Bench Reviews

Consumer ratings of Bench

Feedback for www.bench.co.uk has been compiled from 8395 Customer Reviews

  • Feefo member since
  • 05/10/2010
  • Bench is a British born urban lifestyle brand which designs cool and distinctive products.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.bench.co.uk
25-Feb

100069080-BLGA2881PK110X

Service
Product

Service rating : Great garments, good service!
Product: Fitted a treat

No Comment
23-Feb

100069160-BMFA1339BK014

Service
Product

Service rating : good
Product: good

No Comment
23-Feb

100069129-BLRA0017X

  • Customer also reviewed:
  • 100069129-BLXA0749BNY019
Service
Product

Not happy about taking a payment when the item was out of stock still haven't received my money back

No Comment
23-Feb

100069157-BLMA0305-1WA016

  • Customer also reviewed:
  • 100069157-BLGA2882BK014
  • 100069157-BLEA3179BGY101X
Service
Product

Service rating : Excelent service orderd and delivered no fuss
Product: Lovely clothes fit perfect

No Comment
22-Feb

100068962-BLSA1606BK014

Service
Product

Service rating : quick & efficient
Product: Size was not as expected, was too big, needed to re order smaller size

No Comment
21-Feb

100069084-BMKA1464CBL063

Service
Product

Service rating : Your search engine on the website was utterly flawed, and seemed to have no idea what to do with basic database searches. If you are searching for 'blue jackets', you do not want to be shown every other item, in every conceivable colour, currently for sale. That being said, if you actually knew the name of the item you wanted, it was easy to find - and both ease of payment and delivery were excellent. I also appreciated the hefty sale discount, so keep up the good work and make it excellent by improving your search algorithm.
Product: It wasn't for me, but a gift for my brother, and he loves it - took it on a boating holiday (England in February, pretty chilly) and tested it to the max. He's chuffed with it, and therefore I am too!

Read more
No Comment
20-Feb

100069037-BMYD0443RD020-RD020-NY001

  • Customer also reviewed:
  • 100069037-BMLA0141FNY031
Service
Product

Service rating : Bit apprehensive about BENCH at first as am older than most but really comfortable products.
Thanks
Product: Exeptional quality as we older guys would expect

No Comment
19-Feb

100069023-BMKA1727GY151

Service
Product

Very efficient. Excellent service

No Comment
18-Feb

100068157-BLKA1721BU022

Service
Product

Service rating : Delivered on time
Product: Good quality as ever

No Comment
18-Feb

100068957-BMEA2551BK014

Service
Product

Service rating : Product too small, item returned.
Product: Product too small, item returned.

No Comment
18-Feb

100068952-BLVA0315BCR042

Service
Product

Service rating : I love Bench! Their products are top class and their delivery is super fast. 5 *****
Product: I ordered mittens and matching scarf and pom pom hat and they are super cosy! Perfect for these cold days. Recommended.

No Comment
17-Feb

100068934-BLKA1836NY021

Service
Product

Service rating : Website from smart phone quite difficult to use. Had to pick up from depot myself as they tried to deliver to a different address to the one on the parcel.
Product: Sizes come up really small, very warm coat, but stitching not good quality for brand.

No Comment
17-Feb

100068900-BLGA2528BPK124

Service
Product

Service rating : Great service, speedy delivery and quick returns
Product: Top looked red on website but turned out to be pink so had to return.

No Comment
17-Feb

100068940-BLEA3421BL152X

Service
Product

Service rating : quick and easy
Product: very nice product

No Comment
16-Feb

100068826-BLGA2527BPK124X

  • Customer also reviewed:
  • 100068826-BLGA2354BK014
Service
Product

Service rating : Very good
Product: Very good

No Comment
16-Feb

100068867-BLNF0037CBK014

Service
Product

Service rating : Great service, free next day delivery by DPD.
Product: Good quality, nice fit. Very happy.

