Gems TV | Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gems TV | Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : Fast friendly serviceProduct: Lovely hot rock!!
Service rating : As always excellent.Product: Lovely weight and beautiful blue beads.
Service rating : Easy to place order and delivered quickly, loved the extras, book of gems, ring sizer etc.Product: The ring was lovely, I was very pleased with the quality and the price was a bargain. Will definitely be placing further orders, thank you.
Service rating : Fab serviceProduct: Plain stunning
Service rating : Absolutely fantastic company to buy from.
From brilliant customer service to the emials to keep you upto date.
Can't wait to buy from Gems againProduct: I saw it and absolutely fell in love with it, so i just had to have it.
Im so glad i did buy myself it as it radiates in the sun, although i have to fight with my 7 year old who wants to wear it all the time :)
Service rating : Very pleasant and very helpfull, lovely staffProduct: Big improvement on the first one I was sent , which didn't have any blue shinning through, my replacement is just lovely with plenty of blue shinning through, thanks gems for ringing me and sorting it out for me
Service rating : Very goodProduct: The pendant is very pretty and I a am very pleased with it.
Service rating : Was concerned about Royal Mail delivery, received a delivery notification text well before receiving the item. Customer services at Gemporia were very reassuring and advised waiting a little longer. Friendly, professional and lovely customer service - thank you.Product: Gorgeous! This is a rich yellow gold gem, bright, clear and very eye catching. A piece of jewellery that I'm proud to own and wear, at an extraordinary price
Gemporia cannot be beaten
Service rating : Sometimes get the impression when I speak to the customer services to leave feedback depending on who you speak to mainly the younger more inexperienced members they are not interested or taking note of what is being said is improvements to designs and its to much trouble to interact with the customer.also it sometimes infuriates us when watching certain presenters they are more interested in rambling on talking about themselfs not multi tasking showing the jewellery properly at every angle or giving the viewers enough of a look a few seconds is not enough also the camera men seem to be asleep don't focus on the jewellery not holding on very long when zoomed in also seem to concentrate more on the presenter too much we want to see the jewellery more also the presenters talk too much too quickly shout and FAFF around getting to be too much of a me me show.Product: Style of this bracelet is good gemstones are spectacular settings good and gold work is good only thing letting it down is the clasp very small too close to end stone making it impossible for my wife to fasten up needs me to do it.I relayed this to the customer services they agreed dissapointed to have no apology or offer to have something done about it I asked if I was to have the clasp altered how would it affectthe ccertificate I was told it would make it void even if it was sent to their recommended jewellers all they seem to be interested in was did I want to send it back why would I want to do that as the only thing wrong with it was the clasp seems as if gems have become.e so big now and have such a large customer base they have lost focus on looking after their customers properly not the fist experience I have had with enquiriels on similar requests or advice getting a bit diisapointed with gems on this aspect of the negative responses most of the time their products are exceptional that is why I have not left a positive feedback 5 out of 10 gems sorry you need to make a few improvements.
Service rating : There seemed to be a problem with delivery of this ring so I contacted the company via their website. It was sorted and they refunded my postage which I rate as very good customer service.Product: Looks even nicer than on TV - a really good buy.
Service rating : Excellent delivery time.Product: Absolutely brilliant. Can't take them off!!
Service rating : Brill delivery time.Product: Beautiful but smaller in real life than on the tv.
Service rating : great serviceProduct: Stunning
Service rating : Outstanding service in all departmentProduct: Beautiful Amber in stunning silver setting
Service rating : As always very goodProduct: Lovely charm put on my necklace as a pendant , looks great
Service rating : As always very goodProduct: Pearls always special - could be a little bigger.
Service rating : as always excellent, excellent jewellery at unbeleivable pricesProduct: beautiful colour, nice size just big enough
Service rating : ALWAYS A GREAT PLEASURE DEALING WITH THE GEMS TEAM, EXCELLENT SERVICE AS ALWAYSProduct: I HAVE BEEN WAITING QUITE A WHILE FOR A ROSE DE FRANCE AMETHYST PENDANT - THE COLOUR IS SO DELICATE AND ALMOST LOOKS LIKE THE COLOUR OF MY KUNZITE RING - REALLY PLEASED WITH THIS PIECE
Service rating : The service is exceptional. The item so well presented and packaged.Product: I fell in love with the pendant when I was watching Gems TV but was blown away by the pendant when it arrived. WOW! absolutely beautiful.
Service rating : Love Gemporia, been buying for about 10 years, wouldn't buy from any other company.Product: Gorgeous , this was part of my Ruby Anniversary gift, love wearing this ring.
Service rating : As usual, fast efficient and friendlyProduct: Absolutely GUTTED!! Came on a dull day, but going on your info and my 'stunning blue star', i chose1, sent other back. Only to be VERY disappointed that when the sun did come out, i saw NO star, only a 'DOT', which isn't even central! And unsightly smears across the ruby. Once again, nothing like on screen! If i could send it back, i would, but due to sending other designs back, i no longer have the paperwork. Have paid£40 for a ring I'm NOT happy with!! 'GUTTED!!'
Service rating : every quickProduct: beautifully everyone notice when I wearing it
Service rating : Excellent as alwaysProduct: A fantastic jewellery box with lots of compartments to store different items of a precious collection. A truly amazing buy and what wonderful value for money. Thanks Gems
Service rating : very goodProduct: a great buy