Welcome to BedroomWorld – the UK’s favourite bedroom store for beds and bedroom furniture.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : The customer service is dreadful, full of lies and false promises. Would say goods would be delivered on a certain day, after waiting in for delivery all day nothing ever turned up.Product: The goods were never accepted, when they finally got round to delivering the goods after 3 failed promises, they turned up damaged and totally unacceptable, so where sent straight back and requested a full refund.
Service rating : delivery only to door not insideProduct: a little rickety
Service rating : Ordering and help great. Unfortunately we were let down by the carrier who delivered a day late. When I phoned Bedroom World they refunded the delivery charge, which I had not expected. I would definitely use them againProduct: Good quality in excellent condition.
Service rating : Very good - thank youProduct: Excellent - just what I wanted and was discribed
I was asked to sign a document to confirm delivery of the item before it had been taken out of the delivery van and before I was able check the condition of the item. According to information on this site delivery of the mattress was to include taking it upstairs but the deliver person said that this was not the case.
No reply to my complaint
Service rating : Quick delivery and inthe day expectedProduct: Excellent value and exactly what we wanted
Service rating : Excellent service from start to finish. Ordered and delivered within a couple of days after being let down by argos after 6 weeks of waiting for a bed. Would definitely use again!Product: Lovely and very good quality. Easy to build took about ten minutes.
Service rating : Did what they said they would.Product: As described.
Service rating : Bed comfortable. Would have liked a few instructions on how to put feet on bed. Tried screwing them on then resized you had to push them. Also screws missing from bracket to slide draw on. (The bracket was loose in the bed).Product: Pleased with bed except for above. Delivery was well organised new exactly when arriving.
Service rating : delivery just when expected,good service thoughout.Product: straight forward assembly. frame of excellent quality
Service rating : Fast delivery lovely delivery man that helped us with the bed.Product: Absolutely love this bed! The picture does it no justice whatsoever only downfall is no instructions!! It looks simple but it's really frustrating when you think you have it correct then totally have to start again! But the bed itself made up for the stress!
Service rating : Service was ok but driver and mate were a little Heavy handedProduct: Bed arrived with both bases pulled away from bed all staples pulled through corner supports on bed base split and pulled away if we did not need the bed I would have returned bed I know it was not an expensive bed but I think it should have been fit for purpose
Very good service. Arrived when expected.
Service rating : All done on line quick and easyProduct: Does the job for price paid
Service rating : Good service, goods arrived when stated and in good condition. Some parts missing but manufacturer sent these within 2 days, no problemsProduct: Instructions seem simple but when trying to put this bed together by self not very easy. needed help to support parts whilst fixing together. This is not made clear in instructions.
Bed is great very comfortable
Service rating : Great service. Great communication.Product: Product was exactly what I wanted. All components were included. Excellent delivery times.
Service rating : everything came ok and in a good time slotProduct: good and useful
Service rating : Delivered on time as statedProduct: Excellent bed
Service rating : Received products very quickly, very happy with serviceProduct: Happy with the product
Service rating : I was very pleased with the prompt professional service.Product: My bed was easy to put together and is very sturdy.
Service rating : Delivery on time and correctProduct: Good bulid and materials
I requested delivery on the 22nd October,I am still waiting
I am disgusted with the service
Service rating : Excellent service and delivery.Product: Excellent service and delivery.
quick attention to request, good communication and delivery on time