Feefo

Shortcut to Feefo

Showing the Feefo logo

The required link is:

 <a href="http://www.feefo.com/feefo/viewvendor.jsp?logon=LOGON" onclick="window.open(this.href,'Feefo','width=800,height=600,scrollbars,resizable');
return false;"><img src="http[s]://www.feefo.com/feefo/feefologo.jsp?logon=LOGON&template=CHOSENTEMPLATE" border="0" alt="Feefo logo"
title="See what our customers say about us"></a>

You must make the following amendments:

1) Replace LOGON with your logon. e.g. www.examplesupplier.com

If the logon is a 'division'
(e.g. www.examplesupplier.com/computers_&_Software/PC_Desktops.com)
then the '/' dividers must be replaced with '-'
(e.g. www.examplesupplier.com-computers_&_software-PC_Desktops.com)

2) Insert the name of a suitable template chosen from here

3) Replace `http[s]://` with either `http://` or `https://` according to whether your page is secure.

Note the the image will not display until you have at least one feedback.

Note also that the use of 'onClick' is designed to ensure that, when users close the Feefo window, the browser returns smoothly to your site

Uploading sales automatically

The simplest system for small business is to perform a data extract, and use our FTP upload on a regular basis (e.g. once a day, or once a week)

The form of the data extract should be a text file, tab separated, with headings:

Name Email Date Description Logon Completion Date Order line reference(SKU) Order Ref

NameThis is used as a greeting on the email sent
Emailself explanatory
DateThe date of the transaction
DescriptionAs you want it to appear on the website (plain english please!)
Logon your logon (e.g. www.examplesupplier.com), but may have a 'category' e.g www.examplesupplier.com/Computers. Feefo will accept multiple layers of categories
Completion DateThe date you want the feedback email to be sent
Order line reference(SKU)This is for your own use only, and is used to search for feedback for products or product lines
Order RefEach order must have a unique reference number. Multiple lines with the same order number will be acccepted in a single upload, but once the order is accepted, all future uploads of the same order will be rejected

A sample file can be found here

You can upload this file using our FTP system. You log in using 'feefo.com' with the user being your Feefo logon with '-' instead of '.'. e.g. www-examplesupplier-com. You set the password yourself at the bottom of the registration page ('Edit supplier details').

After upload, our software processes the file, and sends an email to the address on the account, either stating why the file has been rejected, or stating how many records have been accepted. Your file is then deleted from our server

Find out how it works. Take a Feefo test drive, or register now