lookfantastic.com is firmly established at the forefront of the professional hair care industry with a reputation for excellence built upon our traditional salon heritage and specialist training centres for hairdressers.
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Service rating : I enjoy the products I buy from lookfantastic, and I do appreciate the free shipping. But when I ordered last (not this order you've told me to give feedback on, but I would like you to know anyway), I was told there would be a free gift when i purshased 2 products, which I did, + some samples. There wasn't anything but the products I ordered.Product: I've bought all my shampoo and treatment from you for more than 11 years, and I love them.
It took forever to receive the products and no info was given on where the parcell is etc.
Service rating : Excellent serviceProduct: Amazing product
Service rating : ExcellentProduct: Excellent
Service rating : Very good delivery and response rateProduct: Better than my old Babyliss straighteners but then a lot more expensive. Never used GHDs so can't compare.
The packaging was completely ripped open by the time I got it. I was not impressed by that.
Service rating : quick delivery, competitive prices.Product: Really didn't like this. Smelt very sort of chemically and left my hair really greasy. Would not recommend and will not be buying again.
Service rating : Excellent serviceProduct: Excellent on winter time
please off to pay taxes and duties at arrival outside EU to international customers.
Feelunique does this, allbeauty does this. much better service
Service rating : GoodProduct: It's very good,i love it !
Service rating : brilliant!!!Product: exceptional service!!!!!
Service rating : good service and quick reply for any enquiryProduct: good product after using it, it moisturize my skill
I was 1st being asked to wait for 30 days and when I informed them that nothing was received. I was then told that investigation could only carry out after 60 days from the date of delivery. I abided and submitted a report for my missing delivery. It is two and a half months now. I have sent two more emails asking the status recently and even I left a post on their Facebook page BUT no respond or news whatsoever thereafter. I would say this is my WORST online shopping experience.
Service rating : Shipping was extremely slow. It would have been nice to have an expedited shipping option with a realistic time frame when to expect item.Product: Item is what my niece wanted.
Service rating : Competitive pricing, good range of products, love that the delivery is free just need to keep in mind it can take up to a month to get my products delivered to Singapore.Product: Love this stuff as its all natural. but effective. Used it everyday I was pregnant and didn't get any stretch marks.
Service rating : easy to use and fast deliveryProduct: love the colour and moisturising qualities of this lipstick
you are fantastic
Service rating : Great...great..great...Product: I just can not get enough of it.At last a pencil that works for me.
Does not run, so I have no worries if there are no mirrors...I know it will stay put
what can I say...you are simply the best
Service rating : The best netshop I have ever used.Prompt, fast reply and considerate.Product: Wonderful as all bareminerals products
Service rating : HgppfProduct: Good
Service rating : Fast arrivalProduct: Excellent cream ! smells amazing
I like that it didn't cost anything to ship the products.