Baker Ross Ltd Reviews

Consumer ratings of Baker Ross Ltd

Feedback for www.bakerross.co.uk has been compiled from 68569 Customer Reviews

  • Feefo member since
  • 10/12/2008
  • BAKER ROSS has been importing and distributing arts and crafts, educational and fundraising products to schools, playgroups, charities etc. in the UK and abroad by mail order since it started, and now supply thousands of different organisations every year.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.bakerross.co.uk
21-Oct

Christmas Bauble Suncatchers

  • Customer also reviewed:
  • Christmas Craft Punches
  • Glitter Cards
  • etc.
Service
Product

Service rating : Great
Product: Great designs and good quality ribbon to hang them with.

No Comment
21-Oct

Short Bamboo Sticks

Service
Product

Customer service only bothered to reply to me after I threatened to write a bad review.Never received a refund for goods returned.Would not use them again.

No Comment
21-Oct

Black Sugar Paper Roll

  • Customer also reviewed:
  • Chubbi Crayons Classpack
  • Kraft Paper Rolls
Service
Product

Service rating : Always a good service
Product: Exactly what I needed

No Comment
19-Oct

Butterfly Stained Glass Effect Decorations

  • Customer also reviewed:
  • Hairy Heads Scratch Art Magnets
  • Owl Colour-in Masks
  • etc.
Service
Product

Service rating : Very good
Product: Fiddly

No Comment
18-Oct

Butterfly Ceramic Flowerpots

  • Customer also reviewed:
  • Festive Paper Chains
  • Halloween Chocolate Pumpkin Balls
  • etc.
Service
Product

Service rating : always come well packed
Product: BUT! no hole at bottom so any plants will get water logged

No Comment
17-Oct

Christmas 4-in-a-Row Games

  • Customer also reviewed:
  • Christmas Bell Wooden Decorations
  • Christmas Scratch Art Magnets
  • etc.
Service
Product

Service rating : products always arrive safe and sound, gives me pleasure to colour and assemble stuff for my Christmas trees usually 3 - two at home and one at church.
Product: smaller than thought they would be.

No Comment
17-Oct

Alien Monsters Gliders

  • Customer also reviewed:
  • Alien Monsters Scratch Art Magnets
  • Dragon Scratch Art Magnets
  • etc.
Service
Product

Easy use website and great products

No Comment
16-Oct

Basket Weaving Kits

  • Customer also reviewed:
  • Christmas Funny Face Pom Pom Decoration Kits
  • Easter Basket Raffia Weaving Kits
  • etc.
Service
Product

Service rating : Great
Product: Great

No Comment
16-Oct

A4 Cut Flush Files

  • Customer also reviewed:
  • Air Hardening Clay
  • Budget HB Pencils
  • etc.
Service
Product

one recent order wasn't posted until several days after the estimated arrival time and with an item missing - this was very inconvenient as I had ordered in good time but felt let down. Generally delivery is okay.

No Comment
15-Oct

Christmas Hedgehog Decoration Sewing Kits

  • Customer also reviewed:
  • Christmas Jumper Bunting
  • Christmas Wand Streamers
  • etc.
Service
Product

Service rating : Most products are great and very good value just occasionally some items are not quite what I was expecting
Product: Look great not used yet

No Comment
14-Oct

Chocolate Nativity Scenes

  • Customer also reviewed:
  • Glitter Star Foam Stickers
  • Jungle Animal Foam Stickers
  • etc.
Service
Product

Very poor service indeed. I paid for priority delivery 'within two working days'. Ordered at the weekend and the product didn't arrive until Wednesday afternoon, after the event it was needed for. Customer service didn't want to know or help in any way. I've used Baker Ross for years and see a decline in product quality. Will be looking elsewhere for future orders.

Read more
No Comment
14-Oct

Christmas Treat Bags

  • Customer also reviewed:
  • Clear Sticky Tape - 25mm
  • Gold & Silver Metallic Fibre Pens
  • etc.
Service
Product

Service rating : I am always satisfied with your prompt service.
Product: Came up to expectations

No Comment
13-Oct

Christmas Bendy Straw Cups

Service
Product

Service rating : ok
Product: ok

No Comment
13-Oct

A4 White Card Value Pack

  • Customer also reviewed:
  • Lakeland Painting Pencils
  • Scratch Art Doodle Sheets
  • etc.
Service
Product

1 item missing from order. An email to customer services & the item was dispatched within a few hours. First problem I've ever had with Baker Ross

No Comment
13-Oct

Self-Adhesive Felt Shapes

Service
Product

Service rating : Received goods quickly
Product: good range

No Comment
13-Oct

Butterfly Pull Back Racers

  • Customer also reviewed:
  • Football High Bounce Jet Balls
  • Hero Rubber Ducks
  • etc.
Service
Product

Service rating : Great item thank you
Product: Great item thank you

No Comment
13-Oct

Christmas Charms

  • Customer also reviewed:
  • Festive Gift Bags & Seals
  • Festive Ribbons
  • etc.
Service
Product

Speedy service, great value and fab customer service

No Comment
13-Oct

Christmas Motif Craft Felt

  • Customer also reviewed:
  • Coloured Sequins
  • Fabric Purse Keyrings
  • etc.
Service
Product

Service rating : Great company
Product: Just right for Christmas decorations

No Comment
11-Oct

Pirate Colour-in Masks

  • Customer also reviewed:
  • Pirate Dotty Art
  • Pirate Foam Stickers
  • etc.
Service
Product

The products are very good, easy to use and age appropriate. Service from Baker Ross is poor, my order took eleven days to arrive

No Comment
11-Oct

Black & Silver Stick-on Jewels

  • Customer also reviewed:
  • Chubby Brushes Value Tub
  • Coloured Crowns
  • etc.
Service
Product

Problem with placing the order due to high monetary value of order. Delay in communicating this to customer. Repeated issues with delivery date being pushed back despite having opted for next day delivery. Issues which took over a week to resolve, resulting in late arrival of items required for public event. On day of actual delivery issue with missed delivery despite clear instructions for access to address. Latter apparently tied to layout of online form tied to order.

Read more
No Comment
11-Oct

Bug Stampers

  • Customer also reviewed:
  • Jungle Stencils
  • Pirate Stencils
  • etc.
Service
Product

Service rating : But delivery slow
Product: But delivery slow

No Comment
11-Oct

Friendship Bracelets

  • Customer also reviewed:
  • Glow Sticks
  • Heart Gem Pendants
  • etc.
Service
Product

I have placed two orders recently and although I was very pleased with the products I did have a few issues. The first order was missing something and the 2nd order was delayed in being dispatched. I would have appreciated an email or text to advise that the items were delayed, I eventually rang up to check where the order was as I was worried that I would not receive it in time.

Read more
No Comment
11-Oct

Frame Card Shapes

  • Customer also reviewed:
  • Owl Colour-in Memo Pads
  • Self-Adhesive Foam Hearts
Service
Product

Fast efficient service

No Comment
11-Oct

Autumn Colour-in Spiral Mobiles

  • Customer also reviewed:
  • Leaf Stampers
  • Leafy Hedgehog Decoration Kits
  • etc.
Service
Product

Efficient. Responded to query quickly.

No Comment
11-Oct

Christmas Elf Biff Bats

  • Customer also reviewed:
  • Christmas Pom Pom Decoration Kits
  • Christmas Self-Inking Stampers
  • etc.
Service
Product

Service rating : Absolutely fantastic service. Made me feel like a valued customer. Thank you.
Product: Great product!

No Comment