Hays Travel Ltd Reviews

Consumer ratings of Hays Travel Ltd

Feedback for www.haystravel.co.uk has been compiled from 123402 Customer Reviews

  • Feefo member since
  • 02/11/2012
  • Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.

  • Website

The rating shows just the review scores in the category or product area selected.

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Reviews

DateServiceRatingCustomer ReviewReply from www.haystravel.co.uk
8 Minute(s) ago

Explorer of the Seas Canary Islands

Excellent service

19 Minute(s) ago

Azura Caribbean

Adam was very helpful and knowledgeable and guided us professionally to make our decision

27 Minute(s) ago

Spain

Always brilliant service from the team at Jarrow Branch

41 Minute(s) ago

Spain

Very helpful assistant

41 Minute(s) ago

France

Latest

Friendly and helpful staff

17-Oct-2018
Great and friendly service

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46 Minute(s) ago

ms Nieuw Amsterdam Alaskan Inside Passage

We have used Hays Travel on several occasions, they are very friendly and have always been very helpful and given us the holiday we really wanted. nothing is too much trouble to get just the break you are looking for.
We have recommended them to many friends none have been disappointed.

1 Hour(s) ago

United Kingdom

Absolutely over the moon with the staff and service at Hays travel.Ive been looking around to book a honeymoon for myself and my wife.After struggling to find our destination during certain months and within our budget I phoned Hays and spoke with Sarah who seemed certain to find us our perfect holiday.She even messaged while out of working hours when discovering great deals.Within 3 days she found us the prize holiday and was so happy for us.Her customer service skills were 10/10 and we really couldn’t of asked of any more from her.When I rang up I went through the deal with Sammi who was very polite and thorough and all was complete in 20 minutes.
Thank you again!

Mark & Natalie

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1 Hour(s) ago

Spain

Excellent service!!! Would definitely recommend Steve Smith

1 Hour(s) ago

Spain

We was helped by Holy who was fantastic and get the best deal for us which is what you want in a travel agent.

1 Hour(s) ago

United States

Second trip booked with Jess & once again was very responsive to requests & a very friendly service.

1 Hour(s) ago

Spain

Excellent service friendly polite and professional ��

1 Hour(s) ago

Arcadia Scandinavia Poland and Russia

Great personal service as in every time that I use them.

2 Hour(s) ago

Indonesia

1st time I’ve used Hays - hassle free and professional service!

2 Hour(s) ago

Spain

Once again excellent service from a very knowledgeable team.

2 Hour(s) ago

Spain

Chelsea provided an excellent service and made booking quick and easy

2 Hour(s) ago

Portugal

STAFF VERY HELPFULL AND PATIENT

2 Hour(s) ago

Spain

Quick response, stood to given budget (even cheaper then budget) very friendly.
Easy to use. Explained all processes when need things by ect

2 Hour(s) ago

Spain

very nice people.

2 Hour(s) ago

Turkey

always a pleasure too see the ladies in morpeth hayes so helpful and friendly recommend them to anyone

2 Hour(s) ago

Italy

Sales advisor Helen spent time getting to know my needs and wishes and did her best to get me a great deal within my budget
Also didn’t feel pressured in to taking something I didn’t want

2 Hour(s) ago

Spain

Friendly and professional.

3 Hour(s) ago

Dominican Republic

Vikki was extremely helpful and put in lots of effort to get the right price for our holiday her customer service was fantastic.

3 Hour(s) ago

Marella Discovery Adriatic Explorer followed by Idyllic Italia

Great service and knowledge, all queries answered and booking made with confidence! Well done Leah!!

3 Hour(s) ago

Turkey

I booked my family holiday to Turkey, Jess was a fantastic help and very professional, I will definitely recommend Hays Travel Cramlington.

3 Hour(s) ago

Italy

Latest

Pleasant and informative information from staff

17-Oct-2018
Very happy with the local branch in Birtley

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