Bench Reviews

Consumer ratings of Bench

Feedback for www.bench.co.uk has been compiled from 8572 Customer Reviews

  • Feefo member since
  • 05/10/2010
  • Bench is a British born urban lifestyle brand which designs cool and distinctive products.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.bench.co.uk
54 Minute(s) ago

100071895-BMNA1236DGY102

Service
Product

Service rating : arrived as stated no problems
Product: good quality as described

No Comment
6 Hour(s) ago

100071872-BLFA1309BU022-PK110

  • Customer also reviewed:
  • 100071872-BLFA1223BBK012X-GY149
Service
Product

Service rating : Fast delivery, excellent site
Product: Gorgeous jacket_good fit ,very smart

No Comment
8 Hour(s) ago

100071936-BLEA0021BU022

Service
Product

Service rating : Fast service loved the delivery.
Product: Bench clothing fits me really well excellent quality of all my clothes.

No Comment
23 Hour(s) ago

100071882-BMRA0029X

Service
Product

ease of ordering and prompt delivery, many thanks

No Comment
24 Hour(s) ago

100071908-BGKK0316NY019

Service
Product

Service rating : Excellent service, delivery was also excellent, tracked my parcel all the way to make sure I was home for delivery. A++++
Product: Lovely jacket, grand-daughter is thrilled with it. Many thanks

No Comment
25 Hour(s) ago

100071923-BMGA3505BL094X

Service
Product

Service rating : Please note there is no free returns. Even the smallest ebay trader often gives free returns. Very bad customer service not to give free returns. You need to be clear on your website, I would not have made any purchase from you if you had been clear that I must pay to return an item
Product: Good item, good quality

Read more
No Comment
28 Hour(s) ago

100071926-BLKA1800BBK014

Service
Product

Service rating : Really easy to order and item was delivered super fast.
Product: I am a UK10-12 ordered a large and it is very fitted in the body so I would suggest ordering a size bigger than you would generally wear. However due to ordering a size bigger the arm are really long!

No Comment
47 Hour(s) ago

100071877-BLEA3488BK014

Service
Product

Service rating : Fast 3 day delivery with texts telling me when it was being delivered.
Product: Lovely warm jacket coat with thumb hole sleeves and high collar great for next winter, bought at a good sale price.

No Comment
25-May

100071870-BLEA3577BK014X

  • Customer also reviewed:
  • 100071870-BLEA3536BK014
  • 100071870-BLEA3478BK014
  • etc.
Service
Product

But website is a bit clunky and not all info was available on it, I had to contact customer services

No Comment
24-May

100071773-BMKF0087BK014

  • Customer also reviewed:
  • 100071773-BMMA0232-15WA016
  • 100071773-BMUA0089BK014-GY046
Service
Product

A little longer than I thought..

No Comment
24-May

100071841-BMGA3300WH001

Service
Product

Service rating : Great product, great delivery, great price.
Product: Great product, great delivery, great price.

No Comment
24-May

100071845-BLFA1317CR033X

Service
Product

Love bench clothes

No Comment
23-May

100071802-BMEA2497BU025

Service
Product

Service rating : Good product and quick efficient free delivery.
Product: Good hoodie.

No Comment
22-May

100071810-BLXA0807BK014

Service
Product

Service rating : Very fast efficient service
Product: Although the bag looks fabulous it has a disgusting smell of fish I have tried to get rid of it but it is still there, I am hoping with time it will go

No Comment
21-May

100071079-BLGA2962BK014

  • Customer also reviewed:
  • 100071079-BLGF0113WH001
Service
Product

Service rating : easy to order, super fast delivery and very happy with the product
Product: Ordered three - as one was faulty and was unsure on size. Very happy with fast service and refund.

No Comment
19-May

100071001-BLMA0308-1WA017

Service
Product

Service rating : easy transaction
Product: Good

No Comment
18-May

100071715-BLEA3507GY008X

Service
Product

Service rating : Very swift delivery.
Product: Good quality product, v warm

No Comment
18-May

100071688-BLSA1580GY006X

  • Customer also reviewed:
  • 100071688-BLGA2532CSK048X
Service
Product

Service rating : Excellent products.
Product: Very good condition. The same as expected. Size too. I'm really enjoy. Thank you.

