Hays Travel Ltd Reviews

Consumer ratings of Hays Travel Ltd

Feedback for www.haystravel.co.uk has been compiled from 170672 Customer Reviews

  • Feefo member since
  • 02/11/2012
  • Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.

  • Website

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.haystravel.co.uk
12 Minute(s) ago

Sensimar Premier Le Reve Hurghada

Service
Product

Service rating : Very helpful and efficient
Product: Excellent all round.
Area around it was in places run down with many unfinished buildings.

14 Minute(s) ago

Holiday Inn United Kingdom

Service
Product

Service rating : Friendly helpful staff.
Product: Very nice hotel situated adjacent to Edinburgh Zoo.

15 Minute(s) ago

Great Southern Perth

  • Customer also reviewed:
  • Seasons Darling Harbour Sydney
  • Seasons Heritage Melbourne Melbourne
Service
Product

Service rating : always able to help
Product: great position from city

1 Hour(s) ago

Spain

Service
Product

We were well looked after by Joanne. As a suggestion, Hays could offer refreshments to customers. We were in the shop for well over an hour and a glass of water would have been very welcome.

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Thank you for your feedback, Your comments have been noted and will be addressed in store.

If you need any further help, please do not hesitate to contact us.

Paige
1 Hour(s) ago

H10 Costa Adeje Palace Costa Adeje

Service
Product

Service rating : very friendly set of girls
Product: adequate but needs updating food not as good as thought it would be for a 4 star hotel but again adequate outside swimming pools were freezing they were not used by anyone. No tea making facilities in rooms had to hire a kettle for 8 euros per day, but overall generally a nice place.

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2 Hour(s) ago

Arcadia Southampton to San Francisco

Service
Product

Scott at Honiton branch was most helpful in booking our cruise for Jan 19 on Arcadia

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I am pleased Scott looked after you, and thank you once again for your custom, we look forward to seeing you again soon

Kind Regards
Chris Smith
Manager
3 Hour(s) ago

Bulgaria

Service
Product

Very helpful as always.

Read more
Thank you for your feedback, it is good to hear you found us helpful when booking your holiday.

If you need any further help, please do not hesitate to contact us.

Paige
7 Hour(s) ago

Malta

Service
Product

nice young lady and showed us a few prices for the same place but hays was the better price. so we booked there and then.

10 Hour(s) ago

Palace Hotel Paris

Service
Product

Service rating : Brilliantly organised by Natasha, could not fault her
Product: Not great, was clean however and staff were friendly. Hotel was noisy though and the walls a bit thin. In a good spot though and great access to the Metro and places to eat.

10 Hour(s) ago

Spain

Service
Product

Always book with hays.. staff are lovely

10 Hour(s) ago

Hotel Clari Claviere

Service
Product

Service rating : Efficient so far. Hoping for assistance to get refund for changed room allocation.
Product: Rooms good. Noisy (ear plugs required). Longe too small for number of guests. Rooms were not as booked when we arrived. 3 rooms instead of 4.

11 Hour(s) ago

Bulgaria

Service
Product

Excellent service, many thanks

11 Hour(s) ago

United States

Service
Product

Helpful staff

11 Hour(s) ago

Row NYC New York

Service
Product

Nothing too much trouble

11 Hour(s) ago

Radisson Blu 1919 Reykjavik

Service
Product

Service rating : Always willing to go the extra mile, prompt in responding to any question
Product: Really great location, size of room was fantastic and hotel was really modern, clean and staff very friendly

11 Hour(s) ago

Hotel Cielo Blu Passo Tonale

Service
Product

Service rating : Easy and effecient
Product: Lovely hotel but it was very cold everywhere especially in bed!

11 Hour(s) ago

MPM Sport Bansko

Service
Product

Service rating : Hays were very helpfull
Product: The MPM Sport Bansko was a very very lovely hotel the right location ,rooms tidy and clean, food great and staff very friendly if you were nice to them ( as we saw other people that werent nice to the staff !)

11 Hour(s) ago

Greece

Service
Product

Informative friendly and professional

12 Hour(s) ago

Hotel Relais des Alpes Sauze d'Oulx

Service
Product

Service rating : Good service overall. Agent did their best to find a holiday to suit our needs/budget
Product: Hotel a little dated, but clean and comfortable and very friendly. Food was also good.

