Andertons Reviews

Feedback for www.andertons.co.uk has been compiled from8830 Customer Reviews

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31/10/2011
Andertons Music Co. is a family run musical instrument retailer with nearly 50 years of experience serving the music community in the UK. From our Guildford music store and our online musical instrument shop, we offer musicians a huge selection of guitars, amps, drums, pianos, keyboards, synthesizers, recording equipment, PA systems, music accessories and more - all at competitive prices. We take pride in offering a high level of customer service at Andertons, but don't take it from us! Visit our feefo page to see recent accounts from happy customers. You will soon see why we are known as the Musicians' No.1 Superstore!
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Date	Service	Rating	Customer Review	Reply from www.andertons.co.uk
1 Hour(s) ago	Epiphone Les Paul Standard Plustop Pro in Vintage Sunburst Customer also reviewed: Fusion Electric Guitar Black / Green		Bought an Epiphone Les Paul in vintage sunburst and I love it. Andertons is the best online music shop I will now buy everything there. Also, watch their YouTube demos with Chappers and The Captain... Class.	No Comment
2 Hour(s) ago	B Stock : Ibanez RG721RW Guitar Has a mark		Traded in an old jackson js model, and walked away with a beautiful guitar that I have been enjoying immensely. As it was a b stock and had a slight mark, I was given a decent discount. The guy who handled my sale was extremely helpful and patient, checking up on whether it came with a hardcase or not (initially it was thought not, but he did some further checks and confirmed that it did indeed come with a hard case, nice!). It was also good fun to try out the guitar in the cool sound booths they have there. As for the guitar itself, Ibanez RG721, it's truly a beautiful instrument in my eyes. Light, slim smooth neck, decent stock pickups, plus the thing just looks freaking gorgeous - it's inspiring this novice to play a hell of a lot more. Cheers Andertons Read more	No Comment
2 Hour(s) ago	Peterson StroboClip SC1 Tuner		Fast efficient service as always.	No Comment
3 Hour(s) ago	Fender Mustang IV V.2 2x12 Modelling Amp Combo		Satisfied.	No Comment
3 Hour(s) ago	Rode smartLav Lavalier Microphone		Phone support friendly and useful. Arrived very quickly. Good.	No Comment
3 Hour(s) ago	Korg MicroKORG XL Plus Synthesizer		I've never had less than excellent service from Andertons.	No Comment
4 Hour(s) ago	Boss RC-3 Guitar Loop Pedal Customer also reviewed: Andertons Pro Sound Moulded 6.3mm Patch Lead 300mm Boss FS-5U Unlatched Footswitch etc.		Excellent service (as ever). Lots of staff available, knowledgeable and willing to help everyone who comes in. I made full use of their one-month exchange offer and they didn't even ask that I exchange like-for-like on price; they were happy to refund the difference. Very impressed!	No Comment
8 Hour(s) ago	PAIR of Stagg SPS10 Heavy-Duty Steel Speaker Stands w/ Free Nylon Stand Bag		Ordered stagg speaker stands. Arrived next working day and packaging was brilliant, if anything was a bit too much packaging. Gives me confidence if I choose to buy some new speakers later. Very happy.	No Comment
8 Hour(s) ago	Shure SM58 Dynamic Vocal Microphone with Switch Customer also reviewed: Stagg SG-A100BK Guitar Stand with Neck support Fender Vintage Voltage Tweed Guitar Lead - 18 ft etc.		My products arrived in a short amount of time and I was pleased with their quality. Thank you!	No Comment
21 Hour(s) ago	Line 6 DT25 Tube Head Customer also reviewed: Soft Bag for Line 6 POD HD500 Planet Waves 25Ft Swivel Xlrf - Xlrm Mic Cable etc.		Great in-store advice and customer service post-sale, fantastic all round.	No Comment
21 Hour(s) ago	TC Helicon Harmony Singer Vocal Effect Pedal		Always reliable and early with new models..	No Comment
