Bench is a British born urban lifestyle brand which designs cool and distinctive products.
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Service rating : excellent quick sevice delivered promptlyProduct: excellent quality as always
Service rating : Good service, prompt delivery. Top marks!Product: Christmas present for the missus, let's hope she likes it!
Service rating : nice looking bagProduct: Quick delivery thanks
Service rating : brilliant fast serviceProduct: brilliant product
Easy to order - easy to pay via Amaon
Service rating : Very quick serviceProduct: Very quick service
Fast service and good products
Very quick delivery came the day after I ordered
Service rating : Good swrviceProduct: Good service
Service rating : Always first classProduct: As described
Service rating : well packaged. Arrived within stated time.Product: my son loves your products.
Service rating : Fantastic serviceProduct: Fantastic service
Service rating : See comment belowProduct: Lovely warm coat and nice style but arms were way too long on me and the body of the coat was too snug (I ordered XL to fit my size 12/14. The coat doesn't come in a bigger size). Quick delivery although I did have a problem ordering online and it put my payment through twice - I have been refunded as I have returned 2 coats but not been refunded for P&P on the duplicate item which is disappointing.
Service rating : You don't have a free returns postageProduct: I like it very much only it didn't not fit my son
Service rating : nice clothes , fast delivery.Product: fantastic tshirt
Service rating : The order process is really simple and the next day delivery was excellent.Product: Lovely coat.
Service rating : Fast delivery and the jeans was worth the money ,I would give bench 10 out of 10 on the orderProduct: All good
Very quick and efficient delivery
Service rating : Didn't come on the day it was expected to.Product: But on the website the product looks black and it didn't come up on the website that it was another colour and when it came it was navy so I will be sending them both back. Also glad that delivery is free but not impressed I have to pay for the items to be returned.
Service rating : Pictures on website of clothing and description was superb and so was ordering, then delivery was next day...perfection. I ordered 2 coats for my son as I know how fussy he is...we kept one and return the other next day and the money was already confirmed as being refunded to my account within 48 hours of posting back. Thank you Google for introducing me to Bench...I shall be using Bench again without doubt for Christmas, and my son also will look at Bench's clothes out of interest too.Product: Had to go by picture on website and description, and when actual coat arrived, was even better than expected.
Service rating : Great high quality products & am always kept updated with emails about my orders.Product: I buy a set of these for my mum every Christmas. Excellent quality and great value for money!
Service rating : all goodProduct: slightly disappointed with choice of sizes for a 12 year old size 11-12 only just fits but measurements for 13-14 would have been too big. needed a 12-13 really!
Service rating : Bench staff responded really quickly to an enquiry and were extremely helpfulProduct: Good product - well made. I was looking for a replacement for a favourite Bench jacket. Unfortunately a wee bit tight. (Size small wasn't available so I tried extra small...)
Service rating : Order not receivedProduct: Couldn't supply as non in stock
Service rating : really quick delivery communication was greatProduct: delighted
Service rating : Prompt service.Product: Lovely warm and soft fleece.
Service rating : Free next day delivery. Very easy to order.Product: Very warm and of good quality.
Service rating : it arrived on time at the said dayProduct: very comfy.
Service rating : Love the brand but on the small side!Product: Beautifully soft and comfortable. Only negative comment is size. As a size 12/14 this (size L) should have been perfect but is actually very tight.
Service rating : Delivered really quickly with an excellent productProduct: Really great product, excellent quality
Service rating : Good quality goods more than happyProduct: Ordered a few bench items in. The past and had them delivered very quick over all excellent service
Service rating : Parcel was on time. Amazon payment option is great. Used to have real problems before this was introduced.Product: n/a
Great service, quick delivery
Service rating : Great products, faultless delivery - all round perfect service! :)Product: Just lush!!!! X
Service rating : great free next day deliveryProduct: Excellent quality, very warm and cosy- feels like I'm wearing my duvet!
Service rating : fabulous products, fast deliveryProduct: love it! beautiful!
Communication was the vert best I have ever experienced online, dow3n to the hour of delivery. Excellent!
Service rating : Service was excellent, no hassle with ordering and delivered quickly.Product: This jumper is an Xmas present for my hubby so not tried it on yet, but have had quite a few other products for him and me and they have been very good quality.
Service rating : It said next day for delivery but came the day after and was very happyProduct: Excellent product love it
Service rating : Received within a few days and was very happy with the delivery.Product: This is a Christmas gift for my son so am unable to say too much as he hasn't seen or worn it yet, but it looks and feels very good.
The whole process was really easy - the only 'negative' being that I requested next day delivery at 12.30pm (the deadline for next day delivery orders was 2pm) and I did not get this service, the item arrived 2 days later.
Service rating : Easy to navigate website and order products. Kept informed of order being dispatched and given a prompt and accurate delivery time.
However I had to return the products due to misleading descriptions on the website and they were not what I required. Because of the value of the items I returned them by parcelforce to be signed for on receipt (£12.80) which means I wasted my money on ordering items which were incorrectly advertised. A shame as the rest of Bench service and the actual products were very good.Product: Chilly nights jacket. Bought as described as 'durable and waterproof' but on receiving item the label actually states waterproof for 10 washes. On closer inspection the material is not actually 100% waterproof. The jacket looked great on but did not allow much arm movement at all: when I lifted my arms the entire jacket rose above my shoulders. A shame as it is a stylish looking coat.
Product fab and very quick delivery
Service rating : Really fast delivery.Product: Excellent quality but rather thin material, great for layering though!
Service rating : So far been charged 3 times for the same goods, I ordered once and received 2 parcels but been charged 3 times.....Product: Kept one set of good, returned the duplicate and awaiting refund for bogus charge13-Nov-2014I had issues with multiple charging and Parcel despite only of
Ordering once, Bench have dealt with these issue speedily.
incredibly fast delivery
Service rating : Took a couple of days longer to arrive than stated but good service and nicely packed.Product: I read the reviews and although normally I am a size 14 and would have bought a large I took the x large and it fits perfectly. Love the funnel neck, I can fit a soft scarf inside when it is windy and be extra warm. Very nice quality.
Service rating : Good are excellent value but item was delivered to billing address and left with a neighbour not the delivery address I specified. Emailed customer services but have not yet had a response from bench 7 days later. Actually deliver time was excellent, goods are fantastic just shame about the delivery address mix up and lack of response!Product: Perfect fit and cosy