12 Hour(s) ago

Hotel Hesperia Playa Dorada Playa Blanca

Service
Product

Service rating : All good
Product: Was a bit disappointed with what was advertised as spa facilities online when it should be stated that it is a wellness centre not a spa where you can be as a couple in saunas and steam room as they are totally separate,male and female, no use if you want to be with your husband or wife as a couple. I spoke with guest services re this and it was explained it is a wellness area not a spa. Hotel staff very good, food good but did think being charged for safe in deluxe room a bit much. All in all will say jet 2 excellent staff, inflight,also hotel flight check in brilliant idea.

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12 Hour(s) ago

Paradise Island Playa Blanca

Service
Product

Service rating : I think that Hays were quite poor in dealing with my flight time changes. I was offered £63 compensation, but I found out while on holiday that one other family on exactly the same package as mine were offered £100. The extent of the flight change had a bigger financial implication then £63, due to other arrangements I'd make around the original flight plans.
Product: Clean, food OK, facilities OK, beds hard and no extra pillows available. Good location, easy to walk to Playa Blanca, or free use of hotel shuttle bus. Must be a better way of depicting your entitlement to use the facilities than wearing a wristband all week, this was annoying and looked poor when off resort.

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12 Hour(s) ago

MERCURE HEATHROW HEATHROW AIRPORT

Service
Product

Service rating : allways very helpful and everything is done 4 u
Product: all hotels i used were very good quality

12 Hour(s) ago

Hotel Beatriz Costa Teguise & Costa Teguise

Service
Product

Service rating : Have always got friendly sound advice at Haystravel Stanley branch.
Product: Hotel offered some really good services,food was good and plentiful and the staff worked hard to please the customers and childrens animation team were energetic.
Most of entertainment was good and Spa facilities was a bonus, the rooms were well attended by cleaning staff.I would have given an excellent but there were parts of hotel that need updating,but we thoroughly enjoyed our holiday and would return.

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12 Hour(s) ago

Azura Scandinavia and Russia

Service
Product

Shelley was fantastic.
Couldn't of been easier.
Would definitely recommend using the on line and call back service.

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Thank you for your kind comments Mr Warren, it was a pleasure to book your cruise for you.
Please do not hesitate to contact me if i can help with anything further.

Best Wishes
Shelley Collins
0161 713 2795
12 Hour(s) ago

Gambia

Service
Product

Excellent service again from Natalie who showed us the availability of holidays for the dates we could go and our budget booked with hays in October to The Gambia which i enjoyed and am now going back again in March for a longer stay in which i think got a good price recommend the staff at hedge end branch who are very helpful

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It was a pleasure to have found you a suitable holiday! We value all comments re our customer service, so thanks a lot.

Kindest Regards, Natalie
13 Hour(s) ago

Bahia Principe Costa Adeje Costa Adeje

Service
Product
Latest
Service
Product

Service rating : Very freindly and helpful staff
Product: Good but food not as good as usual

19-Feb-2018
Very good try to do there best for you

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Thank you for your kind feedback. We are glad you had a good holiday and we hope to see you in branch soon.

Paige
13 Hour(s) ago

Marella Discovery 2 Pride Of Panama/CUBAN FUSION

Service
Product

I have booked several holidays with Hays the reason for this is I always get friendly professional help the staff always go that extra mile to help. Its always a pleasure

13 Hour(s) ago

Antigua

Service
Product

derreck was easy to deal with , very knowledgable and i would book again , very good service

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Thank you for your kind words. It was an absolute pleasure assisting you in booking your amazing holiday. If you have any queries please do not hesitate to contact me.

Kind Regards
Derek McIntosh
Travel Consultant
Hays Travel Fareham
13 Hour(s) ago

Spain

Service
Product

Very efficient

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Thank you for your kind comments, we are pleased to be of assistance once more.

Kind Regards
Scott
Travel Consultant
13 Hour(s) ago

Cyprus

Service
Product

The service we received was excellent. The lady we dealt with was extremely efficient, friendly and professional.

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Thankyou for taking the time to leave your lovely feedback.

It was a pleasure to book your holiday and I hope you have a fantastic time.

Any questions in the meantime, give me a call

Regards
Abbie

13 Hour(s) ago

Guayarmina Princess Hotel Tenerife

Service
Product

Service rating : It was the second holiday Hayes travel has advised us to view & they both ticket our boxes .
Product: The first room wasn't except able, but when we had been moved our holiday started !

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Thank you for the positive review,

Excellent news! Im glad the hotel were able to move you into a more suitable room, and that you had an enjoyable holiday.