22 Hour(s) ago	Fender Replacement Bridge Piece For Mustang Guitars		The bridge came very quickly. I'm happy because now i can rock with my Jazzmaster!!	No Comment
22 Hour(s) ago	Strymon Ola dBucket Chorus Vibrato Pedal		Great service as always. Problem with the pedal I purchased was dealt with quickly and efficiently - pedal replaced without question within a couple of days. Fast response to e-mail; cheers guys.	No Comment
23 Hour(s) ago	Ticket for Steve White Drum Clinic on Thursday 9th May 2013		polite , friendly , fast and efficient service . highly recommended .	No Comment
24 Hour(s) ago	Second Hand Vox AC30 Valve Reactor (No Footswitch)		first class service from the ever helpful team of very knowledgeable experts, it's easy to see why Andertons have won the best music shop award 3 years running	No Comment
25 Hour(s) ago	Gibson Les Paul Classic Plus 50s Neck in Heritage Cherry Sunburst		Great service as always. Highly reccommended.	No Comment
26 Hour(s) ago	Toontrack EZ Drummer Expansion EZX - Americana		Prompt reliable good advice available!	No Comment
26 Hour(s) ago	Takamine EG128SC Electro Classical Guitar		Excellent service!! I recomment,	No Comment
27 Hour(s) ago	Blackstar ID:260TVP True Valve Power 60w 2x12 Combo Amp		Great Value, Good shipping, YouTube videos are always great guidance	No Comment
27 Hour(s) ago	Digitech Jamman Stereo Looper Pedal Customer also reviewed: Fender Vintage Voltage Tweed Guitar Lead - 18 ft Andertons Pro Sound 6.3mm TRS Jack - to Jack Balanced Patch Cable 1m		Brilliant service! Brilliant prices! Superb delivery!	No Comment
27 Hour(s) ago	Ultimate Support MS70 Adjustable Speaker Stands (Pair)		Super quick delivery, all good..	No Comment
27 Hour(s) ago	TC Electronic Ditto Looper Effects Pedal		great prices and very swift delivery. customer service clear and concide	No Comment
28 Hour(s) ago	Gibson Les Paul Standard Premium Quilt Guitar in Honey Burst		Oops I forgot to leave a message to Andertons for their excellent service. I got my absolutely lovely Gibson Les Paul in time.What a beauty and a tone to cry for.I am really love struck and ready to rock.Thanks a lot for your service and the Great Guitar.Best wishes Øystein	No Comment
35 Hour(s) ago	Squier by Fender Electric Guitar Pack with Blonde Telecaster		Very quick service with fast postage and shipping. Great prices on items I bought and Im very happy with the quality of service.	No Comment
43 Hour(s) ago	BOSS ME25 Guitar Effects Processor Customer also reviewed: Boss PSA-230ES Power Supply for Boss Compact Pedals		Good service,good product,good price. Well done.	No Comment
22-May	Mackie SRM450 Version 2 Active PA Speaker In Black (Price Each) Customer also reviewed: Numark Mixtrack Pro II Software Performance Controller Heavy Duty Speaker Bag for Mackie SRM450 etc.		Very speedy service, products arrived well packed.	No Comment
22-May	Cornford Roadhouse 30w 1x12 All Tube, UK Made Guitar Combo Customer also reviewed: Digitech RV7 Hardwire Stereo Reverb Pedal		Rang to talk over my choices before ordering, got some great advice from someone who had obviously listened to my requirements. Dispatch was quick. I would definitely use Andertons again!	No Comment
22-May	Apple MacBook Pro 15 2.7GHz with Retina Display		IT TOOK AS WHILE TO GET THE LAPTOP BUT THE WAS APPLE'S PROBLEM NOT ANDERTONS, THE GUYS I DEALT WITH WERE SPOT ON!!!!!!!!!!!!!!!!!!!!!!!1	No Comment
22-May	TC Electronic Ditto Looper Effects Pedal Customer also reviewed: Powerbank DC9X 10 Way FX Pedal Power Supply		Always professional, always helpful.	No Comment
22-May	Decibel ElevenHot Stone HC Multi Pedal Power Supply		Quick delivery.	No Comment
22-May	Yamaha THR5 Guitar Amp		Hi, the item I ordered arrived as you said it would, quick delivery, before this order I paid your shop a visit and the young man that helped me try a couple of guitars was friendly, helpful and knowledgable, which is good for me as I am a beginner.I have since emailed Andertons and have received prompt and helpful replys, I will be coming back soon and hope to buy a nice new guitar, thanks, Mark Windibank. Read more	No Comment
