Bench Reviews

Consumer ratings of Bench

Feedback for www.bench.co.uk has been compiled from 8773 Customer Reviews

  • Feefo member since
  • 05/10/2010
  • Bench is a British born urban lifestyle brand which designs cool and distinctive products.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.bench.co.uk
5 Hour(s) ago

100074989-BMGA3332BOR038

Service
Product

Confirmed the order, took the payment, then sent email a few days later to say the item was out of stock. Still waiting for refund four days later!

No Comment
5 Hour(s) ago

100074313-BMNA1281NY021X

  • Customer also reviewed:
  • 100074313-BMNF0032GY101X
Service
Product

Service rating : Of but email came through saying was delivery I was at home and nothing appeared for another hour so did panic .
Product: Was ok but even the small are very long

No Comment
7 Hour(s) ago

100074483-BMGA3331BBK014

Service
Product

Service rating : Good
Product: Great

No Comment
8 Hour(s) ago

100074903-BGEK0153BPK157

  • Customer also reviewed:
  • 100074903-BGGK0418WH001
Service
Product

Service rating : Super! Very happy.
Product: Very good!

No Comment
12 Hour(s) ago

100074971-BBGK0676BK014

  • Customer also reviewed:
  • 100074971-BBGK0685RD020
Service
Product

Service rating : Fast and easy service.
Product: Nice product, great price.

No Comment
13 Hour(s) ago

100075141-BMGA3425NY031

Service
Product

Service rating : Not had a problem with Bench themselves. However the delivery company (DPD) were definitely poor. Next day delivery sounded good, but the order didn't arrive on the first day and there was no calling card anywhere as it said there should have been in the "We missed you" email. Then on the next day they didn't even bother to ring the doorbell, and just left the parcel behind a plant pot next to the door. I wouldn't usually mind, but I had waited in for 2 days for this parcel because the email I received from Bench said it needed to be signed for. According to DPD someone did sign for it, but it was a misspelling of my name, and I fail to see how it got signed for when the parcel was just left next to the door. I would be happy to shop at Bench in the future were it not for this inept delivery company, and as such Bench will not be getting my patronage until they offer other delivery options.
Product: Good quality as you would expect from Bench. Though a bit thinner than I expected.

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No Comment
13 Hour(s) ago

100074225-BMAA1191BSK008

  • Customer also reviewed:
  • 100074225-BLSA1640PK032
  • 100074225-BMGA3332BBK014
  • etc.
Service
Product

I bought all my items from the sale, and am really pleased with them. They are really good quality and are all in fashion. Delivery was quick and informative...what more can I say. Thanks

No Comment
13 Hour(s) ago

100074718-BLXA0806ST073

  • Customer also reviewed:
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  • 100074718-BLGA2882PK158
Service
Product

excellent service

No Comment
14 Hour(s) ago

100075146-BMGA3331BBK014

Service
Product

Service rating : Quick and efficient
Product: Great delivery time great price and great quality

No Comment
15 Hour(s) ago

100074984-BMEA2607NY006

Service
Product

Service rating : Fast shipping
Product: Excellent price thx

No Comment
15 Hour(s) ago

100075050-BMGA3331BOR004

  • Customer also reviewed:
  • 100075050-BMGA3331BGY101X
Service
Product

Service rating : Fantastic
Product: Really very good

No Comment
17 Hour(s) ago

100074925-BMNA1274BGY001X

  • Customer also reviewed:
  • 100074925-BMGA3524WH001
  • 100074925-BMGA3470WH001
  • etc.
Service
Product

Excellent service and fast delivery

No Comment
17 Hour(s) ago

100074913-BGSK0239TQ045

Service
Product

Service rating : The expectation was huge but the quality was extremely disappointing
Product: The picture in website was completely different from the product received

No Comment
18 Hour(s) ago

100075034-BLEA3542NY031X

  • Customer also reviewed:
  • 100075034-BLEF0100GR241X
  • 100075034-BLEA3590PU114X
  • etc.
Service
Product

fast delivery, great quality, very happy overall. thankyou!

No Comment
18 Hour(s) ago

100074975-BMKA1683NY031

Service
Product

Service rating : fast delivery
Product: fast delivery

No Comment
18 Hour(s) ago

100075107-BBBK0041TQ050

  • Customer also reviewed:
  • 100075107-BGSK0236GY001X-GY149
  • 100075107-BGSK0233OR039
  • etc.
Service
Product

Fast delivery, lovely lovely clothes and great sale choices!

