Bedroom World Reviews

Consumer ratings of Bedroom World

Feedback for www.bedroomworld.co.uk has been compiled from 1318 Customer Reviews

  • Feefo member since
  • 18/07/2012
  • Welcome to BedroomWorld – the UK’s favourite bedroom store for beds and bedroom furniture.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.bedroomworld.co.uk
06-Nov-2014

Conniston - 6 Drawer Dressing Table - White

  • Customer also reviewed:
  • Conniston - Stool - White
Service
Product

Service rating : The customer service is dreadful, full of lies and false promises. Would say goods would be delivered on a certain day, after waiting in for delivery all day nothing ever turned up.
Product: The goods were never accepted, when they finally got round to delivering the goods after 3 failed promises, they turned up damaged and totally unacceptable, so where sent straight back and requested a full refund.

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I'm happy that we've now resolved this issue for you and we look forward to welcoming you as a customer again in the future.

Thanks very much for your feedback and I'm happy we were able to resolve everything for you.

Kind Regards

Sally
06-Nov-2014

Regency Bedstead King Black

  • Customer also reviewed:
  • Silentnight Comfortable Foam Mattress Kingsize
  • Quilted Mattress Protector King
  • etc.
Service
Product

Service rating : delivery only to door not inside
Product: a little rickety

No Comment
04-Nov-2014

Pickwick Headboard Double

Service
Product

Service rating : Ordering and help great. Unfortunately we were let down by the carrier who delivered a day late. When I phoned Bedroom World they refunded the delivery charge, which I had not expected. I would definitely use them again
Product: Good quality in excellent condition.

No Comment
03-Nov-2014

Santos Antique Pine Bed Frame Double

Service
Product

Service rating : Very good - thank you
Product: Excellent - just what I wanted and was discribed

No Comment
02-Nov-2014

Silentnight Miracoil 3 Classic Mattress King

Service
Product

I was asked to sign a document to confirm delivery of the item before it had been taken out of the delivery van and before I was able check the condition of the item. According to information on this site delivery of the mattress was to include taking it upstairs but the deliver person said that this was not the case.

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I'm happy that we've now resolved this issue for you and we look forward to welcoming you as a customer again in the future.

Thanks very much for your feedback and I'm happy we were able to resolve everything for you.

Kind Regards

Sally
02-Nov-2014

Lyon Glossy Ivory Headboard Double

Service
Product

No reply to my complaint

Read more
As Above
02-Nov-2014

Florence Wooden Bed Frame Single White

Service
Product

Service rating : Quick delivery and inthe day expected
Product: Excellent value and exactly what we wanted

No Comment
02-Nov-2014

Limelight Pulsar White Faux Leather Bedstead Small Double

  • Customer also reviewed:
  • Prince Mattress with Rebounce prince small double
Service
Product

Service rating : Excellent service from start to finish. Ordered and delivered within a couple of days after being let down by argos after 6 weeks of waiting for a bed. Would definitely use again!
Product: Lovely and very good quality. Easy to build took about ten minutes.

No Comment
01-Nov-2014

Genoa Ottoman Bedstead Single Brown

Service
Product

Service rating : Did what they said they would.
Product: As described.

No Comment
01-Nov-2014

Superior Comfort Salas Divan Bed Salas 3ft Divan Set - 2 Draw

Service
Product

Service rating : Bed comfortable. Would have liked a few instructions on how to put feet on bed. Tried screwing them on then resized you had to push them. Also screws missing from bracket to slide draw on. (The bracket was loose in the bed).
Product: Pleased with bed except for above. Delivery was well organised new exactly when arriving.

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No Comment
01-Nov-2014

Kimberley Oak Wooden Bed Small Double

  • Customer also reviewed:
  • Silentnight Miracoil 3 Rio Luxury Mattress Small Double
Service
Product

Service rating : delivery just when expected,good service thoughout.
Product: straight forward assembly. frame of excellent quality

No Comment
31-Oct-2014

Limelight Epsilon Mink Velvet Upholstered Bedstead Double

  • Customer also reviewed:
  • Ortho Foam 140 Mattress with Free Pillows Double
Service
Product

Service rating : Fast delivery lovely delivery man that helped us with the bed.
Product: Absolutely love this bed! The picture does it no justice whatsoever only downfall is no instructions!! It looks simple but it's really frustrating when you think you have it correct then totally have to start again! But the bed itself made up for the stress!