No Comment
16-Feb

100068745-BLSA1583GY001X

Service
Product

Service rating : Excellent service, ordered a size too large and they gave me a credit note straight away & also reminded me that I had it :)
Product: Love the Bench range :)

No Comment
16-Feb

100068849-BLSA1577BK014

  • Customer also reviewed:
  • 100068849-BBNK0244BNY031
Service
Product

Service rating : Love the clothing I have bought lots of it. The jogging bottom i ordered for my son have not arrived....
Product: If this is the jogging bottoms I dont have them...

No Comment
15-Feb

100068846-BLKF0094BK014

  • Customer also reviewed:
  • 100068846-BLKA1848NY031
Service
Product

Service rating : The products you sell seem (as a first-time user) to be of a very high standard, although I will re-evaluate when I've been wearing the products for a while. The delivery company does not give many different options if you're out at work all day (I cannot receive parcels at work), and the depot is an hour away so delivery became a problem and they ended up leaving it in the bin (I can't imagine who signed for it as none of the neighbours were around).
Product: It's a lovely jacket although I haven't worn it yet because it is not nearly as warm as I thought it would be - this could have been made clearer on the description.

Read more
No Comment
15-Feb

100068822-BLFA1305BU022-PK110

Service
Product

Service rating : Excellent service - ordered late Sunday and arrived on Tuesday morning! No extra delivery charge.
Product: Well-made, Lovely colour and nice fluffy interior, fits well.

No Comment
15-Feb

100068809-BMKA1738BNY029

Service
Product

great coat at a good price...let the boy grow into it. Delivery was swift and I was kept informed with options as to when & how.

No Comment
15-Feb

100068841-BLGA2749BL085

Service
Product

Service rating : Very quick delivery
Product: Good quality product

No Comment
15-Feb

100068801-BMGA3378BL041

Service
Product

Service rating : Excellent service, very reliable
Product: Super product, great value for money

No Comment
14-Feb

100068561-BLFA1289GY006X

Service
Product

Service rating : Excellent service - speedy next day delivery - brilliant
Product: Absolutely love it! Fleece lined hoody/two way zip/zip pockets - love the colour too, grey with coloured flecks. Would definitely recommend.

No Comment
14-Feb

100068768-BMYD0447RBK001

Service
Product

Service rating : Loved the free shipping
Product: Bought the same socks for my son Christmas 2013, he said they were the best socks he'd ever had, unfortunately this year the quality is nothing like as good. Much thinner material and not such a good fit.

No Comment
14-Feb

100068731-BLKA1915BK014

Service
Product

Service rating : Everything was without problems.
Product: It is OK.

No Comment
14-Feb

100068729-BMXA0452BU022

  • Customer also reviewed:
  • 100068729-BMXA0455BU022
Service
Product

I was very happy.

No Comment
13-Feb

100068699-BLKA1838BK004

  • Customer also reviewed:
  • 100068699-BLKA1836BK007
Service
Product

Order and delivery has been handled to full satisfaction. No improvement possible.

No Comment
13-Feb

100068688-BLFA1289GY006X

  • Customer also reviewed:
  • 100068688-BLFA1316GY006X
  • 100068688-BLSA1593CR033X
  • etc.
Service
Product

Fantastic service, prompt delivery.

No Comment
13-Feb

100068674-BMKA1478BNY031

Service
Product

Service rating : Very good, efficient and speedy delivery and kept you informed when product would be delivered
Product: Good quality and stylish

No Comment
13-Feb

100068718-BMGA3378RD020

Service
Product

Service rating : Very quick delivery thank you. The only thing is I received an email saying my delivery was out for despatch but I had already received it earlier that day. I had another email advising me of the name of the driver and between which times he would be with me which I thought was useful.
Product: A very nice top in a lovely shade of red.

