Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.
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Adam was very helpful and knowledgeable and guided us professionally to make our decision
Always brilliant service from the team at Jarrow Branch
Very helpful assistant
Friendly and helpful staff17-Oct-2018Great and friendly service
We have used Hays Travel on several occasions, they are very friendly and have always been very helpful and given us the holiday we really wanted. nothing is too much trouble to get just the break you are looking for.
We have recommended them to many friends none have been disappointed.
Absolutely over the moon with the staff and service at Hays travel.Ive been looking around to book a honeymoon for myself and my wife.After struggling to find our destination during certain months and within our budget I phoned Hays and spoke with Sarah who seemed certain to find us our perfect holiday.She even messaged while out of working hours when discovering great deals.Within 3 days she found us the prize holiday and was so happy for us.Her customer service skills were 10/10 and we really couldn’t of asked of any more from her.When I rang up I went through the deal with Sammi who was very polite and thorough and all was complete in 20 minutes.
Thank you again!
Mark & Natalie
Excellent service!!! Would definitely recommend Steve Smith
We was helped by Holy who was fantastic and get the best deal for us which is what you want in a travel agent.
Second trip booked with Jess & once again was very responsive to requests & a very friendly service.
Excellent service friendly polite and professional
Great personal service as in every time that I use them.
1st time I’ve used Hays - hassle free and professional service!
Once again excellent service from a very knowledgeable team.
Chelsea provided an excellent service and made booking quick and easy
STAFF VERY HELPFULL AND PATIENT
Quick response, stood to given budget (even cheaper then budget) very friendly.
Easy to use. Explained all processes when need things by ect
very nice people.
always a pleasure too see the ladies in morpeth hayes so helpful and friendly recommend them to anyone
Sales advisor Helen spent time getting to know my needs and wishes and did her best to get me a great deal within my budget
Also didn’t feel pressured in to taking something I didn’t want
Friendly and professional.
Vikki was extremely helpful and put in lots of effort to get the right price for our holiday her customer service was fantastic.
Great service and knowledge, all queries answered and booking made with confidence! Well done Leah!!
I booked my family holiday to Turkey, Jess was a fantastic help and very professional, I will definitely recommend Hays Travel Cramlington.
Pleasant and informative information from staff17-Oct-2018Very happy with the local branch in Birtley