Hays Travel Ltd Reviews

Consumer ratings of Hays Travel Ltd

Feedback for www.haystravel.co.uk has been compiled from 186368 Customer Reviews

  • Feefo member since
  • 02/11/2012
  • Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.

  • Website

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.haystravel.co.uk
1 Minute(s) ago

Arcadia Norwegian Fjords

Service
Product

The cruise was arranged quickly and efficiently.

10 Minute(s) ago

Spain

Service
Product

Very helpful

26 Minute(s) ago

SENTIDO Tucan Hotel Cala Dor

Service
Product

Service rating : Pleased with service from Hays. Friendly happy staff. Any problems were sorted efficiently.
Product: We have been several times to this Hotel and it is still a good, friendly, welcoming place. The staff are extremely efficient, they remember us from previous visits which is good. Food excellent. Rooms comfortable.

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26 Minute(s) ago

Mar Senses Puerto de Pollensa Puerto Pollensa

Service
Product

Service rating : No interaction with person taking booking. Spoke at us rather than engage with us. Too many “fab” statements in response to our answers to her questions
Product: Not quite 4 star. No tea or coffee in room. Staff excellent

29 Minute(s) ago

Hotel Sol Tenerife Playa De Las Americas

Service
Product

Service rating : V. Helpful
Product: Had a cockroach in bathroom- got cleared and cleaned same day. Not enough electric sockets.

31 Minute(s) ago

Italy

Service
Product

Great service, very helpful

35 Minute(s) ago

United States

Service
Product

Clare was brilliant at organising our holiday.

45 Minute(s) ago

mirachoro praia Carvoeiro

Service
Product

Service rating : Vicky had a good knowledge of the area and hotel that she recommended for us and we were very happy with the venue and hotel
Product: Hotel close enough to all amenities but far enough away from a busy centre

45 Minute(s) ago

Azuline Mar Amantis Hotel San Antonio Bay

Service
Product

Service rating : Very friendly staff and helpful
Product: Nice clean. Meet my required needs

46 Minute(s) ago

Greece

Service
Product

Very professional & helpful

52 Minute(s) ago

db Seabank Resort + Spa Malta

Service
Product

Service rating : Cannot give the company a better than "Average" on this experience. Better than Poor but not a Good.
Product: Not a brilliant Hotel. Believe "Good" is the best we can give. Now where as good as we expected.

1 Hour(s) ago

Ventura The Netherlands Belgium and Guernsey

Service
Product

Friendly competent staff

1 Hour(s) ago

Bulgaria

Service
Product

Very nice consultant. Knowledgeable about Bulgaria. Professional and easy to talk to and explained everything we needed to know..Thank you.

1 Hour(s) ago

Sentido Punta del Mar Santa Ponsa

Service
Product

Service rating : Attentive staff that tries to find exactly what you require
Product: Room a little tired but really clean maid did an excellent room clean and ensured all towels were changed when required

1 Hour(s) ago

BQ Alcudia Sun AI Alcudia

Service
Product

Service rating : From booking our holiday. To going hays travel. Were very professional
Product: Absolutely. Fantastic. Very attentive. The room. Was very clean. Well. Equipped good. Variety of food plenty to do over all brilliant

1 Hour(s) ago

Alexander the Great Hotel Paphos

Service
Product

Service rating : Very helpful
Product: Very good

1 Hour(s) ago

Hotel San Pawl St Paul's Bay

Service
Product

Service rating : Stress free, good reception at all times
All relevant documentation including boarding passes provided
brilliant!
would use Hays again
Product: cant complain considering it was a 3 star hotel - all good and to satisfaction

1 Hour(s) ago

Oceana Italy and France

Service
Product

Service rating : very well looked after as always
Product: bathroom rather small

1 Hour(s) ago

L'Etoile Hotel Icmeler

Service
Product

Service rating : customer service was very good
Product: love the hotel and staff, but hotel upkeep needs some TLC,

1 Hour(s) ago

Bosnia and Herzegovina

Service
Product

The service and expertise we receive from your Titchfield Branch is exemplary.

1 Hour(s) ago

Albufeira Sol Suite Hotel Reso Albufeira

Service
Product

Service rating : Very good service and friendly staff
Product: Spacious rooms and the hotel was very clean and the food was excellent

1 Hour(s) ago

Disney Animal Kingdom WALT DISNEY WORLD Resort

Service
Product

Service rating : Really helpful and pleasant staff
Product: Everyone was really helpful and nothing was too much trouble

1 Hour(s) ago

Westin Langkawi Resort & Spa LANGKAWI

Service
Product

Service rating : Despite our initial hotel double booking for the first 3 days, they more than made up for it with the rooms and the service hays arranged for us.
Product: The hotel was excellent and the staff could not have done more for us. Superb

1 Hour(s) ago

India

Service
Product

As always the girls look after us many thanks

1 Hour(s) ago

Spain

Service
Product

Very pleasant and helpful experience