Let's hope that was the second of many booking here in Hays Travel Honiton.


Kind regards

Scott Eveleigh

Travel Consultant
13 Hour(s) ago

Spain

Service
Product

we had an apprentice sales rep sort our holiday out and she did a fantastic job we look forward to dealing with her in the future within Paignton Branch.

13 Hour(s) ago

Spain

Service
Product

The young lady in Hays Travel was very patient and helpful. Nothing was too much trouble for her.

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Hi

Just to say thank you for your kind comments and pleased your were happy with the Service.

Many Thanks

Ellie
13 Hour(s) ago

Bijou Hotel San Fransisco

  • Customer also reviewed:
  • Edison New York
  • Luxor & Casino Las Vegas
Service
Product

Service rating : Good price and helpful staff
Product: Small as the name suggests but very helpful and friendly staf

13 Hour(s) ago

Marshall Islands

Service
Product

We always book our holidays with Hays travel. From a day trip to a fortnight's holiday away, they are always knowledgeable and ready to find the best holiday to suit your needs.

13 Hour(s) ago

Holiday Inn London Kensington Forum Kensington

Service
Product

Service rating : Very helpful
Product: Great location great service

13 Hour(s) ago

Cuba

Service
Product

Excellent staff and service which I have experienced several times now as a returning customer. I do not like the new widow display, much preferred the old style as I have often been drawn in in by something advertised in the old format.

13 Hour(s) ago

Flamingo Las Vegas - Hotel & C Las Vegas

Service
Product

Service rating : Excellent service, very helpful and informative
Product: The hotel was really good, we even got an upgrade to a newly redecorated room.
The Flamingo has it all, casino, bar's, food, great staff, shows, and that Las Vegas glitz

13 Hour(s) ago

Spain

Service
Product

The travel consultant (Helen) was very helpful and informative regarding our holiday booking.

13 Hour(s) ago

United Kingdom

Service
Product

I am a little disappointed as while the sales lady was very helpful, information pertaining to obtaining the necessary visas was vague, booked a 4 day trip, where if I have read correctly a 3 day trip does not require a visa. The cost has substantially increased the amount to what is in effect of a long weekend.

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13 Hour(s) ago

Italy

Service
Product

Christallla Pulman at the Southbourne branch is excellent always very professional nothing is to much trouble for her.

13 Hour(s) ago

Sandos Papagayo Beach Resort Playa Blanca

Service
Product

Service rating : Excellent customer service
Product: Lovely rooms, great food... we had a great holiday

13 Hour(s) ago

TUI Magic Life Fuerteventura Fuerteventura

Service
Product

Service rating : Excellent communication skills shown by the lady on booking reference 1644925
Product: I wish they had a heater in the rooms - otherwise very satisfactory

14 Hour(s) ago

United States

Service
Product

Excellent, friendly, efficient service as always

14 Hour(s) ago

Kamala Dreams Kamala Beach

Service
Product

Service rating : Hays Travel very good and helpful
Product: Couldn’t have been any better. Good service helpful staff couldn’t do enough for you. Clean rooms, Internet was hit & miss though . Only 1 person at a time could use it in your room.

14 Hour(s) ago

Spain

Service
Product

We’ve been miss-sold a holiday

14 Hour(s) ago

Hotel Eugenia Victoria & Spa Playa Del Ingles

Service
Product

Service rating : Heather walker excellent service from start to finish highly recommend her
Product: Nice hotel good food staff lovely very clean but not many English people

14 Hour(s) ago

United States

Service
Product

The service was faultless. Natalie did everything she could to ensure we got the best possible deal, explained everything we needed to know. Much thanks to her we are now going on the holiday of a life time!!! Thanks!!!

14 Hour(s) ago

Greece

Service
Product

Lucy that dealt with me was very helpful and friendly nothing was to much trouble a credit to the company

14 Hour(s) ago

Spain

Service
Product

First class service from Kelly the manager.

14 Hour(s) ago

Vatican Suites Hotel & Residen Rome

Service
Product

Service rating : Happy days
Product: Clean, breakfast included and a good base

14 Hour(s) ago

Greece

Service
Product

As always Vickie swann gave excellent service finding us a great holiday.

14 Hour(s) ago

Spain

Service
Product

Jill was very helpful and made the whole booking experience easy

14 Hour(s) ago

Tunisia

Service
Product
Latest
Service
Product

Excellent service.

