Bench Reviews

Consumer ratings of Bench

Feedback for www.bench.co.uk has been compiled from 8093 Customer Reviews

  • Feefo member since
  • 05/10/2010
  • Bench is a British born urban lifestyle brand which designs cool and distinctive products.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.bench.co.uk
5 Hour(s) ago

100061665-BMGA3363BK014

  • Customer also reviewed:
  • 100061665-BMGA3355BK012X
  • 100061665-BMGA3361BU025
Service
Product

Goods arrived on time and in excellent condition, cant say whether they fit as a present for my son-in-law for Christmas.

No Comment
10 Hour(s) ago

100061641-BLEA0418BBK014

Service
Product

Service rating : I am a very old customer of bench, I always shop from here, but this time I was very dissapointed, my order was not black, had bench zip labels missing and a very rubbish finishing... It was not upto the bench mark! It was like a few year old fleece jacket that was sent to me!! Highly unsatified!
Product: Highly un satisfied, and heart broken!

Read more
No Comment
13 Hour(s) ago

100061661-BMGA3332BU025

Service
Product

Service rating : Good service
Product: Nice

No Comment
14 Hour(s) ago

100061658-BMGA3332BL063

  • Customer also reviewed:
  • 100061658-BMGA3331BK012X
Service
Product

Excellent All Round

No Comment
30 Hour(s) ago

100061631-BMRA0013WBX

Service
Product

Bench was fine but tried to process order payment via Amazon at which point it said 'failed try again later' I wanted this for a Birthday present so I bought elsewhere. Then 2 days later I got confirmation of order and the goods shipped anyway. I emailed at this point to say I wanted to cancel and received no reply. I now have the item too late for when I wanted it. No customer service at all. Not happy!

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No Comment
32 Hour(s) ago

100061552-BMEA2220BRD038X

Service
Product

Online site was easy to use, article arrived on time and in excellent condition.

No Comment
42 Hour(s) ago

100061642-BLKA1844NY031

Service
Product

Service rating : Delivered within timescale. Thank you.
Product: Great gilet. Love the fur trimmed hood and the fit.

No Comment
24-Nov

100061584-BLLA0102BST029

Service
Product

I do not think DPD did a good job with the delivery. They went to the wrong place in the first attempt. I had to call them to explain where it was. Their contact numbers are very expensive and most of the time is a machine. Finally i got through a peeson to say it was behind the everyman theater.

No Comment
24-Nov

100061468-BMLA0143HKH033

Service
Product

Service rating : good product
Product: good product

No Comment
24-Nov

100061560-BLXA0793BK014

Service
Product

Service rating : Excellent service, my parcel was in my hands in 24hrs from placing my order.
Product: Quality of the bag was lovely but currently waiting on a refund because it was too big for my use.

No Comment
24-Nov

100061551-BLKF0094BK014

Service
Product

Service rating : Communications from Bench were very good. Timeliness and convenience of delivery also excellent.
Product: Coat called 'Chilly nights' and internet description led me to believe it should be warm and suitable for winter. However, when the coat arrived it was not what I would call a 'winter' coat. Stylish and looked well made, but very thin material.

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No Comment
23-Nov

100061553-BLEA0418BBU022

Service
Product

Service rating : Drop down for address didn't actually have the full address which is started to type, driver found it luckily though. Delivery was quick and free.
Product: Xmas present so not tried yet!

No Comment
23-Nov

100061550-BMGA3363BK014

Service
Product

Service rating : Very good range of clothes and the delivery was extremely quick. Will certainly be shopping with Bench again.
Product: Excellent high end quality T-shirt at a very reasonable price.

No Comment
22-Nov

100061498-BMGA2945GR237

Service
Product

Service rating : excellent quick sevice delivered promptly
Product: excellent quality as always

No Comment
22-Nov

100061504-BMGA3378GY008

  • Customer also reviewed:
  • 100061504-BMGA3112GY008X
  • 100061504-BMEA2220BNY031X
  • etc.
Service
Product

Speedy delivery

No Comment
22-Nov

100061489-BLKA1850BK014

Service
Product

Service rating : Good service, prompt delivery. Top marks!
Product: Christmas present for the missus, let's hope she likes it!

No Comment
21-Nov

100061475-BMXA0785BK014

Service
Product

Service rating : nice looking bag
Product: Quick delivery thanks

No Comment
21-Nov

100061487-BMFA1321NY031

Service
Product

Service rating : brilliant fast service
Product: brilliant product

No Comment
21-Nov

100061414-BMFA1278NY031

  • Customer also reviewed:
  • 100061414-BMEA2451CR033X
Service
Product

Easy to order - easy to pay via Amaon

No Comment
20-Nov

100061423-BMFA1132RD038

Service
Product

Service rating : Very quick service
Product: Very quick service

No Comment
20-Nov

100061455-BGGK0401PK115

  • Customer also reviewed:
  • 100061455-BGDK0181NY031
Service
Product

Fast service and good products

No Comment
20-Nov

100061434-BMYD0441BL023-NY001-GY080X

  • Customer also reviewed:
  • 100061434-BMYD0404BL114X-GY081X-NY001
Service
Product

Very quick delivery came the day after I ordered

No Comment
20-Nov

100061444-BMFA1317BR023

Service
Product

Service rating : Good swrvice
Product: Good service

No Comment
19-Nov

100061333-BLGA2528BPK124

Service
Product

Service rating : Always first class
Product: As described

No Comment
19-Nov

100061401-BMGA2131WH001-BK014

Service
Product

Service rating : well packaged. Arrived within stated time.
Product: my son loves your products.

