Bench Reviews

Consumer ratings of Bench

Feedback for www.bench.co.uk has been compiled from 7864 Customer Reviews

  • Feefo member since
  • 05/10/2010
  • Bench is a British born urban lifestyle brand which designs cool and distinctive products.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.bench.co.uk
7 Hour(s) ago

100058726-BLSD1042DGR173

Service
Product

Service rating : product arrived in perfect condition, fast delivery. Great that I can pay through my Amazon account.
Product: Lovely dress - I'm a size 12 and fairly big busted so ordered a medium which fits comfortably with some room to spare although probably could have got away with the smaller size if I wanted a slightly tighter fit. Happy with item.

Read more
No Comment
10 Hour(s) ago

100058714-BLFA1131BGY006X

  • Customer also reviewed:
  • 100058714-BLED0021ENY031
Service
Product

Service rating : No notification received that one item is missing in the parcel... even no explanation note whatsoever left on delivery note...
Product: Good, just a bit too tight for size XS... specially around arms... (I have a lot of clothing from Bench in XS)

No Comment
17 Hour(s) ago

100058669-BBKK0295BK001

Service
Product

Service rating : First time I've used Bench online. And it was so easy
Product: Excellent product. Good value for money and stylish

No Comment
28 Hour(s) ago

100058720-BMKA1625GBK014

  • Customer also reviewed:
  • 100058720-BMEA2220BNY031X
Service
Product

Excellent prompt service

No Comment
29 Hour(s) ago

100058704-BMEA2431GY001X

Service
Product

Service rating : Excellent product quick delivery
Product: Excellent

No Comment
34 Hour(s) ago

100058635-BLKA1745BK001

Service
Product

Service rating : Ordered jacket said stock was available for next day delivery. 2 days later recieve email out of stock check website and jacket size still showing as in stock! Not impressed.
Product: Did not receiveoso cannot comment

No Comment
38 Hour(s) ago

100058626-BMMA0275-3WA010

  • Customer also reviewed:
  • 100058626-BMGA3216WH001
Service
Product

Service rating : I haven't relieved my order
Please can you confirm when and where it was delivered as money has been taken thanks
Product: I haven't relieved my order
Please can you confirm when and where it was delivered as money has been taken thanks

No Comment
39 Hour(s) ago

100057170-BLSD1042DGR173

  • Customer also reviewed:
  • 100057170-BLGF0056BK014
Service
Product

Service rating : Easy order process
Quick delivery
Quick return refund
One thing that could be better is the communication. I sent an email to ask the measurements of a bag but did not get a response from Bench.
Product: Dress did not fit well
Looked different in the photo
There should be more product details on the website

Read more
No Comment
43 Hour(s) ago

100058630-BMKA1627BK001

  • Customer also reviewed:
  • 100058630-BMED0007BL148
  • 100058630-BMED0007GY048X
  • etc.
Service
Product

Service rating : Excellent
Product: Great price and good quality

No Comment
44 Hour(s) ago

100058644-BMED0143NY001

Service
Product

Service rating : Dubious "was price" as clearly on sale cheaper than they say it "was" judging by the label attached to the garment
Product: Dubious "was price" as clearly on sale cheaper than they say it "was" judging by the label attached to the garment

No Comment
45 Hour(s) ago

100058650-BGED0291NY031

Service
Product

The delivery speed is excellent. The free postage is a real bonus and has resulted in repeat business.

No Comment
46 Hour(s) ago

100058649-BMMA0275-3WA010

  • Customer also reviewed:
  • 100058649-BMMA0235-7WA010
Service
Product

Service rating : good service and quick delivery - unfortunately had to return goods however easy to do with no quibbles.
Product: used Bench sizing guide and ordered 30" waist which according to guide gave a 32" length however when product arrived was 30" wast 30" length did check I had oredred correct size so was therefore reluctant to re-order.

Read more
No Comment
30-Aug

100058570-BLKA0933BK014-GY008

Service
Product

Service rating : Great clothing. Quick and flawless delivery!
Product: Love my jacket. Great sale price! Fits a little snug for my usual size but only because I'm still in the process of losing baby weight. All in all, I will be ordering again.

