Phase Eight Online Reviews

Consumer ratings of Phase Eight Online

Feedback for www.phase-eight.co.uk has been compiled from 54707 Customer Reviews

  • Feefo member since
  • 18/10/2011
  • Phase Eight was started in 1979 by Patsy Seddon who opened a small boutique in Wandsworth, South London. As a mother of young children Patsy found it impossible to find clothes that satisfied a sophisticated taste, but were affordable and practical, so she designed her own range, which was the beginning of Phase Eight. The name Phase Eight comes from a combination of P.Hayes - the maiden name of Patsy and Eight - derived from the address of our first boutique - 8 Bellevue Terrace. Phase Eight is an original, design led Brand that has grown in strength since its conception, without compromising its integrity as a trusted retailer and a market leader.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.phase-eight.co.uk
08-Dec-2014

Abigail Dress

Service
Product

My dress came much quicker than expected, so that was a real bonus.

No Comment
08-Dec-2014

Merilee Sequin Dress

Service
Product

Service rating : Good, delivery was quite quick
Product: The sizing of this dress was very odd - I normally wear a size 10 but it was tiny! I did order the 12 but that was a bit loose so neither were any good.

No Comment
08-Dec-2014

Mosaic Twist Top

  • Customer also reviewed:
  • Effie Wrap Top
Service
Product

Service rating : Received my goods very quickly and beautifully wrapped.
Product: Lovely top. Typical phase eight style which suits my shape.

No Comment
08-Dec-2014

Diamond Weave Pashmina

Service
Product

Delivery slow to store and once I had placed an order online slow in responding

No Comment
08-Dec-2014

Alice Dress

Service
Product

Service rating : Excellent
Product: Excellent in every way

No Comment
08-Dec-2014

Lola Floral Denim Dress

  • Customer also reviewed:
  • Laurel Printed Linen Hook-Up Dress
Service
Product

Service rating : �� good
Product: ��

No Comment
08-Dec-2014

Sylvia Dress

  • Customer also reviewed:
  • Shania Jersey Dress
Service
Product

Service rating : Always arrives quickly, have returned items twice which is free, my refund was back in my bank account within five days, excellent service.
Product: Once again a flattering dress, and well made

No Comment
08-Dec-2014

Tuxedo Jacket

Service
Product

Service rating : i ordered a dress on line and was very pleased on how quick it arrived to the store, they rang to let me know it was ready to pick up, it was all hassle free which i was pleased about, i would definetly order from you's again.thank you.
Product: it was in perfect condition when it arrived, it also arrived on the date stated when ordered, as some goods always come later than stated, excellent service couldn't faulter you's at all will definetily order from you's again.thank you.

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No Comment
08-Dec-2014

Eva Dress

Service
Product

Service rating : Ein schönes vielfältiges Angebot
Product: Leider ist das Kleid erst heute am 8.12. 2014 geliefert worden. This is too late.

No Comment
08-Dec-2014

Lucy Lace Dress

Service
Product

Service rating : Unfortunately I had a bad experience from a delay in my item being dispatched from the warehouse(1 week) to actually receiving my parcel ( another 3 weeks) which seems to be due to poor performance from D H L in Spain. 4 weeks in all and I have been told delivery will be on Weds.10th Dec. I am not in a hurry to order anything else from Phase Eight. I must say however, that the people I dealt with via e-mail and telephone were very helpful.
Product: Not yet received

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No Comment
08-Dec-2014

Nikki Skirt

  • Customer also reviewed:
  • Harriet Wide Leg Trousers
  • Sabina Top
Service
Product

Service rating : Not sure if it is my web brower issue or not, the website kept freezing when click on sigle item to see more details. Take me ages to place this order. Having issue with other branch like Jigsaw, but house of frasre and others are OK. So not sure what cause the problem.
Product: However the size is much bigger than Size 10 offered by this brand. Otherwise, it is a very pretty skirt.

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No Comment
08-Dec-2014

Elisa Top

  • Customer also reviewed:
  • Rosette Silk Blouse
Service
Product

Sent 2 e mails chasing delivery

No Comment
08-Dec-2014

Trudie Top

Service
Product

Service rating : Easy service and arrived in swift time
Product: Looks fine for the event I shall be wearing it to

No Comment
08-Dec-2014

Cara Lace Dress

Service
Product

Service rating : Really good very efficient
Product: Nice dress good quality

No Comment
08-Dec-2014

Florentine Wedding Dress

Service
Product

Service rating : I was impressed with the speed of the response to my email enquiry.
Product: Absolutely beautiful - I was so disappointed it didn't fit and I had to return it!

No Comment
08-Dec-2014

Edith Blossom Dress

Service
Product

Service rating : the dress took longer to arrive than promised,but after i sent an e.mail asking where it was it arrived the following day...
Product: lovely dress,fits well,& i look foreward to spring when i can wear it on a cruise..

No Comment
08-Dec-2014

Natalia Skirt

Service
Product

Service rating : Efficient service well packaged.
Product: Comfy fit ideal for both casual and smart wear.

No Comment
08-Dec-2014

Caroline Check Coat

  • Customer also reviewed:
  • Plain Pointelle Joplin Top
Service
Product

Service rating : Easy website, quick delivery, goods well packed
Product: Really nice coat, warm and smart. Could do with an extra button as v a little low for a winter coat. Got one put on with extra buttonhole and it is now perfect

No Comment
08-Dec-2014

Indiana Pleat Maxi Dress

Service
Product

Service rating : likethe website, only problem sometime, when you have viewed an item ,doesnot always take you back to spot you were looking at. goes back to begining ,that can be annoying, if on page 9!
Product: why dont you do a petite range? love the dress, have to get it shortened, when paying full price, this would put me off buying some items.

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No Comment
08-Dec-2014

Maisie Wrap Dress

Service
Product

Service rating : Took nearly two weeks to despatch. When I called was told there had been problems in the warehouse but had received no communication to inform me of this nor was there a warning on the website. Received two 'will deliver today' notifications and nothing arrived. When dress finally arrived I immediately noticed two large pulls in the back of the dress before even taking out of the box so clearly quality control is non existent.
Product: Would have been ok if not for the large pulls in the back of the dress

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No Comment
08-Dec-2014

Ollie Ombre Coat

Service
Product

Brilliant

No Comment
08-Dec-2014

Cali Swing Knit Jumper

  • Customer also reviewed:
  • Cherry Cable Swing Dress
Service
Product

Service rating : Would be better if you could use giftcards online like most other retailers and if click and collect was more efficient (guaranteed within 5 days or sooner) again like other retailers
Product: Lovely item, great fit and fabric, very happy with the item

No Comment
08-Dec-2014

Edith Blossom Dress

Service
Product

Service rating : Dresses always come nicely packaged.
Product: Dress was returned to store,didn't like the fit.The size 14 that I ordered was more like a size 12 .The dress was also a little too short for me.

No Comment
08-Dec-2014

Tessa Top

Service
Product

Service rating : Great service,up to date info.
Product: Fit well,looks lovely.

No Comment
08-Dec-2014

Tia Multi-Strand Bracelet

Service
Product

Excellent service

No Comment