Bench is a British born urban lifestyle brand which designs cool and distinctive products.
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Service rating : zzzzzProduct: zzzzz
Service rating : free delivery and next day delivery. greatProduct: well sized. not skimped
Fantastic quick service both in terms of the website and the delivery - really valued the SMS messges with updates about the delivery of my order.
Service rating : User friendly website. Easy payment transaction. Timely delivery. Couldn't ask for better. Thanks.Product: Superb quality. Item arrived as described. Sizing appears to be perfect.
speedy delivery great svc
Service rating : I love Bench designsProduct: On this occasion, all 5 items ordered were too small. I am a size 16 and 4 items were a large and 1 item an extra large, and all were so small !
Service rating : Good price and very fast deliveryProduct: Warm hat, as described
Service rating : Great product delivered quickly.Product: Great product delivered quickly
Service rating : Great service & fast delivery.Product: Great quality product.
Service rating : Order online at night, they were dispatched the next day and arrived the day later. Really good.Product: not tried them yets as its a Christmas present but they look good.
Service rating : Good efficient serviceProduct: Good quality
Service rating : very good.Product: Have not used the product yet Christmas present but looks very good.
Service rating : Web site was easy to use and top was delivered within a couple of days as promisedProduct: Decent quality and size was spot on
Service rating : A+Product: Excellent jacket
Service rating : I ordered it, they text me, it came.. Great service no messing and very happy.. Would definitely use again. ThanksProduct: Just what my husband wanted. He's not had it yet as its for his birthday.
Service rating : GreatProduct: Fast delivery
Service rating : Easy ordering process, good communication and quick deliveryProduct: Seems to be a well made, fashionable item at a competitive price
Service rating : Bench were great. I ordered online and was kept abreast each step of the way, and my item was delivered quickly and easily. I will definitely order from them again. Full marks. CR,Product: The belt is great. Just like in the picture and great quality. Thanks. CR.
Service rating : I placed,paid for my order only to get an email saying item not in stock.To me this is not acceptable,false advertising.Not happy at all.Product: Unknown
Service rating : excellent serviceProduct: very stylish, great colour, value for money
Service rating : Brilliant communication and very quick deliveryProduct: Excellent Jacket09-Dec-2014Excellent - beautiful09-Dec-2014Excellent - beautiful
Service rating : Quite fast delivery and fast refund, thank you.Product: Very good product, just not my fit.
Service rating : Quick delivery and packaged wellProduct: Nice top
Website too slow!
Service rating : I like your clothes but it's really difficult not being able to try on. I am interested in other items but am not going to order them as I can't try them first. Please can you open a shop in London. I don't always like the label written so big on some of the garments.Product: I really like my jacket, it's warm and comfortable, really love the fleecy inside and the fact that it covers the zip so that's not on my chin. I wish I had been able to try on the xs as I'm not sure if that would have fitted better but am very happy with the jacket. Love the fact it came in other colours than black as its not easy finding colours in the winter.
Why have things on website that are o/s..& Black Friday was waste of time,unable to log in for 4 hours,as you told us in 3 languages :-(
Service rating : My item arrived the next day as promised, amazing service, especially when delivery was free of charge!Product: The hat seems to be very good quality, my brother will be very pleased with it on Christmas morning!
The service I received from the girl Kim in the card deparment was fantastic!!
She sorted all my problems for me.
Service rating : Very good service and speedy delivery.Product: Very good quality and reasonably priced.
Service rating : Great customer serviceProduct: Size not very generous
Service rating : Very good service and prompt. Good qualility productProduct: G
Service rating : Good sellerProduct: Excellent
Service rating : Great service, arrived promptly with loads of delivery communication.Product: Great top for my son. I hope it fits, but won't know til Xmas.
Service rating : fantastic service as always.Product: fantastic service, item arrived next day, and they left item exactly where i asked them to. Many thanks will be happy to order on line again.
Goods arrived on time and in excellent condition, cant say whether they fit as a present for my son-in-law for Christmas.
Service rating : I am a very old customer of bench, I always shop from here, but this time I was very dissapointed, my order was not black, had bench zip labels missing and a very rubbish finishing... It was not upto the bench mark! It was like a few year old fleece jacket that was sent to me!! Highly unsatified!Product: Highly un satisfied, and heart broken!
Service rating : Good serviceProduct: Nice
Excellent All Round
Bench was fine but tried to process order payment via Amazon at which point it said 'failed try again later' I wanted this for a Birthday present so I bought elsewhere. Then 2 days later I got confirmation of order and the goods shipped anyway. I emailed at this point to say I wanted to cancel and received no reply. I now have the item too late for when I wanted it. No customer service at all. Not happy!
Online site was easy to use, article arrived on time and in excellent condition.
Service rating : Delivered within timescale. Thank you.Product: Great gilet. Love the fur trimmed hood and the fit.
I do not think DPD did a good job with the delivery. They went to the wrong place in the first attempt. I had to call them to explain where it was. Their contact numbers are very expensive and most of the time is a machine. Finally i got through a peeson to say it was behind the everyman theater.
Service rating : good productProduct: good product
Service rating : Excellent service, my parcel was in my hands in 24hrs from placing my order.Product: Quality of the bag was lovely but currently waiting on a refund because it was too big for my use.
Service rating : Communications from Bench were very good. Timeliness and convenience of delivery also excellent.Product: Coat called 'Chilly nights' and internet description led me to believe it should be warm and suitable for winter. However, when the coat arrived it was not what I would call a 'winter' coat. Stylish and looked well made, but very thin material.
Service rating : Drop down for address didn't actually have the full address which is started to type, driver found it luckily though. Delivery was quick and free.Product: Xmas present so not tried yet!
Service rating : Very good range of clothes and the delivery was extremely quick. Will certainly be shopping with Bench again.Product: Excellent high end quality T-shirt at a very reasonable price.
Service rating : excellent quick sevice delivered promptlyProduct: excellent quality as always