Bench Reviews

Consumer ratings of Bench

Feedback for www.bench.co.uk has been compiled from 8269 Customer Reviews

  • Feefo member since
  • 05/10/2010
  • Bench is a British born urban lifestyle brand which designs cool and distinctive products.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.bench.co.uk
2 Hour(s) ago

100067490-BLFF0006CR042

  • Customer also reviewed:
  • 100067490-BLEA3519BK014
  • 100067490-BLEA3511PK110X
Service
Product

Service rating : Just Add deliverys to Israel please!
Product: Love the hoodie

No Comment
7 Hour(s) ago

100067347-BMKF0076KH029

  • Customer also reviewed:
  • 100067347-BMLA0143HNY031
  • 100067347-BMWA0514BBK012X
  • etc.
Service
Product

Great, simple, fast, efficient and great clothes!

No Comment
12 Hour(s) ago

100067463-BLKA1915BK014

Service
Product

Service rating : I was pleased with the quick service I received,from ordering to returning items.
Product: I am pleased with the product I got,and the quality was just what I was looking for.

No Comment
12 Hour(s) ago

100067500-BGKK0314PK069

  • Customer also reviewed:
  • 100067500-BGEK0392NY019
Service
Product

Service rating : good site - good prices in the sale
Product: perfect for my nieces school ski trip

No Comment
13 Hour(s) ago

100067504-BLEA3519NY019

Service
Product

Service rating : Bench does not use collect plus to enable free returns. This will discourage me from ordering online in future.
Product: The fleece did not fit well but otherwise was as described.

No Comment
13 Hour(s) ago

100067479-BLGA2608BBK014

Service
Product

Service rating : good delivery and good information. Kept me informed every step of the way.
Product: good fit.

No Comment
26 Hour(s) ago

100065518-BLXA0793KH016

  • Customer also reviewed:
  • 100065518-BLWA0388BK014
Service
Product

Service rating : Free next day delivery is wonderful. Though had to pay for returns, perhaps free 1st class delivery AND free returns would be better...
Product: Nice bag, however, the website does not list dimensions so had to purchase on the off-chance. Turned out it was too big and I had to pay to return it.

Read more
No Comment
27-Jan

100067337-BLKA1874GY149

Service
Product

Service rating : Fantastic customer service, couldn't ask for more!
Product: Love my new parks, it's so warm and a great fit. Had so many compliments and I've only worn it a few times!

No Comment
27-Jan

100067295-BLKA1912GY035

Service
Product

Great service

No Comment
27-Jan

100067343-BMGA3358WH001

  • Customer also reviewed:
  • 100067343-BMGA3492BL088
Service
Product

Service rating : God website good shopping experience
Product: Good quality

No Comment
27-Jan

100067285-BLKF0091BK014

Service
Product

Service rating : Website was easy to use and delivery was fast.
Product: good quality

No Comment
27-Jan

100067267-BLZA0104BK014

  • Customer also reviewed:
  • 100067267-BMWA0539BNY021
Service
Product

Fantastic item, fast delivery and great price

No Comment
27-Jan

100067250-BMEA2551BL041

  • Customer also reviewed:
  • 100067250-BMGA3367BK014
Service
Product

Service rating : Excellent service
Product: Great quality and fit

No Comment
27-Jan

100067269-BLMA0308-1WA017

  • Customer also reviewed:
  • 100067269-BLXA0794KH016
Service
Product

Service rating : Great service great clothes
Product: Lovely

No Comment
27-Jan

100067342-BLKA1836NY021

  • Customer also reviewed:
  • 100067342-BLKA1830PK124
Service
Product

Service rating : good delivery good sale
Product: very warm, maybe a bit too warm for where I live

No Comment
27-Jan

100067293-BLSA1590BK014

Service
Product

Service rating : order done on the 20th at 13:33, it supposed to be next day delivery, i needed the item for the 21st as birthday present. email sent from transporter informing about delivery on the 22nd, text message informing driver Paul will deliver the order 8:51-9:51. nobody came till 10:30. i would like to receive commercial gesture or discount for next order. you should change transporter. it is not the first time DPD is not delivering on time, but i made an order with Bench, not DPD.