22-May	Arturia Analog Factory Experience The Laboratory 49		excelent service from andertons , but i think they should check with product suppliers (arturia) as i could not use my item (analog lab) for 13 days due to no activation code and very poor support from arturia .	No Comment
22-May	Cakewalk A800 Pro 61 Key MIDI Keyboard Controller		The Best Ever, definitely use them again, in fact I have, I got them to send me DR Bob Moog's Software Collection Box, and that's here too. Superb, I will be using them again soon, will recommend them to anyone. Keep up the good work Andertons.	No Comment
22-May	Fender Replacement Bridge Piece For Mustang Guitars Customer also reviewed: Jim Dunlop 7 Mic Stand Pick Holder D'Addario Chromes ECG24 11-50 Jazz Light Set etc.		Always buy from Andertons. Often cheaper than bidding on eBay, especially their second hand stuff. Always well packed and sent quickly.	No Comment
22-May	Epiphone Gothic Thunderbird IV Bass in Plain Black Customer also reviewed: Roksak Thunderbird Bass Gig Bag - TBG20B		Good service	No Comment
22-May	Zoom MS-50G MultiStomp Guitar Pedal		Easy and straightforward to deal with. Item arrived the following morning after placing order. Pleased with product too.	No Comment
22-May	Blackstar HT-5R 5w 1x12 Tube Guitar Amplifier Customer also reviewed: Fender Vintage Voltage Tweed Guitar Lead - 18 ft Stagg SHP2300 General Purpose Closed Back Headphones		Easy to deal with, great product, cheers!	No Comment
22-May	Chapman Guitars Gig Bag - NOT FOR INDIVIDUAL SALE		Very good service.	No Comment
22-May	Fender Hot Rod Deluxe III 40w Tube Combo with Reverb Customer also reviewed: Whirlwind Standard Jack-Jack 18.5ft Guitar Cable w/1x Right Angle Elixir Nanoweb 10 - 46 Electric Guitar Strings etc.		Generally good service, but the power illuminator bulb stopped working after 3 days and i am still waiting for a replacement, which was supposed to be sent out middle of last week. Pretty annoying when one has spent such a large sum. There was not a mention of the 5 year guarentee from Andertons, which i think is poor, although it is mentioned in the Fender paperwork. Read more	No Comment
21-May	BFD2 Premium Acoustic Drum Module (Mac/PC) Customer also reviewed: Akai LPD8 Laptop Pad Controller		Awesome as per usual	No Comment
21-May	Epiphone Hard Case - Dot, Sheraton, Riviera, Casino, 335 Style Guitar		I'm very pleased I chose Andertons to make my purchase. I had some problems with my ordering details so I queried with the staff and they sorted it all out for me without any problems! Great service!	No Comment
21-May	Chapman Guitars Gig Bag - NOT FOR INDIVIDUAL SALE		Excellent Service. Thank you	No Comment
21-May	Rockbox Boiling Point Overdrive Pedal		Prompt, efficient. Always easy to deal with.	No Comment
21-May	Marshall MG30CFX 30w Combo with FX \| Carbon Fibre Finish Customer also reviewed: Marshall Stompware Foot Controller		Hi to you all at anderton's as for the order from you firist class, as usel alway's good servis, it got here on the time said , and the deal that i did with them was good stuff thay are alway's good, and so much on there game, so this is why i go to the best muisc shop in the south, hope this, say's what it need's to, so thank's paul soden Read more	No Comment
21-May	Second Hand Line 6 Pod X3 Floorboard (inc box but no manual)		Brilliant! Delivered very quickly and product in great condition.	No Comment
21-May	TC Electronic Nova System	Latest	The service has always been excellent, calls and queries always dealt with quickly and professionally. 21-May-2013 Excellent Read more	No Comment