19-Feb-2018
Excellent

Read more
14 Hour(s) ago

Essence of North India tour

Service
Product

Service rating : Amanda went the extra mile to find what we wanted
Product: Good holiday, lots to see, good hotels, good organisation by Mercury.

14 Hour(s) ago

Ventura Spain and France

Service
Product

as before, very good attention from Karen Lusher who gave us unlimited time

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Thank you for another lovely review, I look forward to seeing you all again soon

Karen
15 Hour(s) ago

Croatia (Hrvatska)

Service
Product

very good service from Karen Lusher who was very patient

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Thank you for your review of the service received here in Sherborne, I am sure you will have a wonderful holiday in Croatia, it is one of my favourite detinations

Karen
15 Hour(s) ago

Israel

Service
Product

Sian at the Bognor store is always professional and is also friendly and helpful.

15 Hour(s) ago

Britannia Caribbean

Service
Product

Service rating : Great service as ever
Product: Lovely ship plenty of venues to use

15 Hour(s) ago

Greece

Service
Product

Service was excellent and very efficient. Very helpful with a few enquiries we made.

Read more


Thanks for taking the time to review our service - thanks for booking with us again. Hope you enjoy your holiday :-)

Kind Regards
Karen
15 Hour(s) ago

United States

Service
Product

Nothing is too much trouble. Friendly efficient service

15 Hour(s) ago

Kempinski Hotel Grand Arena Bansko

Service
Product

Service rating : Very happy with hays travel, Josie from the bridport office took care of every thing. 5 stars..
Product: Fantastic hotel, great location, great resort.
Recommend Bansko to anyone..

15 Hour(s) ago

United States

Service
Product
Latest
Service
Product

Extremely helpful and very friendly.

19-Feb-2018
Excellent

Read more
15 Hour(s) ago

Spain

Service
Product

Hays Travel always make me feel welcome, Every year I book at least one holiday there, sometimes two.

15 Hour(s) ago

Spain

Service
Product

Amazing customer service from Sam very helpful

16 Hour(s) ago

Cape Verde

Service
Product

Polite, prompt, knowledgeable and great service.

Read more
Thank you so much for your lovely comments, was a pleasure to book your holiday

Lara
Senior Travel Consultant
16 Hour(s) ago

Castle Blitzingen

Service
Product

Service rating : Superb personal and efficient service! Many thanks, particularly to Bryony!
Product: This was a friendly, clean and comfortable hotel with great views . We excellent 4 course evening meals and great breakfasts . The owners were really helpful and made us feel very welcome. There is s relaxing 'wellness' suite - perfect after a day's cross-country skiing or hiking.

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16 Hour(s) ago

Spain

Service
Product
Latest
Service
Product

We booked our family hoilday with Rebecca at the white rose Leeds she was fantastic really helpful we will always book our hoildays here

19-Feb-2018
Excellent

Read more
16 Hour(s) ago

Turkey

Service
Product

Leanne was very helpful and managed to find everything I was looking for. She was very friendly and answered all the questions I had. Would definitely book through Hays again.

16 Hour(s) ago

Spain

Service
Product

We always receive great service from the excellent staff at Middlesbrough branch who are very friendly and knowlegable...we would not go anywhere else!

Helen & Peter Bellis

16 Hour(s) ago

Portugal

Service
Product

Provided all the answers and at a very good price

16 Hour(s) ago

Greece

Service
Product

Always excellent

16 Hour(s) ago

Tamassa Mauritius

Service
Product

Service rating : Nicola booked us into abother beautiful hotel.
Product: Fabulous 5 star treatment.

16 Hour(s) ago

Bay View Resort Phi Phi Islands

  • Customer also reviewed:
  • novotel phuket karon beach resort & spa Phuket
  • novotel phuket resort PHUKET
  • etc.
Service
Product

Service rating : Staff in store were very good
Product: On checking in we was told we were getting an upgraded room at no extra charge, the room b417 was awful very shabby furniture and dated dirty bathroom it was also 4 levels up a very steep hillside some of the paths were almost vertical, although we’re quite fit we are pensioners and found this too much a struggle, next morning we asked to be moved to a lower room and told there was a room for an extra charge of 2000 baht the room was b204 was still basic but better and nearer to reception so we had to pay the extra even though I told them the one they gave us was supposed to have been upgrade. The breakfast room was horrible with dirty floors and shabby furniture and food was awful.