No Comment
19-Nov

100061419-BBFD0001GY001X

Service
Product

Service rating : Fantastic service
Product: Fantastic service

No Comment
18-Nov

100061120-BLKA1722BKH033

Service
Product

Service rating : See comment below
Product: Lovely warm coat and nice style but arms were way too long on me and the body of the coat was too snug (I ordered XL to fit my size 12/14. The coat doesn't come in a bigger size). Quick delivery although I did have a problem ordering online and it put my payment through twice - I have been refunded as I have returned 2 coats but not been refunded for P&P on the duplicate item which is disappointing.

Read more
No Comment
18-Nov

100061386-BBKK0319NY031

Service
Product

Service rating : You don't have a free returns postage
Product: I like it very much only it didn't not fit my son

No Comment
18-Nov

100061360-BLGA2786WH001

Service
Product

Service rating : nice clothes , fast delivery.
Product: fantastic tshirt

No Comment
17-Nov

100061358-BMGA3367NY031

  • Customer also reviewed:
  • 100061358-BMGA3367BU025
  • 100061358-BMGA3331RD008
Service
Product

Prompt delivery

No Comment
17-Nov

100061193-BBKK0327BK014

Service
Product

Service rating : The order process is really simple and the next day delivery was excellent.
Product: Lovely coat.

No Comment
17-Nov

100061335-BMMA0232-14WA010

Service
Product

Service rating : Fast delivery and the jeans was worth the money ,I would give bench 10 out of 10 on the order
Product: All good

No Comment
16-Nov

100061318-BGEK0390GY008X

Service
Product

Very quick and efficient delivery

No Comment
16-Nov

100061299-BLEA3487NY031

Service
Product

Service rating : Didn't come on the day it was expected to.
Product: But on the website the product looks black and it didn't come up on the website that it was another colour and when it came it was navy so I will be sending them both back. Also glad that delivery is free but not impressed I have to pay for the items to be returned.

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No Comment
15-Nov

100061277-BMKF0079BK014

  • Customer also reviewed:
  • 100061277-BMKA1728BK014
Service
Product

Service rating : Pictures on website of clothing and description was superb and so was ordering, then delivery was next day...perfection. I ordered 2 coats for my son as I know how fussy he is...we kept one and return the other next day and the money was already confirmed as being refunded to my account within 48 hours of posting back. Thank you Google for introducing me to Bench...I shall be using Bench again without doubt for Christmas, and my son also will look at Bench's clothes out of interest too.
Product: Had to go by picture on website and description, and when actual coat arrived, was even better than expected.

Read more
No Comment
15-Nov

100061264-BLYD0056BK001

Service
Product

Service rating : Great high quality products & am always kept updated with emails about my orders.
Product: I buy a set of these for my mum every Christmas. Excellent quality and great value for money!

No Comment
15-Nov

100061282-BBKK0330BK014

Service
Product

Service rating : all good
Product: slightly disappointed with choice of sizes for a 12 year old size 11-12 only just fits but measurements for 13-14 would have been too big. needed a 12-13 really!

No Comment
14-Nov

100061257-BLKA1828BK014

Service
Product

Service rating : Bench staff responded really quickly to an enquiry and were extremely helpful
Product: Good product - well made. I was looking for a replacement for a favourite Bench jacket. Unfortunately a wee bit tight. (Size small wasn't available so I tried extra small...)

No Comment
14-Nov

100061237-BBEK0334BBK014

Service
Product

Service rating : Order not received
Product: Couldn't supply as non in stock

No Comment
13-Nov

100061164-BMGA3331OR087

Service
Product

Service rating : really quick delivery communication was great
Product: delighted

No Comment
13-Nov

100061205-BLEA3505NY019

Service
Product

Service rating : Prompt service.
Product: Lovely warm and soft fleece.

No Comment
13-Nov

100061082-BLKA1840BK014

Service
Product

Service rating : Free next day delivery. Very easy to order.
Product: Very warm and of good quality.

No Comment
13-Nov

100061202-BLVA0347GY155X

Service
Product

Service rating : it arrived on time at the said day
Product: very comfy.

No Comment
13-Nov

100061191-BLEA3502NY019

Service
Product

Service rating : Love the brand but on the small side!
Product: Beautifully soft and comfortable. Only negative comment is size. As a size 12/14 this (size L) should have been perfect but is actually very tight.

No Comment
13-Nov

100061176-BLEA3500BL174X

Service
Product

Service rating : Delivered really quickly with an excellent product
Product: Really great product, excellent quality

No Comment
13-Nov

100061203-BBWK2037NY031

Service
Product

Service rating : Good quality goods more than happy
Product: Ordered a few bench items in. The past and had them delivered very quick over all excellent service

No Comment
12-Nov

100061173-BMEA2496BK014

  • Customer also reviewed:
  • 100061173-BMGA3367BU025
  • 100061173-BMGA3367NY031
  • etc.
Service
Product

Service rating : Parcel was on time. Amazon payment option is great. Used to have real problems before this was introduced.
Product: n/a

No Comment
12-Nov

100061059-BLKA1840BK014

Service
Product

Great service, quick delivery

No Comment
12-Nov

100057155-BLMA0297-1WA017

Service
Product

Service rating : Great products, faultless delivery - all round perfect service! :)
Product: Just lush!!!! X

No Comment
12-Nov

100061011-BLKA1838ST070

Service
Product

Service rating : great free next day delivery
Product: Excellent quality, very warm and cosy- feels like I'm wearing my duvet!

No Comment