Bench is a British born urban lifestyle brand which designs cool and distinctive products.
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Service rating : product arrived in perfect condition, fast delivery. Great that I can pay through my Amazon account.Product: Lovely dress - I'm a size 12 and fairly big busted so ordered a medium which fits comfortably with some room to spare although probably could have got away with the smaller size if I wanted a slightly tighter fit. Happy with item.
Service rating : No notification received that one item is missing in the parcel... even no explanation note whatsoever left on delivery note...Product: Good, just a bit too tight for size XS... specially around arms... (I have a lot of clothing from Bench in XS)
Service rating : First time I've used Bench online. And it was so easyProduct: Excellent product. Good value for money and stylish
Excellent prompt service
Service rating : Excellent product quick deliveryProduct: Excellent
Service rating : Ordered jacket said stock was available for next day delivery. 2 days later recieve email out of stock check website and jacket size still showing as in stock! Not impressed.Product: Did not receiveoso cannot comment
Service rating : I haven't relieved my order
Please can you confirm when and where it was delivered as money has been taken thanksProduct: I haven't relieved my order
Please can you confirm when and where it was delivered as money has been taken thanks
Service rating : Easy order process
Quick return refund
One thing that could be better is the communication. I sent an email to ask the measurements of a bag but did not get a response from Bench.Product: Dress did not fit well
Looked different in the photo
There should be more product details on the website
Service rating : ExcellentProduct: Great price and good quality
Service rating : Dubious "was price" as clearly on sale cheaper than they say it "was" judging by the label attached to the garmentProduct: Dubious "was price" as clearly on sale cheaper than they say it "was" judging by the label attached to the garment
The delivery speed is excellent. The free postage is a real bonus and has resulted in repeat business.
Service rating : good service and quick delivery - unfortunately had to return goods however easy to do with no quibbles.Product: used Bench sizing guide and ordered 30" waist which according to guide gave a 32" length however when product arrived was 30" wast 30" length did check I had oredred correct size so was therefore reluctant to re-order.
Service rating : Great clothing. Quick and flawless delivery!Product: Love my jacket. Great sale price! Fits a little snug for my usual size but only because I'm still in the process of losing baby weight. All in all, I will be ordering again.
Service rating : I like being able to purchase using my Amazon account.Product: This product is described as black, looked black on the website but is in fact dark grey. It doesn't matter but I will be wary next time I order something. Also slightly small for a medium.
Dispatch was not as quick as advertised. Ordered a jumper on Monday, delivered on Thursday.
Service rating : Order not in stock
awaiting refundProduct: You did not have stock
Service rating : Quick deliveryProduct: Good product as described
Service rating : Excellent service!! Never disappointed!Product: Just what I was looking for! Good quality at a very good price!
Service rating : Love the clothes and the service is great. Quick and free delivery - who could ask for more!Product: Love it. Like all Bench clothes it fits well, looks good and is practical.
Next day delivery?? Turned up 5 days later.
Love bench clothing . 1 of my favourite designers
Fast delivery. Really appreciated the text giving me a time slot for delivery.
Service rating : Very good and quick deliveryProduct: Really really pleased with the order and service I had
Service rating : Fast delivery and ace service. ThanksProduct: Brill. Bargain
Service rating : Notification about delivery was accurate and I was given a 1-hr time slot, which meant I didn't have to sit in all day waiting for a delivery. Fantastic service.Product: Ordered a jumper and was hoping it was as soft as i was expecting - it was! Quality as I'd expect from Bench. Service impeccable.
When stock is not available inform customer before hand rather than refunding while the customer stills awaits delivery of the ordered product
Service rating : Great delivery options, outstanding communicationProduct: Love the fit and got it at a great price.
Service rating : Lightening speed delivery!Product: My jacket is fantastic and delivered with lightening speed!
Fast and efficient business.
Liked the precise 'within the hour' guide to expected delivery.
I ordered a size that was showing as in stock and once payment had been taken I was then informed that size was out of stock. Whilst I was refunded I may not use your site again as how am I meant to know of you have something in or not!
Service rating : you said it was in stock and on its way - then refunded my money days later- had to purchase locally - rubbish service i'm afraidProduct: you said it was in stock and on its way - then refunded my money days later- had to purchase locally - rubbish service i'm afraid
Service rating : great thanksProduct: great thanks
Service rating : Great arrived in very good time.Product: Great very happy.
Service rating : Really fast response and dealt with my problem well.Product: Well made products but found the item I bought to be inaccurately described compared to other purchases that were similar.
Service rating : Quick service and delivery.Product: The shorts fit, but were the biggest size available so there would have been no option to return for a larger size if they had been too small. Really like the style. Expensive, but OK at sale price.
Service rating : Super fast dispatchProduct: Present she loved it
Service rating : Very quick and efficient serviceProduct: Great jacket, really pleased with it.
Service rating : okProduct: ok
very nice vest..!!!!!
Very quick and easy
Service rating : See below, quite amusing you want feedback yet you haven't even delivered the two items I ordered last weekProduct: If I had received my product I could rate it but after waiting a week I won't be ordering again from bench or buying anything in store the service is terrible and no communication very poor service
It's silly it's so hard to try and get in contact with someone when they are closed all weekend. I ordered something was meant to be delivered on the Friday, never arrived now over a week later I still haven't recieved it or my money back.
Swift, no delivery charge
order was easy, items came very fast will shop on line again
Service rating : Great service, on time :)Product: Good quality product
Service rating : ThanksProduct: Thanks
Service rating : great itemProduct: great item
Service rating : Quick and efficientProduct: Really pleased with all the clothes. Got my daughter (14yr) to chose clothes for my sons (12yr) and they look so much better than anything I have bought, I am leaving it up to her now. Will definitely buy more.
I like stuff