77Diamonds Reviews

Consumer ratings of 77Diamonds

Feedback for www.77diamonds.com has been compiled from112 Customer Reviews

  • Feefo member since
  • 16/04/2012
  • Seventy Seven Diamonds is a leading diamond e-tailor with the world’s largest collection of diamonds. Always at the forefront of product innovation and manufacturing and design excellence, the site boasts over 250,000 certificated diamonds to choose from.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.77diamonds.com
44 Minute(s) ago

3mm Traditional wedding band in Platinum with a Medium profile

Service
Product

Service rating : Simply brilliant
Product rating : Perfect ring at the best price

No Comment
2 Hour(s) ago

RB 1.22ct H colour and VS2 clarity diamond.

Service
Product

Service rating : The overall contact with 77Diamonds was excellent - very polite and knowledgeable. However I should say, it is quite un-nerving dealing a unheard of internet company vs a high street shop brand. Even when I visited their premises in London, it doesn't strike one as main stream !. However it did look secure - not that I would really know. But I think they could do more in looking more professional outlook.
Product rating : The online ability to choose precisely the diamond you would like is excellent, given one is buying an investment as well as beautiful jewellery. I bought the Necklace Borghese. My only disappointment is that the diamonds can turn over a lot when worn, showing the back side of the diamond mount not the diamond itself. So it could have been slightly more sturdy in keeping the diamond the correct way round. But overall, the main diamond looks amazing, and my wife was absolutely over joyed.

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No Comment
3 Hour(s) ago

Delicacy in White Gold RB 0.73ct D colour and SI1 clarity diamond.

Service
Product

Service rating : I used the London office to view my purchase prior to proceeding, think was locate centrally and easy to access outside normal working hours. i did have to push at times to get the speed of turnaround I needed, but once I found the right sales consultant the service was very good.
Product rating : The ring was as described and at a significant saving to highstreet prices. The alteration service was quick and efficient as well.

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No Comment
15-May

1477 Classic in Platinum RB 0.62ct G colour and VS1 clarity diamond.

Service
Product

Service rating : Very good at getting back to me with any queries I had
Product rating : Girlfriend loved it, im no expert but the cut seems excellent and gives of fire ...

No Comment
13-May

Contessa in Platinum RB 0.40ct H colour and VS2 clarity diamond.

Service
Product

Service rating : The website looks very professional and is easy to use. Every person I spoke to over the phone was helpful and advised me well. I received responses to any email requests promptly and were well informed.
The only problem I encountered was regarding the delivery of my ring, whereby during it's delivery process the outer packaging encountered some slight damage. This was likely to have occurred during the delivery process. Everything inside the box, including the ring and the ring box was absolutely fine. When I requested a replacement box, there was a delay in me receiving this from 77 Diamonds, but this was resolved promptly when I made a further request.
This aside, I am very impressed with the company, I would certainly recommend them.
Product rating : The ring looks fantastic and is much better than I could have hoped for. The appearance of the ring is so much better than any other similar looking ring I have seen in high street stores. I can not believe how much the diamonds sparkle, they are excellent, my partner could not be happier. The value for money I have received from 77 diamonds is fantastic.

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No Comment
13-May

Contour in White Gold PRI 0.33ct G colour and VVS1 clarity diamond.

Service
Product

Service rating : Delivery as advertised. Gorgeous products will definitely buy our our wedding rings from 77diamonds
Product rating : Beautiful and fantastic value. All we have had is great comments.

No Comment
13-May

Half Vogue (Maxi 1.8mm) in White Gold

Service
Product

Service rating : Recieved my ring in good time and was absolutely stunning. I will definitely be recommending 77 Diamonds to friends and family. Staff were also very helpful and answered query I had in a prompt and professional manner.
Product rating : Extremely beautiful and delicate looking ring! Fitted perfectly and looks amazing

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No Comment
13-May

Allya (Half) in Platinum

Service
Product

Very good.

No Comment
13-May

Delicacy in White Gold PRI 0.41ct G colour and VVS1 clarity diamond.

Service
Product

Service rating : They made sure we had the diamond by the requested time. Very helpful and accomodating staff.
Product rating : The diamond is beautiful

No Comment
12-May

Medici in Platinum RB 0.62ct D colour and VS2 clarity diamond.

Service
Product

Service rating : Excellent service all round, although there did seem to be significant churn of staff so I met with 4 people during the 2 month decision process.
Product rating : I love it and so does my now fiance!! Diamond is beautiful, the setting is well crafted and it was delivered ahead of time.

No Comment
06-May

6mm Traditional wedding band in Platinum with a Heavy profile

Service
Product

Excellent service!

No Comment
30-Apr-2013

Delicacy in White Gold RB 0.30ct F colour and VS2 clarity diamond.

Service
Product

Service rating : Perfect shopping experience starts with a functional website, a perfect consultance and after sales service and it ends with a fast and reliable shipping. Very well done here!
Product rating : After configuring and paying, 77diamonds called me to ensure my satisfaction, because the selected stone was not a perfect one. For a small additional payment I received a very perfect product.

