Auctionair Reviews

Consumer ratings of Auctionair

Feedback for www.auctionair.co.uk has been compiled from322 Customer Reviews

  • Feefo member since
  • 20/01/2012
  • Auctionair came out of an experimental trial with British Airways in 2001. It has since processed 1.1 Million sealed-bids that have offered around £250m for 5-star holidays, new tech, upmarket jewellery, cars, motorbikes & selected luxury goods. One in four entrants in the High Bid auctions had a winning bid, saving an average of 51% and one in 58 in the Low Bid auctions at an average 98% discount. The stock is often held by the Auction suppliers, so fulfillment of tangible items can sometimes be on the slow side. Allow 12-20 days unless there has been a problem. There are generally high levels of customer service especially in arranging holidays & breaks and there seems to be plenty of attention to solving problems if they occur.

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.auctionair.co.uk
29-May-2012

Wimbledon cufflinks by Babette Wasserman

Service
Product

Very pleasant people to deal with. Actions are fast and efficient.

No Comment
28-May-2012

Two night break for two at the Grand Jersey Hotel

Service
Product

Service rating : Good offers even if I cannot accept them all due to age, and considerate in their dealings.
Product rating : Excellent hotel with great service and good food.

No Comment
28-May-2012

Jubilee hallmarked paper knife

  • Customer also reviewed:
  • Silk Barrel cufflinks by Babette Wasserman
Service
Product

Extremely quick delivery and good customer feedbacck.

No Comment
28-May-2012

Q2 Tip & Tilt Internet Radio

Service
Product

Service rating : No problems- delivered as promised
Product rating : Difficulty with installing - contacting Q2Rad for solution

No Comment
21-May-2012

Four nights at Borgo Storico Seghetti Panichi in Italy

Service
Product

Service rating : Very helpful and a pleasure to deal with
Product rating : A stunning setting, and beautiful house full of history - it makes a refreshing change to have a real key for your room. The staff couldn't do enough to help.

No Comment
21-May-2012

Picturesque week at Casa Glyn in Northern Tuscany, Italy

Service
Product

Service rating : Jill has been very responsive and helpful.
Product rating : The house and the views are beautiful.

However, the owner/manager who rebuilt the house as a memorial to her late-brother and stays in the basement of the house is so emotionally attached to the property that you must also find it perfect (She accepts no suggestions for improvement) and you must clean up the house yourself (or hire her part-time maid to do so for you).

Her response when I gave her feedback as she requested left a bad taste on an otherwise good stay.

Read more
Very glad you had a good time at CG. It is clearly a lovely place, but unfortunately we have not seen eye to eye with the owner and so will not be offering this one again.

Thank you for the comment

Best wishes