No Comment
30-Aug

100058602-BLGA1766BK012X-GY008

  • Customer also reviewed:
  • 100058602-BLGA1766WH001-PK018
Service
Product

Service rating : I like being able to purchase using my Amazon account.
Product: This product is described as black, looked black on the website but is in fact dark grey. It doesn't matter but I will be wary next time I order something. Also slightly small for a medium.

No Comment
30-Aug

100058610-BMGA3350GY046

  • Customer also reviewed:
  • 100058610-BMGA2131BL063
  • 100058610-BMTA0161BK014
  • etc.
Service
Product

Dispatch was not as quick as advertised. Ordered a jumper on Monday, delivered on Thursday.

No Comment
30-Aug

100058624-BMXA0453BL030

Service
Product

fine

No Comment
29-Aug

100058522-BMYD0263NY001

Service
Product

Service rating : Order not in stock
awaiting refund
Product: You did not have stock

No Comment
29-Aug

100058524-BLKA1662BBL085

Service
Product

Service rating : Quick delivery
Product: Good product as described

No Comment
29-Aug

100058488-BMNA1236DST029

Service
Product

Service rating : Excellent service!! Never disappointed!
Product: Just what I was looking for! Good quality at a very good price!

No Comment
29-Aug

100058542-BLGA2528WH001

Service
Product

Service rating : Love the clothes and the service is great. Quick and free delivery - who could ask for more!
Product: Love it. Like all Bench clothes it fits well, looks good and is practical.

No Comment
29-Aug

100058526-BLGA2527BK014

Service
Product

Next day delivery?? Turned up 5 days later.

No Comment
29-Aug

100058562-BMKA1421CBK014

  • Customer also reviewed:
  • 100058562-BMKA1625GBK014
  • 100058562-BMFA1132CR033X
Service
Product

Love bench clothing . 1 of my favourite designers

No Comment
29-Aug

100058501-BLSA1504BK001

  • Customer also reviewed:
  • 100058501-BLGA2472NY019
  • 100058501-BLSA1509GY001X
Service
Product

Fast delivery. Really appreciated the text giving me a time slot for delivery.

No Comment
29-Aug

100058552-BMGA3239WH001

Service
Product

Service rating : Very good and quick delivery
Product: Really really pleased with the order and service I had

No Comment
28-Aug

100058505-BMXA0699NY031

Service
Product

Service rating : Fast delivery and ace service. Thanks
Product: Brill. Bargain

No Comment
28-Aug

100058483-BMFA1295OR026

Service
Product

Service rating : Notification about delivery was accurate and I was given a 1-hr time slot, which meant I didn't have to sit in all day waiting for a delivery. Fantastic service.
Product: Ordered a jumper and was hoping it was as soft as i was expecting - it was! Quality as I'd expect from Bench. Service impeccable.

Read more
No Comment
27-Aug

100058474-BLKA1745BK001

Service
Product

When stock is not available inform customer before hand rather than refunding while the customer stills awaits delivery of the ordered product

No Comment
27-Aug

100058453-BLEA3406BK014

Service
Product

Service rating : Great delivery options, outstanding communication
Product: Love the fit and got it at a great price.

No Comment
27-Aug

100058450-BLKA1781BK014

Service
Product

Service rating : Lightening speed delivery!
Product: My jacket is fantastic and delivered with lightening speed!

No Comment
27-Aug

100058460-BMLA0143HGY102

Service
Product

Fast and efficient business.
Liked the precise 'within the hour' guide to expected delivery.

No Comment
27-Aug

100058456-BLKA1734GY159

Service
Product

I ordered a size that was showing as in stock and once payment had been taken I was then informed that size was out of stock. Whilst I was refunded I may not use your site again as how am I meant to know of you have something in or not!

