Anonymous Customer wrote on 13-Mar-2012
Online store should close its doors now. No initiative at all. Also did not realise not all Bstore shoes have a footbed with arch support, which should be clearer on the website. There was no offer from B-store to make things right or cover any postage costs due to their errors and lack of communication. They still owe me a dollar. I gave up on the webstore and made the trip to the shop to sort everything out. I will never ever use the webstore again. In a word....FAIL!!
B Store wrote on 13-Mar-2012
I'm sorry that you're unhappy with the products and the steps we have taken to try and make this right - I hope that in spite of this you'll find it in your heart to come back and give Bstore another go!
Josh
Online Manager
Other reviews relating to this order
| Review of | Rating | Customer Review |
|---|---|---|
Lili Sand 39 | looked liked used stock - footbed glue was poor - frayed at edges - at least it was on special. | |
Lola Red 38 | Product was not available and a refund was applied - the product should not have been available on line to order at all. | |
Loints ELBA Black/Wine 39 | Fit was poor. Sizing was supposed to be charted to Australian equivilant - so far wrong it's not funny. The product came with price tag that was discounted a third less then what I was charged. Returns were disastrous process. Packaging was damaged. There were more issues but I can't be bothered. |