Amazon Irrigation Limited Reviews

Consumer ratings of Amazon Irrigation Limited

Feedback for www.amazon-irrigation.com has been compiled from 70 Customer Reviews

  • Feefo member since
  • 30/07/2010
  • Amazon Irrigation, a business specialising in supplying an extensive range of garden irrigation equipment from Claber. Claber products are universally compatible with other brands. Known for their quality, they are quick and easy to fit, whilst being easy to take apart and clean.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.amazon-irrigation.com
2 Hour(s) ago

Metal Gemini Hose Cart

Service
Product

Service rating : My hose cart arrived very promptly.
Product rating : This replacement for a a well-known brand cart (which had fallen apart after some years) is very well made & has several improvements over my old cart. It is taller, making it easier to move about; it is very stable, laterally, so won't fall over. The metal bits appear well coated, so I don't think it will rust--other than the bottom bar which rests on the ground; I felt it might get scraped by resting on concrete, so I rolled it with some tape to protect it.
Assembly was a doddle, very well thought out indeed. The only extra thing I did was to remove the screws they had kindly pre-inserted, which I coated with vaseline before reinserting. I also coated the bolts before putting them in, just to insure they didn't rust. I have done this before with things left out in the weather & it seems to work.
In use, unwinding runs very freely, in fact, perhaps a bit too freely because if you pull hard momentum can keep it unwinding a few feet after you stop pulling. Winding up again works very well. Finally, it delivers water with no leaks! I am completely satisfied with it.

Read more
No Comment
20 Hour(s) ago

Aquauno Pratico

Service
Product

Service rating : arrived quickly
Product rating : seems to operate ok

No Comment
13-Jun

1/4 Inch Support Stakes - Select Quantity: Pack of 40

  • Customer also reviewed:
  • 1/4 Inch (4-6mm) Tee Connector - Quantity: Pack of 30
Service
Product

As always this company offered excellent service

No Comment
10-Jun

0-6 Litres per Hour In line Dripper - Quantity: Pack of 1

Service
Product

Service rating : Service was very fast and a pleasant surprise
Product rating : We have used the drippers for many years and occasionally the little nozzles snap off, the black plastic connecting pipe could be a little softer ? They are otherwise completely troublefree and simple to adust.

No Comment
10-Jun

Aquauno Logica Plus

Service
Product

Service rating : Excellent service, quick despatch and swift delivery.
Product rating : Great product at a great price.

No Comment
30-May-2013

360 Degree Micro-Sprinkler (Pack of 10)

Service
Product

I object to being forced to write a comment to be able to complete this survey I would have indicated a GOOD for the 'company and service' but I have down graded that to a bad because of the forced comment box..

No Comment
30-May-2013

Aquauno Logica Plus

Service
Product

Service rating : Prompt delivery and well packaged. Thank you.
Product rating : When used with a rainwater butt, the pressure coming out of the Aquauno Logica Plus is very low (but usable - just).

No Comment
29-May-2013

360 Degree Adjustable Micro-Sprinkler (Pack of 5)

  • Customer also reviewed:
  • 360 Degree Micro-Sprinkler (Pack of 10)
Service
Product

Service rating : Orders are always processed quickly and the correct items arrive well packed.
Product rating : I have not used the mini rotary sprinklers before and they work really well and I imagine are less likely to need cleaning than the fixed sprinklers.

No Comment
28-May-2013

Drip Starter Kit

  • Customer also reviewed:
  • Aquauno Logica Timer
Service
Product

Company telephoned me as timer I ordered not in stock. They provided me with a more expensive alternative at no extra cost.

No Comment
28-May-2013

Aquauno Pratico

Service
Product

Service rating : received very quickly thanks.
Product rating : easy to set and no problems.

No Comment
20-May-2013

0-40 litres per hour Adjustable Dripper - Quantity: Pack of 50

  • Customer also reviewed:
  • 20m Feeding Tube
Service
Product

Arrived quickly thanks.

No Comment
18-May-2013

Back Valve Assesmbly - Standard Timers

Service
Product

well done, i bought it, you sent it, i received it

No Comment
18-May-2013

Aquauno Pratico

Service
Product

Item sent out very quickly. Should have been delivered in very good time but Yodel, who were the carrier, were useless. It took them 6 days, during which time the item was sent out for delivery and returned to the depot every day. Not the fault of Amazon Irrigation Ltd, but they should consider another carrier.

