Bench Reviews

Consumer ratings of Bench

Feedback for www.bench.co.uk has been compiled from 7990 Customer Reviews

  • Feefo member since
  • 05/10/2010
  • Bench is a British born urban lifestyle brand which designs cool and distinctive products.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.bench.co.uk
17 Hour(s) ago

100060450-BMFA1272BK014

  • Customer also reviewed:
  • 100060450-BMEA2431GY001X
  • 100060450-BMGA2945GY001X-BL012
  • etc.
Service
Product

Excellent swift service. Website very easy to use and navigate your way around. Thank you

No Comment
26 Hour(s) ago

100060444-BLFA1131BGY006X

Service
Product

Service rating : Excellent prompt service
Product: Impressed with the quality of the product and a good fit. Highly recommend this jacket.

No Comment
43 Hour(s) ago

100060351-BMAA1154DBK001

Service
Product

Excellent

No Comment
30-Oct

100060414-BLFA1268GY155X

Service
Product

Service rating : Perfect
Product: Very happy

No Comment
30-Oct

100060443-BLKA1838BK014

Service
Product

Service rating : Good customer services. Quick response to ny email about whether there was somewhere local I could try a coat on, and offered freepost returns as there wasn't a shop so might need to return it due to not fitting.
Product: Really nice coat but a much tighter fit than another bench coat I have in the same size and similar style so had to return it.

Read more
No Comment
30-Oct

100060407-BLGA2749BL085

Service
Product

Service rating : Good quality and price
Product: As described on website

No Comment
28-Oct

100060250-BLKA1835KH033

Service
Product

Service rating : Great quick service super fast delivery
Product: Love this coat!!! So warm nice big hood, not something really tight to my head. This will definitely keep me warm this winter

No Comment
27-Oct

100060312-BMKF0087BK014

  • Customer also reviewed:
  • 100060312-BMKA1717BK014
  • 100060312-BMGA3367BK014
Service
Product

Service rating : Excellent
Product: Excellent

No Comment
27-Oct

100059850-BLKA1841NY031

Service
Product

Service rating : You need to revise chosen courier company. Failed to deliver three times and I wasted a large amount of time describing delivery route for them to ignore me. I even gave my telephone number on three occasions. Very disappointed.
Product: Fine, zip quite stiff.

No Comment
27-Oct

100060333-BMED0007BL148

  • Customer also reviewed:
  • 100060333-BMGA3208BK014X
  • 100060333-BMGA3208BL030X
  • etc.
Service
Product

prompt response and delivery

No Comment
27-Oct

100060194-BMFA1131NY031

  • Customer also reviewed:
  • 100060194-BMED0007GY048X
Service
Product

Service rating : The service is really nice
Product: The products are similar than the products in the web

No Comment
27-Oct

100060303-BMGA3364BL063

  • Customer also reviewed:
  • 100060303-BMED0143BU001
Service
Product

Nice production about your choice of carrier.
Who failed to deliver despite sending me umpteen texts and emails
Couldn't be bothered to call me despite obviously having my mobile number
Then when They did to make the delivery forgot to put it in the agreed place and then couldn't remember where they had put it
And then try telling me it
Only know after about an hour on the telephone was able to find the package
Left outside in the rain
But I don't suppose anybody cares
Especially DPD
The parcels are present and of course arrived late

Read more
No Comment
26-Oct

100060282-BMFA1345BK014

Service
Product

Service rating : Delivered when they said they would as per my instructions.
Product: Looks good however a present for my son.

No Comment
26-Oct

100060281-BLMA0308-1WA017

Service
Product

Service rating : great communication
Product: lovemy jeans

No Comment
24-Oct

100060203-BLGA2528BNY031

Service
Product

Service rating : Was awesome! pretty products great service!
Product: Fits like and dream I will be buying another!

