Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.
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will go no were else
Amy responded promptly to all my messages with the info I had requested. When I was ready to book, she rang me and booked the trip in a friendly, professional manner. Excellent customer experience!
Kirsty dealt with our Holliday very good would use her again x
Alice was smart, very pleasant & helpful. We booked 2 holidays!
Alice was very smart, pleasant, helpful & patient
lynda could not have been any more helpful!20-Nov-2018lynda burns is a credit to your company. as a new bride-to-be , she took all the stress from my shoulders and bent over backwards for me. i have recommended her and Hays travel to everyone i have spoken to in the past few days. outstanding customer service!!
Spent a lot of time with us to fix up a fly cruise package which I didn't think would be possible. Very thorough and friendly service.
Excellent friendly service as always. Gemma great very professional as all girls in branch are. Wouldn't book anywhere else now nd always recommend.
Excellent service, efficient and helpful friendly staff (Aylsham Branch)
Helpful,detailed,sympathetic to needsetc
Very patient and thorough, friendly,willing to explore alternatives etc
Amazing service! Nothing is too much hassle and Sarah has been so patient and helpful!
The staff dealt with my enquiry through messenger very smoothly and in detail. I went back to them to change the dates a few times and nothing was a bother. When I called to book everything was explained in detail. Very polite staff Alanah and sue
Excellent service in finding exactly what I wanted........ as always
Spot on very helpfull20-Nov-2018Spot on
Great service from Eleanor and the other girls whilst booking my holiday! Lovely comfortable and relaxed atmosphere. Great recommendations, looking forward to my stay thanks Eleanor :)
Called into the Newport IW branch a while ago and spoke to Shannon who was really helpful though we didnt book on that occasion. However, Shannon did keep in contact and when my wife found a deal in the papers Shannon was able to work really hard to get us a matching deal. We think its important to support local business on the Island and am usulaly prepared a little more for that privilege, but the fact that Shannon was able to help us find what we wanted at the right price was an absolute bonus. Very pleased with the deal but even better pleased by the attentive service provided.
Friendly, efficient and hard working to find the holiday that exactly meets our requirements.
Friendly and pleasant staff that always have time to help
This is the second holiday we have booked for next year and are regular users of hays at Shildon
Kelly was excellent
Always a fantastic service with the sidmouth team . So glad they managed to get the lovely Amelia Hart back too
Claire was very patient with us considering how much of a pain in the ass we were being dur to not having a clue where we wanted to go.
Gemma and trainee were very helpful and accomadating to find me a holiday at the best price available XX
Very helpful are all the Staff at North Shields Branch
Can recommend this branch to enyone looking for a cruise
Great customer service ,really friendly and helpful would definitely use again