Phase Eight Online Reviews

Consumer ratings of Phase Eight Online

Feedback for www.phase-eight.co.uk has been compiled from 51412 Customer Reviews

  • Feefo member since
  • 18/10/2011
  • Phase Eight was started in 1979 by Patsy Seddon who opened a small boutique in Wandsworth, South London. As a mother of young children Patsy found it impossible to find clothes that satisfied a sophisticated taste, but were affordable and practical, so she designed her own range, which was the beginning of Phase Eight. The name Phase Eight comes from a combination of P.Hayes - the maiden name of Patsy and Eight - derived from the address of our first boutique - 8 Bellevue Terrace. Phase Eight is an original, design led Brand that has grown in strength since its conception, without compromising its integrity as a trusted retailer and a market leader.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.phase-eight.co.uk
04-Sep-2014

Benita Printed Dress

Service
Product

Local shop to me is Stamford. When I go in the staff always put themselves out to help you, give honest opinions and no pressure to buy. If I could nominate them for an award, they would certainly get my vote!!
The on line service is also very prompt in sending out goods

No Comment
04-Sep-2014

Pietra Silk Blouse

  • Customer also reviewed:
  • Butterfly Faith Top
Service
Product

Service rating : fast service and easy to order and deal with
Product: excellent, a beautiful silk blouse and not too formal, great for holidays too

No Comment
04-Sep-2014

Sylvie Sequin Knit Jumper

  • Customer also reviewed:
  • Toulouse Dot Silk Pleated Top
Service
Product

Service rating : No problems, great service
Product: Very comfy, easy to wear

No Comment
04-Sep-2014

Fleur Embroidered Dress

Service
Product

Service rating : Quick delivery, excellent delivery/dispatch details.
Product: Beautiful, superb.. Usual phase eight quality.

No Comment
04-Sep-2014

Philly Spot Top

  • Customer also reviewed:
  • Skylark Top
  • Sparkle Long Bead Necklace
Service
Product

Service rating : Lovely quality
Product: Lovely quality

No Comment
04-Sep-2014

Eve Stripe Asymmetric Top

Service
Product

Service rating : Superb on line service and delivery. My only negative comment is that the return slip should be self-adhesive, if this comes away from the parcel there is nothing asked to be placed inside the package to say which customer it has come from.
Product: My only cause for returning items is that most of the tops and tunic tops are very thin quality material.

Read more
No Comment
04-Sep-2014

Lillian Embellished Maxi Dress

Service
Product

Service rating : I had tried to call my local store first to see if I could obtain the dress quickly. It was unobtainable. I called henley and they gave me a number for the reading store but that also didn't work. I needed a guarantee for the dress in that size so had to purchase via the website and pay a hefty next day delivery. You need to ensure all your communications are working at all times and head office should be running tests
Product: It was incredibly long so had to pay for it to be altered. Perhaps you could offer petit ranges or offer to alter the clothes

Read more
No Comment
04-Sep-2014

Melinda Jacket

Service
Product

Service rating : Ordered thru shop in Beaconsfield, the staff were marvellous
Product: Lovely, funky but chic, just the way I like it

No Comment
04-Sep-2014

Helena Jacket

  • Customer also reviewed:
  • Helena Dress
Service
Product

Service rating : The service was very quick and efficient.
Product: I bought the jacket and matching dress for my daughters wedding and it felt really classy. It was very comfortable and looked lovely all day long.

No Comment
04-Sep-2014

Hazel Stripe Dress

Service
Product

Service rating : Yet another item that was sourced for me, thank you for all your help.
Product: Love, love this dress, feel very elegant & grown up wearing it.

No Comment
04-Sep-2014

Talulah Twist Top

Service
Product

Service rating : Very good
Product: Wasn't as keen on the colour in person. Hoped for it to be a pinkier pink

No Comment
04-Sep-2014

Napoli Dress

Service
Product

Service rating : Very good service and quick delivery, only thing not happy with was cost of delivery found it very expensive towards other companies
Product: Loved the dress and fit was perfect, lots of compliments from people

No Comment
04-Sep-2014

Olivia Stripe Dress

Service
Product

Service rating : Speedy service as always
Product: Lovely dress true to size

No Comment
04-Sep-2014

Ida Rose Dress

Service
Product

Service rating : Couldn't get that dress earlier or in the shop in my size, but one morning it apeared and I had it next day.
Product: Love the dress!

No Comment
04-Sep-2014

Inez Chevron Lace Dress

Service
Product

Service rating : easy to use
Product: Very pleased, quick delivery good quality

No Comment
04-Sep-2014

Jill Pleated Blouse

Service
Product

Service rating : Very good service. Collected product at store.
Product: Very good quality and lovely on.

No Comment
04-Sep-2014

Molly Print Wrap Dress

  • Customer also reviewed:
  • Maisie Wrap Dress
  • Raya Ruched Jersey Dress
  • etc.
Service
Product

Service rating : Good service
Product: .

No Comment
04-Sep-2014

Rue Striped Linen Trousers

Service
Product

Service rating : As always, an excellent product, delivered swiftly, well wrapped and presented.
Dependable service and quality!
Product: LOVE them. Fit well around the body - neat around the derriere, then fall elegantly. Wore them on the hottest days - always cool, always look good. Extremely versatile - would do for casual or smartest! - just dress them up or down. Washed well too.

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No Comment
04-Sep-2014

Belinda Lace Dress

Service
Product

Service rating : Fine - quick and easy
Product: Dress is a great fit but under the arms was a bit too close with sequins making it uncomfortable - would think seriously about wearing the dress a second time - just as well I bought it in the sale!

No Comment
04-Sep-2014

Brittany Jumpsuit

  • Customer also reviewed:
  • Shawl Collar Bolero
  • Josie Leather Kitten Heels
Service
Product

Came quickly

No Comment
04-Sep-2014

Maura Lace Tiered Dress

Service
Product

Service rating : Easy to use website, great packaging, delivery on time.
Product: Great fit, not too fussy, very lightweight, wore to a wedding in Turkey where temp was in the 40s.

No Comment
04-Sep-2014

Billie Crop Trousers

  • Customer also reviewed:
  • Teresa Linen Shorts
  • Cap Sleeve Liv Spot Dress
Service
Product

Service rating : I love Phase Eight they have a quick delivery and if you have any problems they are quick to remedy this Thank you
Product: Love them have all three colours now

No Comment
04-Sep-2014

Ezra Silk Floral Blouse

  • Customer also reviewed:
  • Daisie Crop Jeans
  • Elenor Printed Top
  • etc.
Service
Product

Service rating : easy to order/orders arrive on time and packaged beautifully - like opening a present !
Product: Lovely product - but not suitable so was returned

No Comment
04-Sep-2014

Anoushka Maxi Skirt

Service
Product

Service rating : Great delivery and packaging.
Product: It tore on first wearing, so I had it mended, and it tore immediately again. I'm not heavy on clothes so assume that it was a poor piece of fabric. Loved the skirt so I'm really disappointed.

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Thank you for leaving feedback. I am very sorry to hear the skirt you have purchased from us has developed a fault. We pride ourselves on offering exceptional quality garments and can appreciate your disappointment when these standards are not met. Please be assured that your feedback will reach the relevant departments so that this can be reviewed.

Many thanks

04-Sep-2014

Marianne Dress

Service
Product

Service rating : Beautifully packed.
Product: Fitted perfectly looked expensive so pleased with it.

No Comment