No Comment
24-Oct

100060236-BMEA2306GY001X

  • Customer also reviewed:
  • 100060236-BMEA2306GY025
Service
Product

Service rating : Order processed quickly and delivered quickly. Great communication regarding step by step delivery process. Delivered on time as stated.
Product: High quality item, although sizes are quite small. Need one size up from normal

No Comment
23-Oct

100060223-BMEA2521GY046X

Service
Product

Service rating : Excellent service, kept me updated all the way and DPD were great.
Product: Jumper was lovely but a little on the snug side (Judry in L) so had to send back for an exchange to XL.

No Comment
23-Oct

100060212-BLSA1583NY031X

  • Customer also reviewed:
  • 100060212-BLDA0987GY006X
Service
Product

Service rating : Very pleased with how quick this item got to me
Product: Very please with this item

No Comment
23-Oct

100060214-BMEA2424GY046

Service
Product

Service rating : I Was very pleased with my item and price and very pleased with delivery thanks
Product: Was very nice and a good price thanks

No Comment
22-Oct

100060180-BMWF0015BK014

Service
Product

Service rating : Excellent delivery, great communication and good condition of the product
Product: Really nice and comfy

No Comment
21-Oct

100060149-BLEA3511GY006X

Service
Product

Service rating : Fantastic service and delivery.
Product: Fabulous product

No Comment
21-Oct

100060126-BMGA3348BK014

Service
Product

great i rate 8/8 arrived quickly

No Comment
21-Oct

100060115-BMEA2315BGY001X

  • Customer also reviewed:
  • 100060115-BMGA2945KH033
  • 100060115-BMGA3112CR042X-GY046
Service
Product

Quick delivery

No Comment
20-Oct

100060131-BBKK0327BK014

Service
Product

Service rating : A really fast service and was happy that I was able to track my parcel. I was looking for a telephone number on the website but couldn't find one,it made me think it was a fake website and so made thorough checks on the site before ordering.
Product: Bought the jacket for my son, he loves it and the quality is excellent. I purchased the next size up for him as I find bench clothing on the small side, and it fits him fine.

Read more
No Comment
20-Oct

100060120-BMYD0404BL114X-GY081X-NY001

  • Customer also reviewed:
  • 100060120-BMED0141BU001
  • 100060120-BMYD0432RBK001
Service
Product

Service rating : Fast delivery
Product: Xmas pressies

No Comment
20-Oct

100060112-BBKK0318NY021

Service
Product

Service rating : Good range of clothes, reasonable prices.
Product: I thought the sizes came up small, my son is always bang on his size according to age but the coat we ordered was way too small. I returned it with a request for the larger size but have just received an email saying I will get a full refund? Dissapointed.

Read more
No Comment
20-Oct

100060106-BBKK0330BK014

Service
Product

Service rating : Excellent service. Very impressive. Item arrived the following morning. Trackable all the way through the process.
Product: Excellent product. Unfortunately the centre of the hat has a little bit that sticks out like a cap, which I didn't like. This was not shown in any of the pictures on the website. Had I known I would have chosen a different one. Other than that, very warm and comfy jacket.

Read more
No Comment
20-Oct

100060114-BLKA1836BK007

  • Customer also reviewed:
  • 100060114-BMEA2509NY029X
  • 100060114-BMEA2497BU025
Service
Product

Service rating : Brilliant
Product: Comfy and warm

No Comment
18-Oct

100060054-BLKA1835BK014

Service
Product

Service rating : *****
Product: .*****

No Comment
18-Oct

100060049-BMKA1745BK014

Service
Product

Service rating : Excellent service.
Product: Brilliant coat.

No Comment
18-Oct

100060060-BLSA1577BK014

Service
Product

Service rating : Lovely quick service , packaged well and site easy to use
Product: I went to bench to look for this but hadn't got my size and summer stock gone , struggle to find holiday clothes in October but plenty people go away all year through. Was so pleased that thus item was online and willing to pay more as store was 20.00 but hadn't my size. Fits lovely thank you for a wonderful product and service.

