Amara has fast established itself as the UK's largest e-tailer of Missoni Home, Mulberry Home and William Yeoward Crystal, to name but a few. With a clear understanding that all successful businesses are based on premier customer service, Amara stock the majority of products it sells to ensure next day delivery in the UK. They have put together a team of customer service experts able to help you decide on which items are right for you. They also offer a luxury gift wrapping service for those buying presents and a Wedding list hosting service for those tying the knot.
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Ratings guide
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Managed to gift wrap an item even though want an option on order. Many thanks
Far too much unnecessary packaging! Bit sad, when we're all trying to be "green" and bio-efficent. Apart from this order delivered ok.
Service rating : Well organised companyProduct rating : Nice colour scheme to light up the bathroom.
Service rating : They do not offer transport service to return or exchange goods and that brings down the interest for future purchases.Product rating : The product is nice but the colour do not match as I expected.
Service rating : Beeing srange to this practice of ordering a present for someone, I found it very helpful to be able to talk to someone personally, although my talking ability in a foreign language is rather poor. but the lady I talked to was very friendly and helpful and did not seem to mind my lack of knowledge. Thank her very much for that. the obnly irritation was that I was asked when I would want the present to be delivered and I asked to please wait for about two weeks, as I expected my niece and her husband to be on honeymoon somewhere. I was not sure if anybody would be at their home to receive the parcel. I was assured that it would be no problem to stall the delivery for a bit and then I got a mail that the present was already sent, and then again after some time so that I had the impression that something did not work up to plan. If in the end everything worked out properly I will find out one day when I get a thank you card I suppose.Product rating : Although I saw the jug only on an a picture, I was taken with the design. No unneccessary "frills".
Very efficient service
Service rating : Cannot fault the service received from Amara - excellentProduct rating : Just a little disappointed that the piping on the pouffe was a little poor but as I love the material and it matched the cushion I also bought I could not face the hassle of sending it back
Service rating : I had excellent service & will order again Thank youProduct rating : My favorite products for home Will order again Thank you
Great service and fast deliver. Very well packaged.
Unfortunately the coasters took months to arrive. Once they were in stock, service was excellent.
Service rating : Very prompt serviceProduct rating : Looks very well made.
Service rating : Fast efficient serviceProduct rating : Beautifully packaged, smells divine.
Absolutely delighted with my products and the very quick delivery and care to packaging that Amara has provided every time I have placed an order. Thankyou Amara.
Service rating : This is my first purchase from Amara.Very pleased with the service, easy to use web site, speed of delivery and the careful packaging.I would hope to use this firm again- Thank you.Product rating : Delighted with the product which is exactly as described.
Service rating : Great service,good products,love this site.Product rating : Well pleased
Service rating : Excellent service.Product rating : Excellent value.
great
Well packaged, good tracking information, quick delivery and product as described. Very smooth transaction.
All round service and experience excellent. How it should be as an online experience
Service rating : I think the delivery service was really excellent - a reminder the day before and one an hour before delivery is ideal. I've had real difficulties with deliveries with other companies and was very impressed wtih this service.Product rating : I'm very pleased with the table and chairs but think perhaps the table was a return as there are some small dents and marks in the tabletop. However, I couldn't face going through the palaver of returning it and as it is an outdoor item reflected that it will probably have to take a bit of wear and tear anyway. Also, I ordered the 'clay' colour which on the website looked like an off-white but in reality is very much a beige colour. I don't mind the beige but would have preferred off-white but again can't face the returns process! (I'm sure the returns process is efficient but I have already unpacked everything and the boxes have been outside in the rain!)
Service rating : This arrived after 2 days of ordering. I got a text saying when the delivery would be and it came exactly in that time slot. I was very pleased with the service and would use Amara again.Product rating : The bag is a lovely bright orange and a good quality product. The cotton is thick and sturdy. It is pretty small so really only useful for storing a few bread rolls. If you want a bread bag for a standard sliced loaf then this would be far too small. I haven't washed it yet so dont know whether the colour would fade after time.
quick delivery
Service rating : An email and text is sent immediately upon placing an order and updates on delivery are regular.Product rating : A pretty plate to coordinate with them lovely branches dinner plate.
