You can install an XML feed from Feefo that will give you access to Feefo feedback. To simplify the installation, we provide a sample, stylesheets and PHP code (ASP code to come). If you install these files on a new subdirectory on your server, you will be able to receive feedback on a specialized page. You can then adapt the code to incorporate the feedback into your existing pages.
We have updated these files to include the 'rich snippets' tags in the code.
The files include some alternative GIFs, (stars1.gif etc) which can be used instead of plus.gif and minus.gif if required. You can alter the stylesheets to suit your site.
You can ask to receive any selection of the feedback that is visible from Feefo. To understand the required parameters, see those passed within Feefo at the top of the feedback page('viewvendor.jsp').
You can download the required files from here.
|logon||logon is your logon. -e.g www.examplesupplier.com|
|vendorref||The 'Order Line Ref' that you uploaded. This may have wildcards at beginning or end - e.g. ABCD12*|
overrides the choice made in the registration page
productonly: replace service commens with 'good' or 'excellent'. productco: remove ALL service comments
|forfeedback||++/+/-/--||see only this type|
|feedbacktype||product_feedback/service_feedback||refers to the forfeedback parameter|
|negativesanswered||true||withholds negatives for up to two working days if the supplier has not responded|
|productxsl||path to XSL sheet||to convert the XML into HTML for product feedback|
path to XSL sheet
to covert the XML into HTML for service feedback
|html||true/json||if 'true' will use the XSL to convert the XML. if 'json' will return the HTML as JSON|
|json||true||returns JSON instead of XML (NOTE this differs from converting to HTML then sending this as JSON)|
|password||[PASSWORD']||will also return private information (customer name, email, order number) about each feedback|
|additionalitemslimit||[number]||specifies the maximum number of items that the customer 'also bought'|
|callback||[function name]||a function name for a direct JSON call.|
To see an example of a general XML feed, see
To see feedback displayed for a particular product, add the 'vendorref' parameter, as in
You can see a sample of what your own feedback might look like by substituting your own parameters into this page:
To test whether Google recognizes 'rich snippets' on your feedback page, use this tool