Welcome to BedroomWorld – the UK’s favourite bedroom store for beds and bedroom furniture.
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Service rating : Great service with no concerns whatsoever.Product: Very attractive looking bed, easy to put together and no creaks!!
Service rating : Couldn't care less that my bed arrived with a huge dent. Very poor customer service.
Rubbish courier service too, need to change to a better more informative one which doesn't make you wait in all day especially when some of us have full time jobsProduct: The most stunning bed but shame there was a huge dent in it
Service rating : I was very happy with the fast delivery and the day of my choiceProduct: It was quite difficult to put it together as the instructions were not clear. A couple of pre-holes were not made in the right position.
Service rating : Very quick delivery, well organised. All parts present and correct.Product: The bed seems nice and fitted together well and quickly. The two guests who have tried it out so far (one quite a large man) seemed happy enough. Not tried the bottom bed yet.
Service rating : The company is very efficient, the delivery was good. The goods were dirty on receipt, as maket on the delivery note, but as we had thrown our old bed away had no other option but to accept. We understood the mattess was non-returnable if slept on.Product: This was the worst bed we have ever slept on. We ended up sleeping on the floor half way through the night it was so uncomfortable we were getting friction burns turning over. We thought we had bought a "medium" mattress not one that was "rock hard". We shall have to purchase a topper to make this work, at present we have a douvet between us and the mattess. We were surprised at the height of the bed. I would not recommend this to anyone unless you are used to sleeping on the ground. A very disappointing buy.
Service rating : good product delivered on time with no fuss - good initial telephone information!Product: quality for price.
Delivery was very late I was told on all my emails and texts that it would be delivered in the morning but Apperently that was a typo and my child never went to nursery because talk couldn't be bothered to deliver when specified!
Service rating : I cannot comment on this as the bed was for a friend and not delivered to my address.Product: As stated above, this bed was for a friend but she has since told me that she is very pleased with it.
Service rating : Great hassle free service, delivered on time, will shop with you again.Product: good quality bed frame, looks really nice.
Service rating : very goodProduct: very good
Service rating : Kept delivery promise and able to track easily.Product: Easy to assemble and feels strong.
Service rating : Punctual, friendly and efficientProduct: Very good value, daughter loves it.
Service rating : Excessive follow up correspondence.Product: Delivery good.
Service rating : Product arrived in the timescale promised. No hassle processProduct: Very easy to put together
Service rating : Great fast serviceProduct: Lovely curtains , look great !
Service rating : Very easy transaction with fast deliveryProduct: Nice bed but would benefit from better assembly instructions
Service rating : The service and products seemed good initially but delivery was not as good as hoped, not delivered on the date requested but rather timing of their own choosing.Product: Description of bed frame is white in colour, I'd say it is not white but rather off-white and this is misleading otherwise it seems to fit the description.
Service rating : Fantastic communication from start to finish will definitely use again!!Product: Great product at a very good price!!
Service rating : Excellent speedy serviceProduct: Great value and great looking bed and put it together easily.
Service rating : The customer service is dreadful, full of lies and false promises. Would say goods would be delivered on a certain day, after waiting in for delivery all day nothing ever turned up.Product: The goods were never accepted, when they finally got round to delivering the goods after 3 failed promises, they turned up damaged and totally unacceptable, so where sent straight back and requested a full refund.
Service rating : delivery only to door not insideProduct: a little rickety
Service rating : Ordering and help great. Unfortunately we were let down by the carrier who delivered a day late. When I phoned Bedroom World they refunded the delivery charge, which I had not expected. I would definitely use them againProduct: Good quality in excellent condition.
Service rating : Very good - thank youProduct: Excellent - just what I wanted and was discribed