No Comment
26-Aug

100058026-BMMA0232-16WA015

Service
Product

Service rating : you said it was in stock and on its way - then refunded my money days later- had to purchase locally - rubbish service i'm afraid
Product: you said it was in stock and on its way - then refunded my money days later- had to purchase locally - rubbish service i'm afraid

No Comment
26-Aug

100058328-BMMA0232-15WA016

  • Customer also reviewed:
  • 100058328-BMGA2945BL161
  • 100058328-BMGA3208BK014X
  • etc.
Service
Product

Service rating : great thanks
Product: great thanks

No Comment
24-Aug

100058310-BMKA1637BBK001

  • Customer also reviewed:
  • 100058310-BMYD0443RD020-RD020-NY001
  • 100058310-BMYD0432RBK001
Service
Product

Service rating : Great arrived in very good time.
Product: Great very happy.

No Comment
24-Aug

100057280-BMMA0232-14WA010

Service
Product

Service rating : Really fast response and dealt with my problem well.
Product: Well made products but found the item I bought to be inaccurately described compared to other purchases that were similar.

No Comment
24-Aug

100057871-BMLD0107GKH003

Service
Product

Service rating : Quick service and delivery.
Product: The shorts fit, but were the biggest size available so there would have been no option to return for a larger size if they had been too small. Really like the style. Expensive, but OK at sale price.

No Comment
24-Aug

100058331-BLKA1537CPK018

Service
Product

Service rating : Super fast dispatch
Product: Present she loved it

No Comment
23-Aug

100058250-BLEA0021HGR110

Service
Product

Service rating : Very quick and efficient service
Product: Great jacket, really pleased with it.

No Comment
23-Aug

100058267-BMYD0050CBL075-BK01-GY80X

Service
Product

Service rating : ok
Product: ok

No Comment
23-Aug

100058279-BLGA1433BPK018

Service
Product

very nice vest..!!!!!

No Comment
23-Aug

100058272-BLYD0069M2707

Service
Product

Very quick and easy

No Comment
23-Aug

100058259-BMKA1677NY031

Service
Product

Service rating : See below, quite amusing you want feedback yet you haven't even delivered the two items I ordered last week
Product: If I had received my product I could rate it but after waiting a week I won't be ordering again from bench or buying anything in store the service is terrible and no communication very poor service

Read more
No Comment
23-Aug

100058096-BMLA0143HGY102

  • Customer also reviewed:
  • 100058096-BMLD0107GKH003
Service
Product

It's silly it's so hard to try and get in contact with someone when they are closed all weekend. I ordered something was meant to be delivered on the Friday, never arrived now over a week later I still haven't recieved it or my money back.

No Comment
23-Aug

100058262-BMGF0089BK014

  • Customer also reviewed:
  • 100058262-BMGA3255KH033
  • 100058262-BMGA3112GY008X
Service
Product

Swift, no delivery charge

No Comment
22-Aug

100058238-BMLA0143HNY031

  • Customer also reviewed:
  • 100058238-BMLA0143HKH033
Service
Product

order was easy, items came very fast will shop on line again

No Comment
22-Aug

100058211-BLKA1824NY031

Service
Product

Service rating : Great service, on time :)
Product: Good quality product

No Comment
20-Aug

100058124-BMLD0107GKH003

  • Customer also reviewed:
  • 100058124-BMGA3226GR017X
  • 100058124-BMGA3271OR048
Service
Product

Service rating : Thanks
Product: Thanks

No Comment
20-Aug

100058128-BLSD1042DGR173

Service
Product

Service rating : great item
Product: great item

No Comment
19-Aug

100058082-BBEK0425GY001X

  • Customer also reviewed:
  • 100058082-BMGA3243GY001X
  • 100058082-BBGK0643WH001
  • etc.
Service
Product

Service rating : Quick and efficient
Product: Really pleased with all the clothes. Got my daughter (14yr) to chose clothes for my sons (12yr) and they look so much better than anything I have bought, I am leaving it up to her now. Will definitely buy more.

No Comment
19-Aug

100058054-BBGK0460WH001-GR211

  • Customer also reviewed:
  • 100058054-BGGK0272BPK018-NY031
  • 100058054-BGGK0272BCR018
Service
Product

I like stuff

No Comment