Bench is a British born urban lifestyle brand which designs cool and distinctive products.
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Service rating : Delivery was quick and goods packed well. Will not hesitate to use again.Product: Lovely gilet/body warmer - fab colour. My 9 year old boy loves it.
Service rating : Arrived very promptlyProduct: Good quality, comfortable fit
Service rating : Quick, efficient.Product: Good price for a comfy pair of shorts26-Apr-2015I like Bench
The colour i recieved was not the one i asked for i have recieved dark navy colour instead of anthracite marl . The post office charges extra for recorded delivery and i dont trust it not to get back to bench due to past experiences.
Service rating : I've always bought my clothing from bench can not fault it at all, good and speedy delivery as well. I always buy two of the same product usually hoodies as I love the thumb holes on the sleeves.Product: Always love hoodies with thumb holes in the sleeves and this one is great!25-Apr-2015Sizing needs to be redone I always have to get a size bigger to fit usually one up from my original size
Service rating : Loved them all!! Was really impressed with the quality and bought more the following day!! :) excellent delivery too!! definitely be coming back for more!!Product: Loved them all!! Was really impressed with the quality and bought more the following day!! :) excellent delivery too!!
very quick and efficient especially on delivery x
Service rating : Service and delivery was more than expected.Product: The product is great just what I wanted
Love the Bench stuff but generally find i can only afford the sale stuff.
Service rating : product arrived promptlyProduct: quality of product
Service rating : QuickProduct: Quality
Service rating : would recommend to othersProduct: Not as good as my one I got 9 years ago which has gone everywhere with me but I am still happy with it
The website was terrible. Each time we looked at an item and then pressed continue shopping the site took us back to the begiinning and then we had to reselect age etc and scroll down to where we were. We were very pleased with the delivery time and confirmation emails.
Service rating : Good, but not great. Turns out the item I bought didn't suit, and I returned it....I had to pay for my return postage. ASOS and others don't charge for return postage. Makes me hesitant to buy from bench online again, as the nature of online shopping means I may need to return items in the future.Product: No problem with product - just didn't suit.
Service rating : Fast delivery. No fuss ordering. Really good to be able to pay using Amazon account.Product: Love the hoodie. Thinking of purchasing another on different color.
Service rating : Quick delivery, perfectly packagedProduct: The quality is excellent as always, I'm glad I went for the bigger size!
Service rating : Great info on trackingProduct: Love the dress. Fits well and is flattering
Service rating : Excellent quick service. My son loves bench and out store in Bristol had closed...Product: Soon is absolutely delighted....
Service rating : Love bench but only but sake itemsProduct: Nice
i was charged twice for my product
Service rating : Great service as usualProduct: love it!
Service rating : free delivery is good. website could be better - eg easier to read font, include sale items along with non-sale items, more info on all products, eg deningtonProduct: good shape, longer line jackets, thumb holes, grown on hoods, hoods not too small
Service rating : good serviceProduct: good service
Service rating : Negotiating the website was smooth. I got my parka in good time, nicely packaged, no excess packaging. I would like more information about products such as 'waterproof' or 'not waterproof' for outerwear. I'll shop here again.Product: Love my parka only drawback, I'm not sure it's waterproof.
Service rating : I had some problems with the website. payments were taken in error. I emailed Bench. It was sorted out but took sometime. I got a full refund. This was done in a courteous manner.Product: I love this parka. It replaces an old parka, is much lighter and feels as warm. Love that it is cotton so I can wash in the machine. Not sure it is waterproof though.
Service rating : GoodProduct: My son loves his new jacket
Service rating : Have bought from Bench many times and the delivery is very quick (and free!)Product: Love the top I ordered this time and have ordered another immediatelt.
Service rating : Delivery was goodProduct: The top was meant to be a medium, but I couldn't even get my arms in or over my head. So not happy with your sizing
Service rating : Great service xProduct: Love the jumper x
Service rating : Excellent delivery serviceProduct: Excellent delivery service but colour I ordered was black and when it turned up it was more grey so very disappointed
Service rating : Very quick delivery & efficient process when ordering.
Really appreciated the emails & text messages they were extremely helpful.Product: They look the same as used to have, hopefully they'll fit ok and not be too short.
Service rating : Very quick delivery, 3 days earlier than expected.Product: This jacket had a few loose threads on the sleeve.
Service rating : Nice looking stuff, just think that my hoodie and jacket aren't quite up to the quality they should be for the price.Product: Your sizing of this product is off. Bought medium, same as my jacket but this is markedly smaller in size, the stitching is very bad and the right hand side pocket already has a hole in because of this. The zip is horrible and sticks out half way down whenever you lean over or the hoodie rides up a little from normal wear.
Service rating : Sent wrong size of jumperProduct: Did not send the right size
Service rating : Good communication and rapid deliveryProduct: Very nice top and good price
Great product and fabulous customer service.07-Apr-2015Awesome
Service rating : Super quick and efficient delivery!Product: You don't deliver to India, so i had the jacket sent to my aunt's place in the UK. Be good if you add other countries to the list of places you deliver to!
Service rating : Quick deliveredProduct: nice product
good value, easy order system and great delivery
1 hour delivery window is exceptional. Great facility to pay via amazon payment info.
Service rating : Quick delivery, smooth processProduct: item as described, quick delivery
Service rating : Very goodProduct: Unfortunately the colour doesn't match the photo, I thought it would be a charcoal grey when in fact it's a light greeny grey , I could send you a pic so you could see what I mean ??
Service rating : Great t-shirts, great fit, great priceProduct: Just what I wanted
Fantastic service. Delivery quick and loved the tracking facility.
Service rating : It's ok - quick prompt delivery. Shame about returns policy (see below).Product: I dont know what these codes relate to so just going to respond regarding all of the products i bought. Singlet and hoodie OK. Unfortunately the two jacket-style tops fit perfectly in the body but really tight in the arms. Because Bench dont do free returns I'm a bit stuck (as I think it would cost at least have the total price of the items to pay for return postage!) Not great.
Great processing and delivery times, but I had to exchange the item from L to M. The customer service advised that they would refund me as they were out of stock. I went back online to check if the item was available in size M and it was! upsetting...
Great customer service and was kept informed of how my order was progessing
Service rating : fast delivery, thank youProduct: my perfect coat