BODIE and FOU Reviews

Consumer ratings of BODIE and FOU

Feedback for www.bodieandfou.com has been compiled from1053 Customer Reviews

  • Feefo member since
  • 27/05/2010

  • BODIE and FOU is a chic, inspiring concept store (online) for design lovers in search of cool, modern designs for the home and unique, beautiful gifts. It's a haven of inspiration & creativity with a collection of home accessories, lighting, furniture, gifts for men, gifts for her carefully selected, happily mixing together inspiring European designs with the best of chic French homeware. It's friendly, enjoyable, stress-free and open 24/7... No crowd, no noise, no parking ticket, no heavy bag to carry....pure bliss

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about.The percentage of all customers leaving a review who rated the service 'good' or 'excellent'.

Service

Pie Chart shows the reviews scores for 1053www.bodieandfou.com
about.The percentage of all customers leaving a review who rated the product either 'good' or 'excellent'.

Products

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Reviews

DateProductRatingCustomer ReviewReply from www.bodieandfou.com
09-Apr-2013

Wallpaper Penguin - Turquoise

Service
Product

the order was simple and my goods arrived promptly...however I have tried repeatedly to contact the number provided on their website as I have a query regarding a future order I intend to make and the call is never answered!

Read more
Please accept our sincere apologies for the inconvenience. Your order was placed in Jan which was when we moved offices & we had a temporary phone no for 3 weeks. Everything is back to normal now and you can contact us on 0208 450 5600 from 9.30 to 5pm Monday to Friday, by email thegirls@bodieandfou.com or via twitter, Facebook, Instagram. Thanks
09-Apr-2013

White Rabbit Lamp

Service
Product
Latest
Service
Product

I was really pleased with the white rabbit lamp which I bought as an Easter present for my daughter she said that it was the best present ever.

09-Apr-2013
Service rating : Exellent
Product rating : Really lovely to look at.

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Thank you very much for your lovely comment! We wish you a lovely day
09-Apr-2013

The Old Oak's Last Dream print

Service
Product

Service rating : Arrived as stated
Product rating : Loved the print for a long time!

 No Comment
08-Apr-2013

ABC LOVE print

Service
Product

Service rating : Amazing products and choice for a fan of design and fashionable homeware.
Product rating : I love, love, love this print and have found the perfect little space for it in my babies nursery, so individual and fun....just what I was looking for.

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Thank you very very much!
08-Apr-2013

Kathleen Hills pendant light - White

Service
Product

Service rating : ORDERED ITEM ONLINE LATE FRIDAY AFTERNOON. RECEIVED PRODUCT FIRST THING MONDAY MORNING. ONLY PAID FOR STANDARD DELIVERY, WHICH USUALLY TAKES 3 TO 5 WORKING DAYS. EXCELLENT SERVICE. WOULD RECCOMEND TO FRIENDS.
Product rating : VERY WELL PACKAGED, AS THESE ITEMS ARE VERY FRAGILE. WOULD ORDER PRODUCTS FROM THIS DESIGNER AGAIN IN THE FUTURE.

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Thank you very much for your positive feedback and thank you for telling your friends about us! It is very kind
07-Apr-2013

Type map print - New-Zealand

Service
Product

Service rating : I'm rapt to have found this website! Gorgeous stuff and I'll definately be back. Already I've told others here about this website and they love it just as much as I do.
Product rating : Love it! Can't wait to see it framed.

Read more
Thank you very much! As our Founder is married to a kiwi, we know she loves having great feedback from NZ!
06-Apr-2013

Familia Cup

Service
Product

Service rating : Very good
Product rating : Appreciate that

 No Comment
04-Apr-2013

Cognac glasses

Service
Product

Service rating : swift and trouble free
Product rating : just as displayed and informed

 No Comment
04-Apr-2013

EAT red metal letters

Service
Product

Service rating : Excellent service with emails replies to promptly and order received within a few days.
Product rating : Love the red EAT letters. They are quite heavy but sturdy as made of metal. They are a real feature in my kitchen.

 No Comment
04-Apr-2013

Wooden chopping board - LARGE

  • Customer also reviewed:
  • Wooden chopping board - MEDIUM
  • Wooden chopping board - SMALL
Service
Product

Love the products!

 No Comment
03-Apr-2013

'Life would be rubbish Without You' print - Gold on black

Service
Product

Service rating : I picked up my order from Bodie and Fou HQ at very late notice and they were very accommodating and helpful.
Product rating : Very high quality print and well wrapped too!