21-May	Squier Jaguar Bass Special Short Scale Bass in Silver		Great service. Gone through many shops online, all out of stock, but ANDERTONS has Squier Jaguar Bass Special Short Scale in stock + choice of silver, black and … When ordered it did not take more than few day to have it delivered. Thank you	No Comment
21-May	Tascam US122 mk2 USB 2 Audio and MIDI Interface Customer also reviewed: SE Electronics SE2000 MK2 Condenser Microphone Stagg SHP3500 Deluxe Stereo Headphones etc.		Friendly, attentive staff. They were also very knowledgable and Andertons has a great range too!	No Comment
21-May	Line 6 Relay G50 Digital Wireless Guitar System		Easy to use website and fast delivery	No Comment
21-May	Planet Waves Circuit Breaker 20ft (6.5m) Jack to Jack Lead Customer also reviewed: Ernie Ball 7 String Power Slinky Set 11-58		A great experience as always.	No Comment
20-May	Hercules Guitar Slat - Wall Hanger Customer also reviewed: Hercules Guitar Slat - Wall Hanger (Long)		As usual great service from a great bunch, nothing's too much trouble, Owain sorted what I wanted got it on the system and ordered it into stock for me. The reason why I keep going back 160 miles to a music store.	No Comment
20-May	Chapman Guitars Gig Bag - NOT FOR INDIVIDUAL SALE		You guys are great. I bought a chapman ml2 which was delivered very quickly. I will be ordering more from you for sure.	No Comment
20-May	Cornford MK50 MKII Valve Guitar Head		Great service and great prices	No Comment
20-May	Stagg Guitar Stand		Great product for classical guitars - bought two and very pleased with them. Could do with a bit of padding on the upright rest, but as long as your careful putting the guitar on the stand, you'll be fine.	No Comment
20-May	Fender Modern Player Jazz Bass in Olympic White Customer also reviewed: EMD SL 12-7 Black Leather Guitar Strap Fender Traditional Bass Gig Bag for Jazz or P-Bass		duplicate order turned up three weeks after original order delivered; now have to ensure not been charged twice!	No Comment
20-May	Vox Tonelab EX Guitar Multi FX Pedal		Unit was faulty, however, Andertons did fantastic and got it swapped out for a Fender Mustang floor unit and even picked up the faulty Vox at the same time.	No Comment
20-May	Shure PGX24 UHF Wireless System with Shure Beta 58a - Channel 38		Excellent service from Andertons but a few problems with ID for Interest Free Credit. Eventually went through but would not accept Driving Licence Scanned originally.	No Comment
20-May	Chapman Guitars Gig Bag - NOT FOR INDIVIDUAL SALE		Arrived Safely, their was a long delay between the bags arriving & the actual send out tho. Not sure if picking a finish only in the 2nd shipment caused this...	No Comment
20-May	Chapman Guitars Gig Bag - NOT FOR INDIVIDUAL SALE		Gig bag was supposed to be included as part of the guitar shipment. No worries. The quality of the gig bag is outstanding! Communication was great. 100% satisfied customer.	No Comment
20-May	Chapman Guitars Gig Bag - NOT FOR INDIVIDUAL SALE		Excellent service. When the items are send, you receive e-mail with trackingnumber. Fast shipping	No Comment
20-May	Mapex 22'' LA Fusion Drum cases ( 529 Spec. ) (22 x 20 BD)		I have used Andertons recently for both mail order and personal visits. The shop is great, the mail order service good and the prices competitive. The staff are always pelased to help solve issues where they may arise. Andertons are now on my list when I hunt for music stuff!	No Comment
20-May	Vic Firth 5B		This time it was electric guitar purchase...they are as helpful as ever. Big thank you too staff at Andertons.	No Comment
20-May	Stagg Nylon Drumstick Bag Customer also reviewed: Vic Firth Drummer's Stick Tape		knowledgeable staff who are often good musicans, and who can assist in selecting the right purchase.	No Comment
19-May	Waldorf Blofeld Keyboard Synth with FREE Plugins! - NEW LOW PRICE		Used several times, always excellent service and kept well informed of mail order purchases.	No Comment