No Comment
18 Hour(s) ago

100074961-BBBK0041TQ050

  • Customer also reviewed:
  • 100074961-BBGK0685NY031
  • 100074961-BBGK0676BK014
  • etc.
Service
Product

good service like thr free delivery

No Comment
21 Hour(s) ago

100075062-BLFA1341NY008

  • Customer also reviewed:
  • 100075062-BMEA2607NY006
  • 100075062-BMFA1370BGY001X
Service
Product

Fast delivery, good price and quality. Getting exactly what is shown on pictures. It's my favourite brand in casual clothing

No Comment
23 Hour(s) ago

100075106-BBLK0215GY001X

  • Customer also reviewed:
  • 100075106-BBGK0460NY031
Service
Product

Excellent communication and great customer service.great products! !

No Comment
23 Hour(s) ago

100074546-BMGA3524GY001X

  • Customer also reviewed:
  • 100074546-BMGA3520BK014
Service
Product

Service rating : great
Product: great

No Comment
23 Hour(s) ago

100074985-BMLA0182GY149

  • Customer also reviewed:
  • 100074985-BMTA0161KH033
Service
Product

ordered two items and delivered only one item. There was email after 4 days , that one of item is out of stock.

No Comment
24 Hour(s) ago

100075128-BMFA1370BGY001X

Service
Product

Service rating : Excellent
Product: Great product with speady delivery. Good communication. 5 *

No Comment
26 Hour(s) ago

100074359-BGFK0095GY075

  • Customer also reviewed:
  • 100074359-BGGK0417NY031
  • 100074359-BGEK0403OR039
  • etc.
Service
Product

Service rating : Excellent service, v fast speedy delivery.
Product: Very good fit.

No Comment
29 Hour(s) ago

100074824-BBGK0460NY031

  • Customer also reviewed:
  • 100074824-BLTA0249PK158
  • 100074824-BLGA2882PK158
  • etc.
Service
Product

Service rating : Really good service.
Product: I sent it back as I didn't realise my son already had the same t shirt.

No Comment
30 Hour(s) ago

100074699-BLFA1336NY031

  • Customer also reviewed:
  • 100074699-BLEA3562GY075X
  • 100074699-BLEA3543GY001X
  • etc.
Service
Product

Service rating : Very quick service
Product: As described

No Comment
33 Hour(s) ago

100074586-BUXA0449GY075

  • Customer also reviewed:
  • 100074586-BLXA0815GY106
  • 100074586-BMXA0800BK014
Service
Product

Service rating : I love on line shopping with Bench...great quality, good prices, free P&P, and I can pay using PayPal...
Product: Great item and good value for money

No Comment
33 Hour(s) ago

100074526-BMGA3426BK014

Service
Product

I was sent an email to say item was dispatched, few days later I received another email to say it wasnt in stock and it was going to take 3-5 days for a refund..Not good enough!!!

No Comment
34 Hour(s) ago

100074881-BMGA3332BOR038

Service
Product
Latest
Service
Product

Service rating : great product fast delivery easy to use site thanks
Product: nice product good looks and great quality thanks

26-Jul-2015
great product great quality will use again

Read more
No Comment
35 Hour(s) ago

100074675-BMGA3524WH001

  • Customer also reviewed:
  • 100074675-BMGA3470WH001
  • 100074675-BMGA3452WH001
  • etc.
Service
Product

Very good service. Excellent products and speedy free delievery was an extra bonus.

No Comment
35 Hour(s) ago

100074153-BLXA0799BK014

Service
Product

Service rating : ok
Product: Items was lovely but had to return because shoulder strap was too short to go across my body.

No Comment
35 Hour(s) ago

100074101-BMGA3331BKH033

  • Customer also reviewed:
  • 100074101-BMGA3514BL094
  • 100074101-BMGA3524GY001X
Service
Product

Service rating : Quick del
Product: Great stuff

No Comment
36 Hour(s) ago

100074683-BMGA3331BGY101X

Service
Product

Will never use again. First u advertising good prices all over the place and next u cancel orders on regular basis.