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No Comment
25-Apr-2013

Bespoke 1477 Vintage with 4 claw collet, ring size K. Platinum

Service
Product

Service rating : The whole process was easy and. We were able to get exactly what we wanted and 77 Diamonds always offered great advice on the right diamond for us. Nothing was a problem or too hard and we were updated the whole way through to process.
Product rating : I got the ring in a 4 claw setting rather then the 6 and had the setting lowered. It is perfect and exactly what i wanted.

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No Comment
22-Apr-2013

1477 Classic in Platinum PRI 0.51ct E colour and VVS2 clarity diamond.

Service
Product

Service rating : Fabulous and easy to deal with company
Product rating : Beautiful design, just what my fiancée was looking for, has had great feedback from friends and family about the quality of the product

No Comment
10-Apr-2013

Grace in Platinum RB 0.24ct D colour and VS1 clarity diamond.

Service
Product

Service rating : Great
Product rating : Greag

No Comment
01-Apr-2013

Half Paragon (Medi 2.0mm) in Platinum

Service
Product

Service rating : Excellent service on the phone, in the office for the viewing and the after sales service.
Product rating : Beautiful ring, my wife is very happy! Exceptional value.

No Comment
01-Apr-2013

Bespoke ring in platinum 950 Ring size J 1/2

Service
Product

Service rating : I was originally worried about spending such a large amount of cash online, without seeing it in the flesh, but I just received the ring, and I can’t believe how PERFECT is it!!! I have had the ring valued at a retail jeweller in town and they suggest it is indeed worth ALOT more than i paid for it.

I would recommend 77D time and time again to anyone that is thinking about savinf a llittle and making an online purchase. Customer experience from start to finish is second to none, and their attention to detail when designing the bespoke setting was impeccable.
Product rating : I am overjoyed with the colour of the stone (a G, but is so white it's almost blue!), the stone size (huge for a 1.31ct!), the clarity (SI2, but completely eye-clean), the bespoke setting, everything is exactly how I imagined. No that’s not right. Everything is BETTER than I imagined!!!

I have just had the setting sized again though, and it is coming in a closer to a J than a J1/2 , but I think I’ll wait and see if it fits her before making any changes.

Once again you guys – thank you thank you thank you!!!!!!

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No Comment
22-Mar-2013

1477 Vintage in Platinum HS 0.59ct I colour and VS2 clarity diamond.

Service
Product

Service rating : I was so impressed with the service from 77Diamonds from start to finish. I had to send the ring back to get the ring resized, but the personal experience and excellent communication at all times was such a relief while it was away. Exactly what you need when buying such a personal item. A big thank you to everyone at the 77Diamonds team! Will use again for our wedding bands!
Product rating : An absolutely stunning ring, it blew her away! Great quality diamond without a flaw to see. Much cheaper than I could find locally (or even online) so I was able to get my fiancee a far superior ring for my budget!

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No Comment
21-Mar-2013

Half Vogue (Medi 1.5mm) in Platinum

Service
Product

Service rating : The company and service are excellent.. They gave me some goog advice over the phone before i bought from them.
Product rating : I have been looking for a narrow eternity ring to sit next to my 2mm wedding band for along time. It is gorgeous, sits well and sparkles, sparkles, sparkles !

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No Comment
18-Mar-2013

Medici in Platinum, Size K 1/2

Service
Product

Service rating : Very friendly and helpful staff. I shall keep coming back.
Product rating : I absolutely love it. I have purchased a number of times from 77 diamonds and have always been happy. In fact, I have in mind what I want next!

No Comment
15-Mar-2013

Dauphin Vintage engagement ring in white gold (18k) size L set with a 0.82ct ...

Service
Product

Thanks so much for your help, patience and flexibility. We couldn't be happier with our purchase!

No Comment
12-Mar-2013

Dauphin in White Gold RB 0.53ct F colour and VVS2 clarity diamond.

Service
Product

Service rating : Fantastic service and a pleasure to deal with
Product rating : The ring is beautiful and a minor issue with a lost stone from the setting was resolved quickly and easily.

No Comment
07-Mar-2013

Dauphin in Platinum RB 0.70ct H colour and VS2 clarity diamond.

Service
Product

Service rating : I spoke to numerous if competitive company's and Seventy Seven Diamonds came second to none from customer service to the end product very professional and efficient . Staff were friendly and extremely helpful
Product rating : Stunning piece

No Comment
06-Mar-2013

North Star in Platinum RB 0.85ct H colour and VVS2 clarity diamond.

Service
Product

Exceptional service. Called promptly when the diamond I had ordered turned out to have a hideous inclusion and offered a range of alternatives.

No Comment
06-Mar-2013

Ballerina in Platinum RB 0.96ct I colour and SI1 clarity diamond.

Service
Product

Service rating : Brilliant communication and I requested my ring be made to an extremely tight deadline and they sorted it with no hassles.
Product rating : The ring was even better in reality than the picture on the website , I will use 77 for our wedding bands

No Comment