Product: It is OK.
I was very happy.
Order and delivery has been handled to full satisfaction. No improvement possible.
Fantastic service, prompt delivery.
Service rating : Very good, efficient and speedy delivery and kept you informed when product would be deliveredProduct: Good quality and stylish
Service rating : Very quick delivery thank you. The only thing is I received an email saying my delivery was out for despatch but I had already received it earlier that day. I had another email advising me of the name of the driver and between which times he would be with me which I thought was useful.Product: A very nice top in a lovely shade of red.
Service rating : GreatProduct: As expected, good quality
Service rating : Bench online shopping system is amazing! However, the delivery company is not! I paid for my parcel to be delivered on a Saturday and they didn't managed to do it. After complaining, they said they would deliver the next morning, and I when got home the parcel was left in front of my door. Extremely disorganized!Product: Perfect fit!
Service rating : I loved it..!! Got it fairly quickly.Product: The goods as good as expected .
Service rating : Exellent products and very quick delivery (and very convenient that you can look up online when they will be arriving at your place!)Product: really nice cardigan!
I paid 5 pounds extra for next day delivery. My order came 3 days later.
Service rating : Delivery was fast and they text to say it was being deivered. It was good that you could use Amazon log in to process your payments making it quicker and easier to payProduct: Good stylish city coats but could do with another size up or wider chest for the bigger chested ladies
Service rating : Quick delivery (next day as promised), products as described. Easy shopping.Product: Product is as described, fits perfectly.
Service rating : Excellent product, quick delivery - and free delivery too!Product: One of the best items of clothing I have ever bought, really love it.
Good outfit was a nice fit and she loved it thank you
Service rating : Very fast delivery and kept me informed re timeProduct: Love my hat and great value!
Service rating : Nice to have text confirmation of delivery trackingProduct: Looks and feels nice but yet to try
Service rating : Fast deliveryProduct: Product is very good
Service rating : Love the bench fashion and ordering on homepage was the best thing to do. All products in one place, superfast and free next day delivery. Completely satisfied.Product: Fits perfectly, good quality and I love my cosy hoodie :)
Service rating : First time purchased, good serviceProduct: Love the perfume!!!!!!!!!!!!!!!!!! Ordered 2 more, waiting for it to come though
Service rating : Great service and productsProduct: Well made and lovely and warm
Service rating : Fast efficient serviceProduct: Exactly as described
Service rating : Quick and simpleProduct: Best place for hoodies
Got the bag for hubby to take on holiday. The quality of the bag is really good and the bag got deliverd really quickly.
Service rating : Quick delivery, great product!Product: Great style, lovely colour jacket! Couldn't be happier with my purchase.