Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 150807 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
1 Hour(s) ago

Rate our service

Had what I wanted and for a very good price. Delivery was abit slow but not that bad.

No Comment
3 Hour(s) ago

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Delivered in a short space of time and great products!

No Comment
8 Hour(s) ago

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Very fast delivery, great choice of products, good value for money

No Comment
8 Hour(s) ago

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Latest

Fast shipping

21-May-2019
High quality products

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No Comment
9 Hour(s) ago

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Easy site to navigate and excellent price

No Comment
10 Hour(s) ago

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Prompt delivery and items as expected

No Comment
10 Hour(s) ago

Rate our service

Latest

Quick dispatch of replacement item

21-May-2019
Quick delivery

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No Comment
11 Hour(s) ago

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The products arrived in a secure package and they were of good quality, along with arriving in a fashionable time!

No Comment
11 Hour(s) ago

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Very good service

No Comment
11 Hour(s) ago

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Good product and prompt service

No Comment
11 Hour(s) ago

Rate our service

Latest

My order didn’t come for 2 weeks. I had paid £3.95 for delivery then they told me it was lost in the post. Then they said they sent it out again, untracked and may arrive 2 weeks later. In the end I asked them to cancel my whole delivery and refund my money. I ordered the same thing elsewhere and it came the very next day.

21-May-2019
Pretty bad service one person told me to wait another 3 days after the 2 weeks I’d already waited. Another person told me it was lost in the post and would be sent out. In the end I ordered from somewhere else

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No Comment
11 Hour(s) ago

Rate our service

Excellent service from this company no problems at all swift delivery

No Comment
11 Hour(s) ago

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Always an excellent service

No Comment
12 Hour(s) ago

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Always very good service - customer service , online ordering and competitive prices

No Comment
12 Hour(s) ago

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Good price and service

No Comment
13 Hour(s) ago

Rate our service

Latest

Good product choice

21-May-2019
Handy service

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No Comment
20 Hour(s) ago

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Great company!

No Comment
26 Hour(s) ago

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Always a pleasure to order stuff through you .

No Comment
28 Hour(s) ago

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I have never been disappointed by the service offered by this company.

No Comment
29 Hour(s) ago

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Absolutely disgraceful, have not received the delivery and still no communication from customer service. Very bad customer service.

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Hello,

Thank you for your review.

Following this, I can see that we have since been in touch and a replacement has been issued.

If you require any further assistance then please do not hesitate to get in touch!

Thanks,
Steph
29 Hour(s) ago

Rate our service

Always has good stock and easy to shop what you need in one go.

No Comment
31 Hour(s) ago

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Fast delivery everything excellent

No Comment
31 Hour(s) ago

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Great samples

No Comment
31 Hour(s) ago

Rate our service

The delivery company - Yodel- is absolutely terrible. My parcel was redispatched 4 times and it still hadnt come. Asked for a refund on the delivery and on my product. Such a bad experience, will never order from here again.

Read more
Hello,

so sorry about the inconvenience.

I have now sent you an email regarding this.

Thanks,
Steph
33 Hour(s) ago

Rate our service

Everything arrived as ordered and on time

No Comment