Service rating : Great serviceProduct rating : Love this product
Very efficient website and easy to use. Goods came much quicker than I was expecting, well packaged and I really like to shop where you don't have to pay postage!! Also, their prices are very competitive. Will definately keep Amara as one of my "favourites". Thank you.
excellent service like always, never a problem returning when items are not suitable. Polite and professional team. A pleasure to deal with.
Service rating : The best online service I have used.Product rating : Lovely bin - a little disappointed (as an expensive bin)there wasn't an inner bin to make emptying easier.
Service rating : Fast delivery. Ordered late Thursday afternoon and the parcel arrived Monday morning with a courier that designates a one hour delivery time slot.Product rating : Nice detailing that isn't too showy.
Thank you! The children love the Modern Twist placemats.
Service rating : It took 5 months for the product to come due to delays. No compensation was given.Product rating : The product was worth waiting for.
Service rating : Good delivery system brilliantProduct rating : Sent it back didn't fit
Service rating : AaasssassszzzzProduct rating : A
Unfortunately I placed my order in January and although I was kept informed of the delivery dates, the item was not received until middle of May.
Great communication
Service rating : I don't want to leave a comment, I already marked good!Product rating : I don't want to leave a comment, I already marked excellent!
a 5 month wait for your order is unquestionably poor service, i am aware the product had to come from china, but if you haven't got the product or cant source it then don't sell it
Service rating : really good service received the goods really quicklyProduct rating : beautiful
It was simple and straightforward. I'd not heard of AMARA before and I like your stuff. These items were bought for our work kitchen.
Service rating : punctual delivery - too much packagingProduct rating : Easy ordering system - would have like more of a product description, as to the actual smell
The service was very quick and we were kept informed of the stages of dispatch and delivery. Got the product within 72 hours of ordering. Brilliant!
packaging & presentation was very good.
Great product and quick delivery
Service rating : Our order was dispatched significantly earlier than originally indicated and was well packed when sent.Product rating : Exactly what we were expecting!
Good website
Service rating : Service was good but felt the products could have been sent by post rather than a large van with a small parcel that the post man could have delivered through the door.Product rating : My son will love them
Service rating : A++++++ (as ever)Product rating : A++++++
Service rating : Ordered one evening, got the goods two mornings later.Product rating : Excellent
thank you!!
Service rating : Well packed and tracked delivery. A one-day delivery would be preferable as opposed to the two day time frame for Northern Ireland compared to the rest of the UK.Product rating : Perhaps a little expensive at the Alessi full recommended price. Had the item been available from Amazon there is a strong possibility it would have been cheaper.
delivered a wrong product
Pleased21-May-2013very good
Service rating : Easy to use website. Speedy service. Good updates. Excellent postage options.Product rating : When I opened the box, it was a bit mildewy and I had to wipe it down. Also, the basket weave was off centre...
Service rating : excellent serviceProduct rating : not much smell from the lemon grass fragrance, I get much better smell from cheaper version. the best part is the bottle you don't loose any.
Service rating : My order was delivered very quickly. Very pleased with the serviceProduct rating : The dressing gown is extremely good quality very feminine and lovely to wear.
Service rating : As always, fabulous service.Product rating : Under it right now!
Service rating : Well packed and arrived quickly. Great service as always.Product rating : Lovely item and beautiful fabric, must see in person as photos do not do it justice. The silver/grey piping around the edge is actually slightly reflective, similar to what is seen on high visibility jackets... Not what I was expecting but nice all the same.
Service rating : Excellent as alwaysProduct rating : But expensive for what it is. Have a few items from this range now as decorative items.
Service rating : Delivery service outstanding. So much time saved by simple communication. V disappointed to have to pay to return a faulty item!!!!!Product rating : Lid did not fit. Appeared to be a second?? !!!
Service rating : Very good service, just wish I was in the UK. Being based in Canada, the delivery charge together with tax/customs charges on products coming into Canada means many products that would appeal to me are now out of my reach.Product rating : Smaller than I realized, should have ordered the larger ones.