No Comment
18-May

100071692-BLGA2871BK014

Service
Product

Service rating : Great service and efficient
Product: Lovely product

No Comment
17-May

100071551-BLMA0253-13WA018

  • Customer also reviewed:
  • 100071551-BLKD1613BK001
  • 100071551-BBNK0243KH044
Service
Product

I have to say an Excellent service!

No Comment
17-May

100071555-BLFA1332NY031

Service
Product

Service rating : quick delivery, excellent fit
Product: Fits perfectly, lovely colour

No Comment
16-May

100071653-BLFA1319BK012X

Service
Product

Service rating : Excellent service. Thank you.
Product: As usual - bench has delivered on both quality and price.

No Comment
14-May

100071581-BMFA1312GY001X

Service
Product

All very good except web site is slow and clunky.

Read more


Thank you for taking the time to provide feedback. We are constantly looking to improve our Customer Service experience and an improved website is planned for the coming months.

We hope this doesn't deter you from shopping with us.

Best, Adam

e: customercare@shop.bench.co.uk
w: shop.bench.co.uk
13-May

100071528-BMGD1606BL039

  • Customer also reviewed:
  • 100071528-BMGA3208BK014X
Service
Product

I ordered 2 items paid for them then got email saying 1 of items was out of stock so I sent email back asking if there was any t shirt for similar price to which I didn't even get a reply. That's poor in my book especially as the product went through and I paid for te item.

Read more


Thank you for shopping with Bench.

Unfortunately the Fran T-shirt that you ordered was out of stock and therefore we refunded you.

We apologise for any inconvenience caused and hope this does not deter you from shopping with us again.

Unfortunately if you replied to our automated email we will never have received your mail, and that will be why you didn't receive a response from us.

Kind Regards
Bench

e: customercare@shop.bench.co.uk

t: 0161 276 3901
w: shop.bench.co.uk
13-May

100071556-BLEA0021GY149

Service
Product

Service rating : Fast excelent service thanks
Product: Love it

No Comment
13-May

100071540-BLGF0056WH001

  • Customer also reviewed:
  • 100071540-BLGF0063WH001
Service
Product

Service rating : Good as always just a shame they got rid of the shops
Product: Good

No Comment
12-May

100071486-BLEA3395BGY149

Service
Product

Service rating : super fast shipping
Product: liked the product but the sleeves are very long

No Comment
12-May

100071535-BMFA1352BK014

Service
Product

Service rating : Fast and efficient service with constant updates about delivery
Product: The last bench jumper I bought in xxl was a good fit and this time my new jumper was very big and led me to returning it for smaller size

No Comment
12-May

100071517-BMMA0232-15WA016

Service
Product

Service rating : Next day delivery amazing
Product: Bench jeans are very good quality with extremely nice design features

No Comment
11-May

100071483-BBKK0338BK014

Service
Product

Service rating : Excellent delivery service.
Product: Great fit and styling, also great functional features. A successful birthday present for my son! Thank you Bench!

No Comment
11-May

100071485-BMKA1728BU025

  • Customer also reviewed:
  • 100071485-BMKA1713BK014
Service
Product

Service rating : Easy to use and well laid out website. Online order tracking and accurate delivery slots a great feature.
Product: Excellent fit and quality.

No Comment
11-May

100071501-BLEA3422GY008X

  • Customer also reviewed:
  • 100071501-BLXA0790BK014
Service
Product

Service rating : Good company
Product: Excellent condition

No Comment
10-May

100071372-BMEA2584BK014

Service
Product

Service rating : Great as always
Product: I always buy the same product twice, the reason is that these hoodies with thumb holes in them go out of stock very quickly especially certain sizes.

No Comment
10-May

100071465-BLXA0819BK014

  • Customer also reviewed:
  • 100071465-BLGA2973BK014X
Service
Product

Brilliant that they are able to give a 1 hour slot for delivery.

