Bench is a British born urban lifestyle brand which designs cool and distinctive products.
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Service
Products
Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : Very pleased with the service providedProduct rating : extremely happy with purchases
All brilliant
Service rating : All good. Quick delivery.Product rating : Great fit. Simple but stylish.
Service rating : I still have not received my item which was dispatched on 14/05!! Im having difficulty logging on to the website to track the item too!!Product rating : I still have not received my item which was dispatched on 14/05!! Im having difficulty logging on to the website to track the item too!!
The service from Bench was excellent, i was amazed at the speed from ordering to recieving the goods
Service rating : Found it quick and easyProduct rating : deliver was quick, very pleased
Service rating : deliver is so quickProduct rating : good20-May-2013fasion
Service rating : i pleased to buy in benchProduct rating : very nice & comfortable
Service rating : Excellent service and fast delivery!Product rating : The product was really nice,but unfortunately it was not what I am looking for so I had to return it back.
Service rating : I've have been buying bench products since it launches because of its good qualityProduct rating : Fits really well
Service rating : Very speedyProduct rating : I thought it was going to be a teeshirt dress, to me it looked longer in the picture. I am a bit disappointed I probably wouldn't have paid that much for a teeshirt, but I will keep it and be more careful next time!
Service rating : very good service and quick deliveryProduct rating : very pleased with the product
Very good
Service rating : goodProduct rating : good
Service rating : fast delivery easy website great clothingProduct rating : Simple Tee Shirt very comfortable good price,
Was very impressed how quick and efficient the service was and so very easy and straight forward to use
Service rating : Very easy to use website and great offers given to customers.Product rating : Always great quality!
Service rating : Excellent service delivery as promisedProduct rating : Ideal summer coat
Service rating : very fast delivery and free too!!Product rating : very happy with item good quality.
Service rating : Excellent products, latest styles, colours and trends. Very fast service from ordering to receiving the clothes.Product rating : Great style and colour.
delivery took a week to arrive
Arrived quickly, well packaged . Product as described
Service rating : The standard delivery took around 4days. All fine...Product rating : Very nice warm jacket for my wife.....
Service rating : Good service fast deliveryProduct rating : Poor quality for the price
Service rating : Easy to use websiteProduct rating : Great Jumper, bought this for my boyfriend as he has the Navy and Grey version. It's a shame it is not produced in more colours!
Service rating : Every thing was simple and easy to do at site. The order took to long to arriveProduct rating : The product looks good and is good quality
Service rating : AwesomeProduct rating : One of my favourites and I'm just glad I can order it online
The option to receive 10% discount was not clearly advertised at checkout as described and so I did not find the box in which you put the code. Bench honoured the 10% anyway which was good, but then having tried the item on and deciding it was a bad fit I realised the returns label was not in fact a returns label but just a sticky address label. Pointless and deceiving. I am quite capable of writing an address label myself seeing as I am having to drive to the post office, queue up to weigh the goods and pay for the returns postage anyway. Writing the address on the label is no problem after all that. Advertising a "returns label" is misleading to the customer as it encourages the assumption that a trip to the post office and any additional payment for postage is not necessary. Very disappointed. Will not be using Bench online again for clothing as it is not worth the hassle. This lets the site down tremendously and if you had provided a fully functioning returns label or an option to return item in-store I would definitely have wanted to use the site in future.
Service rating : GreatProduct rating : Will definitely order more stuff
Easy to navigate website and good communication on order status
Quick delivery, will buy again from you
Service rating : it was very goodProduct rating : the product was very good quality
Service rating : Great range of products.Product rating : Very pleasd with these jeans for my son. They are a brilliant fit and look spot-on stylish !
Service rating : Quick delivery and good websiteProduct rating : Great fit, and comfy
Fast delivery
Service rating : Fast deliveryProduct rating : Excellent jeans - really impressed with them. Great fit & Style
Service rating : I love bench clothingProduct rating : I love the colour
Good quality products, though the sizing can be variable
Service rating : The website was easy to access. got emails telling me that products had been dispatched. Overall very pleasedProduct rating : Loved my jeans fitted me perfectly. Good Price
Service rating : Fast delivery.Product rating : Great rain jacket. Would normally be a 'small' in size, but the medium proved to be a comfortable fit.
No problems at all
Great service, quick delivery, what more can be asked ...
Service rating : Great Service and PriceProduct rating : Nice shirt but a bit tight in the arms/biceps
Service rating : Quick deliveryProduct rating : Always pleased with the quality of their clothing
Service rating : Great brandProduct rating : The most comfortable trousers I've worn in a vey long time. Love the fit and the design.
Service rating : love the company and majority of clothesProduct rating : the size was completely off, i ordered the same size as 2 other jeans i have from bench (28w 32l) and these were tiny! like a size 6 not true to size at all
Excellent service as always
Service rating : greatProduct rating : great
Service rating : Good quick service..Product rating : Lovely soft knit and good quality. When worn it comes off shoulder and would have liked to have known that. More detailed description on website would help!
