Welcome to BedroomWorld – the UK’s favourite bedroom store for beds and bedroom furniture.
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horrendous delivery service. will never use again!!!!
Service rating : Good service, good friendly van driverProduct: All good
Service rating : The whole process was superb!Product: My child loves it. Looks good too.
Service rating : got it delivered on date requestedProduct: spare bed for guest seem ok for price
Service rating : we have just opened the bed after coming home from Oman and it is split everywhere. very poor quality. PLEASE CALL ME ON 07952 202528. Tony BoulgerProduct: JUST OPENED IT AND TOTALLY DAMAGED. BAD BAD QUALITY. I HAVE PICTURES.
Service rating : The service was quite fast but the delivery men stank of cigarettes, which was rather off-putting.Product: For the money it's very good, but it is not up to the standard of other shops
Service rating : I had to chase hard for 1 out of two products, threaten to cancel etc. Products did eventually arriveProduct: Just as advertised.
Service rating : Delivery Waited in all day - no delivery. Arrived Wed afternoon. Had to get friends to erect bed as delivery company refused.Product: Well-made and comfortable
Service rating : very easy to use website quick deliveryconvient to my needs at the timeProduct: just what i need at the moment good quaity for the price very easy to put together
Service rating : easy to use and plenty of information. good communication from team.Product: just what I needed, save seace, looks good
Excellent service and delivery very friendly service
Delivered to neighbour before slot time and not notified had to wait in house all day when beds were with neighbour.
Service rating : Easy to order items online. Very good delivery service, driver contacted me and told me an estimated time of arrival. Goods arrived intact, no issues concerning damage.Product: Good quality items for the price I paid. Comfortable bed, fit for purpose.
Service rating : The delivery driver was miserable, did not bring the frame and mattress in I had to bring it in myself, not good customer service at all disappointed my first time using bedroom world.Product: The bed came with a dent and had some pink missing
Service rating : Prompt serviceProduct: Wonderful bed and hubbie said easy to put together great price point , altogether a great product
Service rating : Good serviceProduct: Good bed
Service rating : No communication...next day delivery turned into 2 week waitProduct: Decent bed although it required additional support to counter its wobble
Good fast service
Service rating : Ordering was exceptionally easy and delivery was superbProduct: Looks great,easy to assemble and a brilliant price
Service rating : The booked delivery date could not be met due to driver and staff shortage at the couriers you use.Product: Nail protruding out of head board which I repaired myself
Service rating : got mattress on delivery date, bed came a day later due to 1 part of the parcel missing - slightly inconvenient however tracking allowed me to know when delivery comingProduct: very comfortable and value for money mattress
Service rating : I ordered a mattress and bed at the same time and then selected a delivery date and arranged for someone to be in on that day but only the mattress was delivered, with no instruction on when the bed would be delivered. It eventually arrived 5 days later. On reading the small print I did see that 2 separate items can be delivered at separate times but at no point was I informed of this!Product: I like the bed but had no assembly instructions inside which did add to the assembly time.
Service rating : I didn't receive a email telling me what day the bed would arrive (couldn't track the arrival date). The bed was left at one of my neighbour's house. The bed frame had a few scratches.Product: Not very good welding on the poles.
DELIVERY SERVICE NEEDS TO BE VASTLY IMPROVED! WOULD NOT RECOMMEND USING XDP
Service rating : Bad, would never use or recommend this service againProduct: Ordered mattress over two weeks ago and still not received it yet. Never arrived on the day I requested, after waiting in a day and a half and ringing xpd had a card through my door to say I had missed the delivery. Been ringing xpd over a week to arrange a deliver and spent £30 on phone credit after being put on hold all the time. Xpd promised I would have my delivery last Monday, after waiting in all day and the following day still have not received my mattress. I would never order from this shop again or recommend it to anyone else. I have sent three emails to xpd and had no reply