|Date||Product||Score||Customer Comment||Our Response|
|17-Apr-2018||Showstopper! The Improvised Musical||Very easy to book albeit that I seemed to go backwards and forwards before I decided which seats to choose.||No Comment|
|05-Apr-2018||Strictly Ballroom The Musical||Excellent, best prices for grate seats||No Comment|
|04-Apr-2018||Strictly Ballroom The Musical||Very good||No Comment|
|04-Apr-2018||The Tap Pack||Price was good. No booking fee. Arrived by post very quickly.||No Comment|
|29-Mar-2018||Brief Encounter||everything went smoothly||No Comment|
|25-Mar-2018||Thriller - Live||Good deals and no too much booking fees||No Comment|
|15-Mar-2018||Mood Music||Always a great method of booking theatre tickets, never disappoints!||No Comment|
|14-Mar-2018||Mood Music||Pretty good overall, maybe not quite enough time for ease of manoeuvring the website.
I go to the theatre a lot so ease matters to me
|13-Mar-2018||Ruthless The Musical||I was made aware of an amazing deal and the tickets were quick and easy to buy and arrived within a week of ordering them!||No Comment|
|13-Mar-2018||Ruthless The Musical||easy to use, found good seats for a fair price||No Comment|
|10-Mar-2018||The Exorcist||They were very helpful when we had to exchange our tickets due to bad snowy weather and it was a smooth transaction to purchase the tickets in the first place||No Comment|
|10-Mar-2018||Good Girl||Got my tickets half price and emailed to me straight away - what's not to love!||No Comment|
|14-Feb-2018||Tango after Dark||Excellent service||No Comment|
|13-Feb-2018||Tango after Dark||Easy to book, great deals, prompt dispatch of tickets||No Comment|
|31-Jan-2018||The Woman In White||the website was easy to use. Once you have a sign-in, it's easy.||No Comment|
|19-Jan-2018||Cirque Berserk!||No hassle purchasing tickets and I have now received them in the post as promised.||No Comment|
|18-Jan-2018||Cirque Berserk!||Great service, quick and simple.||No Comment|
|18-Dec-2017||The Exorcist||A very simple and easy to use website. No problems encountered.||No Comment|
|16-Dec-2017||Slava's Snowshow||Perfect service, site easy to navigate, tickets arrived in two days after booking.||No Comment|
|13-Dec-2017||Thriller - Live||Was a quick, informative website that made booking tickets simple and easy||No Comment|
Feefo will only invite genuine customers who have bought from the site to leave feedback. This ensures that the feedback you read is from real consumers who provide valuable information and is not written by clever marketing people to make the company look better than they are.
All feedback received, both positive and negative, is displayed publicly on the Feefo website. Whilst it is wonderful to get glowing reviews, consumers accept that not every company gets it right every time and a company can be measured on how good they are by the way they respond to their clients when things dont quite go perfectly.
Feefo is a wholly independent company, established to provide an opportunity for e-commerce businesses such as to outsource the role of collecting genuine customer feedback about the overall service experience and the quality of the products purchased. None of the feedback received is manipulated or edited to favour the retailer what we receive is what is displayed.