lookfantastic.com is firmly established at the forefront of the professional hair care industry with a reputation for excellence built upon our traditional salon heritage and specialist training centres for hairdressers.
The rating shows just the review scores in the category or product area selected.
Service
Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
User friendly website, competitive price and very prompt delivery. Will continue to use if prices remain competitive.
Easy to use with clear heading.
Great service
Quick delivery and nice prices.
Quick delivery, and very nice prices.
Good
This time the service was quick and flawless! Only once has it happened,that I never received the ordered products.Still going to stay as a loyal customer,because I love your product range and the prices.
I am happy with the information received.
great quick delivery. always competative on price
Ordering from Look fantastic is always hassle free and easy to navigate. The free standard delivery was a bit quicker this time than on previous transactions which was much better.
Very quick delivery perfect service no problems i buy all my hair straighteners from look fantastic never let me down yet
Excellent service. Quick delivery. Recommend to anyone.
Used them many times always had good service.
Fast delivery and well packaged.
Great range, great prices and excellent customer service.
Great prices and super quick delivery - will definitely be using them in future
Unusually quick delivery!
Excellent service, speedy delivery. Great !!
Very prompt service
Perfect service as always!
Ordered 5.35pm and delivered by lunchtime next day. That is service!
.
Very happy with service
I allways had a good service.
As I was placing the order , there appeared to be a problem with the website. I tried to pay on my switch card but kept getting a payment failure message . My husband then attempted payment via PayPal , which seemed to be successful. I later found that the money had been taken from both my account and was pending in the PayPal. I rang look fantastic customer services to resolve this. Although the operator was helpful , the promise to send an email once this was resolved did not arrive and I had to make several calls before it was finally resolved. Quite disappointed in the lack of communication from the service team and ended up having to explain the situation to a new team member each time I rang.