Despite occasional urges to send them all to the workhouse we think most parents agree with us that our children still deserve their own special space: a space where they can play, study, plot & dream!
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Service rating : Excellent delivery and excellent customer serviceProduct rating : Lovely quality
Service rating : FineProduct rating : Genarally good quality but one dowel was defective. One package contained intructions for a bed and the other, no intructions at all. They were emailed as soon as I'd asked for them. The offer to send the dowel by post wasn't really much help as I couldn't just stop building one of the chests for what would have been a couple of days. I made one from a piece of 1/4" dowel rod but if it had been another component, I'd probably have been stuck.
I'm very happy with the quality of bedroom furniture I ordered for my son. Delivery was prompt however there were some problems with the courier handling, which was sorted out by Aspace. Nevertheless, I am pleased with the response and customer service provided by Aspace.
In store service to help us select was very good. But had some problems arranging a delivery slot, eventually got sorted 3rd time.
Service rating : Due to the high end prices, Aspace should offer free delivery when ordering furniture.Product rating : Good quality but the finish marks easily
Service rating : Good service. Dispatched quicklyProduct rating : Nice product but a little expensive, especially when other high street brands are more reasonably priced.
I ordered the wrong colour by mistake - rang to correct it and it was corrected quickly with no fuss.
The product arrived without instructions for putting together the side table and drawers, only the bed instructions were included.
However the delivery team did not call in advance as requested.
Service rating : Bad experience with company before but great service this time!Product rating : Bad experience with company before but great service this time!
Service rating : Prompt Delivery in excellent conditionProduct rating : Great quality, lovely finish
Service rating : Very helpful lady on help desk when rang to enquire about different beds. Quick delivery.Product rating : Solid bed, very easy to assemble. My son is delighted with his new bed.
Product was lovely, was kept informed of delivery time, very pleased with this service & will buy from this company again
Service rating : Quick and promptProduct rating : You can feel the springs - ok for a childs truckle for sleep overs but not their own bed
Good customer service and delivery men for assembly were great
Service rating : Web site worked well so ordering was easy. Product delivered within a few days. Very good not problems. Would have been good to have recomended/correct matress to buy with it. As I was not sure, I did not purchase from Aspace but will get one from John Lewis. A matress on its own said delivery was £40!! Did I read that right??Product rating : I bought this reduced in the sale and at that price feel it is excellent value. The product quality is high with stylish design and finish. It is quite heavy so not easy to move around once assembled but then most cabin beds are. Am very happy and so is my son.
Service rating : Efficient and polite service.Product rating : Really disappointed. Two sets were bought a year ago for my 2 sons - which are great, but one duvet cover now has a small rip. I ordered a replacement, but the size of the gingham has changed. It no longer matches the existing set and as it is a large gingham print, it looks too babyish for my 6 & 8 year old boys. The small gingham was less age dependant and I hoped that I could keep the same print/design for many years. Unfortunately I have had to return the new set for a refund.
Service rating : GoodProduct rating : Good
Service rating : Very prompt delivery. Emails very suitably sent to update progress of orderProduct rating : Good product
Products and assembly were great. Retail experience (Westbourne Grove) was poor. Staff seemed clueless, confused and distracted. You need to sort them out!
Still haven't received my bed! Very furstated and cross. Regretting ordering from Aspace!