19-May	Andertons Pro Sound 6.3mm TRS Jack Insert Lead, 1.2 Metre Customer also reviewed: Andertons Pro Sound 6.3mm Mono Jack to Phono Plug		Fantastic service every time.	No Comment
19-May	Lovepedal High Power Twin Pedal	Latest	Good service helpful staff and a decent website. Some useful product videos too. One of the best to buy gear from 19-May-2013 Good service Read more	No Comment
19-May	MarkBass TRV 121 H 8 ohm Traveller Bass Cabinet		Great service. Nice change from usual music shop service.	No Comment
19-May	Line 6 James Tyler Variax JTV59P with P90 Pickups in Gold		I have a problem and your excellent staff are helping me to resolve it.	No Comment
19-May	Boss FS6 Dual Foot Pedal		Good next day service. Very pleased	No Comment
19-May	Fender Blues Junior III 15w Tube Combo with Reverb		As usual, excellent service from Andertons, very helpful staff, great prices and a superb delivery service. Thank you.	No Comment
19-May	Fender Standard Tele \| Candy Apple Red \| Maple Fretboard Customer also reviewed: Roto Pink Strings		All service was fantastic and very helpful!	No Comment
19-May	Epiphone Limited Edition Black Royale ES-339 PRO Customer also reviewed: Stagg Gig Bag to fit Semi Acoustic Guitars		Great service delivered as requested very securely and protected, very happy with purchase just got to learn to play it now. Thanks	No Comment
19-May	Bose L1 Compact Amplification PA System		excellent delivery time and did not leave on the doorstep but handed to myself to sign in the correct way	No Comment
19-May	Jim Dunlop Classic Slash Wah Pedal		A shipping error had occured, but was promplty looked into and quickly resolved.	No Comment
19-May	Chapman Guitars Gig Bag - NOT FOR INDIVIDUAL SALE		AWESUM YEA - Chappers and CAP plleeeeeaaaaseee do a sound like Adam Jones (TOOL guitarist) for under 1000	No Comment
19-May	Ticket for Bernie Marsden with Special Guests 8th May 2013		It was with great shame that I found the travelling to hard (I am disabled) and had to turn around after 20 miles. The service supplied was excellent & from what I've heard from many friends & colleagues, the whole evening was first class. A real shame, but driving over 100 miles in the rain (and having to drive back a few hours later) was just too much on the night :-( Read more	No Comment
19-May	Pedal Train Pro with Hardcase Customer also reviewed: Andertons Pro Sound 6.3mm TRS Jack - to Jack Balanced Patch Cable 1m Fender 6 Inch Patch Cable in Black etc.		Ordered a pedal board and some cables. When it arrived there were 2 cables missing. Called andertons and told them what happened and the guy said he'd check and call me back. Less than 10 minutes later i got a call back saying yes they were missing and that they would post them out for next business day delivery. Tey arrived the next business day. excellent service as always. Read more	No Comment
19-May	Ticket for Steve White Drum Clinic on Thursday 9th May 2013		Great evening	No Comment
19-May	Vox TB18C1 Guitar Amplifier		Andertons provide a consistently excellent service and that's why I usually make them my first choice if I'm buying guitars or accessories.	No Comment
19-May	Electro Harmonix Ravish Sitar Pedal Customer also reviewed: Boss PSA-230ES Power Supply for Boss Compact Pedals Korg AX3000G Guitar FX Unit etc.		they have an excellent phone service which i recommend if you have a bit of a journey to get there you will find agood internet site as well which has an "items left in stock" w ith detailed photos and descriptions very important for card purchases the px facility was very helpful too i had a realistic value given to me of my items so i knew what i would need to pay on top Read more	No Comment
18-May	Apogee MiC USB Mic for iPhone iPad & Mac		Ordered online. Staff called me within about an hour to remind me they weren't open on BH Monday. When I arrived at store staff member remembered my name and order. 1st class service. When in store I'm always embarrassed I can't play an instrument!	No Comment
