Hays Travel Ltd Reviews

Consumer ratings of Hays Travel Ltd

Feedback for www.haystravel.co.uk has been compiled from 104827 Customer Reviews

  • Feefo member since
  • 02/11/2012
  • Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.

  • Website

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Reviews

DateServiceRatingCustomer ReviewReply from www.haystravel.co.uk
6 Minute(s) ago

Holiday Inn Bronwich Birmingham

Nothing was too much trouble when I visited Hays travel. All my queries were answered. Staff were very helpful will continue to book my holidays with them

12 Minute(s) ago

Jamaica

Lauren from the Malton branch was so lovely with us and helping us book our holiday to Jamaica next year.

15 Minute(s) ago

Oceana Arabian Gulf

Received the usual excellent service.

19 Minute(s) ago

Spain

The atmosphere in the Ferndown branch of Hays travel is welcoming and very professional. Vanessa offered me a first class service being thorough and supportive in organizing my selected trip. Knowledge of destination was impressive. A very well run branch with all employees working as a close knit team under the direction of the manager Very pleased too to see the return of Stephen Thompson.

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27 Minute(s) ago

Greece

Excellent customer service

28 Minute(s) ago

Sapphire Princess Land of The Midnight Sun

Thank you for your excellent and first class service again,
A birthday treat for myself, Glad you liked the cakes

28 Minute(s) ago

Spain

As per normal - friendly, helpful and efficient.

34 Minute(s) ago

Spain

Alison Todd ,in the Jarrow , Tyne & Wear , shop was excellent with us while we we're booking our holiday , it was really good overall ,she made us feel at ease while we we're there .

36 Minute(s) ago

Ventura Roundtrip Southampton

Excellent service, took no time at all to make my cruise booking. A very polite, knowledgeable and helpful travel consultant named Tisha. Would thoroughly recommend anyone to book with her, I certainly will again!

38 Minute(s) ago

Greece

Extremely prompt & polite service from Johnathan he went the extra mile to ensure myself & family didn’t miss out on a great deal!

38 Minute(s) ago

Spain

Excellent

42 Minute(s) ago

Spain

Latest

What a pleasure and time saved looking for a holiday, could not fault Corrine, definitely use her service again

22-Apr-2018
Excellent

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Thanks you Susan, it was a pleasure finding you a holiday , I am looking forward to hearing all about it xx

44 Minute(s) ago

Greece

We have used Hayes Travel in Shanklin, Isle of Wight, for many times and the service has always been excellent.
We will continue to arrange our holidays via Hayes Travel for future breaks.

Mark Wicks

46 Minute(s) ago

Ireland

Helpful, knowledgeable, efficient as ever.

46 Minute(s) ago

United Kingdom

Justine were brilliant sorting out our holiday I would highly recommend hays travel and we will be back in soon to book another holiday with you

50 Minute(s) ago

Ventura Roundtrip Southampton

Tisha booked my holiday and was very friendly and helpful. I always book with Hays and always receive excellent service.

54 Minute(s) ago

United States

Always receive very friendly and helpful service from all at Hays Travel Wimborne and always have, over the number of years dealing with them. Would not use any other Travel Agency.

57 Minute(s) ago

Malta

Charlotte was courteous and very helpful. The information was clear which made decision making that much easier. I would certainly use Hays Travel again.

57 Minute(s) ago

The Netherlands

I would just like too praise Miss Evelyn Walsh,for being so such a trooper and carrying on with our booking, as l it was obvious that she was not at all well, personally thought that she should have been able to go home , but as Evelyn was at work she did everything, with a little help from a colleague, to make sure our booking to Amsterdam was just as we wanted.

Regards
Scott W Gallop

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58 Minute(s) ago

Spain

Great service. Didn't feel pressured into buying a holiday in another destination. Great knowledge when asked several questions.

1 Hour(s) ago

Spain

Really good service

1 Hour(s) ago

Viet Nam

They are very dedicated to finding the right holiday you want.

1 Hour(s) ago

Golden Star Hotel Marmaris

Booking was easy. Couldnt be easier. No complaints.

1 Hour(s) ago

Spain

I have 4 holidays booked with hays travel at the nook and I wouldn’t go anywhere else. They are amazing at their jobs and so friendly. Me and my friend (who I book up with) love going in to the shop as we have such an amazing experience. They could not be faulted.

1 Hour(s) ago

United States

Very pleased with the customer service provided