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16 Hour(s) ago

SOL LANZAROTE APARTAHOTEL Playa De Matagorda

Service
Product

The agent (Michelle Rodd) that attended to my booking provided outstanding customer service, ensuring that all of my complex needs were met in full.

16 Hour(s) ago

Greece

Service
Product

Extremely impressed with the service I received from Sarah yesterday she could not have been more helpful and pleasant, excellent customer service. THANK YOU.

16 Hour(s) ago

SOL PELICANOS OCAS HOTEL Benidorm

Service
Product

The website was hard to navigate via my phone and quite frustrating!! I also had a phone call after my booking had been paid and confirmed to tell me the price had gone up by £130+ and it had to be paid immediately. I booked on this site because I was saving money compared to another site but ended up paying about the same.

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16 Hour(s) ago

Spain

Service
Product

It was so lovely to have the stress taken out of holiday shopping, Emma asked exactly what we did and didn't want ad was there every step of the way.. would defiantly recommend this service.

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Thank you for taking the time to leave a review on the service that you received. It is an absolute pleasure to arrange your holiday for you and your custom is truly valued. I hope that you have a fantastic holiday!

Emma Byford
16 Hour(s) ago

Italy

Service
Product

Have used hays in Connahs Quay a numer of times and have always had excellent service. The staff always very pleasant and helpful.

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Thank you so much for your lovely comments...

Jessica
16 Hour(s) ago

Jamaica

Service
Product

Carol was very good at finding different options for me and very helpful

16 Hour(s) ago

CENTURY PARK Pratunam

Service
Product

Service rating : good service lots of help putting holiday together
Product: Good location, modern rooms with good view

16 Hour(s) ago

Iberostar Las Dalias Costa Adeje

Service
Product

Service rating : Very helpful with planning.
Product: Just a great hotel and fabulous sunshine

16 Hour(s) ago

Greece

Service
Product

Staff very friendly and helpful, nothing is to much trouble with regards to finding a suitable holiday even when you go in not knowing where you want to go. It's always a happy atmosphere in the Amesbury branch when we go there.

16 Hour(s) ago

Marina Hotel Corinthia Beach R St Julians

Service
Product

VERY PROFESSIONAL SERVICE

16 Hour(s) ago

Greece

Service
Product

Upon entering Hays Killingworth the staff were immediately friendly and super helpful.
Adam listened to all of my requirements and when I received the holidays via e-mail from him they were exactly what I’d asked for, he even gave extra information on the hotel and surrounding area.
When we had decided which one to book I called the branch back and spoke to Laura who was also really helpful, ensuring that everything was just right.
I cannot fault Hays Killingworth, absolutely fabulous staff.

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16 Hour(s) ago

Hotel San Cassiano Ca Favretto Venice Island

Service
Product

Service rating : Very knowledgeable and helpful. Willing to spend a lot of time with us to make sure we got everything right.
Product: Great location, right on the Grand Canal and within walking distance of all the sights. The hotel was friendly, comfortable, clean and had a lovely ambience.

16 Hour(s) ago

Spain

Service
Product

VERY HELPFULL

16 Hour(s) ago

Turkey

Service
Product

As usual excellent friendly service from 0swestry hays branch.��

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Hi

Thank you very much for your kind words, and thanks for booking with us again

See you soon

Kind Regards
Aoife
Retail Apprentice
16 Hour(s) ago

Pestana Viking Beach & Spa Resort Armacao de Pera

Service
Product

Service rating : Had initial problems booking(shop,head office and online prices), but all sorted and pleased with response.
Product: Would have given an excellent but some off the staff seemed a bit distant.Rooms were comfortable and the sea veiw was stunning. Well worth the extra.Oh , no bed on arrival for our grandaughter .10:20pm !!

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16 Hour(s) ago

Bodewyddan Castle Wales

Service
Product

Michele Kirkbride is an excellent travel consultant I wouldn’t use anyone else. I have recommended her to family and friends.

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Thank you so much for your kind words and feedback.
I really really appreciate it and I am so glad you are happy with my service.
It was my absolute pleasure to look after you both, and thank you for booking with me.

Kind Regards

Michele x x x
16 Hour(s) ago

SENTIDO Aequora Lanzarote Playa De Los Pocillos

Service
Product

Service rating : All arrangements went perfectly to plan
Product: Highly recommended with all round quality facilities and location. Very helpful staff.