NB. i would like to see the signature on receipt, it is definitely not mine. luckily i got my order this time.
Product: i like the brand and i was never disappointed by the quality.

Read more
No Comment
26-Jan

100066793-BLEA3179BGY101X

Service
Product

Service rating : Timely and excellent customer service and delivery
Product: Quality matched with price

No Comment
21-Jan

100066725-BLEA0021BK014-GY165

Service
Product

Order placed on 14th January and no delivery yet as of 21st January.

No Comment
21-Jan

100066789-BLEA3532CR008

Service
Product

Service rating : Very fast delivery! Happy customer :)
Product: Very warm! No extra layers needed!

No Comment
21-Jan

100066767-BLSA1583NY031X

Service
Product

Service rating : Fast delivery . informed of every step of the way to me.
Product: Good quality as discribed

No Comment
21-Jan

100066759-BLKA1828PK124

  • Customer also reviewed:
  • 100066759-BLEA3480GY155X
Service
Product

The service was excellent, quick and everything was very good packed.

No Comment
21-Jan

100066744-BMEA2315CBU025

  • Customer also reviewed:
  • 100066744-BMGA3359GY001X
Service
Product

Service rating : Really impressed by your service
Product: Bench always are excellent products.

No Comment
21-Jan

100066783-BLEA3488BK014

  • Customer also reviewed:
  • 100066783-BLEA3519NY019
Service
Product

Service rating : In terms of what? Quality of product, speed of delivery, ethical standards? Poor questionnaire?
Product: And I know which number that is? Sorry poor questionnaire again.

No Comment
21-Jan

100066720-BGEK0389PK127X

Service
Product

Service rating : Excellent, quick service. Always kept up to date with delivery and arrived with in the time estimated.
Product: Sizes come up small so I had to exchange for a bigger size. This is maybe because they are fitted shapley jumpers though.

No Comment
21-Jan

100066755-BMEA2492BL088

Service
Product

First class service, provided updates and delivered promptly.

No Comment
21-Jan

100066756-BMKA1464CBL063

  • Customer also reviewed:
  • 100066756-BMWA0529BL088
Service
Product

Nice coat this is my 3rd bench coat nice and warm for the cold and a good fit

No Comment
20-Jan

100065986-BMUA0089GY149-OR007

Service
Product

Perfect service, come on time, delivery man was very polite

No Comment
19-Jan

100066402-BLSA1590BK014

  • Customer also reviewed:
  • 100066402-BLGA2532COR045X
Service
Product

I really like your delivery guy! ;)

No Comment
19-Jan

100066418-BMXA0777GY149

Service
Product

Fantastic product, and a great price many thanks

No Comment
19-Jan

100066388-BLSA1575GY001X

  • Customer also reviewed:
  • 100066388-BLGA2530BK014
  • 100066388-BLWA0392GY155X
Service
Product

Free returns via pick up point would be a great improvement.

No Comment
18-Jan

100066463-BLSA1583GY006X

Service
Product

Service rating : Good quick service - thank you
Product: Birthday present so hope it will be received well?

No Comment
18-Jan

100066489-BLEA3487GY006X

  • Customer also reviewed:
  • 100066489-BLGA2909GY149
  • 100066489-BLGA2528BPK124
Service
Product

Service rating : Always loved Bench clothes and products and online shopping with them is easy and fun.
Product: Really pleased with everything on my order.

No Comment
18-Jan

100066459-BLKA1915BK014

Service
Product

Service rating : product arrived promptly and well packaged. only gripe was I had to pay to send it back , when it didnt fit.
Product: sizes are a little on the neat size, or i ate tooo many chocolates at xmas, sent back as it did not fit.