Service rating : The company provided a good range of products and the product was as described in your catalogueProduct rating : As described and of good quality
Service rating : excellentProduct rating : excellent
Service rating : GoodProduct rating : Very pleased with my phone cover - excellent speedy service :)
Excellent16-May-2013Good quality stock -
i'm very soddisfact
Service rating : Fast, no fuss, efficient ordering process. The DPD timed 1 hour slot is tops.Product rating : Excellent, memories of Hong Kong
Service rating : Good customer service when I had a problem with my order.Product rating : Unfortunately the products were faulty- with some scratches to the surface.
Service rating : Amara staff were always helpful when i called ........but the order took over 8 months to get to me due i believe to the French supplier.but i was happy with the quality . However i live abroad and was in no real rush to receive the order but if i had been living in the uk the time it took to reach me would have been unacceptableProduct rating : excellent
Service rating : Very convenient and necessary site!Product rating : My flavor!
Service rating : Love your site and products, beautiful layout so simple and clean looking. Will definitely come back. Had a link the other day from friend to your site looking at something else, very lovely and your name is traveling the net big time!Product rating : Fabulous products, thank you!
Service rating : The website was easy to navigate; communication from Amara regarding delivery was perfect and the delivery was extremely prompt. 10 out of 10.Product rating : Had seen this product in a shop but they didn't have the right size so ordered it on line, it is a gorgeous luxury bath robe and a great present for my husband. Sizing is very generous.
Service rating : Very helpful with changing delivery dayProduct rating : Waiting for the weather to improve!!
Very well organised, delivery ahead of first estimated time which was perfect. ETA of parcel perfect.
Service rating : Easy to shop and a speedy deliveryProduct rating : Looks good to me and nicely presented which is good as it is a gift for someone
Service rating : Promp service, good websiteProduct rating : Just what I expected
Very efficient. Thanks
Service rating : Good, fast service. Well packaged.Product rating : Nice product.
Service rating : Excellent and rapid service!Product rating : Good quality product which is difficult to find any elsewhere! Thanks!
Easy to negotiate website Delivery arrangements very good
Service rating : n/aProduct rating : n/a
Service rating : Very quick delivery, and we were kept up to date regarding the delivery.Product rating : Stunning Kettle, love it.
Service rating : Had a breakage problem in transit which was resolved immediately. Have now received my goods and will certainly use you again.Product rating : Love it and enjoying many cups of tea from it
Service rating : First class serviceProduct rating : Great ! Many thanks
Service rating : Really fast serviceProduct rating : Great light weight quality
Service rating : Processed in time, delivered in time. The best !Product rating : Soft fabric, lightweight.
Prompt service, thank you
Delivered on time with hourly time slot. I was easily able to change delivery to following day. No hassle at all!
Service rating : Fast deliveryProduct rating : Very sturdy, steady when tearing a length of kitchen roll. Fits well into kitchen decor.
Superb delivery service. Products as expected. Great range of items on the site
No complaints on the service thanks
Service rating : I was worried at first with my paypal payment not clearing straight away, contact was made by Amara, and the item was delivered on time. Unfortunately I had to cancel my paypal payment as it would not clear in time, I re-payed for the item using my card. I later checked and the paypal payment had still been taken, I only noticed this a few days after. I called the company and was re-funded for the mistake in a matter of minutes. Very happy with the service provided and I will recommend you to my family and friends! :-)Product rating : I knew my mum would love the item....as she has had one before! well packaged for delivery and great correspondence throughout.
Service rating : Brilliant service - perfectly packaged - will recommend to friendsProduct rating : Just love this cushion - will be using Amara again
Service rating : The service was quick and efficient. The website very easy to negotiate. Thank youProduct rating : So far my kettle has performed very well. It also looks very stylish
Amara called me before dispatch to let me know the product was damaged, and offered me a full refund or an additional discount. Very impressed with that level of service, truly stand-out.
Service rating : Fantastic service with super prompt deliveryProduct rating : Great quality and looks lovely. Compliments out other simple human kitchen products
Service rating : Excellent serviceProduct rating : Very superior
Very quick delivery. Good service
Service rating : Product was fine, ridiculously excessive packaging however.Product rating : Excessive packaging. Couldn't believe it,way over the top. Service fine.
Service rating : Simple website and fast deliveryProduct rating : Very good quality item
Service rating : great service!!Product rating : The Baobab candle is the best scented candle and it last quite long
Service rating : ExcellentProduct rating : Not yet used but looks good!