No Comment
10-May

100071481-BMXA0711BR113

  • Customer also reviewed:
  • 100071481-BMNA1274BGY101X
Service
Product

Always fast delivery and amazing feedback about where your order is and when it will be delivered

No Comment
10-May

100071454-BLXA0807BK014

Service
Product

Service rating : The only negative feedback I have is for the delivery. My bag was returned to the depot presumably because there was no house number. Noboy tried to call me. I had requested delivery to my workplace. When I went into my account to check the address the company name was clearly there, however, it does not appear along with the delivery address on the label. Why? I ended up requesting another delivery date and my bag was delivered 2 days later.
Product: The bag smelt very fishy when the plastic bag was opened. The smell faded after a while and it's fine now.

Read more
No Comment
10-May

100071444-BLFA1341BK014

Service
Product

Service rating : Quick & free delivery. 20 % discount code was a bonus.
Product: Love it - really stylish & comfortable. Great in summer with jeans or a dress.

No Comment
10-May

100071445-BMUA0124BK014

Service
Product

Service rating : Quick delivery and goods as described, well wrapped and uncomplicated feedback notices with regard to scheduling of delivery.
Product: I've been impressed with the quality of the products I've bought recently, especially since they were both purchased in a discounted sale of some form. I also like the originality of the design of the coat and belt I received.

Read more
No Comment
10-May

100071458-BLEF0078PU059

  • Customer also reviewed:
  • 100071458-BGEK0366BPK127
Service
Product

Service rating : Delived next day. Kept upto date with text messages can have a choice of where and when to leave parcel if not in
Product: Excellent quality of item, lovely colour

No Comment
10-May

100071415-BMAA1193CSK008

  • Customer also reviewed:
  • 100071415-BMGA3331BGY101X
Service
Product

Delivery was good and query was answered in acceptable time.

No Comment
10-May

100071438-BLGA2880BK012X

  • Customer also reviewed:
  • 100071438-BLGA2827NY031
Service
Product

Service rating : Very happy with items would shop there again
Product: Very happy would go back there again

No Comment
09-May-2015

100071400-BLGA2948WH001

Service
Product

I love love love my new bench shirt. It is so well made, sits perfectly on my frame, I've worn it everyday since its prompt arrival. Am currently lookin to buy another. Well done Bench

No Comment
09-May-2015

100071328-BBEK0435BK014

Service
Product
Latest
Service
Product

Service rating : Brilliant delivery
Product: I loved the item

09-May-2015
It is a really good brand

Read more
No Comment
09-May-2015

100071345-BMGF0111WH001

  • Customer also reviewed:
  • 100071345-BMGA3471WH001
Service
Product

Service rating : Very quick and reliable and informative
Product: Just as described

No Comment
09-May-2015

100071368-BLNA1424GY001X

Service
Product

Service rating : Service was quick and good.
Product: Lovely jogging bottoms really pleased with the, ideal for the summer.

No Comment
08-May-2015

100071315-BLGA2974SK008

  • Customer also reviewed:
  • 100071315-BLGA2936WH001
Service
Product

Service rating : Easy ordering system/prompt delivery
Product: Both products very good value, comfortable easy wearing

No Comment
08-May-2015

100071307-BMRA0014WBX

Service
Product

Service rating : Ordering was smooth and delivery on time
Product: This was a re-order for gents eau d'cologne which I like

No Comment
08-May-2015

100071312-BMKA1610GY159

Service
Product

Service rating : Outstanding service. Dispatched and delivered exceedingly quick, very good communication throughout.
Product: I really like the coat, however this is my second one, had to get a refund on the 1st due to the zip breaking after just 2 months and unfortunately this one doesn't fill me with confidence either...have to wait and see

Read more
No Comment
08-May-2015

100071324-BLKA1910BWH001

Service
Product

Service rating : Great service. Updated about delivery.
Product: Very light material for Spring!

No Comment
07-May-2015

100071250-BLBF0033CBK014

Service
Product

Service rating : nice and quick and there website is easy to use
Product: my and the wife just love them

No Comment