No Comment
37 Hour(s) ago

100074422-BLBF0083BL011

  • Customer also reviewed:
  • 100074422-BLGF0113WH001
  • 100074422-BLGA2981WH001
Service
Product

Service rating : Delivery was very efficient. Adding that it was free I expected it to come late but it was delivered within 2 days
Product: The items were really good as advertised. Sizing was perfect too

No Comment
37 Hour(s) ago

100074496-BLSA1605GY075X

  • Customer also reviewed:
  • 100074496-BMBF0165BL011
  • 100074496-BBBK0043TQ050
  • etc.
Service
Product

Service rating : Very quick service
Product: article complies with the order

No Comment
38 Hour(s) ago

100074442-BMEA2599GY001X-GY075

  • Customer also reviewed:
  • 100074442-BMFA1310BL027
  • 100074442-BMNA1287GY001X
  • etc.
Service
Product

Items delivered next working day.
The website however needs to be more customer friendly

No Comment
38 Hour(s) ago

100074329-BMEA2576GY001X

Service
Product

Service rating : Good quality clothing at a good value price.
Product: The garment i purchased was what was advertised. The quality of the product is as good as always.

No Comment
38 Hour(s) ago

100074589-BMGA3448BK014

  • Customer also reviewed:
  • 100074589-BMGF0109GY075
Service
Product

Service rating : All ok. Thank you
Product: All good. Thanks

No Comment
38 Hour(s) ago

100074794-BGKK0329NY031

  • Customer also reviewed:
  • 100074794-BBKK0338BK014
  • 100074794-BMGA3331BGY101X
  • etc.
Service
Product

Excellent

No Comment
38 Hour(s) ago

100074737-BMFA1383BK014

  • Customer also reviewed:
  • 100074737-BMGA3332BSK008
  • 100074737-BMKA1713BGY075
Service
Product

Service rating : prompt delivery
Product: shirts exactly what I wanted and at a wonderful sale price

No Comment
39 Hour(s) ago

100074514-BLKA1910BK014

  • Customer also reviewed:
  • 100074514-BLKA1910PK157
Service
Product

Very good service

No Comment
39 Hour(s) ago

100074326-BMGA3331BWH001

Service
Product

spot on

No Comment
40 Hour(s) ago

100074555-BLKA1859BK007

  • Customer also reviewed:
  • 100074555-BLGA2991PK032
  • 100074555-BLGA2995BK014
  • etc.
Service
Product

Fab products, informed of sales via emails, safe and secure payment, informed when products will be delivered (with delivery options), fast efficient delivery and well packaged items.

No Comment
40 Hour(s) ago

100074702-BMFA1310BL027

Service
Product

Service rating : Great service
Product: Perfect item

No Comment
40 Hour(s) ago

100074524-BMFA1399RD011

  • Customer also reviewed:
  • 100074524-BMGA3524WH001
Service
Product

Quick dispatch

No Comment
41 Hour(s) ago

100074492-BMKA1713BBK014

  • Customer also reviewed:
  • 100074492-BMMA0232-20WA015
  • 100074492-BMUA0089BK014-GY159
Service
Product

Service rating : I was not impressed that I was able to order and pay for 3 items and then be told that only 1 could be supplied. You should not take money before confirming that you can supply the goods.
Product: I don't know which of the items i ordered this number applies too but as I only received 1 item i can not rate any of them. I think you should at least include the description of the product when asking me to leave feedback

Read more
No Comment
41 Hour(s) ago

100074389-BBLK0212NY031

Service
Product

Service rating : fast delivery, excellent communication & easy to use website - this really makes a difference as some other similar companies make it really difficult to navigate their website
Product: Sizing seems a bit small - ordered age 13-14 for my 11 year old son & they fit perfectly. Good, thick material & they look much more expensive than they actually were. A good buy

Read more
No Comment
41 Hour(s) ago

100074287-BGEK0403OR039

  • Customer also reviewed:
  • 100074287-BGGK0272COR039
Service
Product

Service rating : All good.
Product: All good

No Comment
41 Hour(s) ago

100074708-BLKA1910BPK032

Service
Product

Service rating : great fast and free delivery
Product: i love this ladies jacket i got

No Comment
41 Hour(s) ago

100074444-BLEA3475BPU114X

  • Customer also reviewed:
  • 100074444-BLEA3551NY031
  • 100074444-BLVA0315BPK124
  • etc.
Service
Product

Service rating : I have still not received 2 items. I assume they were out of stock and it looks like I have been refunded but I have had not communication to confirm this.
Product: How am I supposed to know what the product is by that number? Also there are 5 boxes and I only received 4 items.

Read more
No Comment
41 Hour(s) ago

100074346-BMGA3426BK014

  • Customer also reviewed:
  • 100074346-BMGA3331BWH001
  • 100074346-BMGA3331BBK014
  • etc.
Service
Product

Overall service was perfect thank you.

No Comment