Read more
No Comment
13-Feb

100068726-BLSA1492GY006X

  • Customer also reviewed:
  • 100068726-BLSA1492BR107X-GY165
Service
Product

Service rating : Great
Product: As expected, good quality

No Comment
12-Feb

100068613-BLEA3511NY031X

  • Customer also reviewed:
  • 100068613-BLFA1279CR033X
  • 100068613-BLFA1316GY006X
  • etc.
Service
Product

Service rating : Bench online shopping system is amazing! However, the delivery company is not! I paid for my parcel to be delivered on a Saturday and they didn't managed to do it. After complaining, they said they would deliver the next morning, and I when got home the parcel was left in front of my door. Extremely disorganized!
Product: Perfect fit!

Read more
No Comment
12-Feb

100068641-BLTA0249BK014

Service
Product

Service rating : I loved it..!! Got it fairly quickly��.
Product: The goods as good as expected ��.

No Comment
12-Feb

100068656-BLFA1308BK014-GY149

Service
Product

Service rating : Exellent products and very quick delivery (and very convenient that you can look up online when they will be arriving at your place!)
Product: really nice cardigan!

No Comment
12-Feb

100068608-BMYD0445GY080X-BK001

Service
Product

I paid 5 pounds extra for next day delivery. My order came 3 days later.

No Comment
12-Feb

100068609-BLFA1319BK012X

Service
Product

Service rating : Delivery was fast and they text to say it was being deivered. It was good that you could use Amazon log in to process your payments making it quicker and easier to pay
Product: Good stylish city coats but could do with another size up or wider chest for the bigger chested ladies

Read more
No Comment
12-Feb

100068620-BLSA1590BK014

  • Customer also reviewed:
  • 100068620-BLEA0021HTQ001
Service
Product

Service rating : Quick delivery (next day as promised), products as described. Easy shopping.
Product: Product is as described, fits perfectly.

No Comment
12-Feb

100068633-BLEA3502CR042

Service
Product

Service rating : Excellent product, quick delivery - and free delivery too!
Product: One of the best items of clothing I have ever bought, really love it.

No Comment
12-Feb

100068622-BLEA3461GY001X

Service
Product

Good outfit was a nice fit and she loved it thank you

No Comment
11-Feb

100068558-BLWA0388GY106

Service
Product

Service rating : Very fast delivery and kept me informed re time
Product: Love my hat and great value!

No Comment
11-Feb

100068601-BMYD0450BNY001

Service
Product

Service rating : Nice to have text confirmation of delivery tracking
Product: Looks and feels nice but yet to try

No Comment
11-Feb

100068572-BMGA3367GY101X

  • Customer also reviewed:
  • 100068572-BMGA3343BL137
Service
Product

Service rating : Fast delivery
Product: Product is very good

No Comment
11-Feb

100068554-BLEA3505CR042

Service
Product

Service rating : Love the bench fashion and ordering on homepage was the best thing to do. All products in one place, superfast and free next day delivery. Completely satisfied.
Product: Fits perfectly, good quality and I love my cosy hoodie :)

No Comment
11-Feb-2015

100068575-BLRA0017X

Service
Product

Service rating : First time purchased, good service
Product: Love the perfume!!!!!!!!!!!!!!!!!! Ordered 2 more, waiting for it to come though

No Comment
10-Feb-2015

100068523-BLFA1181GY155X

Service
Product

Service rating : Great service and products
Product: Well made and lovely and warm

No Comment
10-Feb-2015

100068512-BLVA0332BNY021

Service
Product

Service rating : Fast efficient service
Product: Exactly as described

No Comment
10-Feb-2015

100068490-BLEA3484GY155X

  • Customer also reviewed:
  • 100068490-BLEA3511NY031X
Service
Product

Service rating : Quick and simple
Product: Best place for hoodies

No Comment
10-Feb-2015

100068469-BMXA0701GY046

Service
Product

Got the bag for hubby to take on holiday. The quality of the bag is really good and the bag got deliverd really quickly.

No Comment
10-Feb-2015

100068537-BLKA1868RD029

Service
Product

Service rating : Quick delivery, great product!
Product: Great style, lovely colour jacket! Couldn't be happier with my purchase.

No Comment