Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.
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Friendly helpful staff
Excellent service as usual
Fantastic, Kellie found us a holiday within our budget which I did not think possible.
A very friendly and helpful young lady, she dealt with my request quickly and efficiently. As always Hays staff are really good.
Service rating : Very good serviceProduct: Hotel nice but definitely not 4star. Not kettle in room had to pay if wanted 1, also had to pay for safe if needed, room in need of decorating but clean, beds single with mattress protector which was to small so kept coming off the bed, bedding clean , food good but all inclusive not good , I don't drink alcohol so only drink Diet Coke and prefer a bottle or can but had to pay extra for it, so you can check what we had and didn't have much in the hotel
Emily in Weymouth, was professional and helpful, a very positive and easy experience. thank you
Staff at Mold really helpful and professional.
Thank you Shelley as usual you were fab xxx
Service rating : Fantastic service, very helpful, no problems at all.helped us find hotelscwith golf.always did what was promised. 10/10Product: Fantastic huge selection of restsurants with plenty adults only all great fooc and service.everything you needed.
I was so pleased with all the help and guidance in what can be a nightmare!
Holiday booking made easy just what we wanted, thank you Eloise, now looking forward to our holiday.20-Apr-2018Your staff are your greatest asset, hope that you look after them they are excellent.
Service rating : Everything went very smoothly and the recommended choice of hotel was excellent. .Product: We cannot fault this hotel. Our room was very good and excellent breakfast. Very well situated just a 5 minute stroll to the 3 main squares - Rossio, Figueira and Commercio - with a huge choice of restaurants for an evening meal, shops, etc . Excellent transport connections for travelling further afield. We would definitely stay there again next time we visit Lisbon and will recommend it to others.
Lindsay at Hays at Connahs Quay branch dealt with my holiday booking from the initial enquiry right through to the actual booking for Florida 2019 and was very professional, helpful and nothing was too much trouble. Thank you Lindsay.
Olivia was pleasant and efficient, a pleasure to book our holiday at Hay's!
Service rating : Mandy was very helpful with good product knowledgeProduct: Rooms very tierd
Very helpful and service with a smile
Service rating : as always you found us a perfect hotelProduct: beautiful hotel, fantastic staff beautiful surroundings and excellent food
All my questions answered & best options for me were given with friendly helpful staff.Thank you Hays Travel.
Service rating : All the staff are attentive, helpful and go the extra mile. If they're not sure about any matter they check up and come back to you. Excellent.Product: The usual P&O standard. Clean, comfortable all with the help of a lovely cabin steward - Lourdes. She kept everything smart whilst being able to smile.
Service rating : Emma was very helpful and approachable, have already reccomended Hays Travel to friends and family!Product: Lovely place, great staff, but a little out of the way for us, and slightly dated.
Service rating : Excellent friendly serviceProduct: The staff were helpful friendly,service 10/10 The food was the best ever. Super pool
Pool staff ever on hand to raise sun umbrella or re-site your sun bed.
Vickie always gets us just what we want.
Very helpful,knowledgeable and efficient.
Lovely team and very helpful and patient thank you
Service rating : Efficient service, but we were not told that there would be a flight back to Newcastle, so returned via Manchester.Product: The cabin and cabin service were excellent, as was the entertainment and places visited. Food was o.k, but only one vegetarian option per main course was offered in the main restaurant.