16 Hour(s) ago

Carnival Freedom Eastern Caribbean

Service
Product

Service rating : The staff at hays travel are lovely and when we had a few problems at the time of booking they rectified them and did everything they could to keep us happy. Our flight to orlando involved changing planes at Heathrow and Miami. We had two hours at Miami to change planes and were reassured that it was enough time to get through customs etc. Before our holiday we asked the staff at hays if we would need to collect our luggage at Miami and re-check it it for the flight to orlando as we would have just entered America. We were confidently told by three agents (we asked on two occasions as well as at time of booking as we were concerned about this with having only 2 hours to change) that as we booked through an agent it was one ticket from newcastle to orlando and that regardless of changes, we would not need to do anything with our luggage until we reached orlando. At Heathrow my husband double checked this with airport employees who gave us the correct information that we would need to collect our luggage at Miami and then re-check it in for the next flight. If he had not of asked then we would not have even looked for it and fortunately for us the flight arrived at Miami early so we just managed to catch our connecting flight. If it had of arrived on time with just 2 hours to change then there is absolutely no way we would have caught our plane to orlando. The previous problems we experienced with booking our disney cruise we believe were down to lack of knowledge in the cruise department but in this case three travel agents in the branch told us incorrect information which could have really affected our journey if the flight had not of arrived early. We have used hays quite a few times now to arrange our holidays but if we go anywhere long haul again we will either go elsewhere or arrange it all ourselves. The employees at hays are all very friendly but because of this last thing as well as the previous problems we have had I had to give a rating of bad but I hope this feedback highlights an area where training if clearly needed.
Product: This was not a carnival ship. It was the disney fantasy eastern caribbean cruise. Everything about this ship was absolutely fantastic from the staff and cleanliness to the the range of activities and food. Faultless!

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Thank you for taking the time to provide feedback. We are investigating and will be in contact shortly.

Kind regards, Hays Travel Whitley Bay
16 Hour(s) ago

Edison Hotel New York

Service
Product

Service rating : Fantastic
Product: Excellent location for getting around. Clean inside, all staff were helpful. Prices of food maybe a little expensive.

Read more
Thanks for letting us know how your holiday went. We are glad you have had a lovely time!

Kindest Regards, The Stockton Girls.
16 Hour(s) ago

Spain

Service
Product

Vicki was absolutely amazing! She responded immediately to our holiday dilemma and solved what seemed to be an insurmountable problem.

17 Hour(s) ago

The Commodore + Transfers Cape Town

  • Customer also reviewed:
  • The Marine Hermanus + transfers Hermanus
  • Tilney Manor Sanbona Wildlife Reserve + Transfers Sanbona
  • etc.
Service
Product

Service rating : Mel has always been more than helpful and patient when planning our holiday.
Product: The hotel was fine, well situated close to the Waterfront.

However,our flight from Heathrow arrived early in the morning and we were at the hotel by 9am. We could only book into our room at 2pm. This meant we were sitting about feeling hot and tired for several hours. Perhaps a better solution could be found?

Read more
17 Hour(s) ago

Malta

Service
Product

Kara was excellent, very professional and friendly in the way she dealt with our enquiry.

Read more


Many thanks for your kind comments and it was a pleasure to book your holiday to Malta for you!

Many thanks,

Kara

Katie and the team at doncaster
17 Hour(s) ago

United States

Service
Product

Great service start to finish

Read more
Thank you so much Gary.....I hope you have an amazing time in 2 of my favourite cities

Karen
17 Hour(s) ago

Canada

Service
Product

We have received a first class service from Amanda Berry and Hays Travel. She has listened carefully to our holiday requirements and has tailored the holiday perfectly to our needs. We would like to thank Amanda and Simon for all of their hard work and we look forward to a great holiday in New York. Many thanks.

Read more
17 Hour(s) ago

Hilton Millennium Bangkok Bangkok

  • Customer also reviewed:
  • Santhiya Koh Yoh Yau Koh Yoh Yau
Service
Product

Service rating : This holiday was booked solely with Hays travel. The young consultant Lauren was willing helpful and very knowledgeable using her obviously vast experience to obtain us a first class holiday.
Product: Excellent location in Bangkok.
Hotel a bit tired needs up dating but comfortable.
Served the perpose.

Read more
17 Hour(s) ago

Suite Hotel Jardin Dorado Maspalomas

Service
Product

Service rating : The staff are very friendly and always ready to help
Product: The staff were excellent, the bungalow needed refurbishing but apart from that it was good. The complex was always clean and tidy and the food was good. Well worth a visit.