No Comment
18-Jan

100066512-BLKA1868BK014

Service
Product
Latest
Service
Product

Service rating : Fast delivery
Product: Lightweight but warm very pleased

18-Jan-2015
Good quality

Read more
No Comment
18-Jan

100066446-BLSA1588NY036X

  • Customer also reviewed:
  • 100066446-BLSA1492BR107X-GY165
Service
Product

Service rating : Never any problems prompt delivery fantastic quality clothing an great prices
Product: Well comfy flattering for figure

No Comment
18-Jan

100066471-BLFA1282BK012X

  • Customer also reviewed:
  • 100066471-BMLA0143HKH033
  • 100066471-BMGA3367GY101X
Service
Product

Service rating : My order arrived very promptly. I really like that you can use Amazon as a payment method making it quick and easy to checkout.
Product: Loved my new jumper and received lots of compliments when worn to work the following day.

No Comment
18-Jan

100066415-BMXA0454BK001-GY159

Service
Product

Service rating : very good service. Arrived next day
Product: Messenger bag is very good quality, padded with a zip pocket also inside.

No Comment
18-Jan

100065461-BLFA1281PK124

  • Customer also reviewed:
  • 100065461-BLFA1282BK012X
Service
Product

Service rating : really like Bench and their range of clothes, very much to my taste in terms of styles and good quality
Product: great jumper

No Comment
18-Jan

100066408-BLKA1722BBU022

Service
Product

Service rating : Fast delivery
Product: Jacket was beautiful but I couldn't lift arms up and really small fit from the other bench jackets I've had before was gutted to send back

No Comment
18-Jan

100066361-BLEA3524NY021

  • Customer also reviewed:
  • 100066361-BLEF0075BK014X
  • 100066361-BLSA1588GY006X
  • etc.
Service
Product

Service rating : did not have bad experiences
Product: did not have bad experiences

No Comment
18-Jan

100066407-BLSA1582BK014

Service
Product

Service rating : Generally, I've always rated Bench clothes & used to and just to buy them when we had a shop in my nearest city that stocked Bench. I would, however, reconsider buying directly from Bench again as free returns aren't offered. Delivery was very prompt.
Product: Unfortunately, the dress didn't fit me. Previous xs Bench dresses I've had have fitted me perfectly & have been very flattering, but this one swamped me & didn't feel like a true xs.

Read more
No Comment
18-Jan

100066411-BLGA2528BNY031

  • Customer also reviewed:
  • 100066411-BLGA2527BBK014X
Service
Product

Service rating : Excellent as always, thank you
Product: Fantastic top, thanks

No Comment
18-Jan

100066509-BMKF0076KH029

Service
Product

Service rating : Quick delivery
Product: Delighted with jacket, thank you.

No Comment
18-Jan

100066432-BMGA3367GY101X

  • Customer also reviewed:
  • 100066432-BMGA2131YW061
  • 100066432-BMGA3331KH029
Service
Product

Service rating : Very happy
Product: Very happy

No Comment
18-Jan

100066439-BMAA1163BL041

  • Customer also reviewed:
  • 100066439-BMAA1161BL041
  • 100066439-BMAA1163WH001
  • etc.
Service
Product

Service rating : Great clothes - arrived in two deliveries due to packing error. Happy overall
Product: Super quality

No Comment
18-Jan

100066425-BLKA1845NY031

Service
Product

Service rating : will use again & can recommend.
Product: Lovely jacket but sizing on the small side particularly across shoulders.

No Comment
18-Jan

100066391-BMKA1761BK014

Service
Product

Service rating : Everything came in time and everything perfect condition. Fitted person perfectly. ��
Product: Amazing product. Quality number one

No Comment
18-Jan

100066356-BBFK0115GY149

  • Customer also reviewed:
  • 100066356-BBGK0663NY021
  • 100066356-BBGK0527BL063
Service
Product

Service rating : Very easy to navigate website. Easy to order. Quick delivery
Product: Good product quality.

No Comment
18-Jan

100066493-BLFA1279CR033X

Service
Product

I love bench I would recommend bench to all my friends n family I just wish jeans and shorts were a little bit cheaper

No Comment
16-Jan

100065939-BMGA3400BK012X

  • Customer also reviewed:
  • 100065939-BMGA3343BK014
  • 100065939-BMGA3396BU026
Service
Product

Service rating : easy order and deliver. No issues.
Product: good for the price paid.

No Comment