18-May	Planet Waves Soft Garment Leather Strap in Black Customer also reviewed: Fender Custom Shop 10 Foot Instrument Cable in Black Tweed		Great store. Loads of choice, and lots of really knowledgeable, friendly staff.	No Comment
18-May	Ampeg PF-500 Portaflex Bass Amp Head		very good	No Comment
18-May	EX-DEMO Roland FP-4F BK SuperNATURAL Piano (BLACK) - ONE ONLY Customer also reviewed: Sennheiser HD203 headphones Heavy Duty Double Brace Keyboard Stand in Black		Very nice helpful staff on the Saturday afternoon when I tried out various keyboards. Very nice staff on the day of sale, including your very helpful driver. Just a tiny comment that your own staff were more enthusiastic than the Roland salesman.	No Comment
18-May	Native Instruments Maschine MK2		Andertons are the best - no need to say any more.	No Comment
18-May	Native Instruments Maschine MK2		Great service, fast delivery, great product.	No Comment
18-May	Gibraltar 9608OS oversized seat throne		Great service. Kept fully informed on despatch details and delivery status. Goods arived on time so keep up the good work. John	No Comment
18-May	Yamaha SLG110S Steel String Silent Guitar in Tobacco Sunburst Customer also reviewed: Roland Microcube Battery/Mains Powered Guitar Amp Fender Vintage Voltage Tweed Guitar Lead - 18 ft		I decided to try Andertons after reading a review on their customer service and I was impressed. Rose Morris's loss has been Andertons gain.	No Comment
18-May	Vox AMPLUG - AC30 Version Customer also reviewed: Fender Vintage Tweed Guitar Strap		Very smooth transaction and items delivered when expected.	No Comment
18-May	Fender American Deluxe Tele \| 3 Colour Sunburst \| Maple Fretboard		No probs.	No Comment
18-May	Chapman ML-1 in Trans Black		Fast shipping , very good packaging and good comminication.	No Comment
18-May	Yamaha THR10C Classic Blues Guitar Amp Customer also reviewed: Andertons Pro Sound Deluxe 3m Guitar Lead		I ordered an amplifier for my son who lives in London to be delivered . I live in New Zealand. This was a very seamless operation performed excellently. Very highly recommended experience. Thanks very much John Hancock	No Comment
18-May	Second Hand Ibanez AS73-IV Semi Hollow Electric Ivory		Very happy with service the staff have a good knowledge about the guitar I was buying. Really impressed!!!!	No Comment
17-May	Marshall SL-5 Slash Signature Guitar Amplifier		Good advice on all products and speedy delivery...	No Comment
17-May	Second Hand Line 6 JTV-89 USA Tyler Custom Shop Variax Guitar in		I've never had a problem with Andersons guys are great and very helpful I shopped with them for the last three years and all ways been good info on gear and helpful all the time I'll be back soon guys	No Comment
17-May	Toontrack EZ Drummer		Dispatch was excellent. . Sadly let down by the carrier.	No Comment
17-May	Stagg Guitar Stand		good service as usual	No Comment
17-May	Squier by Fender Electric Guitar Pack with Black Stratocaster Customer also reviewed: Fender Metro Gig Bag for Stratocaster or Telecaster Stagg Metal Guitar Foot Stool		Great service, recieved starter guitar kit in record time; this was the followed up with professional friendly service after small issue arose. Will definately use Andertons again in September when I treat myself to a new guitar.	No Comment
17-May	Native Instruments Maschine MK2 Customer also reviewed: Elixir Nanoweb 10 - 46 Electric Guitar Strings Elixir Nanoweb 9 - 42 Electric Guitar Strings etc.		Really great service!	No Comment
17-May	Boss GT-100 Guitar Multi Effects Pedal Customer also reviewed: Fender Chromatic Green Tuner Fender Vintage Voltage Tweed Guitar Lead - 18 ft etc.		I bought this item due to the quality and simplicity of the You tube video on it.	No Comment

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