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Service rating : The bed I ordered came on time and the delivery man was friendly and helpful.Product: The footend of the bed frame got dented quite easily by my 2 year old and some of the bed slats were not good quality. Some of the wood were defective.
Great coms and delivery admin
Service rating : Base of bed was found to be damaged on delivery - contacted immediately by email and received quick response while delivery men were still present. Received phone call from very pleasant and helpful lady. Agreed to accept replacement but have not had confirmationProduct: Divan base was found to be damaged on delivery
Service rating : Great being able to select day of delivery. Arrived within delivery window. Very pleased.Product: Took a while to build, but fairly simple. Great sturdy bed.
Service rating : Easy to order and quick deliveryProduct: Nice bed, pity the paint was chipped on arrival.
Service rating : Very good serviceProduct: Very good for the money
Service rating : good quick serviceProduct: headboard was damaged on the side but could not be bothered to send back
The delivery was quick, but I was unhappy that I was not told that the drivers would not carry the items beyond the front door. As I am single and have back problems, I had to call on friends to come and carry them upstairs.
Service rating : very good service ,everything arrived on time ,in perfect conditionProduct: good quality bed ,exactly what we wanted
Service rating : Very quick delivery and reasonable in price tooProduct: Lovely bed my daughter loves the pink hearts!
Service rating : Very happy with the service.Product: Very good and fast service. Beds are lovely and solid. Very happy
Service rating : Very efficient serviceProduct: Good quality. Assembled easily
Service rating : Mattress not as described on website. Not suitable to use. Exceptionally poor quality & so bouncy & soft it is dangerous. Had to buy another new mattress.Product: Very nice single bed . Exactly as shown & ordered.07-Apr-2014Mattress not usable..
Service rating : fast delivery friendly delivery manProduct: pretty massive product
Ordered specifically for the next day delivery for the bed and mattress and the bed frame came next day and the mattress the following day - had to have another day off work!
Service rating : We have not received full order yet still waiting for bed to arriveProduct: Not received bed yet
Service rating : Never ordered from this company before so was a bit worried but the bed came exactly when they said it would, contact from the company before the bed was delivered was excellent.Product: Had a few dents in but nothing major.
Service rating : 5Product: good
Would have been excellent if delivery man had taken the bed up to the bedroom instead of leaving in the hall.
Service rating : Great mattress and fast delivery!Product: Lovely product!
Service rating : We needed a new bed at short notice and our order arrived on time. We were able to track our order which was very useful. Would recommend this company.Product: Value for money bed. Is sturdy and looks attractive. Would recommend this bed.
Service rating : Items received swiftly and no problemsProduct: Sturdy easy to assemble slats fit well
Good quality product delivered when I asked for it to be. Only criticism is that the delivery driver nearly left without dropping off the whole bed, I had to point out that there was obviously a box missing.