Service rating : Really fast delivery & free too :-).Product rating : Great fit. Lovely colour, Very stylish!
Service rating : Easy ordering via PayPal. Good pictures of clothing with variety of angles. Works well on mobile platforms too.Product rating : Light. Bright. Good fit. Great price!
Paid for next day and it take 2 days to get here and because I was out had to wait and the pay £6 more £ to get my bag very unhappy
The web site was easy to use and delivery extremely quick! Thank you
Service rating : Good communication with customer servicesProduct rating : Lovely top. Great thanks
Service rating : Fast quick delivery easy to use.Product rating : As the picture shows
Service rating : The goods arrived promptly.Product rating : I didn't realise that the material would be so thin.
Service rating : Slightly different. Very familiar.Product rating : Great value. Great style. Great fit.
Service rating : Excellent delivery time.Product rating : Colour should've matched the picture.
Service rating : Quick delivery quick order lovely productProduct rating : Lovely coat really thick and warm great price too
Service rating : Returned 3 items, only 2 refunded. Awaiting explanation.Product rating : Didn't fit.
Service rating : Excellent service, easy transaction. Website easy to use. Good choices available.Product rating : Comfy & stylish.
Service rating : Quick delivery, good service.Product rating : Excellent design and quality, no surprises :)
Super fast delivery and well made products
When placing my first order, I was to input a code to receive my 10% discount. As an error occurred with my Bank Card Bench cancelled the order and told me to reorder using another card. I did this and input the code for 10% discount. It would not accept this and, as a result, had to pay full price as it already thought I had made an initial order. I emailed customer complaints at Bench but never received a response so instead of paying £81.00 I had to pay the full £90.00. Very poor customer service!
Service rating : Good customer service!Product rating : Great summer jacket. Price a bit too high.
I just went to collect my purchases at the royal mail post office ... And everythig is just fab! Just the way i expectet to be from bench!... Love this brend and I love their products ... Vero goog service ... Thank you!!!
Excellet service and quality of the products.
Quick service
Service rating : Excellent product and quick deliveryProduct rating : Very stylish
Quality is always excellent, shame that the website was sooooo sllloooowwwww when I was placing the order. Browsing products took long enough but it took the best part of 10 minutes from clicking Place Order to getting a confirmation screen and I was on the verge of giving up.
Service rating : Great service. Items delivered on time. Regularly shop with Bench & have used return service to exchange/refund items & have been processed promptly.Product rating : Excellent quality. Strong material washes well & feels supportive on body. Adjustable straps great too.
Service rating : very easy to order on line, quick deliveryProduct rating : Very good value for money, daughter loved it
Service rating : Returns are not free which is not helpful and will be very expensive to return products.Product rating : The sizing is not appropriate. Too big!
all ok
Service rating : Quick delivery.Product rating : Great quality - very pleased with purchase.
Service rating : Fast delivery, kept informed of order progressProduct rating : Just what i wanted, good quality and good price
good
Service rating : Thanks!Product rating : Good quality
Service rating : /vProduct rating : colour not too liking
Came quickly - good fit and quality
Service rating : I ordered a coat and unfortunately (despite being sent a confirmation email) the coat never arrived. At no point was I told that the order hadn't processed fully and it wasn't until I rang up that I was told it hadn't gone through (although the money has been taken from my account!). I then ordered a second coat as a result, which has been issued but I have still not received the refund for the first!Product rating : The coat is a bit thinner than expected but a good style and good fit
Service rating : Excellent service,allways has been!Product rating : Love the way bench stuff fits!
Really live their stuff and delivery is so quick and reliable :)
Service rating : my favourite clothing brand....recently visited new zealand for 5 weeks, my tour mates(aged 19-39) commented on my Bench wardrobe...trendy,easy to wear, hard wearing...& I'm what you call a mature lady...52...didnt stop me bungee jumpng/sea kayaking/surfing etc.... keep it up BenchProduct rating : bought these before, they are the BEST leggings on the market, I am average height 165cm but the extra long gives them that je ne sais quoi? over other legging brands...comfy, smart,hard wearing....happy customer
Service rating : great. have no complaints.Product rating : great clothing as usual. very cosy. recommend anyone to buy it.
Fantastic
Service rating : Fast free delivery !!!Product rating : Love it !!
Service rating : FAST DELIVERYProduct rating : DO YOU STILL DO ONES WITH THUMB WHOLES?
Service rating : Nice one on good priceProduct rating : Liked it very much
Please can you start allowing customers to collect their points when they buy online.
Service rating : very difficult to find a phone number to call the customer service; people there were very nice and helpfulProduct rating : perfect
The service from Bench is always top notch......very happy
dispatched order same day, super quick delievery. great
Service rating : I am a massive fan of Bench Products and i will certainly be using the direct website from now on instead of third party storesProduct rating : Love the design but if i was any bigger i would not be able to wear my fraviorte label
Service rating : Good serviceProduct rating : I think this service is very good.
Very fast delivery