Read more
No Comment
17-Oct

100060008-BLKA1790IN036

Service
Product

Service rating : Fabulous. Knew exactly when to expect it.
Product: Better than I expected; my granddaughter will love it, she's very picky!! Thanks Bench

No Comment
17-Oct

100060005-BMYD0404BL114X-GY081X-NY001

Service
Product

Service rating : Ordered the product and it came quickly with good communication via texts and emails all the way through. Easy & trouble free!!
Product: Had product before..that's why my son wanted them again. They are just the size they say so if you are bordering on the next size up you should go for the larger size though.

Read more
No Comment
17-Oct

100060003-BMGA3216GY001X

Service
Product

Service rating : Was very good service
Product: Looks fine just hope it fits its a present

No Comment
16-Oct

100059970-BBKK0320NY021

Service
Product

Service rating : Excellent product and fast delivery
Product: Excellent product

No Comment
16-Oct

100059943-BLFD1040BK001

  • Customer also reviewed:
  • 100059943-BLFA1268GY155X
  • 100059943-BLFA1269BK014
  • etc.
Service
Product

very impressed, very quick too

No Comment
16-Oct

100059964-BLKA1915BK014

Service
Product

Service rating : Good service, easy to use website
Product: Would be excellwnt, but doesn't have a drawstring on the hood

No Comment
15-Oct

100059781-BMGA2945GY001X-BL012

  • Customer also reviewed:
  • 100059781-BMXA0702NY031
Service
Product

Service rating : Good service
Product: Good product

No Comment
15-Oct

100059972-BMKA1728BU025

Service
Product

Delivery on time

No Comment
15-Oct

100059969-BMYD0380RD020

Service
Product

Very pleased with the speed of delivery

No Comment
14-Oct-2014

100059926-BMYD0432RBK001

Service
Product

Service rating : very poor service for dispatching the product on time
Product: i ordered my socks 07/07/2014. but i haven't get it yet after a week. so poor service.

Read more


I have checked the system and your order was actually cancelled on the 7th of October, it appears that there was an issue with your Amazon payment, and you should have received an email about it at the time?

Kind regards
Bench

e: customercare@shop.bench.co.uk

t: 0161 276 3901
w: shop.bench.co.uk
14-Oct-2014

100059862-BMKA1464CBL063

Service
Product

Service rating : Extrenely fast delivery.
Product: Great price for a great product.

No Comment
14-Oct-2014

100059903-BLKA1722BBK014

Service
Product

Just wish sizes 18 were available too, as after having a baby the coat was a little tight. Other than that I love bench clothing :)

No Comment
14-Oct-2014

100059738-BMEA2297BK001

  • Customer also reviewed:
  • 100059738-BMED0007GY048X
Service
Product

Service rating : products arrived on time, easy payment through Amazon account
Product: very good quality and price especially when bought on sale

No Comment
14-Oct-2014

100059734-BMED0143GY080X

  • Customer also reviewed:
  • 100059734-BMGA3303WH001
  • 100059734-BMED0007GY048X
Service
Product

Ordered and received really quick easy internet ordering very impressed

No Comment
14-Oct-2014

100059917-BLFA1305BK014-GY149

Service
Product

Service rating : very good service.easy to follow ordering instructions
Product: the fleece jacket I bought is really lovely. Nice feminine shape and very warm. Would highly recommend.

No Comment
13-Oct-2014

100059853-BLGA2882BK014

Service
Product

Service rating : Excellent service - arrived next day with free delivery!
Product: Really liked the product.

No Comment
13-Oct-2014

100059861-BMKF0035BK014

Service
Product

Service rating : Great service, fast delivery. Very pleased :-)
Product: Great jacket, brought as present for my brother & he loved it.

No Comment
12-Oct-2014

100059787-BLGA2864BK014

Service
Product

Service rating : Excellent service love Dpd delivery service let you no when they will deliver to the hour other couriers should take note.
Product: Nice item

No Comment
12-Oct-2014

100059829-BBKK0326KH044

  • Customer also reviewed:
  • 100059829-BBKK0330NY031
  • 100059829-BBKK0327BK014
Service
Product

Service rating : efficient service
Product: very good product

No Comment