The Travel Department is Ireland's leading tour operator and we have been in business for over sixteen years. We are fully licensed and bonded by the Commission for Aviation Regulation, which ensures peace of mind when you book a holiday with us
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Service rating : All organisation was very goodProduct: Grand Prix itself was ok. The rep/tour guide, was quite poor and disappointing, our rep from the German Grand Prix 2011 was much better, which helped to make the experience more enjoyable.
Service rating : The T dept recommend that we gave a Eur 10 each at the end of the trip to the Guide.
However on the St Moritz trip the guide asked that we show our appreciation for the bus driver. Also the resturant staff had a basket out expecting a tip.
I would like this tipping policy clarified.Product: The arranged trips are good - but on "leisure" days you are very limited in what you can do. The Hotel is not in a town and the roads around it are not good for walking.
The whole trip was excellent.We have travelled many times with you and the experience has always been excellent.The guide,accomodation,and coach were brilliant.We are looking forward to travelling with you again
Service rating : Tour guide had excellent knowledge but was not so friendly, gave us directions while on the bus (some of which we had forgotten by the time we got off). He did not get off the bus with us most of the time.Product: Would just like to say the tours were excellent but having 4 early mornings after arriving was very tiring, perhaps they could be staggered a bit better.
Service rating : tour guide first class Lazlo our guide was the best guide ,would go again with him
knew a lot about Budapest first classProduct: good trip excellent for a short break well organised by guide Lazio
Service rating : Breakfast in hotel averageProduct: A very good trip .2nd time we were with travel Department well organised, will travel with them again.
Service rating : Fantastic, i was really well look after from start to finishProduct: Really good time had by all the family, would definitely go again