Phase Eight Online Reviews

Consumer ratings of Phase Eight Online

Feedback for www.phase-eight.co.uk has been compiled from 48610 Customer Reviews

  • Feefo member since
  • 18/10/2011
  • Phase Eight was started in 1979 by Patsy Seddon who opened a small boutique in Wandsworth, South London. As a mother of young children Patsy found it impossible to find clothes that satisfied a sophisticated taste, but were affordable and practical, so she designed her own range, which was the beginning of Phase Eight. The name Phase Eight comes from a combination of P.Hayes - the maiden name of Patsy and Eight - derived from the address of our first boutique - 8 Bellevue Terrace. Phase Eight is an original, design led Brand that has grown in strength since its conception, without compromising its integrity as a trusted retailer and a market leader.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.phase-eight.co.uk
22-Apr-2014

Dotty Mesh Pleated Blouse

Service
Product

Service rating : Prompt delivery, great packaging and prompt refund.
Product: Not a very nice top however great quality

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Thank you for your feedback

Phase Eight are very sorry to hear that you were disappointed with your recent garment.

We aim to deliver customer satisfaction with all our garments and regret that on this occasion this wasn't the case.

Please be assured that we take all feedback on board and this will be passed to the relevant department to look into further.

Many thanks

22-Apr-2014

Lexi Lace Jeans

Service
Product

Excellent service every time.

No Comment
22-Apr-2014

Stephania Dress

Service
Product

Service rating : fast and effective
Product: my wife was delighted with the quality and fit but then she always is with phase 8

No Comment
22-Apr-2014

Mabel Maxi Skirt

Service
Product

skirt nicely packed in a box so no crushing or damge

No Comment
22-Apr-2014

Bridie Butterfly Top

  • Customer also reviewed:
  • Evelyn Leather Sandals
Service
Product

Service rating : The service is very good.
Product: The top is really nice but a bit large for the size - I decided it was too time consuming to send back for a different size as this is not available on the returns slip.

No Comment
22-Apr-2014

Simone Dip Dyed Maxi Dress

Service
Product

Service rating : Item came within 4 working days as promised
Product: Dress is very good quality

No Comment
22-Apr-2014

Linsay Lace Knit Top

Service
Product

Service rating : Straight forward easy to use service
Product: Had to return product was much larger than expected

No Comment
22-Apr-2014

Mosaic Twist Top

  • Customer also reviewed:
  • Tallie Cap Sleeve Top
  • Ball Necklace
Service
Product

Service rating : Helpful, efficient and help on the phone is brilliant
Product: The style didnt suit me. I bought one of your dresses in Debenhams in Ipswich to replace the order for the returns.

No Comment
22-Apr-2014

Joanna Jumpsuit

  • Customer also reviewed:
  • Rue Striped Linen Trousers
  • Elen Ellipse Hem Linen Knit Jumper
Service
Product

Service rating : No complaints
Product: As usual everything is far too long so will be having to cut quite a lot off the hem. Fit is good and the cut flattering

No Comment
22-Apr-2014

Linsay Lace Knit Top

Service
Product

Service rating : First class
Product: First class product and service

No Comment
22-Apr-2014

Iona Silk Maxi Skirt

  • Customer also reviewed:
  • Carla Cowl Top
  • Tallie Sleeveless Top
Service
Product

Service rating : Free and easy returns,meant I was happy to order different sizes to try. Service was prompt.
Product: Sizing quite large on this. Ordered two sizes and Have kept smaller size but would have tried even smaller in shop if I'd been able.

No Comment
22-Apr-2014

Sadie Leather Court Shoes

Service
Product

I had to return an item due to slight damage. Prompt and helpful customer service representative; fast refund and equally fast re-delivery

No Comment
22-Apr-2014

Lisette Dress

  • Customer also reviewed:
  • Sara Pebble Print Top
  • Elveden Print Blouse
Service
Product

Easy to use site.

No Comment
22-Apr-2014

Ella Stripe Tunic

  • Customer also reviewed:
  • Stripe Spot Tunic
Service
Product

Service rating : Delivered well packaged in good timescale.
Product: Lovely light weight cotton tunic, feels so summery. Worn over light coloured trousers.

No Comment
22-Apr-2014

Esther Dress

Service
Product

Service rating : Excellent packaging and timely delivery
Product: Better than expected

No Comment
22-Apr-2014

Amina Jeggings

Service
Product

Service rating : Staff excellent, helpful, goods delivered quickly, good price
Product: excellent fabric and colour, great cut, good price

No Comment
22-Apr-2014

Dee Flower Jacquard Skirt

  • Customer also reviewed:
  • Tallie Top
Service
Product

Service rating : Everything is beautifully packaged and arives very quickly!
Product: Looks exactly lile it id on screen

No Comment
22-Apr-2014

Evelyn Leather Sandals

Service
Product

Service rating : Good service
Product: Lovely sandals but unfortunately the right one didn't fit well, more to do with my feet.

No Comment
22-Apr-2014

Bessie Lace Detail Dress

Service
Product

Service rating : So easy to place an order. Excellent delivery service. Essy to track. Very well packaged and presented.
Product: Fitted perfectly. Phase Eight quality. Outstanding value!

No Comment
22-Apr-2014

Cassandra Floral Jersey Top

Service
Product

Service rating : speedy excellent service as always
Product: lovely soft top ..... agree with previous reviewer that cowl neck is very low on people with smaller busts but wearing a camisole underneath solves that problem

No Comment
22-Apr-2014

Ingrid Embroidered Blouse

Service
Product

Service rating : Site can be a little slow sometimes
Product: Perfect, beautiful material

No Comment
22-Apr-2014

Matilde Lace Dress

Service
Product

Service rating : the ladies in theTenterden store on the Saturday I purchased the jacket were excellent friendly and helpful
Product: When I received the dress I couldn't believe it had been sent in a shoe box it was crumpled and it put me off I did complain by phone I should have been sent a replacement dress in proper packaging but was told to get it steamed which I don't want.

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No Comment
22-Apr-2014

Imogen Riding Jacket

  • Customer also reviewed:
  • Angelica Mix Stitch Knit Jumper
Service
Product

Service rating : I love getting parcels from you. . Its like getting a pressie. Such a delite to recieve such a lovely packaged .
Product: The fitting is realy bad.

No Comment
22-Apr-2014

Mika Toile De Joulie Top

Service
Product

Service rating : Super-fast delivery. Amazingly helpful Customer Services Staff. Thankyou!
Product: Lovely item, great quality....... It was a Bargain!!

No Comment
22-Apr-2014

Elveden Print Blouse

Service
Product

Service rating : Easy to use website and choose items.
Product: Lovely blouse, but I need it in 12. Unfortunately I had to buy it in a 14. Material good, good cut, hangs well.

No Comment