 No Comment
03-Apr-2013

Roller blind 'Tree' - Blue

Service
Product

Service rating : p+p very expensive
Product rating : product description inaccurate

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We are sorry to hear this item did not meet your expectations and you are welcome to send it back for a refund should you wish to return it. Kind regards
03-Apr-2013

MT masking tape Nibiiro

  • Customer also reviewed:
  • Washing up bowl & brush - Black
Service
Product

Service rating : The online shop is a treasure trove. The customer service is excellent.
Product rating : What can I say ... masking tape is a must-have for so many things, and I love the collection Bodie & Fou offers.

Read more
Thank you very much for your lovely feedback! Wishing you a lovely day
02-Apr-2013

Industrial clip-on light

  • Customer also reviewed:
  • Wire letter tray
Service
Product

Great customer service - quick to respond, friendly, helpful and supportive.

 No Comment
02-Apr-2013

Clare Vivier La Tropezienne bag - Tan

Service
Product

Service rating : Great product range, well presented on line and service very efficient
Product rating : I am using and enjoying the bag, fantastic colour and shape/size. The internal finish of the bag is however disappointing.

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Thanks very much for your feedback. As the bag is dyed in hand, be reassure that the few stains you may see will fade over time
02-Apr-2013

Do What You Think Is Right print

Service
Product

Service rating : very effiecient
Product rating : I love everything I have got from Bodie and Fou. Thank you.

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thank you very much! :-)
02-Apr-2013

Clare Vivier mini sac - Red

  • Customer also reviewed:
  • Fluro Paper Confetti Garland
  • Pom Poms Set of 3 Bright yellow/Pale yellow/White
Service
Product

Service rating : Prompt delivery
Product rating : The bag is much smaller than I had expected it to be - it's more of a purse (with only one compartment) with a shoulder strap. I returned it.

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We are sorry to hear that the bag did not meet your expectations but glad to hear you received your order very quickly. Warm regards
01-Apr-2013

Cognac glasses

Service
Product

Service rating : top notch!
Product rating : recipient loved them

 No Comment
01-Apr-2013

Wallpaper Bookshelf - White

Service
Product

Service rating : Have expected it to be a bit more time-consuming, because of delivery to Austria. But no problems at all. Item arrived well packaged and in suprisingly good time.
Product rating : Just love it!

 No Comment
01-Apr-2013

Batgirl print

Service
Product

Service rating : Great service. Timely and well packaged for delivery overseas.
Product rating : Love the poster. Unique and good quality. I am very happy!

 No Comment
30-Mar-2013

Circus print

Service
Product

Service rating : Great product selection, but the postage costs are a little high for the smaller products!
Product rating : Love my circus print.. Perfect in my daughters bedroom!

 No Comment
30-Mar-2013

Industrial stool 'Have a seat'

  • Customer also reviewed:
  • Wire letter tray
Service
Product

Service rating : Backorder date changed three times, so I waited almost two months. The shipping cost was ridiculously high, compared to the one in other webshops, like Rockett St. George for example (£198 against £30 for approximately the same weight, and I received my parcel faster with UPS paying £30)
Product rating : The stool is awesome but one of the legs was slightly bent .

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We are really sorry to hear that. Int'l shipping can vary so much from one country to another and is always calculated on the volumetric weight of the box, not the actual weight of the item. The volumetric weight of the stool you ordered is actually 14 kg whereas something a lot less volumetric but heavier than the stool could have actually cost £30 in shipping.
30-Mar-2013

Clare Vivier La Tropezienne bag - Tan

Service
Product

Service rating : I had to wait for my bag as It was out of stock but once it was on its way, you kept me informed and it arrived sooner than I expected.
Product rating : I love my Tropezienne. It is so light and is exactly what I wanted.

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Thank you very much for your feedback. Unfortunately the delivery times for this bag are often too long but we are at the mercy of the designer's production times. Glad you love it though!
29-Mar-2013

Birds A-Z print

  • Customer also reviewed:
  • White tealight holder
Service
Product

Very good customer service. However one item was out of stock and the other item sent was the wrong version.

 No Comment
29-Mar-2013

Ceramic Grass vase

  • Customer also reviewed:
  • Milkii Milk Jug
  • The Old Oak Last Dream print SAMPLE CAN NOT BE EXCHANGED OR REFUNDED
Service
Product

Service rating : I wished I lived back in London so I could shop Bodie & Fou without the onerous import fees.
Product rating : I bought one of these when it was first featured in The Telegraph. Love, love it. Unfortunately the blades collided with a wine bottle, but I was very happy to see you still offer these and promptly ordered a replacement.

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No Comment