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No Comment
17-May-2013

0-6 Litres per Hour End Line Dripper - Quantity: Pack of 50

  • Customer also reviewed:
  • 20m Feeding Tube
Service
Product

very quick delivery

No Comment
14-May-2013

1/2 Inch Tee - Quantity: Pack of 1

  • Customer also reviewed:
  • 1/2 Inch - 1/4 Inch 2 Way Coupling - Click to select quantity: Pack of 1
  • 1/4 Inch (4-6mm) 2-Way Connector - Quantity: Pack of 1
Service
Product

The delivery was delayed due to you not being in work and a poor delivery service.
Next time I will only order if I can have 1st class post. The package was small so there was no need of the very expensive and poor service I had.

No Comment
14-May-2013

Kit 20 pots + Logica

  • Customer also reviewed:
  • Timer Kit 20 Balcony
Service
Product

Service rating : order to receipt in less than 24 hours in A1 condition
Product rating : Claber systems put hozelock to shame

No Comment
03-May-2013

20m Feeding Tube

  • Customer also reviewed:
  • 1/4 Inch (4-6mm) 2-Way Connector - Quantity: Pack of 30
Service
Product

As ever excellent service!

No Comment
29-Apr-2013

Kit 20 pots + Logica

  • Customer also reviewed:
  • 20m Feeding Tube
Service
Product

Service rating : The online service was ok, but when trying to compare prices on other sites it's not immediately obvious VAT is not included. Although it was flagged up during the purchase process I only noticed after I'd been directed to SagePay. This was a bit galling and would probably be the sort of thing that would prevent me making a repeat purchase
Product rating : No indication when purchasing that the tap unit was separate. I bought what I though was a complete kit. Although I'm assuming that the value of goods is correct, in the back of my mind it doesn't look right. Please sell what is advertised

Read more
Thank you for your feedback although we are confused with your comments.

All of our products are advertised as VAT inclusive, there are no hidden charges. Postage is however added at checkout as it is dependent on weight to be delivered.

We will make contact with you to double check that the kit has all the correct component parts. The image on the product page does show all of the product parts that would be contained within the kit.

We have telephoned you and left an answerphone message. Please call us on 0845 299 4929 when you can to double check the parts contained within the kit.

Gill Abrahams (Director)
19-Apr-2013

1/2 Inch Coupling - Quantity: Pack of 1

Service
Product

Service rating : I have bought many items from Amazon Irrigation and have always been impressed by their fast and efficient service. Unlike many on-line retailers they are also very easy to contact and have extremely helpful staff. I will continue to use this supplier whenever the need arises.
Product rating : A simple and efficient little gizmo, but essential when joining piping. I had to replace a couple that somehow broke over the winter.

Read more
No Comment
15-Mar-2013

1 Inch Threaded Tap Connector

Service
Product

Service rating : Arrived by return
Product rating : Unfortunately got the wrong size

No Comment
11-Mar-2013

0-40 Litres Per Hour Adjustable Stake-Mounted Shrubbler - Quantity: Pack of 25

  • Customer also reviewed:
  • 1/4 Inch (4-6mm) 2-Way Connector - Quantity: Pack of 1
  • 1/4 Inch Support Stakes - Select Quantity: Pack of 1
  • etc.
Service
Product
Latest
Service
Product

Parcel did not arrive in time frame despite paying for next day delivery. Team called to say so but no price refund and have not responded to my emails

12-Apr-2013
Although had an initial problem, Amazon irrigation followed up very promptly with a discount and removal of the postal fee. This was also followed by a courtesy phone call so all in all very impressive service to put matters right. Very pleased and would use and recommend again.

Read more
Thank you for your honest feedback on Feefo yesterday. I was disheartened to hear that something went wrong with your order.

We do pride ourselves on getting things right first time, and if we don't, doing something about it quickly and learning from any mistakes that are made. Fortunately this is rare as we try to pay a lot of attention to our customer service.

We value each and every customer, and to that end, we are keen to put things right. We'd like to refund the full cost of your delivery charges as a gesture of goodwill and to apologise for the mistake with your delivery.

Having reviewed the issue with the team this morning, it appears your email was unfortunately overlooked, rather than ignored as it may have first appeared.

Despite the hiccup, did the installation go well in the end?

Gill Abrahams (Director)
11-Mar-2013

Aquadue Duplo

Service
Product

Good seller would use again

No Comment
07-Mar-2013

Starter Kit Colibri (50 metre)

Service
Product

fast service & well communicated will use again.

No Comment
27-Nov-2012

Aquauno Pratico

Service
Product

Very good web-site. Prompt response.

No Comment
30-Oct-2012

0-350 Adjustable Pop-Up Sprinkler 4 Inch

Service
Product

great service

No Comment