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No Comment
31-Oct-2014

Shire Linen Ottoman Divan Base Double

Service
Product

Service rating : Service was ok but driver and mate were a little Heavy handed
Product: Bed arrived with both bases pulled away from bed all staples pulled through corner supports on bed base split and pulled away if we did not need the bed I would have returned bed I know it was not an expensive bed but I think it should have been fit for purpose

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I'm happy that we've now resolved this issue for you and we look forward to welcoming you as a customer again in the future.

Thanks very much for your feedback and I'm happy we were able to resolve everything for you.

Kind Regards

Sally
31-Oct-2014

Cuba Metal Bed Frame Double Silver

  • Customer also reviewed:
  • Silentnight 7-Zone Memory Foam Mattress SILENTNIGHT MEMORY 7-ZONE MATTRESS DOUBLE
Service
Product

Very good service. Arrived when expected.

No Comment
31-Oct-2014

Joseph Lisbon Headboard Joseph Lisbon Headboard Cream Double

Service
Product

Service rating : All done on line quick and easy
Product: Does the job for price paid

No Comment
31-Oct-2014

Rebecca Bed Frame in Satin Black and Antique Gold Double

Service
Product

Service rating : Good service, goods arrived when stated and in good condition. Some parts missing but manufacturer sent these within 2 days, no problems
Product: Instructions seem simple but when trying to put this bed together by self not very easy. needed help to support parts whilst fixing together. This is not made clear in instructions.

Bed is great very comfortable

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No Comment
31-Oct-2014

Maya Bed Frame Double

Service
Product

Service rating : Great service. Great communication.
Product: Product was exactly what I wanted. All components were included. Excellent delivery times.

No Comment
31-Oct-2014

Urban Sleep Non Allergenic Quilted Mattress Protector King

  • Customer also reviewed:
  • Riva Home Sophia Bedding Set in Duck Egg Blue Single
  • Edgar Upholstered Bedstead Charcoal Kingsize
  • etc.
Service
Product

Service rating : everything came ok and in a good time slot
Product: good and useful

No Comment
31-Oct-2014

Julian Bowen Slocum Bed Frame Single Pine

  • Customer also reviewed:
  • Relyon Pocket 1000 Mattress with Coolmax Single
Service
Product

Service rating : Delivered on time as stated
Product: Excellent bed

No Comment
31-Oct-2014

Waverly Silver Bed Frame Double

  • Customer also reviewed:
  • Ortho Foam 140 Mattress with Free Pillows Double
Service
Product

Service rating : Received products very quickly, very happy with service
Product: Happy with the product

No Comment
31-Oct-2014

BEDROOMWORLD DIVAN - 1/2 BASE ONLY - NO DRAWERS - KING

  • Customer also reviewed:
  • BEDROOMWORLD DIVAN - 1/2 BASE ONLY - 2 DRAWERS - KING
Service
Product

Service rating : I was very pleased with the prompt professional service.
Product: My bed was easy to put together and is very sturdy.

No Comment
31-Oct-2014

MAYA BED FRAME - DOUBLE

  • Customer also reviewed:
  • Visco Therapy Spring Flexi Student Pack - Mattress, 2 x Pillow, and Duvet - Double
Service
Product

Service rating : Delivery on time and correct
Product: Good bulid and materials

No Comment
31-Oct-2014

Lyon Metal Bed Frame Small Double Ivory

  • Customer also reviewed:
  • Prince Mattress with Rebounce prince small double
Service
Product

I requested delivery on the 22nd October,I am still waiting
I am disgusted with the service

Read more


I'm happy that we've now resolved this issue for you and we look forward to welcoming you as a customer again in the future.

Thanks very much for your feedback and I'm happy we were able to resolve everything for you.

Kind Regards

Sally
31-Oct-2014

Atlas Bed Frame Small Double Cream

Service
Product

Service rating : Excellent service and delivery.
Product: Excellent service and delivery.

No Comment
31-Oct-2014

Pickwick Headboard Single

  • Customer also reviewed:
  • Pickwick Dressing Table Mirror
Service
Product

quick attention to request, good communication and delivery on time

No Comment