Bench is a British born urban lifestyle brand which designs cool and distinctive products.
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Placed order online however my cancellation request could not be processed so had to refuse delivery of part of order, nevertheless bench have still taken payment and am yet to receive a refund not happy.
Service rating : Service from BENCH was very good, some guidance as to the actual sizes of the small, medium & large sizing would be helpful but as it was, I picked the correct size.Product: Love it! Lovely & warm & other people have expressed their liking also. The medium size fitted perfectly - I'm usually a 12's. Free delivery the following day was also a big plus.
The service was brilliant, fast and simple.
Service rating : Excellent serviceProduct: Great standard n good fit
Service rating : easy to navigate web pages, comms great, delivery fast and accurateProduct: exactly ass described, good quality
Service rating : Disappointed with the delivery service. The box of the item is open.Product: Nice one.
Service rating : Easy to order , quick deliveryProduct: Product said it was pink, but was coral - pale orange , definitely not oink
Service rating : Great service. delivery was second to none with me able to change the delivery day and have a one hour delivery slot whilst tracking where the delivery driver was on his route.Product: Superb quality and excellent value for money.
Service rating : Quick service.Product: Good quality.
Speedy delivery would definitely use again
Service rating : Easy to order and delivered in a few daysProduct: Good quality and fit
Service rating : Fab serviceProduct: Loved the product
Service rating : Great service. Had difficulty with the website regarding the sizing guide, when I used the drop down box there was no information available.Product: I love this jacket.Great quality. Super cosy & lightweight.
Service rating : :)Product: :)
Service rating : I was missing an item (it had been taken during delivery) which is incredibly poor (investigation into courier service advised) but upon contacting Bench they responded quickly and eased the problem (it was not dealt with). Will consider using online service again but am by no means happy about the situationProduct: A little more detail about which product this is would be helpful - description or even ridiculous name of product would help here! One item was not received due to (possible) theft!
Service rating : Super fast delivery and top quality coat at amazing sale price would highly recommendProduct: My son was very pleased with this coat, top quality and very warm would shop here again thanks
Was told item was out of stock after i'd paid for it
Service rating : Website was easy to use, fast delivery and great clothes.Product: Great fit, looks good.
Fast delivery and friendly staff.
Service rating : All fineProduct: All fine
Service rating : Excellent service with very fast delivery and updates from courier.Product: Lovely bag but a bit disappointed with the colour, its more dark brown than black.
Service rating : Quick and efficient serviceProduct: Exactly as advertised
Web site easy to follow and use, great speady delivery and love that its free and ypu can track order and get updates to say whats happening with your parcel eg parcel has been delivered.19-Mar-2015Great products, great quality, great prices. Excellent delivery service.
Service rating : Easy to track and change delivery date. Arrived exactly when it said it would to the minute!Product: Beautifully made soft and high quality material. Exceptionally pleased. Thank you.
I think the sizing should be more acurate
Service rating : son loves your clothesProduct: Loves them
Could not believe the delivery time... Ordered one day - delivered the next! Bench you are awesome!
Service rating : Great serviceProduct: Excellent condition
Service rating : Excellent !!Product: Great product very happy with the service too.thank you :)
Service rating : E-mail sent to me to tell me I wouldn't receive all items ordered came after e- mail to tell me my parcel had been dispatchedProduct: Size too small for an XL
Service rating : Easy to use online and deliver when expected, great service.Product: Value for money.
Service rating : Fast and efficientProduct: Fits well and great product as always
Service rating : Very pleasedProduct: Very pleased
just disappointed because I did get all the items I ordered.
Service rating : First class serviceProduct: Excellent value better than expected thanks
Service rating : fast deliveryProduct: good
Service rating : excellentProduct: excellent
Amazing quality!! And fits well!!
Service rating : When I gave feed back on the web page being confusing I got a really helpful reply- probably the best I have ever had.Product: dress was as expected & decent quality but i had had a similar one before so wasn't surprised to find this!
Service rating : I placed an order on 6 March and recieved conformation that it would be delivered - so I waited expectinh it. Four days later I received an email stating that it was out of stock and that I'd get a refund. I understand that sometimes this happens, but with other companies I'm notified on the day or at least the next that there's no stock. I was not happy at all after waiting for it to be delivered which it should have been by/before this date.Product: Can't rate something that I've not received
Service rating : Very frustrating to have items advertised as in stock in all sizes on the website and be able to complete the order including payment to then receive an email saying out of stock. I went through this process twice with the same item as I thought the first time there must have been a mistake as it was still advertised on the website. However, Bench were very efficient at issuing the refund so no complaints there. Normally get great service from the Bench website so very disappointed.Product: Never got the item as despite due to being out of stock despite being advertised as in stock in all sizes.
Service rating : Great company with easy to use website and rapid delivery serviceProduct: Excellent quality and fully satisfied.
Excellent product, quick delivery
Service rating : Would order from Bench again! Great service no issues exactly get what I ordered!Product: No issues! New and in safe packaging when arriving to my house!
Service rating : !!!!!Product: !!!!!
Service rating : Website and service was great but products poorProduct: Ordered a small but size it more like a large
Very good service
Service rating : I love Bench but the last ordering was bit hard.If you can place your order after the service is brilliant.I had a problem with my account,log in.Product: This is fab!!!!!!
Service and delivery were both very efficient. I will be using your website again.